Roy Dekel | Effective Communication
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The document discusses effective communication skills for business. It covers the importance of conversing with others to build rapport, the role of negotiation in determining business success, using clear debates to gain support for plans, displaying confident body language, and actively listening to understand other perspectives. The key is honing communication skills and focusing on inspiring people in all interactions.
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http://www.saylor.org/site/textbooks/Business%20Communication%20for%20Success.pdf
http://creativecommons.org/licenses/by-nc-sa/3.0/
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Chapter 1
Effective Business Communication
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Chapter 1
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This document provides information on various communication skills. It discusses the importance of communication and lists some key communication skills like speaking, writing, listening, and reading effectively. It also covers topics like negotiation, difficult communication situations, understanding others, presentations, communicating in person and in writing, feedback, meetings, and cross-cultural communication. Effective communication skills are critical for professional success. The document emphasizes keeping writing concise, tailored to the audience, and free of negative criticism in areas like CVs, reference letters, and cross-cultural exchanges.
Communication Techniques
In this presentation, we will explore the different techniques that will help you become a great communicator and improve your relationships both in professional and personal spheres.
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Roy Dekel | Effective Communication
- 1. Effective Communication Roy Dekel | Your communication skills in business
- 2. Conversing The most basic form of communication is also the most important. Having genuine conversations with your employers, peers, or perspective clients, helps you create a favorable rapport with them. Focus on emitting a friendly, open demeanor so that others will feel more comfortable speaking with you.
- 3. Negotiating Most business requires you to negotiate at one point or another, so its important you feel confident. Ensure you’re equip with the right facts, you use the right words, and you have a goal in mind. Negotiating often determines your success in terms of lease agreements, business opportunities, or salary conversations.
- 4. Debating In order to accomplish business, one might have to undergo a debate. It’s important to present the opponent with a clear and concise proposal of your case. Shed light on the reasons behind your plans in order to gain over your situation. When dealing with other agents, potential business partners or employees, a well thought out debate will always benefit you in the long run.
- 5. Body Language A person’s body language can say a lot about their character. You always want to be perceived as being confident, not intimated or shy. Ensure you’re standing up straight at all times with your shoulders back and head up. Often times people have a difficult time with direct eye contact but that is the indicator of confidence. Direct your full attention to the person in front of you, and never fidget.
- 6. Listening Is probably the most important attribute a leader should have as far as communication skills. Intently listening to someone can ultimately help you negotiate and debate more effectively. Listening allows you to see someone else's perspective on situations and shows people your compassion and investment in them.
- 7. Take the time to hone in on your communication skills and develop a keen awareness of your situations. Learn to communicate in a way that inflicts emotion in your audience and above all, focus on leaving any and all interactions inspiring people. To read more on communication visit entrepreneur.com