SlideShare a Scribd company logo
How Your Sales Team Can Benefit
from Marketing Automation!
Adam Dewey, Sales Manager!
A little about me !
•  Sold Knives door to door"
•  Sold to Celebrities "
•  Big Batman Fan"
The Traditional Components!
•    Email Marketing"
•    Lead Nurturing "
•    Paid Search Marketing"
•    Social Messaging"
•    Campaign ROI and Reporting"
•    ….what about sales? "
What will we talk about?!
5 ways Marketing Automation can Help Sales"
•    Lead Capture"
•    Lead Qualification"
•    Email Automation"
•    Lead Intelligence"
•    Real Time Lead Alerts"
Lead Capture!
Identified Companies & Leads!
Lead Capture!
•    Identify Companies on your site"
•    Identify and capture actual leads "
•    Cross reference leads with database"
•    Augment data uses 3rd party sources"
Lead Capture!
Identified Companies ""
•  Based on IP Address"
•  Location"
•  Page Views/Interests "


                            BigNetwork Corp."


                            Green Paperworks"

                            Sea Brands"
Identified Companies !
“Instead of waiting for a prospect to fill out a form or respond to an email,
we created a lead score methodology based on their interaction with our
website. Our inside reps would get into Pardot and go after the prospects
with the highest scores.”!


“Time after time, we connected with prospects who knew who we were,
but didn't take the time to respond to the our emails or forms. Once we
connected over the phone setting appointments that led to opportunities
and sales was easier than ever.”!
                                                 - Henry Schuck, DiscoverOrg"
Lead Capture!
•  Forms/Landing Pages"
•  Lead Management"
•  Page Views/Interests"




               qualify	
  
Data Augmentation!


Identified Companies"
•  Find Contacts

  "
Leads"
•  Pull in missing data points"
Lead Qualification!
Implicit vs. Explicit Behaviors!
Lead Qualification !
Scoring"
•    Implicit behaviors and activities "
•    Track web and email activities"
•    Rank leads based on these behaviors"
•    Pass only high scoring leads to sales"
Lead Qualification !
Grading"
•  Explicit data & demographics "
"
"                        CEO"
                          vs."
                        Bad Fit "
Email Automation!
Email Automation !
•  Personal email tracking"
•  Rep-driven nurturing programs"
•  Personalized mail marketing campaigns "
"
Personal Email Tracking!


•  Reps can track their own emails"
•  No more blind prospecting !
Rep Driven Nurturing Programs!
       •  Sales can pass leads back to marketing"



                                                                            5 days"                         15 days"                         30 days"




Hi	
  %first_name%,	
  	
  
	
  
I	
  just	
  missed	
  you	
  in	
  the	
  office	
  and	
  wanted	
  to	
  connect	
  regarding	
  Product	
  XYZ,	
  a	
  benefit	
  driven	
  soluAon	
  that	
  would	
  be	
  a	
  game	
  changer	
  for	
  %company%.	
  
Here	
  is	
  a	
  white	
  paper	
  on	
  Changing	
  the	
  Game	
  I	
  thought	
  you’d	
  enjoy	
  reviewing.	
  Game	
  changing	
  has	
  become	
  one	
  of	
  the	
  fastest	
  growing	
  ways	
  to	
  dominate	
  
the	
  compeAAon	
  and	
  becoming	
  a	
  game	
  changer	
  is	
  easier	
  than	
  you	
  think,	
  you	
  just	
  need	
  to	
  call	
  me	
  back!	
  	
  
	
  
Personalized Marketing Campaigns !
•    Email marketing blasts come from sales reps"
•    Reps get all replies and notifications "

        Marketing"                     Sales"




                                                Replies"
                                  Alerts"
 Reports "
Lead Intelligence!
Lead Intelligence!
Track all online behaviors"
•  Website, email social media and more"

     Visits                           Page Views
     Google AdWords                   Google Keyword Searches
     Yahoo Keywords                   Site Searches
     Drip Nurturing Email Clicks      Email Opens
     Email Link Clicks                Webinar Responses
     Twitter                          LinkedIn
     Facebook                         Website Chats
Lead Intelligence!
•  Allows reps to profile and frame the conversation "
                                           Showed interest in
                                           these whitepapers "
        Prospect attended
        thought leadership
        webinar"



                                                Viewed case studies
          Viewed product A                      of product line A"
          information page and
          pricing page"



                 Now that’s music to ears, sales guy!"
Lead Intelligence!
•  And follow-up emails "
Real Time Lead Alerts!
Lead Alerts !
•  Real time by email"
Lead Alerts !
•  Real time by pop-up"


             Tamara Smith!             Doug Trenvor!   Victoria Case!       Kelly Hinton!
                                       Spliance!       Wellness Health!     Pilot Sofware!




             Edward Miloske!
             Ed Childress!                              Tom Hapstead!         Miranda Belsen!
             Drenderen Search Teams!                     Circle Networks!     Cranmer SEO!
Lead Alerts !
•  Daily Summary Reports"


                                            Tamara Smith!




                      Abbott Company"


                      Gaston Tri-Marketers"


                      Parketi InteriSecure"
                      Gimbel Software"
                      Heuseman Merchants Corp."


                      Delego CPerson"
                      Tramore University"


                      MerSolutions Inc."
Lead Alerts !
•  Mobile Alerts"

             46.26.234.236"



            Dillares Software!
             75.12.102.304"
                                     Miriam Teller!

            Tri-State Paper Works!
             86.34.212.123"
                                     Brian Formant!
                                       86.34.212.123"
                                      Gibson MarketVibe"



                                     Thomas McKinley!
Lead Alerts !
•  Allow your sales reps to act faster"
   •  Real time"
   •  Daily summaries"
   •  Mobile alerts"
Lead Alerts !
•  Don’t be creepy!"
Stats !
•  451% increase in qualified leads"
•  47% larger purchases than before implemented"
•  7-10% adoption rate by B2B organizations"



           	
  
           *provided	
  in	
  Focus.com	
  industry	
  study	
  
                                                   ©	
  2012	
  Focus,	
  Inc.	
  
                             hPp://www.focus.com/images/view/61559/	
  
Wrap-up !
Wrap It Up !
To recap:"
•  Lead capture"
•  Lead qualification"
•  Email tracking"
•  Lead intelligence"
•  Real time lead alerts"
Questions!
Contact Info!
                                                                Adam Dewey         !
                                                                Sales Manager"
                                                            adam.dewey@pardot.com	
  
                                                                @adamdeweypardot	
  
                                                                         "
                                                                         "
                                                                         "
                                                                         "
                                                                         "

Pardot™, An ExactTarget® Company

950 East Paces Ferry Road, Suite 300, Atlanta, Georgia 30326"
	
  
404.492.6845 | 877.3B2B.ROI | www.pardot.com!

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How Your Sales Team Can Benefit from Marketing Automation

  • 1. How Your Sales Team Can Benefit from Marketing Automation! Adam Dewey, Sales Manager!
  • 2. A little about me ! •  Sold Knives door to door" •  Sold to Celebrities " •  Big Batman Fan"
  • 3. The Traditional Components! •  Email Marketing" •  Lead Nurturing " •  Paid Search Marketing" •  Social Messaging" •  Campaign ROI and Reporting" •  ….what about sales? "
  • 4. What will we talk about?! 5 ways Marketing Automation can Help Sales" •  Lead Capture" •  Lead Qualification" •  Email Automation" •  Lead Intelligence" •  Real Time Lead Alerts"
  • 6. Lead Capture! •  Identify Companies on your site" •  Identify and capture actual leads " •  Cross reference leads with database" •  Augment data uses 3rd party sources"
  • 7. Lead Capture! Identified Companies "" •  Based on IP Address" •  Location" •  Page Views/Interests " BigNetwork Corp." Green Paperworks" Sea Brands"
  • 8. Identified Companies ! “Instead of waiting for a prospect to fill out a form or respond to an email, we created a lead score methodology based on their interaction with our website. Our inside reps would get into Pardot and go after the prospects with the highest scores.”! 
 “Time after time, we connected with prospects who knew who we were, but didn't take the time to respond to the our emails or forms. Once we connected over the phone setting appointments that led to opportunities and sales was easier than ever.”! - Henry Schuck, DiscoverOrg"
  • 9. Lead Capture! •  Forms/Landing Pages" •  Lead Management" •  Page Views/Interests" qualify  
  • 10. Data Augmentation! Identified Companies" •  Find Contacts
 " Leads" •  Pull in missing data points"
  • 11. Lead Qualification! Implicit vs. Explicit Behaviors!
  • 12. Lead Qualification ! Scoring" •  Implicit behaviors and activities " •  Track web and email activities" •  Rank leads based on these behaviors" •  Pass only high scoring leads to sales"
  • 13. Lead Qualification ! Grading" •  Explicit data & demographics " " " CEO" vs." Bad Fit "
  • 15. Email Automation ! •  Personal email tracking" •  Rep-driven nurturing programs" •  Personalized mail marketing campaigns " "
  • 16. Personal Email Tracking! •  Reps can track their own emails" •  No more blind prospecting !
  • 17. Rep Driven Nurturing Programs! •  Sales can pass leads back to marketing" 5 days" 15 days" 30 days" Hi  %first_name%,       I  just  missed  you  in  the  office  and  wanted  to  connect  regarding  Product  XYZ,  a  benefit  driven  soluAon  that  would  be  a  game  changer  for  %company%.   Here  is  a  white  paper  on  Changing  the  Game  I  thought  you’d  enjoy  reviewing.  Game  changing  has  become  one  of  the  fastest  growing  ways  to  dominate   the  compeAAon  and  becoming  a  game  changer  is  easier  than  you  think,  you  just  need  to  call  me  back!      
  • 18. Personalized Marketing Campaigns ! •  Email marketing blasts come from sales reps" •  Reps get all replies and notifications " Marketing" Sales" Replies" Alerts" Reports "
  • 20. Lead Intelligence! Track all online behaviors" •  Website, email social media and more" Visits Page Views Google AdWords Google Keyword Searches Yahoo Keywords Site Searches Drip Nurturing Email Clicks Email Opens Email Link Clicks Webinar Responses Twitter LinkedIn Facebook Website Chats
  • 21. Lead Intelligence! •  Allows reps to profile and frame the conversation " Showed interest in these whitepapers " Prospect attended thought leadership webinar" Viewed case studies Viewed product A of product line A" information page and pricing page" Now that’s music to ears, sales guy!"
  • 22. Lead Intelligence! •  And follow-up emails "
  • 23. Real Time Lead Alerts!
  • 24. Lead Alerts ! •  Real time by email"
  • 25. Lead Alerts ! •  Real time by pop-up" Tamara Smith! Doug Trenvor! Victoria Case! Kelly Hinton! Spliance! Wellness Health! Pilot Sofware! Edward Miloske! Ed Childress! Tom Hapstead! Miranda Belsen! Drenderen Search Teams! Circle Networks! Cranmer SEO!
  • 26. Lead Alerts ! •  Daily Summary Reports" Tamara Smith! Abbott Company" Gaston Tri-Marketers" Parketi InteriSecure" Gimbel Software" Heuseman Merchants Corp." Delego CPerson" Tramore University" MerSolutions Inc."
  • 27. Lead Alerts ! •  Mobile Alerts" 46.26.234.236" Dillares Software! 75.12.102.304" Miriam Teller! Tri-State Paper Works! 86.34.212.123" Brian Formant! 86.34.212.123" Gibson MarketVibe" Thomas McKinley!
  • 28. Lead Alerts ! •  Allow your sales reps to act faster" •  Real time" •  Daily summaries" •  Mobile alerts"
  • 29. Lead Alerts ! •  Don’t be creepy!"
  • 30. Stats ! •  451% increase in qualified leads" •  47% larger purchases than before implemented" •  7-10% adoption rate by B2B organizations"   *provided  in  Focus.com  industry  study   ©  2012  Focus,  Inc.   hPp://www.focus.com/images/view/61559/  
  • 32. Wrap It Up ! To recap:" •  Lead capture" •  Lead qualification" •  Email tracking" •  Lead intelligence" •  Real time lead alerts"
  • 34. Contact Info! Adam Dewey ! Sales Manager" adam.dewey@pardot.com   @adamdeweypardot   " " " " " Pardot™, An ExactTarget® Company
 950 East Paces Ferry Road, Suite 300, Atlanta, Georgia 30326"   404.492.6845 | 877.3B2B.ROI | www.pardot.com!