Rosa Trejo has over 10 years of experience in retail, marketing, and administrative roles. She holds a BS in Business Management and Finance as well as an AS in Business Administration. Currently, she works as a Media Administrator at Zenith Optimedia where she maintains reports, resolves billing issues, and assists with media schedules. Previously, she gained digital marketing skills through an apprenticeship at COOP and held various roles at Whole Foods Market and grocery stores, demonstrating strong customer service and cash handling abilities. She is fluent in Spanish and English and proficient with various software programs.

1. Rosa Trejo
rosatrejo27@gmail.com 347-744-4343 linkedin.com/in/rosatrejo
Education
Brooklyn College, CUNY, Brooklyn, NY Jan 2013- May 2015
BS, Business Management and Finance, MAY 28th 2015
Minor, Small Business Management & Urban Entrepreneurships (May 2015)
Queensborough Community College CUNY, Bayside NY Aug 2010-Jan 2013
AS, Business Administration March 30th 2013
Experience
Zenith Optimedia, NY, New York JAN 2016 – PRESENT
Media Administrator
 Maintains and produce stewardship reports on a periodic basis.
 Requests relevant information from vendors, stations, clients and internal departments
and sustain email, Core, Word, Excel, PowerPoint for documentation and archiving
purposes.
 Collaborates with clients and media team members to resolve media billing issues to
ensure accurate payouts.
 Assist buying group in the input and maintenance of media schedules into the
housekeeping database.
COOP (cooperate.nyc) • New York, NY SEPT 2015- DEC 2015
Digital Marketing Apprentice
 Developing digital marketing skills—including SEO, Google Ad Words, and
Facebook Ads, plus Excel, PowerPoint, and Google Analytics—through 200+
hours of hands-on workshops
 Creating a digital strategy and multi-channel campaigns for a tech startup
based in NYC
Whole Foods Market, NY, New York SEPT 2012- DEC 2015
Grocery Team Member
 Keeping the floor display organized; exceeding sales goals by a 300 % increase
 Answering 30-40 daily customer phone calls.
 Stocking shelves at least twice a day; perform quarterly inventory on
merchandise value of $100,000
Whole Foods Market, NY, New York
Demo delegate assistant NOV 2013- DEC 2015
 Display new and actual items to customers; won $200 bonus for best demo
delegate.
 Prepare samples for 80-100 customers every Thursday and Saturday.
 Meeting demo goal of sale 20+ items to customers; answering 50+ phone calls at
the holiday table.
 Handling about $1500 in credit card and cash transactions in placing holiday
orders.
C –Town Supermarket, Brooklyn, NY APRIL 2008-2010
Cashier
 Personally assisted 40-60 customers during each 8- hour shift
 Processed more than $ 10,000 in daily cash and credit card transactions
 Trained 3 new employees in the use of cash register, customer relations and cash
management

2. Alexandra Beauty Salon, Brooklyn, NY 2007-2008
Receptionist
 Answered 10-20 daily phones calls; made 50 weekly appointments for clients.
 Handled $ 300 daily cash transactions.
 Translated English to Spanish conversations.
Skills
 Languages: Spanish (native/fluent), English (fluent)
 Digital: Google Ad Words, Facebook Ads, Photoshop (advanced), HTML
(intermediate)
 AdWords certified – AdWords’ Fundamental & Shopping Advertising
 Facebook Blueprint eLearning