Ryan C. Hollitz has over 19 years of experience providing technical support for Mac, Linux, and Windows systems. He currently works as a Principal Consultant for Data Loss Prevention at Symantec, where he assists customers with installing, configuring, and upgrading DLP systems. Prior to this role, he worked as a Senior Technical Support Engineer at Symantec, where he responded to and resolved support tickets and achieved top customer satisfaction ratings. Hollitz has also held systems administration roles at J. Walter Thompson and Apple Store, where he managed Macintosh servers and infrastructure.