The document explores the interrelationship between Agile, Lean, and DevOps methodologies, emphasizing the need for integrated management processes and reduced silos to meet increasing business demands. It discusses principles of Lean thinking, Agile project management practices, and core DevOps strategies aimed at enhancing collaboration, speed, and efficiency in IT service management. Additionally, it highlights key DevOps practices and cultural shifts necessary for continuous improvement and innovation.

1. Pink Elephant – Knowledge Translated Into Results
Understanding The Relationship
Between Agile, Lean & DevOps
Troy DuMoulin
VP, Research & Development
Pink Elephant

2. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.

3. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
RISK GAP?
Increasing Demand
• Increasing number of products and services
• Increasing rate of change
• Increasing complexity/data interdependency
• Increased speed and efficiency
• Increased speed to market
• Reduced costs
IT Process / Data / Capabilities
• Silo / Fragmented Data Sources/redundant processes
• Lack of integration, automation
• Lack of visibility
Operating as a mature IT Service Provider requires managing demand
and efficient management processes and data across silos!
The “Risk Gap” For Business Growth Goals
Scalability Of Management Processes Over Time
IncreasedBusinessNeedOfITServices
3

4. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Preserving Value With The Least Effort
4

5. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
New Language – New Balance
5

6. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
The Evolution of Accelerators
6
Lean
Agile
DevOps
IT Service Management / SDLC / Project Management

7. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Pink Think Tank 16 Research
7

8. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Lean Thinking & Continual Improvement
14
 Voice Of Customer
 Critical To Quality
 Speed Of Delivery
 Small Batch
 WIP Limits
 Visual Management
 Kanban
 Day Boards
 Etc..
 Remove Waste

9. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Agile Project Management
9
Classic Project
Management
Agile Project
Management

10. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Being Agile!
10
Lean
Agile
Lean Start Up
Feed Back Loops
Collaboration
Small Batch / Iterative Development
www.agilemanifesto.org
True North Values
Challenge
Kaizen Mindset
Go & See
Team Work
Respect
What Does The Customer Value?
How Do I Deliver Value Faster?
How Do I Deliver Value With Optimized Cost?
4 Values
12 Principles
Visual Management
Performance Mgmt.
Flow Optimization
Systemic Thinking
Agile Variants

11. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
SCRUM: Agile Product Development
Sprints
Product
Backlog
Daily Scrum
Product
Owner
Retrospective
User Stories
Burn Down
Chart
Scrum
Master
Velocity
Release
Backlog
Estimates
Ship-Ready
Feature Set
Time Boxed
11

12. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Velocity Vs. Agility
12
Flow Requires Velocity = Speed With Direction!
Lean & DevOps Focus On Collaboration

13. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
DevOps Principles – C.A.L.M.S.
13
• Focus On People
• Embrace Change & Experimentation
Culture
• Continuous Delivery
• Infrastructure As Code
Automation
• Value (Quality, Delivery, Cost)
• Small Batch / Feedback Loops
Lean
• Systemic Measurement
• Continual Improvement
Measurement
• Lessons Learned, Information Sharing
• Collaboration & Communication
Sharing

14. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved. 14
The Three Ways: Lean Principles
Underpinning DevOps
First Way: Systems Thinking
Dev Ops
Second Way: Amplify Feedback
Loops
Dev Ops
Dev Ops
Third Way: Culture of Continual
Experimentation And Learning
 Never pass a known defect downstream
 Never allow local optimization to create global
degradation
 Always seek to increase flow
 Always seek to understand the system
 Understand and respond to all customers
 Shorten and amplify feedback loops
 Embed knowledge where you need it
 Allocate time for improving
daily work
 Create rituals that reward
risk-taking
 Introduce faults to
increase resilience
Source: http://itrevolution.com/the-three-ways-principles-underpinning-devops

15. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Practices Of DevOps
DevOps
Culture,
Structure,
Teaming
Lean
Visual Mgmt.
Waste
Agile Project
Mgmt.
Theory Of
Constraints Continuous
Integration &
Deployment
Automated
Testing &
Deployment
ITSM, SDLC
Project Mgt.
14

16. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Transition
Planning
 R + DM
 SACM
 T + Validation
 Evaluation
 Knowledge
Strategy
Management
 Demand
 Portfolio
 Finance
FactoryStore Front Delivery & Support
BRM
Catalog
Request
Fulfillment
Service
Desk
Incident
Mgmt.
Application & Infrastructure
Maintenance
Design
Coordination
 Security
 Availability
 Capacity
 ITSCM
 Supplier
 SLM, SCAT
Product Backlog
Operations
 Event
 Incident
 Request
 Problem
 Access
BusinessServices
ApplicationLayer
InfrastructureLayer
DataLayer
Professional Services
Data Center
Environment
Network
Facilities
TechnicalServices
Lessons
Learned
Sprint
Change
16
Release
Sprint Deploy

17. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
The Evolution
17
Lean
Agile
DevOps
IT Service Management / SDLC / Project Management

18. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
 Troy’s Blog: blogs.pinkelephant.com/troy
 PR 70 – Release Mgmt. & DevOps Teams
 PR 69 - Using Lean Kaizen Across The Enterprise
 PR 68 - DevOps, ITSM Release & Aviation Best Practices
 PR 67 - The Lean IT Field Guide
 PR 63 - Using Lean Visual Management For ITSM
 PR 59 - Lean IT – Gaining Sr. Leadership Buy In
 PR 18 - TOC, LEAN & Six Sigma The Three CSI Sisters
18
Additional Resources

19. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Questions?
Troy DuMoulin
t.dumoulin@pinkelephant.com
blogs.pinkelephant.com/troy
@TroyDuMoulin
www.pinkelephant.com
info@pinkelephant.com