General overview of Rijksportaal, the intranet for the whole Dutch government. Background of the project, a few screenshots and description of the governance. Adapted from my presentation at the JBoye Arhus 2011 conference.

1. Rijksportaal
One intranet for all ministries
Raymond Boissevain
JBoye, Danish CIO group | 13 March 2012

3. Contents • the project
• the intranet portal
• governance
• migration
• promotion

4. Rijksportaal in
het kort

5. Rijksportaal in
het kort
(at least 14) departemental
intranets

6. Rijksportaal in
het kort
(at least 14) departemental + interdepartemental (intranet-)
intranets information en applications

7. Rijksportaal in Rijksportaal
het kort
(at least 14) departemental + interdepartemental (intranet-)
intranets information en applications

8. Why are we doing this?
• interdepartmental cooperation and knowledge sharing
• tear down walls between departments
• support and promote the idea of ‘one government’
• efficiency – money and manpower
• step one towards place and time independent workplace
4 Rijksportaal
10 October 2011

9. Complex surroundings
• multi disciplinary
• multi organisation
all with their own content, but partly the same...
• work processes
• infrastructure, security
• an IT support organisation in developing stage
• business requirements
• and last but actually foremost: end users
5 Rijksportaal
10 October 2011

10. A palet of functions
one platform for
• internal communication
• working together
• knowledge management
• work/support processes
6 Rijksportaal
10 October 2011

11. Basics of Rijksportaal
• information and applications for you,
based on individual, group and general needs
• offer everything in one place, combining departmental and
government wide information where relevant
• one information architecture for all organisations
• for both the ministries (policy making staff in The Hague) and
their agencies
7 Rijksportaal
10 October 2011

16. Content management
• agree to be different...
...but make sure you have liaisons well organised
• general guidelines
– may be expanded
– but not changed
• CMS training
– one day for simple tasks (web client)
– two days for heavy users (Java client)
– system and concept / IA / guidelines
8 Rijksportaal
10 October 2011

17. Governance
• at the end of the project (31/12/2010),
the steering group was dissolved...
• editorial board started January 2011
• advisory board (same as in project stage) quickly restarted
• product owners/business owners re-established
• governing board since June
9 Rijksportaal
10 October 2011

18. 15 Kwaliteitsprogramma Rijksportaal
13 maart 2012

19. Migrating the intranets to Rijksportaal
• 7 ministries today
• another 2 underway
• 2 left to plan
• agencies
only the ones ‘close to’ their ministry
10 Rijksportaal
10 October 2011

20. Promoting the intranet
• organisations are in the
lead when they migrate
• learning from each other
• we offer general material
• video
11 Rijksportaal
10 October 2011

21. Thank you
Raymond Boissevain
twitter.com/rbois
nl.linkedin.com/in/raymondboissevain
10 October 2011