The Fourth Revolution
Managing risk in a changing world
Are you a tenant or an owner?
Julia Graham
Technical Director and Deputy CEO, Airmic
Immediate Past President and Board Member, FERMA
5th April 2016
Moscow
The way ahead
World Economic Forum Global Risks Report 2016
Source: World Economic Forum Global Risks Report 2016
 Business becoming more global
 Pace of change increasing
 Increasing dependency on technology
 Greater connectivity
 Risks becoming more intangible and virtual
 Risks increasingly complex
 The balance of risks on the Boardroom table is changing
The "New Normal" is more sophisticated and challenging
The new normal
Risk at the corporation level
Source: Aon Global Risks Report 2015
The failed company
1. Board skill and NED control
2. Board risk blindness
3. Poor leadership on ethos and culture
4. Defective communication
5. Risks arising from excessive complexity
6. Risks arising from inappropriate incentives
7. Risk "Glass ceilings"
Source: Airmic, Cass and others - Roads to Ruin 2011
Resilience is about opportunity,
adaptation and evolution as well as
managing disruptions and crises
• Less resilient companies prone to failure
• Companies are more complex and
impacts materialise faster
• Companies cannot be expected to
address all risks
• Resilience for many means focussing on
operational issues, missing the more
strategic ones
Source: Airmic, Cranfield and others - Roads to Resilience 2014
The successful company
Exceptional risk radar to detect changes in the external and
internal situation
1
Diversified resources and assets to facilitate alternative
approaches and adaptation to change2
Strong relationships and networks, both internally
and externally3
The ability to respond rapidly and decisively to an
emerging crisis4
Review and adapt based on experience and changing
circumstances5
Source: PwC 2014
Principles of resilience
Why do so many organisations appear unprepared and
unresponsive when a crisis hits?
It’s all about the state of mind….
Risk Governance perceptions- before the crisis
The reality - after the crisis
Black Swans
• Black swans represent 'unknown unknowns'
• As such, how can you plan for them?
• But research shows that you do not need to
• It's not black swans which are the threat!
• It's ..............
Black Elephants!
• The black elephant was always in the (board) room
• But nobody saw it!
• Or if they did, they chose to ignore it
• But this black elephant had been visible to many within the
organisation
• And obvious to all once the crisis had hit
• Most risk failures are directly or indirectly a
consequence of inappropriate behaviours
• Effective risk governance is achieved through
the promotion of effective cultures and
behaviours
Culture and Behaviour
Spotlight on board responsibilities
• There remains a deep reluctance, or
‘executive myopia’, to see and contemplate
even the possibility that ‘unthinkables’ might
happen, let alone how to handle them
• Yet a majority agree that something of
seismic scale and significance now
challenges many assumptions that leaders
traditionally make about their abilities to
spot, identify and handle unexpected, non-
normative events
• Leadership has not necessarily failed when
judged by the qualities and skills that
qualified it for the top. But the world has
moved on dramatically
Questions for the Board
1. What does the concept of “risk management” encompass? Is this
the responsibility of select functions or an enterprise-wide
responsibility?
2. Does your organization see risk as an opportunity or a threat?
3. Is your approach to risk focused solely on compliance, or does it
provide strategic value that improves performance?
4. How confident are you that the organization is managing the risks
that really matter?
5. Do you know which risks, if managed well, will increase — or
decrease — the value of and results for your organization?
6. How do you know that you are getting the most from your risk
management strategy?
Implications for Risk Managers
• Risk leaders and trusted advisors
• Effective networkers
• Business focused
• Connected to the Top Management and strategy
• Recognised as risk professionals
• Knowledge and skills fit for the role
Fragmented
• Compliance focussed
• Silo approach with no
organisational process
• Operational viewpoint
on process risk but no
strategic or external
view
• Unclear stance on risk
appetite
• Static controls for
operational risks,
which do not take
account of changing
circumstance
• Partial treatments of
risk which consider
only some areas of
risk
Co-ordinated
• Reactive and responsive
• Risk process in place
across organisation
• Principal risks identified
• Risk coordination across
teams (H&S, BCM etc.)
• Working relationships
between departments
and functions
• Board involved at set
review points for sign
off, with little or no
structured discussion
Influential
• Proactive
• Cohesive process and
controls for all areas of
business
• Strategic and tactical
risks considered
• Principal risks identified,
with agreed mitigating
actions
• Board engagement
throughout risk
management cycle, with
board discussion of risk
and clear flow of
information
• Excellent relationships
and engagement across
functions
• Risk culture embedded
across organisation
• Clear risk communication
process
Leadership
• Proactive and insightful
• Integrated process
across all departments,
functions and levels
• Risk culture embedded
and measured
• Involved in all strategic
decision making and
business planning
• Integral business
function
• Future planning and
horizon scanning
completed
• Appropriate reward
structures in place to
ensure risk mitigation
achieved
• Monitoring and review
process in place for all
risk activity, including
annual effectiveness
review
Roadmap to risk leadership
• Ability to see ‘out of the glasshouse’ and to
engage widely with broad networks
• Ability to provide independent support for
the board through objective, fact based,
assessment and research
• Scope to assess "reputational risk"
exposures
• Scope to plan appropriate crisis responses
Tomorrow’s risk leader
Inputs
• Financial
• Manufactured
• Intellectual
• Human
• Social and
Relationships
• Natural
Consider:
- Supply and
demand
- Cost
- Availability
- Quality
Business
activities
• Strategy
• Processes
• Projects
• Incentives
• Distribution
Consider:
- Changes to
activities
- Process
- People
- Technology
Outputs
• Products
• Services
• Finances
• Infrastructure
• Intellectual
Property
• Brands
Consider:
- Supply and
demand
- Quality
- Consistency
- Distribution
- Distinctiveness
•
Outcomes
• Market Share
• Reputation
• Profitability
• Share price
• Customer
Satisfaction
• Sustainability
Consider:
- Stakeholders
- Risk and
reward
- Long-term
viability
Managing risk through the business model
Source: Mature Risk Management Drives Financial Results 2013
Mature risk management drives financial results
Organizations exhibiting mature risk
management practices - as assessed
with the RIMS Risk Maturity Model -
realize a valuation premium of up to
25%.
USING INTEGRATED RISK
MANAGEMENT TO CREATE
AS WELL AS PRESERVE
VALUE
Risk management creates value
Source: RIMS 2015
A four pillar structure
6 Modules of examination
Choice between 3
optional modules for
advanced candidates
The choice of an ambitious technology
ID authentification
The system records pictures of
the test taker and his/her
photo-ID. candidates are
shown the pictures and asked
to confirm that the pictures can
be used to authenticate
identity.
Exam proctoring
The system records and stores
the video and audio from the
test session and generates a
video stream displayed on the
student’s computer screen
#corpriskforum2016 - Julia Graham

#corpriskforum2016 - Julia Graham

  • 1.
    The Fourth Revolution Managingrisk in a changing world Are you a tenant or an owner? Julia Graham Technical Director and Deputy CEO, Airmic Immediate Past President and Board Member, FERMA 5th April 2016 Moscow
  • 2.
  • 3.
    World Economic ForumGlobal Risks Report 2016 Source: World Economic Forum Global Risks Report 2016
  • 4.
     Business becomingmore global  Pace of change increasing  Increasing dependency on technology  Greater connectivity  Risks becoming more intangible and virtual  Risks increasingly complex  The balance of risks on the Boardroom table is changing The "New Normal" is more sophisticated and challenging The new normal
  • 5.
    Risk at thecorporation level Source: Aon Global Risks Report 2015
  • 6.
    The failed company 1.Board skill and NED control 2. Board risk blindness 3. Poor leadership on ethos and culture 4. Defective communication 5. Risks arising from excessive complexity 6. Risks arising from inappropriate incentives 7. Risk "Glass ceilings" Source: Airmic, Cass and others - Roads to Ruin 2011
  • 7.
    Resilience is aboutopportunity, adaptation and evolution as well as managing disruptions and crises • Less resilient companies prone to failure • Companies are more complex and impacts materialise faster • Companies cannot be expected to address all risks • Resilience for many means focussing on operational issues, missing the more strategic ones Source: Airmic, Cranfield and others - Roads to Resilience 2014 The successful company
  • 8.
    Exceptional risk radarto detect changes in the external and internal situation 1 Diversified resources and assets to facilitate alternative approaches and adaptation to change2 Strong relationships and networks, both internally and externally3 The ability to respond rapidly and decisively to an emerging crisis4 Review and adapt based on experience and changing circumstances5 Source: PwC 2014 Principles of resilience
  • 10.
    Why do somany organisations appear unprepared and unresponsive when a crisis hits? It’s all about the state of mind….
  • 11.
  • 12.
    The reality -after the crisis
  • 13.
    Black Swans • Blackswans represent 'unknown unknowns' • As such, how can you plan for them? • But research shows that you do not need to • It's not black swans which are the threat! • It's ..............
  • 14.
    Black Elephants! • Theblack elephant was always in the (board) room • But nobody saw it! • Or if they did, they chose to ignore it • But this black elephant had been visible to many within the organisation • And obvious to all once the crisis had hit
  • 15.
    • Most riskfailures are directly or indirectly a consequence of inappropriate behaviours • Effective risk governance is achieved through the promotion of effective cultures and behaviours Culture and Behaviour
  • 16.
    Spotlight on boardresponsibilities • There remains a deep reluctance, or ‘executive myopia’, to see and contemplate even the possibility that ‘unthinkables’ might happen, let alone how to handle them • Yet a majority agree that something of seismic scale and significance now challenges many assumptions that leaders traditionally make about their abilities to spot, identify and handle unexpected, non- normative events • Leadership has not necessarily failed when judged by the qualities and skills that qualified it for the top. But the world has moved on dramatically
  • 17.
    Questions for theBoard 1. What does the concept of “risk management” encompass? Is this the responsibility of select functions or an enterprise-wide responsibility? 2. Does your organization see risk as an opportunity or a threat? 3. Is your approach to risk focused solely on compliance, or does it provide strategic value that improves performance? 4. How confident are you that the organization is managing the risks that really matter? 5. Do you know which risks, if managed well, will increase — or decrease — the value of and results for your organization? 6. How do you know that you are getting the most from your risk management strategy?
  • 18.
    Implications for RiskManagers • Risk leaders and trusted advisors • Effective networkers • Business focused • Connected to the Top Management and strategy • Recognised as risk professionals • Knowledge and skills fit for the role
  • 19.
    Fragmented • Compliance focussed •Silo approach with no organisational process • Operational viewpoint on process risk but no strategic or external view • Unclear stance on risk appetite • Static controls for operational risks, which do not take account of changing circumstance • Partial treatments of risk which consider only some areas of risk Co-ordinated • Reactive and responsive • Risk process in place across organisation • Principal risks identified • Risk coordination across teams (H&S, BCM etc.) • Working relationships between departments and functions • Board involved at set review points for sign off, with little or no structured discussion Influential • Proactive • Cohesive process and controls for all areas of business • Strategic and tactical risks considered • Principal risks identified, with agreed mitigating actions • Board engagement throughout risk management cycle, with board discussion of risk and clear flow of information • Excellent relationships and engagement across functions • Risk culture embedded across organisation • Clear risk communication process Leadership • Proactive and insightful • Integrated process across all departments, functions and levels • Risk culture embedded and measured • Involved in all strategic decision making and business planning • Integral business function • Future planning and horizon scanning completed • Appropriate reward structures in place to ensure risk mitigation achieved • Monitoring and review process in place for all risk activity, including annual effectiveness review Roadmap to risk leadership
  • 20.
    • Ability tosee ‘out of the glasshouse’ and to engage widely with broad networks • Ability to provide independent support for the board through objective, fact based, assessment and research • Scope to assess "reputational risk" exposures • Scope to plan appropriate crisis responses Tomorrow’s risk leader
  • 21.
    Inputs • Financial • Manufactured •Intellectual • Human • Social and Relationships • Natural Consider: - Supply and demand - Cost - Availability - Quality Business activities • Strategy • Processes • Projects • Incentives • Distribution Consider: - Changes to activities - Process - People - Technology Outputs • Products • Services • Finances • Infrastructure • Intellectual Property • Brands Consider: - Supply and demand - Quality - Consistency - Distribution - Distinctiveness • Outcomes • Market Share • Reputation • Profitability • Share price • Customer Satisfaction • Sustainability Consider: - Stakeholders - Risk and reward - Long-term viability Managing risk through the business model
  • 22.
    Source: Mature RiskManagement Drives Financial Results 2013 Mature risk management drives financial results
  • 23.
    Organizations exhibiting maturerisk management practices - as assessed with the RIMS Risk Maturity Model - realize a valuation premium of up to 25%. USING INTEGRATED RISK MANAGEMENT TO CREATE AS WELL AS PRESERVE VALUE Risk management creates value Source: RIMS 2015
  • 24.
    A four pillarstructure
  • 25.
    6 Modules ofexamination Choice between 3 optional modules for advanced candidates
  • 26.
    The choice ofan ambitious technology ID authentification The system records pictures of the test taker and his/her photo-ID. candidates are shown the pictures and asked to confirm that the pictures can be used to authenticate identity. Exam proctoring The system records and stores the video and audio from the test session and generates a video stream displayed on the student’s computer screen