This document discusses effective communication skills and provides tips for improving listening, speaking, and body language. It notes that listening is an active skill that must be chosen, and that good listening has many benefits. It lists dos and don'ts for essential communication, such as speaking clearly, checking for understanding, and avoiding technical jargon. Finally, it provides suggestions for improving existing communication levels, such as enhancing language skills, voice modulation, reading more, and interacting with qualified individuals, as well as tips for improving body language like maintaining appropriate distance and eye contact. The overall message is that developing strong communication abilities is important for success in today's global workplace.