The document describes Alianza's Cloud Voice Platform, a comprehensive cloud-based solution that allows service providers to deliver voice over IP (VoIP) services. Key features include hosting all necessary components in the cloud to reduce costs and risks for service providers. The platform provides carrier-grade reliability and scalability for millions of subscribers. It offers a full suite of features and integrations to enable a range of voice services across any network or device.

1. CLOUD VOICE PLATFORM
D ATA S H E E T
Single-source hosted solution enables rapid and profitable
deployment of next generation voice services
Alianza’s Cloud Voice Platform is an integrated and turnkey approach that allows service
providers to significantly reduce the time, capital and human resources required to
deliver Voice over IP (VoIP) services.
Key Features
• Cloud-based
• Carrier grade
CLOUD-BASED OUTSOURCING
• SaaS model
The comprehensive wholesale voice solution is powered by a core platform that provides
all the components required to deliver and monetize voice services. From wholesale carrier
services up to the end-user feature servers, Alianza hosts and manages the entire solution,
allowing service providers to outsource VoIP to the cloud instead of building and running
a network.
• Comprehensive
end-user features
Cloud Voice Platform features comprehensive back-office integration and management
tools that enable automation of administration and provisioning. This significantly reduces
time and costs related to customer care and support.
• Extensive API
• Integrated administrative
portal
Benefits
Alianza’s cloud-based approach delivers VoIP services using a Software as a Service (SaaS)
model that eliminates capital expenses and reduces risks for VoIP deployment and
product innovation decisions.
• Lower total cost
of ownership
RELIABLE AND SCALABLE
• Reduce risk
Built with PSTN replacement in mind, Alianza’s cloud solution is reliable and scalable
to millions of subscribers. It is optimized for delivering high quality, carrier-class and
regulatory compliant communications solutions.
• Strategic focus
ANY NETWORK, ANY DEVICE
Service providers who are powered by Alianza are able to deploy a broad range of
mobile and fixed voice services, over any broadband access networks, using any
standards-compliant device. Alianza has certified over 60 devices from leading
vendors as part of the Accelerate Voice™ Ecosystem.
FEATURE RICH
All product and subscriber control is in the hands of the service provider. With a feature-rich
platform, service providers define the voice services they want to sell to business, residential
and mobile subscribers.
www.alianza.com
• Eliminate CAPEX
• Accelerate time to market
• Streamline operations

2. CLOUD VOICE PLATFORM
CLOUD VOICE PLATFORM
ARCHITECTURE
The Alianza Cloud Voice Platform consolidates and integrates 10-15 functional elements required to deliver voice services.
The horizontal integration results in a single management interface to manage, provision and troubleshoot voice services.
This single view helps drive down operational costs, facilitates scalability and accelerates problem resolution. Using
flexible Application Programming Interface (API) and web-based management portals, service providers can simplify
management and cost-effectively scale their voice business. Leveraging open standards, Alianza’s Cloud Voice Platform
supports a broad device, back-office and carrier services ecosystem.
Services
Residential
Management
Business
Mobile
OTT
End-User
API
Logic Layer
Administrator
Data Feeds
..
..
.. ..
Core Platform
Session
Border
Controller
Carrier
Interface
Session
Management
Feature
Server
Billing
Support
System
Device
Provisioning
Core Platform – Alianza hosts and manages all the elements to deliver voice services. The complete technology package,
includes signaling, media, service logic, billing, provisioning and carrier services.
Logic Layer – Alianza’s Logic Layer binds all the pieces of the Core Platform together and enables the platform to be
managed as a single integrated system rather than as individual point solutions. The Alianza API enables service providers
to integrate the management functionality into their proprietary web portals or back office systems. Interactions with
Alianza’s API are based on industry-accepted standards and secure protocols. Data Feeds integrate billing data and other
report transfers between Alianza’s platform and the service provider’s invoicing, CRM and operational support systems.
Web Access – Leveraging the Logic Layer, Alianza provides web-based management portals for the service provider’s
operational staff and end-users.
Services – Alianza’s rich set of end-user features and calling plans can be packaged in multiple ways to create residential,
business and mobile services.
www.alianza.com

3. CLOUD VOICE PLATFORM
CLOUD VOICE PLATFORM
CORE PLATFORM COMPONENTS
Alianza hosts and manages all the functional and network elements required to deliver a complete voice service to
subscribers. The Alianza core platform is standards-based, including support of Session Initiation Protocol (SIP) and IP
Multimedia Subsystem (IMS) specifications and common voice codecs. Leveraging the Logic Layer, there is a single, unified
management system to configure, change and operate all these elements, which significantly streamlines voice services
operations. The six major components of the core platform include:
Session
Border
Controller
Session Management – Alianza’s
..
core softswitch functionality handles
.. ..
device registration, call routing, and
Session
Carrier
Feature
Billing
Device
setup and teardown for on-net and Session
Border
Interface Provisioning
Management
Server
Support
off-net calls.
Controller
System
Billing
Carrier
Support
Interface
System
..
..
..
.. ..
..
.. ..
..
..
Session Border Controller – Analyzes and
..
modifies VoIP signaling and media flows
.. ..
to ensure interoperability, security and
Carrier
Session
Feature
Session
control across IP network boundaries.
Interface
Management
Server
Border
The SBC protects the Alianza voiceController
core
from external attacks and overloads.
The SBC also provides NAT traversal
and secure pinholes that enable VoIP
delivery when end-user devices are
located behind a firewall or use private
IP address spaces.
Carrier
Interface
Session
Management
..
..
.. ..
Feature
Session
Server
Border
Controller
Billing
Carrier
Support
Interface
System
Billing Support System – Enables service
providers to define rates, billing cycles and
charges associated with the voice services
Device
Session
Feature
Billing
they create for end-users. Alianza’s billing
Provisioning
Management
Server
Support
support system also rates individual System
call
detail records (CDRs) and tracks monthly
recurring charges, nonrecurring charges
and other transactions. These transactions
are calculated in real-time and compiled
into reports available to both end-users
and service provider staff.
Feature
Server
Device
Provisioning
Carrier Interface – Software and API set that
manages PSTN origination and termination
for domestic and international traffic. This
Device
Session
Feature
Billing
Device
interface facilitates and automates number
Provisioning
Management
Server
Support
Provisioning
inventory management, numberSystem
portability,
and compliance with emergency services
and lawful intercept. With multiple carrier
connections, Alianza helps minimize cost
with least-cost routing and improve quality
with failover routing. The Carrier Interface
includes real-time monitoring and alerts
for fraud activity.
Feature Server – The application server
that runs the service logic for processing
and managing end-user features. The Alianza
Billing
Device
Feature Server also includes the media
Support
Provisioning
server to play and process prompts,
System
tones and announcements and provides
a complete voice mail system.
Device Provisioning – Facilitates the auto-provisioning of CPE. Once devices are successfully
installed, future configuration changes such as
scheduled updates or upgrades are automatically
performed by Alianza without any intervention
from the end-user or service provider staff.
Alianza’s Cloud Voice Platform transforms communications delivery so that service providers can thrive with superior
economics and functionality. It replaces the need to build and run a voice network, while enabling service providers to
offer and profit from voice services.
www.alianza.com

4. CLOUD VOICE PLATFORM
CLOUD VOICE PLATFORM FEATURES AND SPECIFICATIONS
STANDARDS
FEATURE SERVER
SIP
Voice Application Server
REST
Media Server
SOAP
Voicemail Server
HTTP
XML
CARRIER INTERFACE
G.711
Telephone Inventory Management – Local, Virtual, Toll-Free
G.729
Number Portability Management
CALEA Support
LANGUAGE SUPPORT
E911 Support
English
Least-Cost Routing
French
Call Redundancy and Failover
Spanish
Fraud Monitoring
Integration with Wholesale Carrier Services
SOLUTIONS
Residential VoIP
BILLING INTERFACE
Hosted Business VoIP
Real-Time Call Rating
SIP Trunking
Call Detail Record Reporting
Over-the-top/voice over WiFi
Calling Plan Management – Metered, Unlimited
Fixed VoLTE
Customizable Rate Tables
Customizable Monthly Recurring Charges
SUPPORT AND SERVICE AVAILABILITY
Customizable Non-Recurring Charges
Geographically Redundant and Highly Resilient Data Centers
Account Status Management
Highly Available and Redundant Network Elements and Servers
Authorization Status Management
Redundant Internet and Carrier Connections
Billing Data Feed Management
24 x7 x 365 Monitoring from Alianza NOC
Level 3 Technical Support Escalation
SERVICE PROVIDER MANAGEMENT
Scalable to Millions of Subscribers
Unified Administrative Web Portal
User Rights Management
SESSION BORDER CONTROLLER
Real-Time Reports
NAT Traversal
API for Back-office Integration
Topology Hiding
Software Development Kit (SDK)
Overload and DoS Attack Prevention
SIP Normalization
END-USER MANAGEMENT
SIP Interconnect/Peering
End-User Web Portal
Custom Branding
SOFTSWITCH
Call Authentication
DEVICE PROVISIONING
Call Processing & Routing
Auto-Provisioning of CPE
Call Progress Tones
Regular/Automated Device Updates
www.alianza.com
© Alianza 2013. Alianza and associated logo is a trademark of Alianza, Inc. Other names may be trademarks of their respective owners. The content in this document is for informational purposes only and is subject to
change by Alianza without notice. Alianza assumes no liability resulting from technical or editorial errors or omissions, or for any damages resulting from the use of this information. 10/2013