1. THE ROIG GROUP Revive, Optimize, Innovate, Grow There is only one valid definition of business purpose: to create a customer. - Peter Drucker

2. Value, Accelerated The ROIG Group provides management consulting services with a singular focus on helping clients identify and create value for their organization. The ROIG Group was formed by a team of experienced practitioners with a common set of customer-centric business principles and deep expertise in retail, commercialized products, and services.

3. Our Difference

4. PROPRIETARY AND CONFIDENTIAL © 2010 The ROIG Group LLC -- Key Threshold Questions -- Organizational IQ How focused is your organization? How much capacity for change do you really have? How effective is your decision making processes across the organization? How aware is your organization of the competitive landscape? Customer? Technology? How effectively is your company disseminating information horizontally? Vertically? Cultural Barriers and Accelerators What internal orthodoxies or beliefs will accelerate progress vs. act as a barrier? Organizational Capability What changes in my operating model are required to scale success? Current Value Are you earning your cost of capital? Have you optimized resource allocation? How do you know? Future Value How confident are you that you have the “right” growth and idea pipeline to satisfy the expectations already built into your stock price? How strong is our “venturing” capability for testing and de-risking innovation experiments? INSIGHT: Legacy policies, procedures, decision making, skills and resource allocation act as a “gravitational pull” against value creation that is outside of the “norm” We have found that our clients typically see two significant strategic challenges Two Litmus Questions Key Question #1: Do we have the right set of ideas? Key Question #2: Can we execute?

6. Our Team All members of The ROIG Group held significant leadership roles in transformational efforts within large organizations. The collective 300+ years of expertise in virtually every aspect of business transformation sets The ROIG Group apart from a traditional consulting firm. Rich Christensen Services Strategy and Execution Mark Fries Innovation and Business Transformation Dave Sprosty Emerging Technology and Telecommunications Peggy Munnagle Marketing and Customer Insights Joe Thule Technology and Services Innovation Dan Moe Retail Management and Process Development Rob Willey Business Transformation continued

7. Our Team (cont.) Tom Twiss Services Implementation and IT Leadership Bob McGrath Retail Strategy and Performance Ashok Agarwala Product Development and Program Management Karen Davis-Kasid Finance and Process Development Brian Hungerford Business Re-engineering and Analytics Cory Hedin Retail Operations and Customer Experience Chris Hunder Market Intelligence and Industry Insights