Integrating Risk Management Processes
into Decision Making
Case Study of the
University of California
Erike Young, MPPA, CSP, ARM-E
Vice-Chair, U.S. TAG to ANSI for ISO TC262--Risk Management (ISO 31000)
Global Safety Manager
Google, Inc
erikey@google.com
Integrating RM into Operations
Lessons from the Wizard of Oz
Integrating RM into Operations
• The Scarecrow’s Brain
– Need to provide Education to employees
• The Tinman’s Heart -
– The heart is the engine of your program. Need to provide
the Tools to empower action.
– Occasionally a little oil helps to keep things moving.
• The Lion’s Courage
– Risk Managers must have the courage to let others make risk
decisions - Everyone is a Risk Manager
• 10 campuses
• 5 Medical Centers
• Lawrence Berkeley National Lab
• UC Division of Agricultural and Natural Resources
– Office in each county
• UC family includes
– 220,000+ students
– 170,000+ faculty and staff
UC at a Glance
Integrating RM into Operations - Education
• RM Bulletins
– Regular communication regarding RM implementation
• RM Panel and RM Annual Report
– Systemwide Panel established to monitor and report on RM implementation
• Tool Box Talks
– Monthly webinars on RM issues
• Risk Summit
– Annual professional development conference on RM free to all UC Employees
• Continuing Education on RM
– Scholarships
– ARM course
Build it and they will come…
Risk Summit 2005
▪ First Risk Summit attended by 143
attendees
• Claims Managers
• Risk Managers
• Workers Compensation Managers
• Budget Officers
• Vice Chancellors
• Controllers
• EH&S
▪ 10 Work Teams established
All hands on deck
Join over 100 of
your UC colleagues
who are committed
to Managing Risk
March 16, 17, 18, 2005
Sheraton San Diego
Hotel & Marina
SAN DIEGO,
CALIFORNIA
2005 UCOP
Risk Summit
Mission Possible–Reduce the Cost of Risk
Risk Summit 2005
MISSION:
TO REDUCE THE COST OF RISK BY
15% IN ONLY 24 MONTHS
Theme: Learn to Take More Risk
Registration: 1,100 +
Integrating RM into Operations - Tools
▪ The RM Toolbox on the Risk Services webpage has many
resources available:
• Sample charter documents for RM groups
• Sample work plans
• Sample strategic goal plans
• Sample surveys
• Sample strategic risk assessments
http://www.ucop.edu/riskmgt/erm.html
Risk Based Budgeting Tool
Integrating RM into Operations - Resources
▪ Workgroups
• Each group should have Strategic Plan or activities that aligns
with mission of organization
▪ Centers of Excellence
• Proactive mutual aid
▪ Power of Ten and Systemwide Funding
• Be Smart about Safety
• 6% Prescription
Everyone is a Risk Manager
Risk manager’s role is that of coach/facilitator
Provide the education to understand role
Resources and tools to help guide decision making process
Need accurate and timely data to make decisions
UC Irvine - Everyone is a Risk Manager
Following the Yellow Brick Road

#corpriskforum2016 - Erike Young

  • 1.
    Integrating Risk ManagementProcesses into Decision Making Case Study of the University of California Erike Young, MPPA, CSP, ARM-E Vice-Chair, U.S. TAG to ANSI for ISO TC262--Risk Management (ISO 31000) Global Safety Manager Google, Inc erikey@google.com
  • 2.
    Integrating RM intoOperations Lessons from the Wizard of Oz
  • 3.
    Integrating RM intoOperations • The Scarecrow’s Brain – Need to provide Education to employees • The Tinman’s Heart - – The heart is the engine of your program. Need to provide the Tools to empower action. – Occasionally a little oil helps to keep things moving. • The Lion’s Courage – Risk Managers must have the courage to let others make risk decisions - Everyone is a Risk Manager
  • 4.
    • 10 campuses •5 Medical Centers • Lawrence Berkeley National Lab • UC Division of Agricultural and Natural Resources – Office in each county • UC family includes – 220,000+ students – 170,000+ faculty and staff UC at a Glance
  • 5.
    Integrating RM intoOperations - Education • RM Bulletins – Regular communication regarding RM implementation • RM Panel and RM Annual Report – Systemwide Panel established to monitor and report on RM implementation • Tool Box Talks – Monthly webinars on RM issues • Risk Summit – Annual professional development conference on RM free to all UC Employees • Continuing Education on RM – Scholarships – ARM course
  • 6.
    Build it andthey will come… Risk Summit 2005 ▪ First Risk Summit attended by 143 attendees • Claims Managers • Risk Managers • Workers Compensation Managers • Budget Officers • Vice Chancellors • Controllers • EH&S ▪ 10 Work Teams established All hands on deck Join over 100 of your UC colleagues who are committed to Managing Risk March 16, 17, 18, 2005 Sheraton San Diego Hotel & Marina SAN DIEGO, CALIFORNIA 2005 UCOP Risk Summit
  • 7.
    Mission Possible–Reduce theCost of Risk Risk Summit 2005 MISSION: TO REDUCE THE COST OF RISK BY 15% IN ONLY 24 MONTHS
  • 8.
    Theme: Learn toTake More Risk Registration: 1,100 +
  • 9.
    Integrating RM intoOperations - Tools ▪ The RM Toolbox on the Risk Services webpage has many resources available: • Sample charter documents for RM groups • Sample work plans • Sample strategic goal plans • Sample surveys • Sample strategic risk assessments http://www.ucop.edu/riskmgt/erm.html
  • 10.
  • 11.
    Integrating RM intoOperations - Resources ▪ Workgroups • Each group should have Strategic Plan or activities that aligns with mission of organization ▪ Centers of Excellence • Proactive mutual aid ▪ Power of Ten and Systemwide Funding • Be Smart about Safety • 6% Prescription
  • 12.
    Everyone is aRisk Manager Risk manager’s role is that of coach/facilitator Provide the education to understand role Resources and tools to help guide decision making process Need accurate and timely data to make decisions UC Irvine - Everyone is a Risk Manager
  • 13.