This document is a resume for Rob Flores. It lists his objective as obtaining a work from home telephone customer service position. It outlines his skills including being proficient with various computer software and operating systems and having excellent telephone customer service, written communication, and supervisory experience from previous roles providing customer service and supervision for companies like AT&T, Woodward Communications, and Baymont Inns. It also lists his education including completing computer information system programs at Northeast Iowa Community College and graduating from Cuba City High School with academic honors.