The document discusses the importance of emotional intelligence (EI) for effective healthcare leadership. It explains that EI allows leaders to understand their own and others' emotions, improving staff productivity and reducing stress. Leaders with high EI can foster a positive culture of patient-centered care by helping staff improve communication and relationship building skills. EI is also useful for recruitment by identifying candidates with strong clinical and interpersonal skills. The EI assessment evaluates self-awareness, self-management, social awareness, and relationship management, which are all important for leadership.
This document summarizes a senior project submitted by Catriena Hovis to fulfill the requirements for a Bachelor of Integrated Studies degree. The project examines how leadership style affects employee morale and productivity. It reviews literature on different leadership styles, including commander, caregiver, team captain, coach, expert, and buddy. Research suggests the most successful leaders display both task-oriented initiating structure and people-oriented consideration. High employee morale and productivity result when leaders balance these dimensions and adapt their style to changing situations. The literature emphasizes that leadership strongly influences work environment and team dynamics.
The document discusses several leadership theories and approaches:
1. The situational leadership approach emphasizes open communication, accepting ideas from team members, and treating leadership as a behavior rather than a personality trait.
2. Transformational leadership theory places strong emphasis on followers' needs, values, and morals.
3. Path-goal theory suggests motivating employees through strategic direction and helping teams accomplish goals.
4. The trait approach focuses on identifying leadership qualities and traits but does not consider the situation.
5. The style approach determines which leadership style is best suited to the task and team members. Understanding different leadership styles is important for being flexible and effective.
DISCUSSION TOPIC 1: Leadership Competencies
READING 1.
Robert House (1996) initially developed Pathgoal theory to explain workplace leadership. The theory builds on two work motivation theories of goal setting and expectancy theory. Goal setting theory is based on the idea that an effective way to motivate employees is to set challenging goals that are both realistic and offer a reward for completion. Expectancy theory helps explain why people work hard to attain goals and suggest employees will work hard if they believe completing their goals will lead to a reward such as a bonus or promotion and that the behaviors they engage in are likely to help them meet their goal. Employees who do not value the reward associated with the goal or believe that a particular behavior will help then reach that goal they will not be motivated to reach their goals (House, 1996).
Pathgoal theory also suggests that effective leaders are the ones who can help there employees reach the goals of the organization and that the leaders have the responsibility to provide the employees the necessary tools, including information and support to reach those goals. Leaders must help their followers with goal attainment by removing obstacles that might prevent them from reaching their goals. It important to consider that pathgoal theory is a contingency theory and an effective leader must adopt a style of leadership that matches the needs of the employees in any given situation. There are four main leadership styles identified by the theory that includes Supportive, Directive, Participative, and Achievement oriented (Avolio, 2007). Supportive leadership requires the leader to identify with the needs of the subordinate and that they create a positive atmosphere for them to work in. Directive leadership requires that a leader give their employees clear guidelines and let them know what is expected of them by enforcing rules and procedures. Participative leadership requires that a leader consult with their subordinates and consider their opinions and suggestions when determining the strategy to meet their goals. Finally, the Achievement oriented style uses a method in which challenging goals are set to emphasize excellence and building confidence that the employees are capable of working to high standards. It is also important to recognize that the style of leadership will depend on environmental factors such as the nature of the task and internal factors such as the experience and abilities of the employees.
For the situation given in this week’s discussion supportive leadership would probably not be the best choice. This is because supportive leadership is most effective when the tasks are somewhat routine, boring, or even dangerous. This type of leadership helps remove negative aspects of the job. Directive leadership is best applied to situations in which there is much uncertainty within the working environment and direction helps clarify and redu.
Running Head PERSONAL MASTERY1PERSONAL MASTERY5My P.docxtoltonkendal
Running Head: PERSONAL MASTERY
1
PERSONAL MASTERY
5
My Personal Mastery Plan
Institution Affiliation
Name
Date
Part 1: Personal Mastery
Definition
Personal mastery is an essential ingredient towards super-happiness in one's everyday life. It is mandatory that one identifies their mastery as this will enable them to achieve a lot in the society. Personal mastery is something that every individual desire to obtain either knowingly or unknowingly. In fact, it is a constant improvement of ourselves that will enable us to see life from some different perception. The trait is guided by doctrines such purpose, belief, vision hard work and commitment and identification of oneself. Moreover, personal mastery is all about oneself understanding how they think, why they do some things the way they usually do among many other activities. One has to be clear about their purpose and the direction they ought to take in life and in return make actions towards learning continuously and developing themselves. It is something that takes a considerable amount of time and not just achieved overnight as it requires hard work and effort from the decided individual.
Importance of personal mastery to a leader
Personal mastery is essential to be a leader. This is because it teaches one to be a role model to the subjects who will in return work hard to see the success of my leadership. As Peter Senge affirms: the core value of any great leader is to be a role model and be able to influence the subjects from his perspective of life. Moreover, he continues to say that the trait is essential as it helps a leader develop self-knowledge as well as assisting them to uphold self-growth and development.
Personal mastery helps, and individual acquires the following characteristics which enable them to exercise the power of leadership to their subjects.
· It helps one to know their course of life and consequently the direction of the group or organization that they are leading. As a leader, I will have the mission and mission of the institution. Having the trait of personal mastery has enabled me to devise various methods through which I and my subjects work tirelessly to achieve the set goals and objectives.
· Understand the reality of life and bear with it. For instance, they will be able to understand and appreciate the different subjects' cultures hence promoting cohesion with one another.
· They will be able to creatively think and come up with solutions to different problems that may arise in their line of duty (Roberts et al., 1994). I will be able to deal with stressful arising situations and work under pressure to solve the issues affecting the subjects. The traits will also help me understand the members' strengths and weaknesses and work hard to take advantage of their strengths as well as finding ways to deal with the shortcomings.
· They can understand and embrace change as this is part of the transition from one form of existence to the other. Personal ...
Study guideCiting Shafritz, J. M., Russell, E. W., & Bori.docxpicklesvalery
Study guide
Citing:
Shafritz, J. M., Russell, E. W., & Borick, C. P. (2013). Introducing public administration
(8th ed.). Upper Saddle River, NJ: Pearson.
Reading Assignment: Leadership
Unit Lesson
In the world of public management, there is a need to maintain a high level of performance. Performance in the public eye can be described as the display of competence, the demonstration of leadership, display of flexibility, and the ability to work in a team atmosphere. The actual performance, concerning management within an organization, begins with leadership. What is a leader? How does one define a leader? The abridged definition of a leader is considered to be someone within an organization who is able to get people/employees to do things they have never done before, perform outside of their daily routines, and be able to take some risks for the common good of the organization or the community.
Good leadership begins with the exercising of authority, whether it is formal or informal, in directing and coordinating the work of others, or by using a combination of formal and informal authority together for positive social change and progression. There is a distinct difference between leadership and management. Management involves power and formal authority given to a person in a high-ranking position within the organization for the responsibility and accountability using the organizational resources. On the other hand, leadership is based on the type of charisma that is exercised by the person. Leadership involves the relationship between people and communities in which influence and power are evenly distributed.
There are a few essential functions of leaders stemming from a system of communication, promoting and securing essential support functions, and being able to define the true purpose and the goals of an organization. The true definition of a leader will arise when traits are identified such as intelligence, dependability, energy, excitement, and socioeconomic status. Although these are not tangible items that leaders possess, they serve as a foundation for those willing to follow the leader. There are different kinds of leadership styles that are employed in organizations: authoritarian, transformational, transactional, and Laissez-faire. Depending on the type of person, the characteristics the person possesses, and how the organization functions, there will be a different style or approach to managing personnel and employees. The authoritarian leadership is one that dictates all the rules, regulations, and happenings inside of the organization, while also indicating to the subordinates all orders are to be carried out and moved forward for processing. In this type of leadership there is no room for discussion or rebellion against the leader.
A transactional leader is one who has a vision and mission upon taking over the reins within the organization. The transactional leadership approach assumes that leaders could be tr ...
The document discusses effective leadership and outlines several key roles and responsibilities of effective leaders. Effective leaders must direct and motivate followers, implement plans and strategies, encourage innovation, mentor teams, demonstrate expertise, build moral character, organize people, and develop individuals. To fulfill these diverse roles, leaders must communicate a compelling vision, implement innovative solutions, and understand how their actions affect follower performance. Effective followership is also important, as followers should think independently and solve problems with little supervision.
Please reword these paragraphs in your own words DO NOT use the sa.docxLeilaniPoolsy
Please reword these paragraphs in your own words DO NOT use the same words as in these paragraphs. Thank you!
1- Core self-evaluation influences employee behavior by allowing that person to understand what personality traits they possess. According to Chapter 3, Core self-evaluations (CSEs) represent a broad personality trait comprised of four narrower and positive individual traits: (1) generalized self-efficacy, (2) self-esteem, (3) locus of control, and (4) emotional stability. CSEs help identify traits that will remain consistent and can predict positive work outcomes such as job performance and satisfaction. This can help managers and employees understand which jobs they will be better suited for.
I have found that my attitude and emotions has an impact on how my day goes. If I come into work with a negative attitude, I will typically have a rotten day. I focus on all the negatives and don't allow myself to see past them. If I brush off the negative things and continue to focus on things that I can control or change and work toward a positive end goal, I tend to have a better day and my projects turn out much better. When keeping a positive attitude and sharing enthusiasm, I also get more involvement from others.
2- In chapter 3, individual differences are defined as "a broad category used to collectively describe the vast number of attributes (for example, traits and behaviors) that describe you as a person". Intelligence is the measure of a person's abilities for problem solving, critical thinking, and reasoning. Personality is a person's unique characteristics such as physical, mental, and behavioral. Individual characteristics are either fixed or flexible. Intelligence and mental abilities remain mostly fixed and are difficult to change. Emotions and attitudes are flexible and high more likelihood of changing. Effective managers will want to know how to keep their employee's engaged and happy to have a successful group with good performance.
In my workplace, they continually ask for employee feedback to know and understand what things they can impact to keep employee's happy. We also make it a point to include all levels of employee's when deciding process changes to make sure the "experts" in the process are involved. This seems to have more of a positive impact when implementing new processes or procedures and tends to be accepted better.
3- A strategy that organizations can use to utilize diversity is to manage diversity. By enabling people to perform to their maximum potential, the organization is utilizing the educational, enforcement, and exposure components. This creates an organization with the highest possibly productivity.
My organization prides itself on being a diverse company. They believe in "equal opportunity" regardless of age, race, sex, etc. All employees are given the same opportunities.
As a manager, to ensure that work teams are diverse, managers should build teams based on mixed backgrounds. Often ti.
12The Best LeaderIn the modern times, leaders are.docxmoggdede
1
2
The Best Leader
In the modern times, leaders are identified and recognized based on what they do and deliver. Leaders are categorized in different theories that try to explain who they are, their characteristics, skills, abilities, personalities, roles or responsibilities and limitations.
Leadership Theories
Definition and Characteristics
Advantages
Disadvantages
Path-Goal Theory
It explains a leader’s influence through his behavior to the individual’s performance, especially in an organization.
It is goal oriented. The leader guides the people. It encourages participative, supportive, and directive leadership.
It may frustrate employees, and it may be difficult for them to follow the leadership behaviors styles thus poor performance.
Situational Leadership Theory
It explains that different situations in a company may use different styles of leadership. The behavior involved are telling, selling, participating and delegating.
Easy to apply.
Focus is on maturity.
Availability of competent leaders.
Allows testing of a leadership style.
It does not apply to managers but to leaders.
It is time-consuming when waiting for future predictions of the situations.
Leadership Substitutes Theory
Just like the name of the theory, it explains the conditions in an organization that a leader may not be needed or necessary or prevented from leading.
Provides a substitute or a neutralizer to act on behalf of the leader.
The leader’s actions, decisions or ideas may be prevented thus ineffective.
Multiple Linkage Model
According to developer Gary Yukl, this model explains a leader’s behavior impact on the effectiveness of a group in an organization.
Encourages managerial skills. It also promotes conflict resolution strategies and handling work situations that may arise.
It require a competent and intellectual leader.
The decision-making process may be long.
Transactional Leadership
It concentrates on the leader and followers and maintaining a healthy relationship between the two hence loyalty and realization of advantages.
Encourages follower’s loyalty.
Promotes commitment.
Promotes good relations.
Rewards good work.
Abuse of follower’s loyalty may occur.
Its focus is majorly on short term goals.Transformational Leadership
This theory focuses on the leadership and follower’s exchange of visions, beliefs, and values
It promotes the exchange of ideas through communication. The visions set give directions. There is employee recognition.
The leaders have high expectations and standards. Decision-making process may be time-consuming
Charismatic Leadership
The leaders have a high sense of self-confidence, esteem, and purpose and can easily influence people through their personal behaviors and traits.
Highly influential, visionary, self-confident, social and energetic leaders. The leaders are also self-motivated and focused.
The leader may be self-centered giving their visions and ideas for personal gains of power and influence. The leader may h ...
This document summarizes a senior project submitted by Catriena Hovis to fulfill the requirements for a Bachelor of Integrated Studies degree. The project examines how leadership style affects employee morale and productivity. It reviews literature on different leadership styles, including commander, caregiver, team captain, coach, expert, and buddy. Research suggests the most successful leaders display both task-oriented initiating structure and people-oriented consideration. High employee morale and productivity result when leaders balance these dimensions and adapt their style to changing situations. The literature emphasizes that leadership strongly influences work environment and team dynamics.
The document discusses several leadership theories and approaches:
1. The situational leadership approach emphasizes open communication, accepting ideas from team members, and treating leadership as a behavior rather than a personality trait.
2. Transformational leadership theory places strong emphasis on followers' needs, values, and morals.
3. Path-goal theory suggests motivating employees through strategic direction and helping teams accomplish goals.
4. The trait approach focuses on identifying leadership qualities and traits but does not consider the situation.
5. The style approach determines which leadership style is best suited to the task and team members. Understanding different leadership styles is important for being flexible and effective.
DISCUSSION TOPIC 1: Leadership Competencies
READING 1.
Robert House (1996) initially developed Pathgoal theory to explain workplace leadership. The theory builds on two work motivation theories of goal setting and expectancy theory. Goal setting theory is based on the idea that an effective way to motivate employees is to set challenging goals that are both realistic and offer a reward for completion. Expectancy theory helps explain why people work hard to attain goals and suggest employees will work hard if they believe completing their goals will lead to a reward such as a bonus or promotion and that the behaviors they engage in are likely to help them meet their goal. Employees who do not value the reward associated with the goal or believe that a particular behavior will help then reach that goal they will not be motivated to reach their goals (House, 1996).
Pathgoal theory also suggests that effective leaders are the ones who can help there employees reach the goals of the organization and that the leaders have the responsibility to provide the employees the necessary tools, including information and support to reach those goals. Leaders must help their followers with goal attainment by removing obstacles that might prevent them from reaching their goals. It important to consider that pathgoal theory is a contingency theory and an effective leader must adopt a style of leadership that matches the needs of the employees in any given situation. There are four main leadership styles identified by the theory that includes Supportive, Directive, Participative, and Achievement oriented (Avolio, 2007). Supportive leadership requires the leader to identify with the needs of the subordinate and that they create a positive atmosphere for them to work in. Directive leadership requires that a leader give their employees clear guidelines and let them know what is expected of them by enforcing rules and procedures. Participative leadership requires that a leader consult with their subordinates and consider their opinions and suggestions when determining the strategy to meet their goals. Finally, the Achievement oriented style uses a method in which challenging goals are set to emphasize excellence and building confidence that the employees are capable of working to high standards. It is also important to recognize that the style of leadership will depend on environmental factors such as the nature of the task and internal factors such as the experience and abilities of the employees.
For the situation given in this week’s discussion supportive leadership would probably not be the best choice. This is because supportive leadership is most effective when the tasks are somewhat routine, boring, or even dangerous. This type of leadership helps remove negative aspects of the job. Directive leadership is best applied to situations in which there is much uncertainty within the working environment and direction helps clarify and redu.
Running Head PERSONAL MASTERY1PERSONAL MASTERY5My P.docxtoltonkendal
Running Head: PERSONAL MASTERY
1
PERSONAL MASTERY
5
My Personal Mastery Plan
Institution Affiliation
Name
Date
Part 1: Personal Mastery
Definition
Personal mastery is an essential ingredient towards super-happiness in one's everyday life. It is mandatory that one identifies their mastery as this will enable them to achieve a lot in the society. Personal mastery is something that every individual desire to obtain either knowingly or unknowingly. In fact, it is a constant improvement of ourselves that will enable us to see life from some different perception. The trait is guided by doctrines such purpose, belief, vision hard work and commitment and identification of oneself. Moreover, personal mastery is all about oneself understanding how they think, why they do some things the way they usually do among many other activities. One has to be clear about their purpose and the direction they ought to take in life and in return make actions towards learning continuously and developing themselves. It is something that takes a considerable amount of time and not just achieved overnight as it requires hard work and effort from the decided individual.
Importance of personal mastery to a leader
Personal mastery is essential to be a leader. This is because it teaches one to be a role model to the subjects who will in return work hard to see the success of my leadership. As Peter Senge affirms: the core value of any great leader is to be a role model and be able to influence the subjects from his perspective of life. Moreover, he continues to say that the trait is essential as it helps a leader develop self-knowledge as well as assisting them to uphold self-growth and development.
Personal mastery helps, and individual acquires the following characteristics which enable them to exercise the power of leadership to their subjects.
· It helps one to know their course of life and consequently the direction of the group or organization that they are leading. As a leader, I will have the mission and mission of the institution. Having the trait of personal mastery has enabled me to devise various methods through which I and my subjects work tirelessly to achieve the set goals and objectives.
· Understand the reality of life and bear with it. For instance, they will be able to understand and appreciate the different subjects' cultures hence promoting cohesion with one another.
· They will be able to creatively think and come up with solutions to different problems that may arise in their line of duty (Roberts et al., 1994). I will be able to deal with stressful arising situations and work under pressure to solve the issues affecting the subjects. The traits will also help me understand the members' strengths and weaknesses and work hard to take advantage of their strengths as well as finding ways to deal with the shortcomings.
· They can understand and embrace change as this is part of the transition from one form of existence to the other. Personal ...
Study guideCiting Shafritz, J. M., Russell, E. W., & Bori.docxpicklesvalery
Study guide
Citing:
Shafritz, J. M., Russell, E. W., & Borick, C. P. (2013). Introducing public administration
(8th ed.). Upper Saddle River, NJ: Pearson.
Reading Assignment: Leadership
Unit Lesson
In the world of public management, there is a need to maintain a high level of performance. Performance in the public eye can be described as the display of competence, the demonstration of leadership, display of flexibility, and the ability to work in a team atmosphere. The actual performance, concerning management within an organization, begins with leadership. What is a leader? How does one define a leader? The abridged definition of a leader is considered to be someone within an organization who is able to get people/employees to do things they have never done before, perform outside of their daily routines, and be able to take some risks for the common good of the organization or the community.
Good leadership begins with the exercising of authority, whether it is formal or informal, in directing and coordinating the work of others, or by using a combination of formal and informal authority together for positive social change and progression. There is a distinct difference between leadership and management. Management involves power and formal authority given to a person in a high-ranking position within the organization for the responsibility and accountability using the organizational resources. On the other hand, leadership is based on the type of charisma that is exercised by the person. Leadership involves the relationship between people and communities in which influence and power are evenly distributed.
There are a few essential functions of leaders stemming from a system of communication, promoting and securing essential support functions, and being able to define the true purpose and the goals of an organization. The true definition of a leader will arise when traits are identified such as intelligence, dependability, energy, excitement, and socioeconomic status. Although these are not tangible items that leaders possess, they serve as a foundation for those willing to follow the leader. There are different kinds of leadership styles that are employed in organizations: authoritarian, transformational, transactional, and Laissez-faire. Depending on the type of person, the characteristics the person possesses, and how the organization functions, there will be a different style or approach to managing personnel and employees. The authoritarian leadership is one that dictates all the rules, regulations, and happenings inside of the organization, while also indicating to the subordinates all orders are to be carried out and moved forward for processing. In this type of leadership there is no room for discussion or rebellion against the leader.
A transactional leader is one who has a vision and mission upon taking over the reins within the organization. The transactional leadership approach assumes that leaders could be tr ...
The document discusses effective leadership and outlines several key roles and responsibilities of effective leaders. Effective leaders must direct and motivate followers, implement plans and strategies, encourage innovation, mentor teams, demonstrate expertise, build moral character, organize people, and develop individuals. To fulfill these diverse roles, leaders must communicate a compelling vision, implement innovative solutions, and understand how their actions affect follower performance. Effective followership is also important, as followers should think independently and solve problems with little supervision.
Please reword these paragraphs in your own words DO NOT use the sa.docxLeilaniPoolsy
Please reword these paragraphs in your own words DO NOT use the same words as in these paragraphs. Thank you!
1- Core self-evaluation influences employee behavior by allowing that person to understand what personality traits they possess. According to Chapter 3, Core self-evaluations (CSEs) represent a broad personality trait comprised of four narrower and positive individual traits: (1) generalized self-efficacy, (2) self-esteem, (3) locus of control, and (4) emotional stability. CSEs help identify traits that will remain consistent and can predict positive work outcomes such as job performance and satisfaction. This can help managers and employees understand which jobs they will be better suited for.
I have found that my attitude and emotions has an impact on how my day goes. If I come into work with a negative attitude, I will typically have a rotten day. I focus on all the negatives and don't allow myself to see past them. If I brush off the negative things and continue to focus on things that I can control or change and work toward a positive end goal, I tend to have a better day and my projects turn out much better. When keeping a positive attitude and sharing enthusiasm, I also get more involvement from others.
2- In chapter 3, individual differences are defined as "a broad category used to collectively describe the vast number of attributes (for example, traits and behaviors) that describe you as a person". Intelligence is the measure of a person's abilities for problem solving, critical thinking, and reasoning. Personality is a person's unique characteristics such as physical, mental, and behavioral. Individual characteristics are either fixed or flexible. Intelligence and mental abilities remain mostly fixed and are difficult to change. Emotions and attitudes are flexible and high more likelihood of changing. Effective managers will want to know how to keep their employee's engaged and happy to have a successful group with good performance.
In my workplace, they continually ask for employee feedback to know and understand what things they can impact to keep employee's happy. We also make it a point to include all levels of employee's when deciding process changes to make sure the "experts" in the process are involved. This seems to have more of a positive impact when implementing new processes or procedures and tends to be accepted better.
3- A strategy that organizations can use to utilize diversity is to manage diversity. By enabling people to perform to their maximum potential, the organization is utilizing the educational, enforcement, and exposure components. This creates an organization with the highest possibly productivity.
My organization prides itself on being a diverse company. They believe in "equal opportunity" regardless of age, race, sex, etc. All employees are given the same opportunities.
As a manager, to ensure that work teams are diverse, managers should build teams based on mixed backgrounds. Often ti.
12The Best LeaderIn the modern times, leaders are.docxmoggdede
1
2
The Best Leader
In the modern times, leaders are identified and recognized based on what they do and deliver. Leaders are categorized in different theories that try to explain who they are, their characteristics, skills, abilities, personalities, roles or responsibilities and limitations.
Leadership Theories
Definition and Characteristics
Advantages
Disadvantages
Path-Goal Theory
It explains a leader’s influence through his behavior to the individual’s performance, especially in an organization.
It is goal oriented. The leader guides the people. It encourages participative, supportive, and directive leadership.
It may frustrate employees, and it may be difficult for them to follow the leadership behaviors styles thus poor performance.
Situational Leadership Theory
It explains that different situations in a company may use different styles of leadership. The behavior involved are telling, selling, participating and delegating.
Easy to apply.
Focus is on maturity.
Availability of competent leaders.
Allows testing of a leadership style.
It does not apply to managers but to leaders.
It is time-consuming when waiting for future predictions of the situations.
Leadership Substitutes Theory
Just like the name of the theory, it explains the conditions in an organization that a leader may not be needed or necessary or prevented from leading.
Provides a substitute or a neutralizer to act on behalf of the leader.
The leader’s actions, decisions or ideas may be prevented thus ineffective.
Multiple Linkage Model
According to developer Gary Yukl, this model explains a leader’s behavior impact on the effectiveness of a group in an organization.
Encourages managerial skills. It also promotes conflict resolution strategies and handling work situations that may arise.
It require a competent and intellectual leader.
The decision-making process may be long.
Transactional Leadership
It concentrates on the leader and followers and maintaining a healthy relationship between the two hence loyalty and realization of advantages.
Encourages follower’s loyalty.
Promotes commitment.
Promotes good relations.
Rewards good work.
Abuse of follower’s loyalty may occur.
Its focus is majorly on short term goals.Transformational Leadership
This theory focuses on the leadership and follower’s exchange of visions, beliefs, and values
It promotes the exchange of ideas through communication. The visions set give directions. There is employee recognition.
The leaders have high expectations and standards. Decision-making process may be time-consuming
Charismatic Leadership
The leaders have a high sense of self-confidence, esteem, and purpose and can easily influence people through their personal behaviors and traits.
Highly influential, visionary, self-confident, social and energetic leaders. The leaders are also self-motivated and focused.
The leader may be self-centered giving their visions and ideas for personal gains of power and influence. The leader may h ...
Organizational citizenship behavior (OCB) refers to voluntary, discretionary actions that employees take to go above and beyond their formal job requirements to contribute to the well-being and effectiveness of their organization. These behaviors are not part of an employee's job description, but they can have a significant impact on the overall success and performance of the organization.Organizational citizenship is an employee’s willingness to go above and beyond in the workplace. Employees perform positive actions that benefit their coworkers and the business even though they are not included in the basic job description. Organizational citizenship is demonstrated largely by several behaviors in the workplace
Organizational citizenship behaviors include employee behaviors that exhibit the principles ofEmployers are always looking for workers who exhibit these qualities to join their business operations. At the same time, it also benefits managers already within the organization to encourage their employees to exhibit the characteristics of OCB. Experiencing more meaningfulness at work also makes employees more vigorous. Engaging in organizational citizenship also helps those whose roles in an organization may be ambiguous as it helps them finding meaning in what they do. Employees who engage in more OCB during the day felt their work was more meaningful They also had greater job satisfaction. Engaging in organizational citizenship behavior allows workers to have more control over the situation while also helping others.Organizational citizenship behaviour is that it is voluntary and carried out by the individual. The voluntary factor is what makes the behaviors so valuable, meaning that it is hard to duplicate these behaviors naturally since requiring employees to carry them out would make the behaviors less powerful. An employee who chooses to act a certain way will always do better than one who is forced to. There are multiple ways that an employer can improve the chances of having an employee that is willing to go above and beyond while demonstrating organizational citizenship behaviors. Any statement of company values should somehow incorporate the five components of OCB to encourage a healthy corporate culture. What makes OCBs valuable to any organization is that they should occur naturally. Employees should never be forced but should have the freedom to be altruistic.
By setting a good example, leaders within companies can show employees the types of behavior that are positive and fruitful. Encouraging teamwork can have a positive effect on collaboration and will help achieve stated goals and objectives.
What are Organizational Skills?
Organizational skills are the abilities that let you stay focused on different tasks, and use your time, energy, strength, mental capacity, physical space, etc. effectively and efficiently in order to achieve the desired outcome. Organizational skills help individuals work more efficiently.
The document discusses the history of westward expansion in America in the mid-19th century. It describes how views changed from seeing the West as a desert wasteland to an area offering opportunities for farming and economic growth. The government encouraged expansion by offering incentives like the Homestead Act and building railroads. However, the costs and risks meant westward migration was only feasible for those with financial security. Motivations included seeking land, economic opportunities, and spreading Protestant values. Expansion had impacts on indigenous peoples and Chinese/Hispanic groups living in the West.
Personal Leadership Philosophies Paper Discussion.pdfsdfghj21
This document discusses an assignment to develop a personal leadership philosophy. It includes discussing core values, mission/vision, results of a CliftonStrengths assessment, key behaviors to strengthen, and a development plan. It also includes two prior discussion posts, one on qualities of good leaders and another reflecting on the assessment results. The assessment found the individual's top strengths to be Achiever, Significance, Individualization, Relator, and Deliberative. Areas for improvement included flexibility, friendship, positivity, communication, self-confidence and ambition.
The document discusses different leadership styles, focusing on three styles identified by psychologist Kurt Lewin: autocratic, democratic, and laissez-faire. It describes the key characteristics of each style, with autocratic leaders setting clear guidelines and separating themselves from their group, democratic leaders involving group members in decision making, and laissez-faire leaders taking a hands-off approach. The document analyzes which leadership styles are most effective depending on the situation.
The document discusses various challenges of leadership, including managing culturally diverse teams, the need for a global mindset, and dealing with increased complexity in the global business environment. It notes that effective leadership requires skills like cultural learning and adaptation to influence groups from different backgrounds. Leadership is seen as an evolving art form, with leaders drawing on experience to meet new challenges through their skills, behaviors and creative processes.
Motivation PlanLDR531Running head MOTIVATION PLA.docxgilpinleeanna
Motivation Plan
LDR/531
Running head: MOTIVATION PLAN
1
MOTIVATION PLAN
2
Motivation Plan
To maximize team efficiency, and productivity motivation must exist. Motivation stems from multiple forms and is strongly dependent upon the personality of a person. Applying DISC assessments can be beneficial to managers and leaders who have the task of developing teams and motivating them.
This writing entails a summary of my mentor's interview including information about her organization, the department in which she works in, and her job description. Also, addressed are examinations on distinct differences in attitudes, emotions, personalities, and values among members of Learning Team D based upon the DISC assessment and how each difference may influence positive behavior. The paper concludes through developing a plan applicable to the mentor’s area and how the approach may increase the learning team member's motivation, satisfaction, and performance based on their personal profiles as if they were employees of that department. The motivation plan will consist of the evaluation of Regenia, Boykins, Quiana Frye, Jacqueline Guthrie, Pamela Jones, and Robert Warmack DISC assessment results.
Mentor's Job Profile
As an Admissions Director, Dr. Cross and her team evaluate academic records of individuals who wish to attend the school. The evaluation consists of considering a candidate's extracurricular activities, test scores and personal recommendations. She leads a multicultural and multigenerational staff of admissions officers as well as works in conjunction with other university administrators toward developing admissions criterion, tests, and guidelines. Dr Cross works with the school’s registrar and the financial aid section through assisting with enrollment and financial and attendance matter. My mentor keeps the university president, and other division heads well-versed on applicable admissions data. Furthermore, her department provides school information and enrollment policies to prospective students, their parents, other family members and renders tours of the institution and arranges recruitment events.
Analysis of Personality Types
Each member of Team D took the DISC Platinum Rule assessment, which is a behavioral style evaluation. The assessment captures an individual’s primary behavior and divides it into four categories of style: cautious, interactive dominance, and steadiness (Alessandra, N.D). Members of Learning team D encompass motivators, facilitators, innovators, administrators, and strategists. Some brand skills represented are problem identification, training, giving, and dependability.
Learning Team D’s chemistry entails two steadiness styles, two dominant styles, and one interactive style. Team members Robert and Quiana fall within the Pioneer category. The Pioneer is one who is a quick thinker, performs well under pressure. A pioneer has a need to be in command, and strives for results. Aggression displayed by a P ...
This document discusses nursing leadership and the roles of both the Chief Nursing Officer (CNO) and nursing students. While a CNO is seen as a high-ranking leader, nursing students also have leadership abilities they can demonstrate. Transformational leadership inspires and motivates followers to achieve high performance and is beneficial for nursing leaders. However, nursing is a stressful profession and leaders face risks of burnout, so transformational leadership can help reduce burnout by maintaining self-regulation and professional responsibility.
Effective Leadership And The Leadership EssayStacey Cruz
This document discusses effective leadership and Nelson Mandela's leadership as portrayed in the film "Invictus". It analyzes Mandela's leadership qualities that helped unite South Africa after the end of apartheid. These include inviting the captain of the South African rugby team to demonstrate unity across racial divides and using the team's pursuit of the Rugby World Cup to inspire determination among the people. The document then examines scenes from the film that portray Mandela's leadership style and his implementation of different leadership theories to achieve his goals.
The document discusses the five levels of leadership. Level one is leadership from position, where people follow due to one's job title and authority. Level two is leadership by permission, where people follow due to respect and trust. Level three is leadership by production, where people follow due to what one has done for the organization. Level four is leadership by people development, where people follow due to what one has done for them personally and professionally. Level five is leadership by personhood, where people follow due to who one is and what one represents.
A proposal that establishing a well-articulated organizational culture with engaging employees and effective leaders is essential to achieving and enhancing employee’s psychological health and workplace safety.
Reply to TEVA 2No matter where you go or what you do, they are t.docxsodhi3
Reply to TEVA 2
No matter where you go or what you do, they are there, millennials. Not necessarily a bad thing, except trying to figure out their intentions. In any work force you will have multiple generations of people, they all offer something different. Attitudes, beliefs, experience, goals and expectations. What we all want and share a common thing in are the three R’s: Respected, Recognized and Remembered (Organizational Behavior, 2014). Respecting each generation regardless of age goes a long way. We may not understand why they do the things the way they do, however we can all learn from each other. Recognition..as managers, employees at all levels want recognition. Show them they are appreciated for what they bring to the table, to the mission, to the organization. Show them you care about them, how hard they work and that what they do does not go unnoticed. Provide them feedback (Organizational Behavior, 2014). Being remembered is also important as it tells them the organization values them.
Finding out what motivates each generation is not easy, you have to put some effort into it. Get to know them, gain their trust, find out what they are good at, what they desire to know and learn and use it to your advantage. Each generation can help and motivate each other. Millennials are technologically savy, where as the older generation is used to doing things the old fashioned way. Getting the generations to talk to each other, ask questions, break the barriers, can help make a huge difference in productivity in the work place. Telling them what the company vision is and purpose of their efforts. Showing them that working together as a team, that they can reach the same goal in the end to get the job done will help motivate them to work together. Give the younger generation goals to reach and milestones to progress. Give the older generation time and flexibility with how to get the job done (Lloyd, n.d.). In the end the bottom line is get to know your people, appreciate them and what they do and ensure they understand their purpose in the organization.
Reply to LARE 2
With the advancements in technology the speed of how things get done are faster and for any organization to remain sustainable in the 21st Century they will have to embrace technology and globalization. Having a diversified work environment can result in success for an organization by first bridging the “gap” between generational workers. By first, discovering the needs of the employees in order to frame what motivates them, because motivational tactics are not one-size fits all. Trader Joe, was a good example of how they keep their employees motivated through a collaborative environment, Manager’s helping out, and employee empowerment. (Organizational Behavior, 2014, ch 5, p.4)
Another way to motivate an age-diverse workforce is through, mentorship, where experienced workers coach and train the younger employees. Offer opportunities of “reverse mentoring in areas of techno ...
Running head journal response2 journal response2aryan532920
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The document discusses different theories of leadership style including democratic, autocratic, laissez-faire, and bureaucratic styles. It also covers transformational, transactional, creative, corrective, change, intelligence, multicultural, pedagogical, servant, and bridging leadership styles. It explains when each style is most effective to use and limitations to consider. The key factors that influence leadership style choice are the manager's background, the staff being led, and the organization. An effective leader adapts their style to the situation and individuals.
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SPT 208 Final Project Guidelines and Rubric Overview .docxsusanschei
SPT 208 Final Project Guidelines and Rubric
Overview
Marketing and advertising are often used interchangeably, yet throughout this course you have learned that marketing is a much larger concept that requires a
strong understanding of consumer behavior, products and services, and often the greater economic environment. Marketing is applicable to every industry and
discipline in one way or another, but within the sport industry we have the chance to see the application of marketing concepts as if under a spotlight due to the
industry’s global reach and importance to society.
Your final project is the creation of an Opportunity and Consumer Analysis. You will select a sport team, individual, facility, or organization as the focus of your
consumer and opportunity analysis. When selecting your area of focus, think about your interests and career aspirations. As you progress through the course,
you will have the opportunity to practice the skills required for this project in several milestone activities. Your final deliverable will include a strengths,
weaknesses, opportunities, and threats (SWOT) analysis of your selected focus; a consumer analysis; an analysis of successful marketing and media strategies;
and a brief 1-, 3-, and 5-year plan that allows you to explain your intended use of a proven marketing strategy and various media opportunities. Please note that
your Opportunity and Consumer Analysis will be an eligible artifact to include in your program portfolio, as it will highlight your ability to recognize consumer
characteristics and opportunities for brand improvement.
The project is divided into two milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final
submissions. These milestones will be submitted in Modules Three and Five. The final Opportunity and Consumer Analysis will be submitted in Module Seven.
This assessment addresses the following course outcomes:
• Analyze consumer behaviors for the influence of political, cultural, and social events on consumer motivation at the local, national, or international
levels within the sport industry
• Illustrate the application of key marketing strategies in successful sport-specific marketing campaigns
• Identify proven marketing strategies that can be successfully applied to specific sport marketing scenarios to attract consumers
• Compare media opportunities for successfully communicating and marketing towards specific consumers within the sport industry
Prompt
Develop a comprehensive Opportunity and Consumer Analysis. Select a sport team, individual, facility, or organization and provide a thorough analysis of the
existing marketing strategies and consumers, and determine an opportunity for greater consumer reach. Outline a brief 1-, 3-, and 5-year plan for the marketing
opportunity.
Specifically, the following critical elements must be addressed:
I. Marketing Foc.
Ssalinas_ThreeMountainsRegionalHospitalCodeofEthics73119.docx
Running head: CODE OF ETHICS 1
CODE OF ETHICS 4
Three Mountains Regional Hospital Code of Ethics
Sharlene Salinas
Professor Bradshaw
HSA4210
July 31, 2019
Three Mountains Regional Hospital Code of Ethics
Progressive developments in science and technology in the 20th century contributed to advances in healthcare and medicine that have helped many lives. Healthcare professionals are confronted with ethical dilemmas and moral questions as the context in which healthcare is provided keeps on changing. Healthcare specialists are required to be dedicated to excellence within their professional practice of promoting community, organizational, family, and individual health. Healthcare code of ethics provides a platform for shared professional values (Wocial & Tarzian, 2015). It is the responsibility of healthcare specialists to reach the best possible standards of conduct and to encourage these ethical practices to those with whom they work together. Healthcare professionals are facing challenges as the context in which healthcare is provided keeps on changing.
The Three Mountains Regional Hospital code of ethics will clarify the roles and responsibilities within the healthcare profession. The code of ethics will also guide the healthcare professionals on addressing common ethical questions. With 15,000 admissions annually, the Three Mountains Regional Hospital requires a code of ethics that will guide the healthcare professionals in the hospital in dealing with such a capacity. Healthcare professionals from the hospital will be defined by their purpose but not their job description (Turner & Epstein, 2015). The proposed code of ethics will inform individual decision-making when faced with ethical situations within a given relationship or role at the Three Mountains Regional Hospital.
Ethics are an essential part of healthcare, and they should provide value in practical situations. The proposed code of ethics will provide a structure and shape to the Three Mountains Regional Hospital’s environment and summarize the healthcare organization’s ethical position. The code of ethics will describe the ethical attitude shared by healthcare workers at Three Mountains Regional Hospital, and it will be valuable and influential on the success of the healthcare organization. The mission of the code of ethics is to guide the hospital is leading the way to a healthier community through the provision of quality care.
Code of Ethics
· Uphold the policies of the Three Mountains Regional Hospital (Merry & Walton, 2017).
· Protect the intellectual, physical, and electronic property of the hospital (Hoppe & Lenk, 2016).
· Promote a healthy, secure, and safe working environment (Merry & Walton, 2017).
· Act responsibly and honestly by avoiding perceived or actual conflicts of interest (Merry & Walton, 2017).
· Protect and respect the privacy and confidentiality of all individuals and informat.
Spring 2020Professor Tim SmithE mail [email protected]Teach.docxsusanschei
Spring 2020
Professor: Tim Smith E mail: [email protected]
Teaching Assistant: Ray Kim E mail [email protected]
Office hours: PLF South 113 TBA
EVOLUTION OF ROCK
MCY 127
Course Description:
This general education course is a study of the birth and evolution of the music form of Rock and Roll. It is a study of both the historical and musical elements of rock with a focus on the performers and the songs in the genre. Some of the objectives for this course include:
Increasing awareness of the wide range of musical styles that “add up” to form rock
Provide insight on the cultural evolution of rock and how it applies to society
Study how technological advances have influenced both the performers and composers in rock
Prerequsites:
None
Required text:
None
Required listening: Spotify playlist MCY127TS
Course Requirements and Grading:
Test 1 20%
Midterm exam 25%
Test 3 20%
Final exam 25%
Essay on live musical performance 10%
Essay assignment will consist of attending a live musical performance at the Frost School of Music (or approved off campus performance). At the conclusion of the performance, you will obtain signatures of two or more participants. You will compose an essay that will summarize the performance (ensemble, repertoire, etc.). You will compare and/or contrast the performance with details we have studied in class. The essay should be two to three pages long, computer printed, double spaced, and stapled. It will be due on Thursday, November 19.
Conduct and rules:
Rock and roll is a joyous art form. I intend for the class to be a fun and learning environment. I hope to engage you as adults, not as adolescents. However, inappropriate language or behavior to one another will not be tolerated, and will result in the student facing disciplinary action and potential removal from the class. You are adults. I am not your baby-sitter. If you fail to attend class regularly, you will find it much more difficult to excel in the course. SHOW UP AND PAY ATTENTION! It will make your life easier in the long run. Plagiarism on your essay will not be acceptable, and will result in the loss of 10% of your final grade. Cheating is rampant. While I will make every effort to curb the options students might have to copy one another on tests, I can’t stop it completely. I will have assistance from the Honor Council on test days, and cheating will result in a zero on that test. None of you can afford this. I truly believe that if you will engage the material, come to the lectures, and actively listen to the required listening material, you will not find a need to cheat.
If you are feeling overwhelmed by any of the material, please make an appointment to meet with me during office hours.
Lectures and listening:
Each class will consist of a lecture and a period of listening to music appropriate to that lecture. The music played in class will be made available to you through Blackboard in addition. You will be responsible for the material presented.
Spring 2020 – Business Continuity & Disaster R.docxsusanschei
Spring 2020 – Business Continuity & Disaster Recovery Planning (ISOL-632-50)
Incident Management
S no
Disaster Type
Plans & Precautions
Initial Action
Stabilization Strategy
1
Thunderstorm
2
Floods
3
Tornadoes
4
Severe weather such as blizzard
5
Hurricanes
6
Explosion such as bomb threats
.
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Running head: MOTIVATION PLAN
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SPT 208 Final Project Guidelines and Rubric Overview .docxsusanschei
SPT 208 Final Project Guidelines and Rubric
Overview
Marketing and advertising are often used interchangeably, yet throughout this course you have learned that marketing is a much larger concept that requires a
strong understanding of consumer behavior, products and services, and often the greater economic environment. Marketing is applicable to every industry and
discipline in one way or another, but within the sport industry we have the chance to see the application of marketing concepts as if under a spotlight due to the
industry’s global reach and importance to society.
Your final project is the creation of an Opportunity and Consumer Analysis. You will select a sport team, individual, facility, or organization as the focus of your
consumer and opportunity analysis. When selecting your area of focus, think about your interests and career aspirations. As you progress through the course,
you will have the opportunity to practice the skills required for this project in several milestone activities. Your final deliverable will include a strengths,
weaknesses, opportunities, and threats (SWOT) analysis of your selected focus; a consumer analysis; an analysis of successful marketing and media strategies;
and a brief 1-, 3-, and 5-year plan that allows you to explain your intended use of a proven marketing strategy and various media opportunities. Please note that
your Opportunity and Consumer Analysis will be an eligible artifact to include in your program portfolio, as it will highlight your ability to recognize consumer
characteristics and opportunities for brand improvement.
The project is divided into two milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final
submissions. These milestones will be submitted in Modules Three and Five. The final Opportunity and Consumer Analysis will be submitted in Module Seven.
This assessment addresses the following course outcomes:
• Analyze consumer behaviors for the influence of political, cultural, and social events on consumer motivation at the local, national, or international
levels within the sport industry
• Illustrate the application of key marketing strategies in successful sport-specific marketing campaigns
• Identify proven marketing strategies that can be successfully applied to specific sport marketing scenarios to attract consumers
• Compare media opportunities for successfully communicating and marketing towards specific consumers within the sport industry
Prompt
Develop a comprehensive Opportunity and Consumer Analysis. Select a sport team, individual, facility, or organization and provide a thorough analysis of the
existing marketing strategies and consumers, and determine an opportunity for greater consumer reach. Outline a brief 1-, 3-, and 5-year plan for the marketing
opportunity.
Specifically, the following critical elements must be addressed:
I. Marketing Foc.
Ssalinas_ThreeMountainsRegionalHospitalCodeofEthics73119.docx
Running head: CODE OF ETHICS 1
CODE OF ETHICS 4
Three Mountains Regional Hospital Code of Ethics
Sharlene Salinas
Professor Bradshaw
HSA4210
July 31, 2019
Three Mountains Regional Hospital Code of Ethics
Progressive developments in science and technology in the 20th century contributed to advances in healthcare and medicine that have helped many lives. Healthcare professionals are confronted with ethical dilemmas and moral questions as the context in which healthcare is provided keeps on changing. Healthcare specialists are required to be dedicated to excellence within their professional practice of promoting community, organizational, family, and individual health. Healthcare code of ethics provides a platform for shared professional values (Wocial & Tarzian, 2015). It is the responsibility of healthcare specialists to reach the best possible standards of conduct and to encourage these ethical practices to those with whom they work together. Healthcare professionals are facing challenges as the context in which healthcare is provided keeps on changing.
The Three Mountains Regional Hospital code of ethics will clarify the roles and responsibilities within the healthcare profession. The code of ethics will also guide the healthcare professionals on addressing common ethical questions. With 15,000 admissions annually, the Three Mountains Regional Hospital requires a code of ethics that will guide the healthcare professionals in the hospital in dealing with such a capacity. Healthcare professionals from the hospital will be defined by their purpose but not their job description (Turner & Epstein, 2015). The proposed code of ethics will inform individual decision-making when faced with ethical situations within a given relationship or role at the Three Mountains Regional Hospital.
Ethics are an essential part of healthcare, and they should provide value in practical situations. The proposed code of ethics will provide a structure and shape to the Three Mountains Regional Hospital’s environment and summarize the healthcare organization’s ethical position. The code of ethics will describe the ethical attitude shared by healthcare workers at Three Mountains Regional Hospital, and it will be valuable and influential on the success of the healthcare organization. The mission of the code of ethics is to guide the hospital is leading the way to a healthier community through the provision of quality care.
Code of Ethics
· Uphold the policies of the Three Mountains Regional Hospital (Merry & Walton, 2017).
· Protect the intellectual, physical, and electronic property of the hospital (Hoppe & Lenk, 2016).
· Promote a healthy, secure, and safe working environment (Merry & Walton, 2017).
· Act responsibly and honestly by avoiding perceived or actual conflicts of interest (Merry & Walton, 2017).
· Protect and respect the privacy and confidentiality of all individuals and informat.
Spring 2020Professor Tim SmithE mail [email protected]Teach.docxsusanschei
Spring 2020
Professor: Tim Smith E mail: [email protected]
Teaching Assistant: Ray Kim E mail [email protected]
Office hours: PLF South 113 TBA
EVOLUTION OF ROCK
MCY 127
Course Description:
This general education course is a study of the birth and evolution of the music form of Rock and Roll. It is a study of both the historical and musical elements of rock with a focus on the performers and the songs in the genre. Some of the objectives for this course include:
Increasing awareness of the wide range of musical styles that “add up” to form rock
Provide insight on the cultural evolution of rock and how it applies to society
Study how technological advances have influenced both the performers and composers in rock
Prerequsites:
None
Required text:
None
Required listening: Spotify playlist MCY127TS
Course Requirements and Grading:
Test 1 20%
Midterm exam 25%
Test 3 20%
Final exam 25%
Essay on live musical performance 10%
Essay assignment will consist of attending a live musical performance at the Frost School of Music (or approved off campus performance). At the conclusion of the performance, you will obtain signatures of two or more participants. You will compose an essay that will summarize the performance (ensemble, repertoire, etc.). You will compare and/or contrast the performance with details we have studied in class. The essay should be two to three pages long, computer printed, double spaced, and stapled. It will be due on Thursday, November 19.
Conduct and rules:
Rock and roll is a joyous art form. I intend for the class to be a fun and learning environment. I hope to engage you as adults, not as adolescents. However, inappropriate language or behavior to one another will not be tolerated, and will result in the student facing disciplinary action and potential removal from the class. You are adults. I am not your baby-sitter. If you fail to attend class regularly, you will find it much more difficult to excel in the course. SHOW UP AND PAY ATTENTION! It will make your life easier in the long run. Plagiarism on your essay will not be acceptable, and will result in the loss of 10% of your final grade. Cheating is rampant. While I will make every effort to curb the options students might have to copy one another on tests, I can’t stop it completely. I will have assistance from the Honor Council on test days, and cheating will result in a zero on that test. None of you can afford this. I truly believe that if you will engage the material, come to the lectures, and actively listen to the required listening material, you will not find a need to cheat.
If you are feeling overwhelmed by any of the material, please make an appointment to meet with me during office hours.
Lectures and listening:
Each class will consist of a lecture and a period of listening to music appropriate to that lecture. The music played in class will be made available to you through Blackboard in addition. You will be responsible for the material presented.
Spring 2020 – Business Continuity & Disaster R.docxsusanschei
Spring 2020 – Business Continuity & Disaster Recovery Planning (ISOL-632-50)
Incident Management
S no
Disaster Type
Plans & Precautions
Initial Action
Stabilization Strategy
1
Thunderstorm
2
Floods
3
Tornadoes
4
Severe weather such as blizzard
5
Hurricanes
6
Explosion such as bomb threats
.
Sports Business Landscape Graphic OrganizerContent.docxsusanschei
This document outlines key aspects of careers in the sports business industry including content providers, distribution channels, goods and service providers, common job titles, typical training and education requirements, standard job roles and responsibilities, average salary outlooks, current job availability in various locations, and overall job outlooks along with potential pros and cons of different positions.
Spring 2020Carlow University Department of Psychology & Co.docxsusanschei
Spring 2020
Carlow University
Department of Psychology & Counseling
Professional Counseling Program
LGBT Lives Cultures & Theories
PRC-742-G1, PY-235-DA, WS-237-DA
3 Credits; No Prerequisites
Course Syllabus- Spring 2020
Wednesday’s 6:00pm-8:30pm
Instructor: Michelle Colarusso, Ph.D., LPC, NCC Office: TBD
Cell phone: 724-396-9769 E-mail: [email protected]
Office hours: By appointment only Location: Antonian Hall 403
Carlow's Mission Statement
The mission of Carlow University, a Catholic liberal arts university, is to involve persons, primarily women, in a process of self-directed, lifelong learning which will free them to think clearly and creatively, to discover and to challenge or affirm cultural and aesthetic values, to respond reverently and sensitively to God and others, and to render competent and compassionate service in personal and professional life.
Course Description
This course will address issues related to counseling gay, lesbian, bisexual and transgender clients. These include issues of sexual identity development, coming out, homophobia and heterosexism, family and relationship issues, multicultural issues, youth, aging, spirituality, HIV/AIDS, and substance abuse as well as ethical and professional issues in working with gay, lesbian, bisexual and transgender clients through affirmative counseling/therapy.
Learning Outcomes and Assessment
What students will learn
How students will learn it
How students will demonstrate learning
Impact dominant culture has on LGBT individuals
Readings, Experiential Activities, Class Discussions
Class Participation, Reflection Journals, Exam
Multifaceted issues facing specific LGBT populations
Readings, Experiential Activities, Class Discussions
Class Participation, Reflection Journals, Exam
Familiarize themselves with theories of identity development
Readings, Experiential Activities, Class Discussions
Class Participation, Reflection Journals, Exam
Affirmative counseling/therapy and their knowledge and skill in providing it.
Readings, Experiential Activities, Class Discussions
Class Participation, Reflection Journals, Exam
Variety of counseling issues that have particular relevance to LGBT clients.
Readings, Experiential Activities, Class Discussions
Class Participation, Reflection Journals, Exam
Access to local and national resources available to assist in work with LGBT clients.
Readings, Experiential Activities, Class Discussions
Class Participation, Reflection Journals, Exam
Course Requirements and Resources
Methods of Involvement & Examination
Methods of Instruction
Classes will consist of didactic and experiential elements, including lectures, large and small group discussions, modeling, structured role-plays and simulations, live or video demonstrations, and student presentations in class and on CelticOnline/Schoolology. Primary methods include lecture/discussion, readings, and a variety of experiential exercises. Students will immurse themselves into the LGBTQ Cul.
SPOTLIGHT ON STRATEGY FOR TURBULENT TIMESSpotlight ARTWORK.docxsusanschei
SPOTLIGHT ON STRATEGY FOR TURBULENT TIMES
Spotlight ARTWORK Tara DonovanUntitled, 2008, polyester film
HBR.ORG
What Is
the Theory
f ̂ Fiof
y
Firm?
Focus less on competitive advantage and more on growth
that creates value, by Todd Zenger
f asked to define strategy, most execu-
tives would probably come up with
something like this: Strategy involves
discovering and targeting attractive
markets and then crafting positions that
deliver sustained competitive advan-
tage in them. Companies achieve these
positions by configuring and arranging
resources and activities to provide either
unique value to customers or common
value at a uniquely low cost. This view of strategy as
position remains central in business school curricula
around the globe: Valuable positions, protected from
imitation and appropriation, provide sustained profit
streams.
Unfortunately, investors don't reward senior
managers for simply occupying and defending po-
sitions. Equity markets are full of companies with
powerful positions and sluggish stock prices. The
retail giant Walmart is a case in point. Few people
would dispute that it remains a remarkable firm. Its
early focus on building a regionally dense network
of stores in small towns delivered a strong positional
advantage. Complementary choices regarding ad-
vertising, pricing, and information technology all
continue to support its low-cost and flexibly mer-
chandised stores.
Despite this strong position and a successful stra-
tegic rollout, Walmart's equity price has seen little
growth for most of the past 12 or 13 years. That's be-
cause the ongoing rollout was anticipated long ago,
and investors seek evidence of newly discovered
value—value of compounding magnitude. Merely
sustaining prior financial returns, even if they are
outstanding, does not significantly increase share
price; tomorrow's positive surprises must be worth
more than yesterday's.
Not surprisingly, I consistently advise MBA stu-
dents that if they're confronted with a choice be-
tween leading a poorly run company and leading a
well-run one, they should choose the former. Imag-
ine assuming the reins of GE from Jack Welch in Sep-
tember 2001 with shareholders' having enjoyed a 40-
fold increase in value over the prior two decades. The
expectations baked into the share price of a company
like that are daunting, to say the least.
To make matters worse, attempts to grow often
undermine a company's current market position.
As Michael Porter, the leading proponent of strat-
egy as positioning, has argued, "Efforts to grow blur
June 2013 Harvard Business Review 73
SPOTLIGHT ON STRATEGY FOR TURBULENT TIMES
uniqueness, create compromises, reduce fit, and
ultimately undermine competitive advantage. In
fact, the growth imperative is hazardous to strategy."
Quite simply, the logic of this perspective not only
provides little guidance about how to sustain value
creation but also discourages growth that might in
einy way move a compeiny away from i.
Sport Ticket sales staff trainingChapter 4Sales .docxsusanschei
Sport Ticket sales staff training
Chapter 4
Sales Staff
Developed not born
Skill set of a seller
Different to skill set of a manager
Sales process
Develop lifelong relationship with purchaser
Best source of increasing business
Upselling
Referrals
Sales Department
Recruit
Train
Develop
Motivate
Retain
Recommendations
Balance in house and outsourced
Communication between sales manager and sales staff
Success celebrations
Gather feedback from sales staff
Recruiting/Hiring
Personality, creativity (intangibles)
Fit with organization
Dress for success (opportunity taken seriously)
Positive attitude
Welcoming personality
Poised/confident (not over confident)
Initiative (carry conversation)
Energy, enthusiasm, commitment
Sales positions
10-20 inside sales staff
Supervisor to staff ratio 1:8
Annual training
New employee training (1 week to 1 month)
Ideal structure
8-16 Part-time
2 ½ months than ready to replace nonperforming FT
6-8 full time season ticket dedicated
3-6 full time group sales dedicated
Self-training
One book per month, mentor, seminars, practice
Sales Culture
Desired outcomes
Effectiveness
Productivity
Stability
Long term growth
Created by the sales manager (leadership)
Orlando Magic three A’s
Action
Visible displays
Find needs, wants, desires of employees
Reward accomplishments
Attitude
Believe in sales staff
Atmosphere
Visible signs of success
gong
Retaining/Motivating
Database management
Lead distribution
Reporting
Evaluation
Satisfy need of employees first
Better able to meet customer needs
Achieve organizational goals
Four types of sales employees
Competitor
Rivalries, win contests
It’s All About me
Recognized as best
Achiever Team Builder
Recognition of achievements, group success
Empathetic Seller
Cultivate relationships, not volume producers
Sales Career
Exploration
Establishment
Maintenance
Disengagement
Employee rate feeling appreciated and informed as top want
Sport Consumer Incentivization
Chapter 3
Incentives
Depend on consumption motives
Items of perceived value that add to offer
Overcome indifference or resistance
Later stage of buying/communication process
Price based incentives
Discounting core product damaging
Contingency based
Consumer action (provide info, prior purchase, etc) prior to price reduction
Attract infrequent customers
8% increase in attendance (top 10, 2004)
“cherry pickers” – only attend with promotion
MLB
14% increase, 2% watering down effect, more is better, weekdays (vs. high attendance – max total entertainment value)
Incentives continued
Rule changes, star players (consumption incentive)
Place based incentives
26 fundamental motives for sport consumption
Primary motives
Achievement
Ordinary runners (sense of accomplishment)
Perfect attendance
Vicarious achievement (enhance self esteem through success of athlete)
Sponsors – increased sales volume, exposure
Craft
Developing or observing physical skill
Winning record – highest predictor of attendance/s.
SPOTLIGHT ARTWORK Do Ho Suh, Floor, 1997–2000, PVC figures, gl.docxsusanschei
SPOTLIGHT ARTWORK Do Ho Suh, Floor, 1997–2000, PVC figures, glass plates, phenolic sheets, polyurethane resin; modules 100 x 100 x 8 cm
Installation view at Lehmann Maupin Gallery, New York
Why We Love
to Hate HR
...and What HR
Can Do About It
by Peter Cappelli
SPOTLIGHT ON RETHINKING HUMAN RESOURCES
Peter Cappelli is a
professor of management
at the Wharton School and
the author of several books,
including Will College
Pay Off? A Guide to the
Most Important Financial
Decision You’ll Ever Make
(PublicAffairs, 2015).
HBR.ORG
July–August 2015 Harvard Business Review 55
These feelings aren’t new. They’ve erupted now
and in the past because we don’t like being told how
to behave—and no other group in organizational life,
not even finance, bosses us around as systematically
as HR does. We get defensive when we’re instructed
to change how we interact with people, especially
those who report to us, because that goes right to the
core of who we are. What’s more, HR makes us per-
form tasks we dislike, such as documenting problems
with employees. And it prevents us from doing what
we want, such as hiring someone we “just know” is
a good fit. Its directives affect every person in the
organization, right up to the top, every single day.
The complaints also have a cyclical quality—
they’re driven largely by the business context. Usu-
ally when companies are struggling with labor issues,
HR is seen as a valued leadership partner. When
things are going more smoothly all around, manag-
ers tend to think, “What’s HR doing for us, anyway?”
This doesn’t mean that HR is above reproach.
Quite the contrary: It has plenty of room to improve,
and this is a moment of enormous opportunity. Little
has been done in the past few decades to examine the
value of widely used practices that are central to how
companies operate. By separating the effective from
the worthless, HR leaders can secure huge payoffs for
their organizations. But it’s important to understand
HR’s tumultuous history with business leaders and
the economy before turning our attention to what the
function should be doing now and in the future.
The “Personnel” Pendulum
How top executives feel about HR pretty reliably re-
flects what’s going on in the U.S. economy. When the
economy is down and the labor market is slack, they
see HR as a nuisance. But sentiments change when
labor tightens up and HR practices become essential
to companies’ immediate success.
Think back to the Great Depression. People would
put up with nearly anything to stay employed. Line
managers complained that personnel departments
were getting in the way of better performance, which
they thought could be achieved with the “drive” sys-
tem: threatening workers and sometimes even hit-
ting them if they failed to measure up.
Similarly, business leaders didn’t put a lot of
stock in HR during the 2001 and 2008 recessions, be-
cause employees—keenly aware of how replaceable
th.
Sponsorship Works 2018 8PROJECT DETAILSSponsorship tit.docxsusanschei
Sponsorship Works 2018 8
PROJECT DETAILS
Sponsorship title:
Audi Cup
Duration of sponsorship:
2009-present
Case study entered by:
Audi AG
Sponsor’s industry sector:
Automotive
Rights-holder:
Audi AG (Ownership Platform)
Agency:
brands and emotions GmbH
– Lead Agency, Audi Cup
Other organisations involved in the
planning, activation or evaluation:
FC Bayern Munich;
Several service providers (including event
agency, TV commercialisation,
TV production, etc.).
Campaign summary
Launched in 2009, the year of Audi’s 100th anniversary,
the Audi Cup is a pre-seasonal worldwide football
tournament. Leading teams including FC Barcelona,
Real Madrid and Manchester United meet in Munich
for the biennial Audi Cup during the summer break in
football.
The event is an owned and mainly refinanced
platform by Audi with a strong international media
presence, achieving around 2.5 billion consumer
contacts across television and online media at each
tournament in around 200 countries. With cutting-edge
technologies as an integral part of its staging and
coverage, the event provides a global opportunity to
highlight Audi’s “Vorsprung durch Technik” values.
Planning
Business needs
The Audi Cup provides an ideal platform to present
a strong, resonating connection between top-level
international football and the brand’s “Vorsprung
durch Technik” positioning. Audi has been involved in
international football for over 14 years and the launch
of the Audi Cup in 2009 established a new benchmark
in proprietary sports marketing, creating a whole new
way for Audi to implement its own rights in a highly
controlled and targeted manner.
Taking a “high-tech” approach to the world of
football broadcasting and marketing, the Audi Cup
meets the clear business need for Audi to demonstrate
Audi and the Audi Cup
A u d i a n d t h e A u d i C u p
Sponsorship Works 2018 9
A u d i a n d t h e A u d i C u p
and underpin its core brand proposition as a highly
innovative, technologically advanced automotive
company.
The development and implementation of tools
including the first ever implementation of digital overlay
of led boards in live broadcasting and the first ever live
holographic press conference in sport, a dedicated
chatbot and Alexa Skill and the Audi Player Index, not
only underline Audi’s status as a “high-tech” brand but
genuinely enhance enjoyment of the tournament for
fans, building a truly relevant connection.
Sponsorship selection
Audi’s long association with football, with its focus on
high-profile, global clubs, saw the brand develop from
a classic sponsor to an owner and organiser of various
leading platforms in its own right – the Audi Cup, Audi
Summer Tour and Audi Football Summit. With these
properties and its year-round association with the
game, Audi set itself the goal of elevating its successful
sponsorships into full ownership; Audi shifted from a
host or a marque associated with the.
SPM 4723 Annotated Bibliography You second major proje.docxsusanschei
SPM 4723
Annotated Bibliography
You second major project for the course will be an annotated bibliography. Instead of writing a
paper, an annotated bibliography requires you to research a particular legal topic or question, of
your choosing, in sports and find academic and law review articles that address that topic. You
will develop a question about a legal topic in sports and find seven law review articles to
summarize. Each article summary should be 300-350 words in length and should both explain
the contents of the article and its relevance to your question or topic. The summaries should be
written in your own words. You are required to select law review articles using LexisNexis. The
format for the annotated bibliography is explained below.
Please put your topic as the title for your paper. Next, each annotation should begin with the
APA citation for the article in bold print (do not include web links), followed by a summary of
the article (300-350 words) explaining how it addresses your question. The complete annotated
bibliography should be double-spaced, 12pt Times New Roman font with one-inch margins. You
will be submitting it through Turnitin via Canvas, do not include your name, course number,
date or UFID on your annotated bibliography (similar to the case briefs). You should start each
annotation on a separate page, and please remember to begin each annotation with the APA
citation for the article as instructed above. This assignment is due on Wednesday, April 22nd.
1.Which of the following is not a key component of the conceptual framework of accounting?
Select one:
a. internal users
b. the objective of financial reporting
c. cost constraint on useful financial reporting
d. elements of the financial statements
2.The balance sheet and income statement for Joe's Fish Hut are presented below:
Joe's Fish Hut
Balance Sheet
As at December 31
2016
2015
ASSETS
Current Assets
Cash
$180,623
$60,300
Accounts receivable
$18,900
$14,200
Inventory
$23,600
$25,300
Total Current Assets
$223,123
$99,800
Property, plant & equipment
$129,000
$184,000
Less: Accumulated depreciation
$-26,900
$-21,600
TOTAL ASSETS
$325,223
$262,200
LIABILITIES AND EQUITY
Liabilities
Current Liabilities
Accounts payable
$28,000
$41,800
Current portion of bank loan
$9,500
$9,500
Total Current Liabilities
$37,500
$51,300
Non-current portion of bank loan
$71,000
$42,000
TOTAL LIABILITIES
$108,500
$93,300
Shareholders' Equity
Common shares
$80,000
$54,400
Retained earnings
$136,723
$114,500
TOTAL SHAREHOLDERS' EQUITY
$216,723
$168,900
TOTAL LIABILITIES AND EQUITY
$325,223
$262,200
Joe's Fish Hut
Income Statement
For the Year Ended December 31, 2016
Sales
$137,000
COGS
$83,200
Gross Profit
$53,800
Operating Expenses
Insurance Expense
$1,600
Rent Expense
$5,380
Salaries Expense
$5,150
Telephone Expense
$840
Interest Expense
$1,340
Depreciation Expense
$5,300
Total Operating Expenses
$19,610
Operating Profit Before .
Speech Environment and Recording Requirements• You must have a.docxsusanschei
Speech Environment and Recording Requirements
• You must have an audience of at least 5 adults 18 years or older for all speeches. The audience must be live and in person, that is, physically present. Virtual attendance is not permitted. Your video recording must show the 5 individuals sitting as ENGAGED audience members. The audience should be visible before, during, and after the speech and you should be facing your audience. The camera should be placed behind your audience.
• You are required to record and post all 3 speeches in order to earn a passing grade in this course.
• The video must be of a high enough quality that the instructor is able to see your full facial expressions and gestures. Your instructor will need to be able to hear your voice very clearly. You risk a failing grade if your instructor is not able to discern facial expressions or subtle changes of vocal intonation on the recording.
• Be sure to record your presentation from head to toe. Your instructor needs to be able to see your posture and other elements.
• Be certain to record your video in landscape (wide), not portrait (tall).
• You may not stop the recording and re-record a section of your speech. What you
submit must be a complete presentation from start to finish with NO EDITING. You could record your speech a few times and then pick the best presentation to send. Just make sure you only submit one copy of your best speech.
• You will upload your speech following the YouTube directions and proper privacy guidelines. Speech capture directions and instructions are in Module 1 of the Blackboard online classroom.
• Be certain to provide a video link to your speech that is available for your instructor and college administrators to view without requiring passwords or special permissions. Submitting a link that does not immediately provide this access results in a failing grade for your speech and could result in a failing grade for the course. You cannot use Google Hangouts or other mediated communication in place of a live audience. Your live audience must be physically present at the location you deliver your speech.
• Any attempt to circumvent live speech audience requirements perceived by your instructor as deceptive, dishonest or otherwise disingenuous results in a zero for your speech with no opportunity to make it up and may result in a failing grade in the course and referral to the appropriate FSCJ administrative official for academic dishonesty.
• The video link (URL) you provide for your speech must remain posted, active and viewable until 14 calendar days following the official scheduled end of the semester, according to the official FSCJ academic calendar. Removing your speech from the URL or link you provide automatically reverts any score you have to a zero and will result in a failing grade for the course.
• Attempts to work around presenting in front of a live audience are considered academic dishonesty.
• Posting your speech on a screen or readin.
Sped4 Interview 2.10.17 Audio.m4aJodee [000008] And we are .docxsusanschei
Sped4 Interview 2.10.17 Audio.m4a
Jodee: [00:00:08] And we are looking at the collaborative process between secondary special ed teachers and transitioning and transition specialists when transitioning students with autism spectrum disorder or other disabilities from secondary to higher. OK so the first question is is describe the condition process as you understand it from the guidelines of the secondary transition plan.
Sped4: [00:00:52] OK. So first thing is a series of assessments that are appropriate for assessing it can include you know obviously interviewing the teacher not not the teacher the student and then sometimes parents are involved in that process. Then there's other batteries of tests. Things like the couter doing AZCIS things other interests inventories and things of that nature to get that. Looking at transcripts students grades grade reports in those things and taking those all that data and that assessment information and looking at that.That's my understanding and interpretation and kind of what I do.
Jodee: [00:01:46] So you know it's the responsibility of the secondary teacher special ed teacher as the case manager to interview the students. And you know one of the big pieces that we look at is the age appropriate goals. You know if you've got a student who is who is autistic academically They're very bright. They can do the work but they have absolutely zero social skills. And they want you maybe studied to be. They want to go into broadcast journalism or something along those lines. So it's like having you determined you know is it like a collaborative effort. You determine and work with the other person you know because sometimes you have to be that person and say yes might not be the best fit for you. How does that kind of playing into things.
Sped4: [00:02:51] I don't know like I don't mind doing that or being the one.
Sped4: [00:02:58] I haven't run into that exact situation but I have other situations where students wanted to go straight to university from high school and just had these visions of grandeur. But their GPA would not allow for that or they had other deficiencies and things of that nature. And so it's just it's sometimes it's like literally printing out the requirement and showing them just saying you know these aren't going to work. It's not a possibility. However it doesn't mean that you can't go on to higher education. And just providing them alternative routes like one if there is enough time if there for example is there a sophomore or a junior. You know we look at like Well is there enough time to get rid of these deficiencies. Can you take some of these courses. Can you do that to get your GPA up to get rid of the deficiencies et cetera. Is that feasible. Is that feasible with money or mom is mom and dad going to pay for that you know. And is there enough time or looking. OK well if that's not an option then community college is not necessarily a bad thing to do it right. When did yo.
Sped Focus Group.m4aJodee [000001] This is a focus group wi.docxsusanschei
Sped Focus Group.m4a
Jodee: [00:00:01] This is a focus group with the secondary special education teachers. So anybody feel free to chime in and we just talked about the secondary transition plan and theoretical principles of Situation and support. So the first question is How does political correctness influence transition process. So think about some of the terminology that's changed. For example we don't refer to kids with cognitive impairment as being mentally retarded. So how does that PC influence the transition process. And anybody can feel free to speak up if they would like.
TS5: [00:00:49] Well I guess I'll start because I'm probably the least politically correct person around. I think you make an example of the fact of you know you know with. What you can and cannot say Well not everybody is up to date on the current lingo and everybody apparently might may be in denial about where their child is at cognitively when using certain terms they may expect more from their or their child than they're actually capable because we're not using terms of people understand or that people use. Obviously I'm not talking about in a hurtful way but you know I mean I have a student now that he's I guess they went out of their way to label him. You know he has a label of autism. But I keep telling these people on my autism is not his problem his cognitive is his problem as long as that IEP keeps talking about autism then that seems to be the direction of where they want to go with the services. And and I keep saying that autism is not the problem. So that's just my 2 cents on.
Jodee: [00:02:12] How has that worked so far just to kind of pair off your response on that TS5 how has it like you're able to see that it's not the Autism that's a problem. How do you stear that to the correct path and have deal with this and what the kid is capable of doing regarding transition.
Sped5: [00:02:34] Well I was fortunate in this area where I think it was an issue of the mom was in denial that it wasn't all the other teachers were like no. This is what this is what he needs. You know because of the IEP I'm trying to get him. You know support all the time and it's just a matter of when they look at the IEP and says why is it that it will be this and this and I'm like I didn't write the IEPP I didn't put down autism. I'll just tell you what I see now what I have and that's what it is. And so it wasn't until at an an IEP meeting that the other teachers who see them every day too are like no this is where he's at. He needs the support he needs this because of x y z. So you know that's just for example.
Jodee: [00:03:25] Okay TS7 I'm going to kind of put you on the spot on for a minute when we talked a couple of days ago about that one student what were some of the things that you might have encountered in working with the parents on regarding transitioning him. And you know just to give a bit with a bit of background history it was a young man diagnosed with.
Specialized Terms 20.0 Definitions and examples of specialized.docxsusanschei
Specialized Terms
20.0
Definitions and examples of specialized terms for adaptive behavior assessments including content and statistical terms are proficient.
Limitations of Standardized Assessments
20.0
Substantial explanation of at least two limitations of standardized assessments is provided.
Consultative Role of Special Education Teacher
20.0
The description of consultative role of the special education teacher in helping parents/ guardians understand the process of assessments and terminology is expertly addressed.
Aesthetic Quality
5.0
Design is pleasing. Skillful handling of color, text and visuals creates a distinctive and effective presentation. Overall, effective and functional audio, text, or visuals are evident.
Mechanics of Writing (includes spelling, punctuation, grammar, and language use)
5.0
Submission is virtually free of mechanical errors.
Organization
5.0
The content is well-organized and logical. There is a sequential progression of ideas that relate to each other. The content is presented as a cohesive unit and provides the audience with a clear sense of the main idea.
Documentation of Sources (citations, footnotes, references, bibliography, etc., as appropriate to assignment and style)
5.0
Sources are documented completely and correctly, as appropriate to assignment and style, and format is free of error.
Total Percentage
100
.
Special notes Media and the media are plural and take plural verb.docxsusanschei
Special notes: Media and the media are plural and take plural verbs. The use of personal pronouns "we" and "you" are unacceptable in academic writing except when otherwise indicated. The use of the first person "I" is not called for in this assignment.
Write a 700- to 1,050-word paper in which you answer the following questions:
· What were the major developments in the evolution of mass media during the last 120 years or so? Discuss at least five forms of major mass media in order of development. Choose from movies, recorded music, radio, television, video games, internet streaming, and social media. Newspapers may be included but only those developments in the last 120 years or so. We are not requesting the history of mass media, mass media developments before 1900, and identification of communications devices that are person to person and not mass media such as the telegraph and telephone.
· What innovations did each provide to consumers (what was new about them)? How did each medium change the lives and behavior of people after its introduction?
· What is meant by the term media convergence, and how has it affected everyday life?
· Conclude with a reflection on why media literacy is important for responsible media consumption today.
Format your essay according to appropriate course-level APA guidelines. Spelling and grammar check your work.
Note: your first paper will be annotated with regard to formatting, spelling, grammar, and usage, for which you will not be penalized, but you are responsible for applying these notes to subsequent assignments.
.
SPECIAL ISSUE ON POLITICAL VIOLENCEResearch on Social Move.docxsusanschei
SPECIAL ISSUE ON POLITICAL VIOLENCE
Research on Social Movements and Political Violence
Donatella della Porta
Published online: 15 July 2008
# Springer Science + Business Media, LLC 2008
Abstract Attention to extreme forms of political violence in the social sciences has been
episodic, and studies of different forms of political violence have followed different
approaches, with “breakdown” theories mostly used for the analysis of right-wing radicalism,
social movement theories sometimes adapted to research on left-wing radical groups, and
area study specialists focusing on ethnic and religious forms. Some of the studies on extreme
forms of political violence that have emerged within the social movement tradition have
nevertheless been able to trace processes of conflict escalation through the detailed exam-
ination of historical cases. This article assesses some of the knowledge acquired in previous
research approaching issues of political violence from the social movement perspective, as
well as the challenges coming from new waves of debate on terrorist and counterterrorist
action and discourses. In doing this, the article reviews contributions coming from research
looking at violence as escalation of action repertoires within protest cycles; political
opportunity and the state in escalation processes; resource mobilization and violent
organizations; narratives of violence; and militant constructions of external reality.
Keywords Political violence . Social movements
Attention to extreme forms of political violence in the social sciences has been episodic, with
some peaks in periods of high visibility of terrorist attacks, but little accumulation of results.
There are several reasons for this. First, some of the research has been considered to be more
oriented towards developing antiterrorist policies than to a social science understanding of the
phenomenon. In fact, “many who have written about terrorism have been directly or indirectly
involved in the business of counterterrorism, and their vision has been narrowed and distorted
by the search for effective responses to terrorism…. [S]ocial movement scholars, with very few
exceptions, have said little about terrorism” (Goodwin 2004, p. 259). Second, studies of
different forms of political violence have followed different approaches, with “breakdown”
theories mostly used for the analysis of right-wing radicalism, social movement theories
sometimes adapted to research on left-wing radical groups, and area study specialists focusing
on ethnic and religious forms. Third, and most fundamentally, there has been a tendency to reify
Qual Sociol (2008) 31:221–230
DOI 10.1007/s11133-008-9109-x
D. della Porta (*)
Department of Political and Social Sciences, European University Institute,
Badia Fiesolana, Via dei Roccettini 9, 50016 San Domenico di Fiesole Firenze, Italy
e-mail: [email protected]
definitions of terrorism on the basis of political actors’ decisions to use violence (Tilly 200.
SPECIAL ISSUE CRITICAL REALISM IN IS RESEARCHCRITICAL RE.docxsusanschei
This document provides an introduction to critical realism as a philosophy and framework for information systems research. It discusses the key concepts of critical realism such as the ontological view that an objective reality exists independently of our knowledge, and the stratified view of reality consisting of the real, actual, and empirical domains. Critical realism supports methodological pluralism using a variety of quantitative and qualitative methods to study different types of objects. The document also discusses how critical realism has been applied in social science research, focusing on the work of Margaret Archer and Tony Lawson in developing critical realist approaches within their fields.
A workshop hosted by the South African Journal of Science aimed at postgraduate students and early career researchers with little or no experience in writing and publishing journal articles.
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
বিসিএস ও ব্যাংক এর লিখিত পরীক্ষা ...+এছাড়া মাধ্যমিক ও উচ্চমাধ্যমিকের স্টুডেন্টদের জন্য অনেক কাজে আসবে ...
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPRAHUL
This Dissertation explores the particular circumstances of Mirzapur, a region located in the
core of India. Mirzapur, with its varied terrains and abundant biodiversity, offers an optimal
environment for investigating the changes in vegetation cover dynamics. Our study utilizes
advanced technologies such as GIS (Geographic Information Systems) and Remote sensing to
analyze the transformations that have taken place over the course of a decade.
The complex relationship between human activities and the environment has been the focus
of extensive research and worry. As the global community grapples with swift urbanization,
population expansion, and economic progress, the effects on natural ecosystems are becoming
more evident. A crucial element of this impact is the alteration of vegetation cover, which plays a
significant role in maintaining the ecological equilibrium of our planet.Land serves as the foundation for all human activities and provides the necessary materials for
these activities. As the most crucial natural resource, its utilization by humans results in different
'Land uses,' which are determined by both human activities and the physical characteristics of the
land.
The utilization of land is impacted by human needs and environmental factors. In countries
like India, rapid population growth and the emphasis on extensive resource exploitation can lead
to significant land degradation, adversely affecting the region's land cover.
Therefore, human intervention has significantly influenced land use patterns over many
centuries, evolving its structure over time and space. In the present era, these changes have
accelerated due to factors such as agriculture and urbanization. Information regarding land use and
cover is essential for various planning and management tasks related to the Earth's surface,
providing crucial environmental data for scientific, resource management, policy purposes, and
diverse human activities.
Accurate understanding of land use and cover is imperative for the development planning
of any area. Consequently, a wide range of professionals, including earth system scientists, land
and water managers, and urban planners, are interested in obtaining data on land use and cover
changes, conversion trends, and other related patterns. The spatial dimensions of land use and
cover support policymakers and scientists in making well-informed decisions, as alterations in
these patterns indicate shifts in economic and social conditions. Monitoring such changes with the
help of Advanced technologies like Remote Sensing and Geographic Information Systems is
crucial for coordinated efforts across different administrative levels. Advanced technologies like
Remote Sensing and Geographic Information Systems
9
Changes in vegetation cover refer to variations in the distribution, composition, and overall
structure of plant communities across different temporal and spatial scales. These changes can
occur natural.
How to Manage Your Lost Opportunities in Odoo 17 CRMCeline George
Odoo 17 CRM allows us to track why we lose sales opportunities with "Lost Reasons." This helps analyze our sales process and identify areas for improvement. Here's how to configure lost reasons in Odoo 17 CRM
How to Setup Warehouse & Location in Odoo 17 InventoryCeline George
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Main Java[All of the Base Concepts}.docxadhitya5119
This is part 1 of my Java Learning Journey. This Contains Custom methods, classes, constructors, packages, multithreading , try- catch block, finally block and more.
This presentation includes basic of PCOS their pathology and treatment and also Ayurveda correlation of PCOS and Ayurvedic line of treatment mentioned in classics.
Natural birth techniques - Mrs.Akanksha Trivedi Rama University
Running head ESFJ PERSONALITY AND LEADERSHIP .docx
1. Running head: ESFJ PERSONALITY AND LEADERSHIP
1
ESFJ PERSONALITY AND LEADERSHIP
6
ESFJ Personality and Leadership
Tanyanika McMillian
South University
ESFJ Personality Comment by Owner: Center level one
headings
People with the ESFJ (extravert sensing feeling judging)
personality are dependable, decisive, talkative, outgoing,
conscientious, and enjoy interacting and socializing with others.
They are also committed to their responsibilities, organized,
practical, have a clear boundary between what they consider
right or wrong, and place great emphasis on loyalty and
authority. In several circumstances, expect others to have
similar values and may become critical to those who do share
similar principles. Being aware of the personality type of the
2. manager is essential for effective management (Sethuraman &
Suresh, 2014). Understanding that I am an ESFJ will help me
enhance my strengths and improve on the weaknesses. This
paper discusses how ESFJ personality type may either enhance
or hinder effective leadership in health care and the four aspects
of the personality.
How ESFJ may Enhance Effective Leadership
ESFJs takes their responsibilities seriously, determines what
needs to be done, ensures that it is done, and has a strong focus
on the details. These characteristics will help me to be
committed in my responsibilities as a leader in healthcare
because being serious in my work will help me in leading others
in performing their responsibilities. Understanding details of
all aspects of the job and operations of the institution, will
enhance my leadership skills.
ESFJs have strong respect for power structures and prefer
working in conditions where everyone is aware of their roles.
This trait will help me to establish a clear power structure and
chain of command in the institution and clearly outline all the
expectations to avoid conflicts of interest or overlapping of
duties among my subordinates.
ESFJs loves people, are supportive and enjoys bring out the best
in others. This characteristic will help me in having interest in
the work of my subordinates, support them in their roles, and
help in making them improve their skills. Doing this will
improve their motivation effecting the entire working
atmosphere.
How the Personality may Hinder Effective Leadership
ESFJs expect other people to have values similar to theirs. This
characteristic creates collision with others because some people
end up being very critical to those who do show similar values.
This characteristic may hinder effective leadership because I
may criticize people who do have the levels of speed,
competence and skills I expect of them even when they are
doing their best. Being too critical may have a negative effect
on the motivation of the subordinates effecting the operations of
3. the institution.
According to literature, people with ESFJ personality do not
like others criticizing them and become very critical when a
person criticizes their habits, beliefs or way of doing things. In
every organization, there is sharing of ideas and the
subordinates may sometimes give their opinion to their leaders.
This characteristic could cause someone to view the opinions of
others as being critical causing them to be defensive instead of
listening to them. Being defensive may affect a leaders
relationship with the subordinates affecting the working
atmosphere and making the leader less effective.
According to literature, individuals with the ESFJ personality
do not like change or doing something new. The health care
industry is very dynamic and one cannot ignore the several
innovations taking place. This characteristic could hinder
effective leadership because the leader may not be willing to
accept the necessary changes which could lower the motivation
of subordinates or make it hard for them to undertake their
duties. During a change process, the leader should guide the
organization in effecting the change. The dislike for change
may prevent leader from undertaking this role during transition
periods.
The Aspects of the Personality
Extraversion
Extraverts have psychological characteristic of their brain that
makes them work best in actions and like engaging their brain
while learning (Tyagi, 2008). According to this trait, I work
well when putting a lot of energy in something and I show high
levels of energy in everything I do. I also like talking,
interacting with others, and work well when with others.
Sensing
Sensing means that I highly focus on my senses to acquire
information mostly through visual orientation and listening. I
also enjoy having the hands-on experience, and only engage in
issues, decisions or discussions that have concrete and real facts
and consider data as very essential in decision-making.
4. Feelings
I love making decisions depending on my personal thoughts
rather than being objective. I like to consider the feelings and
the effect of my decisions on them before arriving at the
decision. I am a very compassionate nurse and I am my patients
biggest advocate. Comment by Owner: Possessive form here
Judging
I like planning my activities and duties before executing them,
and working on one thing at any particular time without mixing
them. I struggle to adapt to changes, and in most cases prefer to
maintain the status quo. In situations where it is not possible to
maintain the status, I may take a long time to adjust to the new
environment.
References
Sethuraman, K., & Suresh, J. (2014). Effective Leadership
Styles. International , 165-172.
Porter-O'Grady, T. (2016). Leadership in Nursing Practice, 2nd
Edition. [VitalSource Bookshelf
Retrieved from
https://digitalbookshelf.southuniversity.edu/#/books/978128409
1557/
5. Tyagi, A. (2008). Personality Profiles Identification Using
MBTI Test for Management Students: An Empirical Study.
Journal of the Indian Academy of Applied Psychology, 151-162.
Assignment 2 Grading Criteria
Maximum Points
Integrated how your specific personality type can enhance or
hinder effective leadership in the health care environment.
40
Explained all four aspects of your personality gleaned from the
assessment.
20
Included at least 2 journal article references.
20
Used correct spelling, grammar, and professional vocabulary.
Cited all sources using APA format.
15
Total:
95
You described your personality type and explained all aspects
of your personality. You included 2 journal articles. See
comments to help.
RUNNING HEAD: TIME MANAGEMENT-NURSING
TIME MANAGEMENT-NURSING
7
Time Management-Nursing
6. Tanyanika McMillian
South University
Leadership is the essence in all organizations including the
health care facilities. Therefore, organizations should have
leaders with the necessary traits to handle their issues. This
paper focuses on the time management skills and
transformational leadership theory. It also compares
management and leadership and suggests the application of
leadership, time management, and management concepts in
nursing organizations. Comment by Owner: Add page
numbers to all assignments
Time Management Skills
Time management skills are critical not only for leaders but
also for the employees. Time management describes the ability
to plan time in such a way that one can accomplish all the
necessary activities (Rigolosi, (2013). However, people must
adopt various techniques for them to have the basic time
management proficiency. Time management requires people to
schedule their tasks by making a list. Scheduling may involve
recording all the personal and work related activities in a
notebook and allocating time for each. Prioritizing the
important issues also helps in efficient management of time
along with taking breaks reduces burnout and enables an
individual to have the energy to work.
It is also crucial to avoid multitasking to succeed in time
management. Although the nursing staff performs various duties
in a day, they should focus on one task at a time to enhance
7. productivity (Rigolosi, (2013). Another technique of becoming
proficient in time management is to avoid procrastination.
Postponing activities wastes a lot of time, so it is advisable to
avoid it. The other way that people should follow to manage
their time is to set deadlines. Deadlines act as a source of
motivation, and a person is stimulated to accomplish all the
tasks within the set time. Setting deadlines is something that I
do to help me stay on task. I consider myself to have efficient
and effective time management, being able to prioritize my
patients’ needs effectively. Although I scored a 20 on my time
management assessment, I am successful at work with my tasks
and feel that I should have scored higher. A lot of the tips from
the time management assessment I found helpful and I plan to
incorporate them into my work day.
Leadership Theory
Various theories describe the characteristics that leaders
possess. After an evaluation, I realized that my traits fall under
the transformational leadership theory. I am passionate about
motivating other people to explore their potential. According to
DeNisco and Barker (2016), transformational leaders motivate
others by setting high expectations and encouraging other
people. In the process, the transformational identifies new
talents and nurtures them. Another characteristic of a
transformational leader that I possess is that I tend to establish
clear goals. Distinct objectives are important to employees
because they make it easy to perform tasks and improve
productivity. Furthermore, transformational leadership involves
supporting others through individualized attention. The act of
recognizing the needs of the followers and supporting them
makes them feel respected. It is important to acknowledge the
contributions of the followers in the organization. The support
that such a leader gives the followers also creates an honest
relationship.
Leadership versus Management
Leadership and management have numerous similarities and
differences. Both management and leadership require knowledge
8. of the organization. However, while leadership focuses on the
people, management concentrates on the tasks and structures in
the organization (Daft & Marcic, 2009). According to Webster
the definition of managers and leaders; managers have
subordinates and leaders have followers. I feel to be an
effective manager you have to demonstrate good leadership
skills, and having the ability to motivate and empower team
members. Leadership is about leading the people but
management entails managing the work that people perform.
Furthermore, leadership expects achievements while
management values the results. Leadership challenges the status
quo of the organization by creating innovative ways of solving
problems. On the other hand, management accepts the current
situation by following the strategies and policies enacted in the
company for the employees to follow.
Another difference between leadership and management is that
while leadership involves risk-taking, management tends to
avoid risk. Additionally, leaders facilitate the decision-making
process, but managers get involved in making decisions (Daft &
Marcic, 2009). Leaders gain their power through charisma and
influence, but the managers’ power come from the position and
formal authority. Therefore, leadership is about having
followers while managers have subordinates. Managers and
leaders also make use of different styles while dealing with
people. For example, leaders use consultative, transformational,
and participative methods. On the other hand, managers adopt
autocratic, democratic, authoritative, and transactional
approaches.
Applying the week's Concepts to the Work Environment
Nurses and other healthcare professionals who aspire to hold
management positions may use many of the leadership theories
that was discussed in class this week. For instance, the
transformational leadership model is advantageous in
motivating the employees. Therefore, leaders who require
motivating the staff would utilize the transformational
leadership theory. Time management skills are vital in enabling
9. both the managers and the personnel achieve their goals
(Rigolosi, (2013). As a result, a nurse can adopt the time
management skills such as scheduling, setting deadlines,
prioritizing, taking breaks, and avoiding procrastination. These
will ensure that nurses provide quality care and still have to
relax and take care of personal issues. The professional
organization that I am a member of, the National Black Nurses
Association, Inc., has several leadership workshops for nurses
to enhance their leadership skills in the workplace and the
community.
People with administrative positions in the organizations should
learn that leadership and management are essential. Leadership
will assist the administrators in motivating the employees while
management conforms to the policies and procedures in the
company (Daft & Marcic, 2009). This allows the employees to
demonstrate leadership qualities and improve their performance.
To conclude, time management techniques that are crucial to
people in organizations include scheduling, setting deadlines,
prioritizing, taking breaks, and avoiding procrastination. The
adoption of time management skills promotes productivity while
reducing the stress that the staff experiences. Furthermore,
transformational leadership theory support productivity since
such leaders influence, motivate, encourage, and set goals for
the people. Finally, although leadership and management differ,
using them together leads to the best outcomes. Without a
doubt, competent administrators comprehend the importance of
both leadership and management.
References Comment by Owner: Start on new page
Daft, R. L., & Marcic, D. (2009). Understanding management.
Mason, OH: South-Western Cengage Learning.
DeNisco, S. M., & Barker, A. M. (2016). Advanced practice
nursing: Essential knowledge for the profession. Burlington,
MA : Jones & Bartlett Learning.
10. Porter-O'Grady, T. (2016). Leadership in Nursing Practice, 2nd
Edition. [VitalSource Bookshelf Online]. Retrieved from
https://digitalbookshelf.southuniversity.edu/#/books/978128409
1557/
Rigolosi, E. L. M. (2013). Management and leadership in
nursing and health care: An experiential approach. New York:
Springer.
Assignment 3 Grading Criteria
Maximum Points
Incorporated time management self-assessment information and
the concepts learned this week.
20
Included identification of one leadership theory, which you feel
best describes your leadership style.
20
Included a comparison between leadership and management.
20
Included a suggestion on how to apply this week's concepts to
the work environment.
20
Used correct spelling, grammar, and professional vocabulary.
Cited all sources using APA format.
15
Total:
95
You incorporated your self-assessment information and
identified a leadership theory with good comparisons between
leadership and management. See comments to help.
Running head: EI QUIZ 1
EI QUIZ 6
11. EI Quiz
Tanyanika McMillian
South University
EI Quiz
Effective leadership entails the possession of a variety of traits
that range from technical, emotional, to intellectual capability.
As a result, all leaders should ensure that they strive to have the
necessary skills to manage organizations and people efficiently.
The leaders also need to evaluate themselves and identify the
skills they possess. One of the ways to do this is take
assessments tests. For instance, an EI assessment identifies the
level of emotional intelligence that a person possesses. This
paper discusses the issues in EI assessment and their effects on
leadership in the healthcare setting.
EI Level and Effective Leadership in Health Care
According to Birks and Watt (2007), emotional intelligence
explains the capability that individuals have to identify and
control their emotions and those of others. The trait is of the
essence in leadership especially in health care settings.
Emotional intelligence enhances health care leadership by
12. improving productivity among the medical staff. A leader with
emotional intelligence can understand the emotions of the staff.
As such, the leader will have a positive influence on the
employees who will in turn possess emotional intelligence. If
the workforce in a health care facility has emotional
intelligence, the productivity will increase. The staff will
recognize the patients’ emotions thus reducing anger and
frustration. Work stress is one of the challenges in the nursing
field, so its reduction will enhance performance.
Emotional intelligence enables leaders to support a
positive organizational culture that promotes patient-centered
care. Most patients complain that the medical staff have poor
communication skills despite having clinical competence.
Therefore, if a leader teaches the medical employees the
importance of emotional intelligence, they will become more
effective in communicating with the patients. Emotional
intelligence is vital in providing patient-centered care, as the
practitioners understand their emotions and of the patients. For
instance, a nurse with emotional intelligence will comprehend
the emotional reasons that make patients accept or reject some
medications or treatments. Additionally, the medical staff will
adopt a culture that will enable them to improve their accuracy
in assessing the patients’ medical history. Birks and Watt
(2007) pointed out that emotional intelligence enhances the
practitioner-patient relationship. Therefore, the patients are
satisfied because they receive patient-centered care.
The emotional level is also an excellent way that leaders
can use to have an effective recruitment and selection of staff.
During the recruitment process, the leader should ensure that
potential candidates do not only possess clinical skills but also
emotional intelligence. Apart from diagnosing diseases,
healthcare practitioners should also have healthy relationships
with the patients (Birks & Watt, 2007). For that reason,
healthcare organizations should strive to recruit practitioners
who can control their emotions and recognize the emotional
level of the patients. The hired medical practitioners will have
13. all the skills that match the organizational goals.
The Themes from the EI Assessment
The EI assessment has various subjects that make it crucial for
all people including leaders. The first theme in emotional
intelligence is self-awareness that enables people to have self-
awareness, self-confidence, and self-assessment ( Batool, 2013).
People who have self-awareness can identify the nature of their
emotions and effects on relationships and productivity. For
example, an employee with self-awareness is able to develop
good relationships with the colleagues. Furthermore, self-
awareness is an important theme in recognizing one’s
weaknesses, strengths and possessing self-confidence.
Another theme in the assessment of emotional intelligence
is self-management. According to Batool( 2013), one of the
components of self-management in emotional intelligence is
self-control that enables people to manage disruptive emotions.
Take the case of a physician who controls his anger even when
the patients are not cooperative. Transparency is also a part of
self-management that is vital in retaining integrity and honesty.
Besides, self-management leads to adaptability to obstacles as
well as challenging circumstances. Another result of self-
management is the capability to take initiative and take
advantage of any opportunity that emerges. Individuals can also
achieve a lot if they have self-management skills.
Relationship management is the other theme of emotional
intelligence assessment. Relationship management might entail
visionary leadership where people in management can inspire
others. For example, an emotionally intelligent leader reads the
employees’ emotions and acts in a way that inspires them.
Additionally, relationship management encourages collaboration
among people and emphasizes the significance of teamwork. It
is also common for leaders with excellent relationship
management to initiate changes and assist people in embracing
such new ideas. In addition, with relationship management
proficiency, it is easy to influence as a leader can send clear
messages to others ( Batool, 2013). Finally, relationship
14. management is necessary in managing conflicts since leaders
can identify emotions and solve disagreements.
The last subject in the emotional intelligence assessment is
social awareness that comprises of three skills. Service
orientation is a competency that assists every person in an
organization to meet the needs of the clients. Another element
of social awareness is empathy; it is the capability to
comprehend the feelings and concerns of other people. For
instance, a leader with empathy will understand the concerns
that the employees and the clients and respond to them
effectively ( Batool, 2013). Organizational awareness is a part
of social awareness that is relevant in managing organizational
politics and networks.
I scored a 16/20 on my EI quiz, which measures that I am
able to read individuals emotions pretty well. Even if I feel that
I have misread someone’s intentions, I have no problem
communicating with that person to clarify any issues.
In brief, a leader should not only have technical and intellectual
skills but also emotional intelligence to succeed. Emotional
intelligence improves productivity, patient-centered care
culture, and hiring competent medical practitioners. Lastly,
social awareness, self-management, relationship management,
and social awareness are the elements of emotional intelligence.
References
Batool, B. (2013). Emotional Intelligence and Effective
Leadership. Journal of Business Studies Quarterly, 4(3), 84-94.
15. Comment by Owner: Capitalize first word in title and
subtitle only
Birks, Y. F., & Watt, I. S. (2007). Emotional intelligence and
patient-centered care. Journal of the Royal Society of
Medicine, 100(8), 368–374.
Assignment 2 Grading Criteria
Maximum Points
Described how your EI level can either enhance or hinder
effective leadership in the health care environment.
40
Discussed the results and core themes of the EI Quiz.
30
Included at least two journal references.
10
Used correct spelling, grammar, and professional vocabulary.
Cited all sources using APA format.
20
Total:
100
You have some good information on how your EI can affect
leadership and the results were discussed of the EI Quiz. See
comments to help.
Running head: CONFLICT HANDLING STYLE 1
CONFLICT HANDLING STYLE 3
Conflict Handling Style
16. Tanyanika McMillian
South University
Conflict Handling Style
Conflicts are inevitable phenomena in organizations so leaders
should learn how to handle conflicts. The management of
conflicts determines the productivity of the employees.
Therefore, effective leaders are ones who can solve the conflicts
that exist among teams in a company. This essay discusses the
change and conflict theories as well as characteristics that make
a leader a change agent. It also analyzes the effects of handling
conflicts on healthcare leadership.
Change Theories
Although change is a necessary process in any
organization, it is a complicated procedure. The first change
theory is Lewin’s change theory that comprises of three stages.
Unfreezing is the initial phase, and it entails preparing the
organization for change by introducing the necessary
conditions. The theory then moves to the transition stage that
requires the company to think and behave according to the
expected changes. Refreezing involves making change a
standard process in the organization.
The Kotter’s eight steps of change comprise of increasing
urgency, creating the guiding team, determining the vision and
communication of the buy-in. The model also involves
empowering action, establishing short-term achievements, not
letting up and making the change permanent. The change theory
by Kotter is advantageous because it fits the organizational
culture and it is effective if followed correctly.
17. The last theory of change is the McKinsey 7-S Model, and it
incorporates the agent if change factors. Organizational change
should include the following elements: skills, shared values,
strategy, staff, structure, style, and systems. The McKinsey 7-S
model enables a company to consider not only the rational but
also the emotional elements that affect change. It also improves
the understanding of the cooperation during the change process.
Conflict Theories
Conflict theories are mainly divided into four types. The
unitary perspective states there is harmony in organizations, so
it is necessary to avoid conflicts. Furthermore, conflicts have
negative consequences. The unitary theory believes that
conflicts occur when teams mistrust each other and lack
effective communication and openness (Lambley, 2009).
According to our text, organizational conflict theory is
described as a strategic activity that moves an organization to
greater productivity and creativity (Porter-O'Grady, 2016). This
can increase cooperation and communication in the workplace.
Without some degree of conflicts, organizations lack change,
creativity, and quality decisions. For instance, whenever a
cooperation experiences conflicts, the manager might decide to
introduce change to solve the issue. However, high levels of
conflicts are harmful to the organizations.
The social conflict theory contends conflicts is a fundamental
element of human social life. Conflict is inevitable because of
exploitative social relations. Such relations include career
advancement, professional values, and inadequate resources
(Lambley, 2009). Take the case of employees who fail to get
promotions at work, yet they qualify. The pluralist theory
considers conflict as a legitimate matter because it occurs when
different groups in the organization have legitimate interests.
Conflict is not harmful on its own, and it can lead to
organizational efficiency and responsiveness if it is managed.
Leader as a Change Agent
18. Companies are continually embracing change to have a
competitive advantage over other businesses. Leaders act as the
agents of change because they facilitate the process and ensure
everyone is accepting change. During the change, the leader is
the advocate as he or she supports it and encourages the others
to join the process (Schabracq, 2009). As an advocate of
change, the leader remains persistent so that the whole
organization can move in the same direction. Secondly, the
leader provides a clear vision for the organization whenever it
is going through change. As a result, the other people in the
firm will focus their efforts towards a common goal minimizing
resistance to change.
Leaders play the role of the detective in investigating the
issues that hinder change. For example, the manager may ask
the employees who are resisting change to give their reasons.
The leader would then handle such problems to make it easy to
implement the change. The leader also acts as a facilitator
becoming creative to assist the people in finding it easy to
engage in change (Schabracq, 2009). For example, the leader
could provide the necessary tools and systems to facilitate
change. Leaders also mediate when two groups have opposing
views on change.
Handle Conflicts Can Enhance or Hinder Effective Leadership
in Health Care
The management of conflicts is an important aspect for
leaders in health care facilities. However, the way a manager
solves conflicts determine if they become effective leaders or
not. Health care managers who use diplomacy to manage
conflicts improve their leadership expertise (Roussel, 2013).
Diplomacy requires the manager to ensure that the parties
involved in the conflict understand its impact to the
organization. Assume a patient was rude to the physician and
the physician shouted back at the patient. The manager will
ensure that the doctor understands the negative effects of his
anger on the quality of care. As such, the physician will
apologize to the patient, and the manager will become a better
19. leader. Using emotional intelligence also improves the
leadership expertise of the health administrator.
However, if a manager lacks emotional intelligence,
diplomacy, and interpersonal skills when control of conflicts, he
or she will hinder competent leadership (Roussel, 2013). Instead
of creating a favorable environment, the manager would make
communication and relationships among the physicians,
patients, and nurses worsen.
Conclusively, conflicts result in low productivity, and in
health care, they can lower patient care while increasing
litigation. The theories of conflict are radical, pluralist,
interactionist, and unitary while those of change include
Lewin’s model, McKinsey 7-S Model, and Kotter’s 8 step
model. It is vital for health care leaders to handle conflicts
effectively.
References
Cameron, E., & Green, M. (2012). Making sense of change
management: A complete guide to the models, tools and
techniques of organizational change. London: Kogan Page.
Lambley, S. (2009). Proactive Management in Social Work
Practice. SAGE. Comment by Owner: Capitalize first word
in title and subtitle only
Porter-O'Grady, T. (2016). Leadership in Nursing Practice, 2nd
Edition. [VitalSource Bookshelf Online]. Retrieved from
https://digitalbookshelf.southuniversity.edu/#/books/978128409
1557/
Roussel, L. (2013). Management and leadership for nurse
administrators. Burlington, MA: Jones & Bartlett Learning.
20. Schabracq, M. (2009). Changing Organizational Culture: The
Change Agent's Guidebook. John Wiley and Sons.
Assignment 2 Grading Criteria
Maximum Points
Included a description of change theories, conflict theories, and
leader as a change agent.
60
Integrated how your ability to handle conflict can either
enhance or hinder effective leadership in the health care
environment.
20
Used correct spelling, grammar, and professional vocabulary.
Cited all sources using APA format.
18
Total:
98
You did a good job on your description of theories and
integrated how your ability to handle conflict affects leadership.
See comments to help.