3. 3
#
Let’s define “Cloud” first…
An IT delivery model with:
On demand self service
Several types of clouds:
Public = Vendor infrastructure
with utility pricing
Global access via API
Resource pooling
Rapid elasticity
Metered service
Cloud Management!
Private = Single-tenant
infrastructure driven by an API
Hybrid = Multi-vendor or public/
private
4. 4
#
Shifting Expectations
Drive New IT Imperatives
Increasing
Agility
• Internal
customers
expect
instant
on
• Driving
use
of
public
cloud
outside
of
IT
No
Wait
IT
Rapidly
Evolving
Landscape
• Shi:
to
cloud
shakes
up
vendor
landscape
• Heterogeneity
is
the
norm
• Vendor
lock-‐in
drives
prices
SW
prices
up
Workload
Libera=on
Unprecedented
Scale
• Explosion
in
apps,
data,
users
• Mobile,
social
and
big
data
increase
scale
• IT
needs
to
do
more
with
less
IT
at
Scale
Cloud Management!
5. 5
#
No Wait IT Expands Market Opportunities
Market
Window
✖
Business
Opportunity
$£¥€
Time to Market
Cloud Management!
6. 6
#
Workload Liberation Preserves Choice
Multi-Cloud filters!
•
•
•
•
•
•
•
App
App
App
App
App
App
Geography"
Cost"
Performance"
Features"
Compliance"
Security"
Existing vendors"
Cloud
Management
PlaKorm
"
Internal
Private"
"
External"
Private"
Cloud Management!
"
Public"
"Hybrid
IT
is
the
new
IT
and
it
is
here
to
stay.”
Gartner
7. 7
#
IT at Scale Requires Curating Chaos
Data
Users
Apps
More data collected,
stored and analyzed
More users on more
devices
More interconnected
applications
Cloud Management!
8. 8
#
Capital Leverage
Workforce Leverage
Cloud Infrastructure Gives the CIO Leverage
Self Service
Remove IT from the critical path of service
delivery
Management
Automation
Reduce IT labor costs and shorten SLAs
Workload
Standardization
Ensure consistency with each application and
service deployment
Usage Metering
Retain real-time visibility into resource
allocation and line of business usage
Centralized
Management
Increase server/admin ratio and delivers
benefits of scale
Smarter
Virtualization
Reduce capital and licensing requirements
Cloud Management!
10. 10
#
What
End
Users
See
What
IT
Management
Sees
U=lity
Compu=ng
Chargeback/Billing
Runbook/Process
Automa=on
Applica=on
Lifecycle
Management
Workload
Management
Configura=on
Management
Applica=on
Streaming
Automa=on
OS
Provisioning
Virtualiza=on
GRID/HPC/clusters
Cloud Management!
12. 12
#
Visibility
• Shadow IT / Rogue IT / IT leakage
– For every cloud project you know about, there may
be 3-5 others you don’t know about (Forrester)
• Not rebellion, but revenue & productivity
– Security and compliance
– Billing and chargeback
Enterprise
Business
Unit A
Business
Unit B
Tokyo
Region z
Retail platform
w/ PII and PCI
San Diego
Region 1
Marketing Site
Dev
Cloud Management!
Business
Unit C
QA
Chicago
Region n
Business
SaaS
Unit 2
Stage
Busines
Analytics
s Unit 1
Prod
13. 13
#
Standardization
• Cloud builds are everywhere
– Machine image & workload sprawl
– Configuration language smorgasbord
– Almost limitless cloud deployment options
• How can IT support this?
By 2016, more than 70% of large enterprises will choose a heterogeneous
IT operations management vendor (rather than an infrastructure vendor) for
their cloud management platform to unify cloud investments through a
single manager-of-managers style of management and control.
Donna Scott, Gartner
Cloud Management!
14. 14
#
Self-Service
• IT can be the hero, agility with control
• Provide standardized builds with
operational excellence
• Legacy management approaches are not
designed for cloud
Cloud Management!
15. 15
#
Cloud Management Requirements
No Wait IT
Workload
Liberation
Simplified
provisioning
Public, private &
hybrid
Access controls
& chargeback
Heterogeneous
stacks
Cloud Management!
IT at Scale
Scalable and
automated
Highly available
17. 17
#
The Experts in Cloud Management
More Applications
More than
launched
At Production Scale
Cloud deployments with
On More Clouds
supported public and private cloud providers
Since IaaS Began
Managing cloud deployments globally for
With a Strong Growth Platform
More than
employees, offices in
Cloud Management!
countries, and
in funding
19. 19
#
No Wait IT at Lilly
Requirements:
• Self-service access
• Deploy on selected IT resource
pools based on job and group
• Share best practices
• Consumption metering
Solution:
• IT Vending Machine
• Reduce provisioning time from
36,000 to 30 minutes
• Measure costs in cents per hour
for compute and storage
Cloud Management!
20. 20
#
No Wait IT at Quest
Requirements:
• Compliance and BAA
• Self Service, API driven
• Hybrid Cloud
Solution:
• Built self-service HashBang UI on
RightScale
• Use multiple clouds to power
Quest apps
Cloud Management!
21. 21
#
Workload Liberation at IHG
Requirements:
• Public and private clouds
• Geographic reach
• Scalable provisioning
Solution:
• Host Chinese customer website
• Rapid elasticity using auto-scaling
• Consistent configurations for
development, test, and production
Cloud Management!
22. 22
#
Workload Liberation at Zynga
Zynga manages their public and private/
hybrid cloud (zCloud) with RightScale –
through a ‘single pane of glass’
“zCloud also integrates with the
operational and management tools that
have proven critical to our business,
such as RightScale and CloudStack.”
Allan Leinwand, Zynga CTO Infrastructure Engineering
•
•
•
1,000 servers launched in 24 hours
100x increase in infrastructure in 2 years
From 20% to 80% of workloads in
zCloud in 1 year
Cloud Management!
23. 23
#
IT at Scale: Pearson
Requirements:
• Large scale, 3M+ students
• Single-tenant SaaS
• Multi-cloud
• Fast customer POC & onboarding
Solution:
• Clone-able, customizable
environments
• Consistent dev and production
environments
• AWS and Rackspace
• Ability to easily pilot and test
Cloud Management!
24. 24
#
IT at Scale at Sony Music
Requirements:
• Rapid provisioning
• Unknown demands
• PCI compliance
Solution:
• Reproducible artist sites
• Scalable architectures
• Ecosystem of ISV vendors
Cloud Management!
25. 25
#
Hybrid Cloud at Samsung SDS
Requirements:
• Private cloud offering by ‘central
IT’ to business units
• AWS-like and AWS-integrated
• Low latency for data replication
Solution:
• Hybrid OpenStack & AWS cloud
• Additional ‘Availability Zone’ for
cost, HA, and performance
• Unified management with
RightScale
Cloud Management!
26. 26
#
The Reasons for RightScale
No Wait IT
Unified
Environment
Workload
Liberation
Automation to
Power IT at Scale
Leading Cloud
Expertise
Cloud Management!
31. 31
#
IT at Scale
Automated Environments
Multi-cloud backup and failover
• Auto-scaling and pre-built
scripts to recover from
performance degradation
and isolated instance
failures
• High availability database
architectures
• Match your architecture to
your applications’ availability
requirements
Cloud Management!
33. 33
#
Why SaaS Cloud Management
Built for Multi-Cloud
•
•
•
•
Geographic reach
Multi-vendor
Hybrid
Outage-proof DR
Data Optimized
• Largest repository of
data on cloud
deployments
• Best practice
configurations
Cloud Management!
More Resilient & Secure
• Geographically
distributed across clouds
• Architected for hostile
environments
Agile Delivery
• Instant on
• Feature agility
36. 36
#
Configuration Framework
Configuration Management
• ServerTemplates™, RightScripts, hosted Chef
• Reproducible: Predictable deployment
• Dynamic: Configuration from scripts at boot time
• Multi-cloud: Cloud agnostic and portable
• Modular: Role and behavior abstracted from
infrastructure
Service Catalog
• Edit and customize to specific use cases
• Limit usage to certain users and
sub-accounts
Cloud Management!
37. 37
#
MultiCloud Marketplace
Application stack store
• Published by RightScale, partners, and users
• Images, scripts, recipes, and macros
• Versioned and supported
License management
• ISV single billing and pay-per-hour billing
• Open source
RightScale
ISV Partners
Community
Cloud Management!
38. 38
#
Automation Engine
Resource monitoring
• Server and application monitoring
• Alerts and escalations
Capacity management
• Auto-scaling
Deployment orchestration
• Database backup, failover, recovery
• Script execution
• Code deploys and patches
Cloud Management!
39. 39
#
Governance Controls
Identity and access management
• Authentication, roles, permissions
• Umbrella accounts and sharing
Policy management
• Infrastructure audits and tracking
• Event and user audit events
Usage and cost management
• Cost tracking and quotas
• Real-time run rate projections
Cloud Management!
40. 40
#
Gartner Cloud Management Definition
Access Management
þ
þ
Self-service interface
[Self-service Lite UI]
Programmable interface
[Widgets, Quickmonitors, Bookmarks]
Service Management Service Optimization
þ
þ
Subscriber management
þ
Identity and access management
[Enterprise Manager, SAML & OpenID]
Vendor, contract, and license management
[Single billing, ISV ServerTemplates]
Service catalog
[Library]
Service model
þ
Configuration management
[ServerTemplates]
Service level management
þ
þ
þ
Cloud Management!
Availability and performance management
[Monitoring, Alerts, Escalations]
Demand and capacity management
[Autoscaling]
Metering, showback, and billing
[Usage Estimates, Enterprise Report Manager]
Policy management and optimization
þ
þ
þ
Orchestration
[CloudFlow Deployment Orchestration]
Abstraction layer to resource management tier
[Multi-cloud API, Cloud Gateways]
Federation
[Monitoring, logging, and alert data export]
41. 41
#
RightScale SaaS Architecture
• Cloud-specific services are managed locally
• In cloud or geographically nearby for high performance and low latency
• RightScale core services are managed in global clusters
• Geographically distributed with highly available, replicated clusters
Replicated
Public
Cloud A
Public
Cloud A
Public
Cloud B
Cloud Management!
Public
Cloud D
Public
Cloud C
Private
Cloud 1
