Robert Randall is Head of IT & Business Insight at DHL Specialist Services where he supports innovation and transformation through technology-led innovation and analytics. His focus areas include delivering business and technology transformations in complex environments, leading IT, business data, and operational teams in solution design and customer solutions, and having a proven track record of profitable business and exposure to technologies, businesses, and solutions. He has ownership and introduced a Board management information technology solution that revolutionized the business intelligence approach for the UK and Ireland business.