This document is a press review from February 26, 2017, focusing on the digital transformation of the power grid and the role of IoT and data in the energy sector. It discusses the challenges and expectations of transmission system operators (TSOs) as they adapt to a rapidly evolving digital landscape while also highlighting the need for better cross-border cooperation and new market designs. Furthermore, it introduces innovative platforms like Ericsson and Panasonic's energy-as-a-service solution and emphasizes the importance of integrating consumer participation in energy markets.

1. Revue de presse IoT / Data du 26/02/2017
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Voici la revue de presse IoT/data/energie du 26 février 2017.
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1. Power grid operators expect their ‘Uber moment’
2. European power grid operators gear up for digital transformation
3. Ericsson, Panasonic Introduce EaaS Platform for Telecom - Energy Manager Today
4. Openergy, la start-up qui allie big data et simulation énergétique temps réel
5. Progress on business IoT adoption slower than expected
6. SolarCoin showcased as Global Renewable Energy Incentive at Event Horizon
7. GRDF - Energycamp #6 – Comment l’IoT et la data permettront-ils de créer de
nouveaux services B2C ?
Power grid operators expect their ‘Uber
moment’
Source URL: https://www.euractiv.com/section/energy/news/power-grid-operators-
expect-their-uber-moment/
TSOs hope the European Commission’s new electricity market design proposals will allow
them to cooperate better across borders and shed more light on future relationships
between market players. [spinster cardigan/Flickr]
Transmission system operators are struggling to fulfill their traditional mission of
maintaining security of supply in a rapidly evolving environment driven by digitalisation.
The electricity sector knows it is heading towards a digital revolution, but does not know
yet what it will look like.
“The taxi world has changed due to Uber. The hotel business has changed due to Airbnb
or Booking.com,” said Ben Voorhorst Vice-Chair of the Board of European Network of
Transmission System Operators (ENTSO-E).
“But what will be the Uber moment for us?” he asked delegates at a conference of
European transmission system operators, held in Bratislava last week (23 September).
Need for balance

2. The digitalisation of the grid holds the promise of greener electricity generated by a
multitude of “energy citizens” equipped with solar panels on their rooftops.
That requires “smart” electricity grids, and keeping the load balanced, which is not an
easy task for transmission system operators (TSOs) who have to take on board the
variable inputs from renewable energies, depending on whether the sun shines or the
wind blows.
In Bratislava, TSO representatives shared notes about how to anticipate the known
unknowns. They also voiced their expectations towards the European Commission, which
is set to propose legislation by the end of the year on a new market design for electricity.
TSOs are responsible for transmitting electricity from large generation plants to local
distribution system operators (DSOs). They have to ensure the balance of demand and
supply in the grid at every moment. But that becomes increasingly difficult as more and
more renewable energy sources are being connected to the distribution grid.
Part of the answer lies in digitisation, an issue associated more often with DSOs who
deliver electricity to final consumers and buy back renewable electricity from them –
typically generated by solar panels installed on their rooftops.
For the larger TSOs, smart grids means using digital technologies to adjust the
fluctuations in power load and keep the system balanced.
But for now, TSOs view this mainly as a challenge to the EU’s flagship Energy Union
policy, which aims for affordable, competitive low-carbon energy.
Changing society
According to Juraj Nociar, the Head of Cabinet of Commission Vice-President Maroš
Šefčovič, the Energy Union’s goals go beyond the decarbonisation agenda.
“We are changing the whole society,” said Nociar, a Slovak, in his opening speech at the
Bratislava conference. He believes the “rapid digital revolution has created new
opportunities no one could have dreamed about before”.
“Could you imagine a car that can program itself to charge its battery according to the
weather forecast?” he asked. “If I told you that five years ago, you would tell me I am
crazy and dreaming about something which is really not realistic,” he said.

3. For Nociar, technology is not the problem anymore. “It’s the question of making it
available for more or less everyone,” he told a room full of TSO executives.
Digitalisation critical for grid flexibility
Peder Østermark Andreasen, the President of ENTSO-E and CEO of Energinet.dk, sees
digitalisation as an opportunity, too.
“More and more of our resources are producing not according to a schedule, but
according to weather conditions,” Andreasen told reporters at a press conference.
The share of renewables in the electrical system in some countries can reach up to 80%,
he pointed out. “This calls for more flexibility,” he told journalists. “Smart girds and smart
meters, digitalisation of the houses, free flow of data about the current status of the
system are critically important,” he said.
For TSOs, the “rapid digital revolution” is putting DSOs and consumers at centre stage.
“There could be a good business case for DSOs, for aggregators and for traders to
engage themselves in investing on the customer side in the distribution network to unlock
the full potential of active customers supporting the system,” Andreasen argued.
“We can create markets, but we do not participate in these markets.”
“The problem (of digitisation) is primary a question for DSOs,” said Miroslav Stejskal, the
chairman of the Slovak TSO Slovenská elektrizačná presonová sústava (SEPS), reminding
journalists that, “The role of the TSOs is energy balancing.”
Division of responsibilities
Actually, the precise role of TSOs in the 21st century electricity system is yet to be
defined.
TSOs hope the European Commission’s new electricity market design proposals will allow
them to cooperate better across borders and shed more light on future relationships
between market players.
According to Kamila Csomai, the CEO of the Hungarian TSO MAVIR, the Commission is
expected to define “the clear roles of responsibility between DSOs and TSOs, so as to
ensure their efficient cooperation within and across countries”.
Price-sensitive washing machines
Current research shows a more nuanced picture of the future electricity grid.
Mark Van Stiphout, Deputy Head of Unit at the European Commission’s energy
directorate, said the Commission is working on a project to foster TSO cross-border
cooperation in using probabilistic forecasting in order to relieve congestion.
Another project has connected household devices, like washing machines, tied to the
local grid powered by smaller generation units. They turn themselves on and off according

4. to price signals.
“The customer just says, for example, ‘I want to have my laundry washed by tomorrow’,”
Van Stiphout explained. He hinted that the Commission’s upcoming electricity market
design initiative would promote regional cross-border cooperation between TSOs, as well
as dynamic prices based on smart meters and wholesale markets.
“All of this is about making consumers participate more actively in the market,” Van
Stiphout said.
Grids for citizens
While the traditional models and relationships in the power sector are being shaken up, it
is important not to forget the ultimate goal, warned Antonella Battaglini, CEO of the
Renewable Grid Initiative.
“We build grids for the future. Actually, it is for the citizens,” she told EurActiv.sk at the
conference. “It’s not for the TSOs, the DSOs or the policy-makers. It’s for society as a
whole.”
European power grid operators gear up
for digital transformation
Source URL: http://www.euractiv.com/section/energy/news/european-power-grid-
operators-gear-up-for-digital-transformation/
The next wave of digital innovation – and disruption – in the electricity sector will rely on
artificial intelligence and Blockchain technology, according to the new boss of the
European power grid operators association, ENTSO-E, who is drafting an IT roadmap for
publication later this year.
Just two weeks after taking on his new role, Laurent Schmitt, the new secretary general of
the European Network of Transmission System Operators (ENTSO-E), is already buzzing
with new ideas and projects.
“We are at the beginning of the digital transformation,” the Frenchman told reporters on
Wednesday (18 January), admitting “nobody knows” yet exactly where the digital
revolution will take the electricity industry.
And he believes Europe is in a good position to take a leading role in the development of
digital grids, which are expected to transform the way people consume and, sometimes,
also produce and store electricity.
Transmission system operators are struggling to fulfil their traditional mission of
maintaining security of supply in a rapidly evolving environment driven by digitalisation.

5. “I think Europe is very advanced in the amount of renewables already connected to the
system” and has more experience than any other region in the world when it comes to
managing variable flows of electricity using digital technology, he said.
“The industrial base in Europe is strong and relevant,” said Schmitt who was global smart
grid strategy leader at GE before joining ENTSO-E, citing industry frontrunners such as
Sweden’s ABB, Germany’s Siemens and France’s Schneider Electric.
However, “the US is three or five years ahead of Europe” when it comes to developing
new business models based on demand response technology, added Schmitt, who
worked on gas turbine control systems for North American markets at Alstom before the
French company was acquired by GE.
Some of these digital applications will work better if shared across EU countries in the
internal energy market, Schmitt stressed, saying he was “positively surprised” by the
appetite for cooperation among European grid operators on IT matters.
“We would like to jointly develop things,” he said, revealing that ENTSO-E was currently
working on an IT strategy and roadmap for publication in the second half of 2017,
probably as early as July. “This IT roadmap and strategy is built around that notion: How
can we together be more efficient in building this IT infrastructure.”
“This will be a very important document,” Schmitt insisted, saying ENTSO-E’s role was to
assist in areas like harmonisation and sharing industry resources on some IT
developments.
Artificial intelligence and Blockchain
Traditionally, the digital dimension of electricity has been associated with smart meters,
which allow households to control their energy bill by prioritising consumption when
power is cheapest, usually at night.
But Schmitt emphasised that digital grids “go beyond smart meters” by adding a layer of
communication infrastructure on top of the sensors embedded in people’s homes.
“In the new digital world comes artificial intelligence, big data and all these new
technologies. And I think there is at least as much hope to gain efficiency with those
technologies than with a smart meter,” Schmitt said.
Artificial intelligence can bring huge benefits in terms of the accuracy of energy demand
forecasts Schmitt explained, saying it can bring big energy savings on a system-wide
level.
“We’re not against smart meters but they are not the end of the story,” he stressed,
explaining that the smart grid is “the brain” behind smart meters – “the calculation, the
analytics that is behind efficient decisions”.
“I’m a true believer in data, and what data can bring for smart grid operation.”
Artificial intelligence, he said, will also help manage data privacy, ensuring only

6. information approved by individual consumers is passed on to grid operators or other
parties in the electricity value c
Asked by EurActiv.com about the potential of Blockchain, Schmitt cited a pilot project in
Southern France calledNiceGridwhich pioneered peer-to-peer energy exchanges between
solar PV installations and storage suppliers, allowing to maximise the integration of
intermittent renewable energy into the distribution grid.
“By 2020, more than 50 billion of grid devices integrated through Prosumers and
Prosumer Virtual Power Plants are expected be connected to each other worldwide,
requiring electricity grids to progressively become the foundation of new Digital Systems
of System architectures, composed of ‘Constellations of Prosumer Microgrids’,” Schmitt
wrote in a blog post on the Peer2Peer energy revolution.
Regional cooperation is key
But for his IT roadmap to succeed, Schmitt will have to overcome more down-to-earth
political realities, including fragmentation across national and regional borders.
ENTSO-E represents 42 electricity transmission system operators (TSOs) from 35
countries across Europe, with members including the likes of France’s RTE, Britain’s
National Grid and Belgium’s Elia. In a country like Germany, there are four grid operators
represented, reflecting the regional boundaries of the federal state.
This complexity is aggravated by the interface between TSOs, which are in charge of big
power transmission lines, and the distribution system operators (DSOs) who own the local
grids that reach out to the end consumer.
And this is where politics can get in the way.
“This question of alignment between European and national regulation is very complex to
manage. And simply because there is no alignment on all political aspects across
Europe,” Schmitt remarked.
And while it isn’t ENTSO-E’s job to deal with political questions, he said it can help “reach
consensus” on rules, standards and harmonisation across borders.
A lot is already underway on cooperation between regional grid operators, said Fabien
Roques, an associate professor at the University of Paris-Dauphine who co-authored a
report on the issue for FTI-Compass Lexecon Energy in December 2016.
This includes regional security coordinators (RSCs) who carry out sensitive tasks such as
security analysis on behalf of the TSOs, who are both their clients and owners.
However, infrastructure projects “are often slowed down by local opposition which
generates delays and additional costs, or even sometimes the cancellation of projects,”
the report found, saying governance between RSCs should be improved to ensure greater
transparency.
Schmitt believes however that a collaborative approach will come naturally. Cooperation
among TSOs started with electricity blackouts in 2003 and 2006, which highlighted the
need to import electricity from abroad in case of emergency.

7. “TSOs have regional cooperation in their DNA, it’s a must. You need to cooperate, there is
no border for electrons,” said Susanne Nies, Corporate Affairs Manager at ENTSO-E.
All ENTSO-E members are now obliged to join a regional cooperation centre, all of which
need to have five common services implemented by end 2018.
Electricity suppliers are increasingly using real-time data to visualise Europe’s energy grid
in order to carry out their day-to-day work and it is information that is open to
everyone.EurActiv’s partner Der Tagesspiegel provides an overview.
But this is still considered insufficient by the European Commission. In November, the EU
executive proposed a new electricity market design, foreseeing more cooperation
between grid operators in regional operations centres by the end of 2021, under the
leadership of ENSTO-E, to develop common rules on cross-border electricity flows.
“We’re now saying, let’s align even more services and have a roadmap to build, say, a
further ten,” Schmitt said.
Background
A European Commission proposal for a new EU electricity market design was unveiled on
30 November as part of a Winter Package of Energy Union legislation that promises to put
consumers in the driving seat.
The European Commission promised a “new deal for consumers” saying the new market
design would do away with all forms of price regulation. Consumers will be exposed to
price fluctuations, but also empowered to react to them, for example by moderating
consumption during peak times and buying kilowatt-hours when demand, and prices, are
low.
The goal is to create a market fit for a growing share of power from intermittent renewable
sources, chiefly wind and solar.
One area that looks set for rapid growth on the back of these changes is battery storage,
which could enable consumers to buy electricity when it is going cheap, and use it later
when peak demand pushes prices up. Storage capacity may also come in the guise of
electric vehicles connected to the grid.
An electricity market revamp could see battery storage go mainstream. But questions
remain over who will put the infrastructure in place.
Ericsson, Panasonic Introduce EaaS
Platform for Telecom - Energy Manager

8. Today
Source URL: http://www.energymanagertoday.com/ericsson-panasonic-introduce-eaas-
platform-for-telecom-0167637/
Telecommunications providers – cable operators and wired and wireless companies –
generally run a great number of small and often unmanned facilities. Cable headends, cell
towers and other facilities collectively use tremendous amounts of power. Equipment
needs electricity to run, of course. The gear also must be kept at recommended
temperatures.
Managing these assets can result in greater efficiency and more stable performance.
Against that backdrop, Ericsson and Panasonic have announced an energy-as-a-service
(EaaS) offering. The companies say the service will “intelligently measure, monitor and
maintain energy infrastructure for mobile operators and tower companies.” It will do this,
the release says, through big data analytics, energy management software and lithium-ion
batteries.
The companies say that the platform will reduce total cost of ownership by 20 percent.
The gains will be from longer battery life and reduced maintenance calls. It also will result
in more up time for carriers. The platform will be extended to serve the utility and
transport and public safety sectors, the companies say.
At DistribuTECH 20017 last month in San Diego, Blue Pillar introduced the Aurora Energy
Network-as-a-Service offering. The goal, the company said, is to simplify access to
behind-the-meter data and control from distributed energy resources. These can be those
that generate, store, switch, consume or measure energy.
Openergy, la start-up qui allie big data et
simulation énergétique temps réel
Source URL: http://www.batiactu.com/edito/openergy-start-up-qui-allie-big-data-et-
simulation-48155.php
Openergy s'adresse à un marché en plein essor : celui de la garantie de performance
énergétique. La solution consiste donc à mettre en parallèle consommations réelles et
objectifs chiffrés, afin de savoir si ces derniers sont atteints ou s'il existe un écart, qu'il
s'agira d'expliquer. Riad Ziour, l'un des deux fondateurs de la start-up, nous raconte : "La
société existe depuis quatre ans. Elle part du constat que deux mondes coexistent : celui
des énergéticiens et thermiciens, d'un côté, et celui des statisticiens et informaticiens de
l'autre. Les premiers ont une bonne compréhension des phénomènes physiques, tandis
que les seconds développent des outils de calcul. Notre plateforme allie les deux, la
simulation, d'habitude utilisée en conception, et l'analyse des données".
La "Virtual Building Platform" a nécessité trois ans de R&D et combine donc des données
réelles de consommation et de météorologie afin d'alimenter en direct une modélisation
virtuelle du bâtiment. "Les données d'input sont, au minimum, celles d'un compteur

9. communicant et de quelques sondes de température. Mais, pour un résultat plus détaillé,
il vaut mieux celles d'une GTB (système de gestion technique, Ndlr)", dévoile-t-il. La
solution Openergy s'adresse donc uniquement au tertiaire et à l'habitat collectif avec
chaufferie collective, et pas du tout à la maison individuelle. "Nous sommes sur le même
segment que Cofely ou Dalkia, avec qui nous travaillons. Il faut en effet un certain volume
d'énergie consommée", précise le dirigeant.
Big data ET temps réel ?
Question volume de données en revanche, Riad Ziour nous livre sa réflexion : "Le terme
medium data serait peut-être plus approprié que big data, puisque la volumétrie est
importante sans être exceptionnelle comme celle d'un géant comme Amazon. Il faut
considérer qu'ungros bâtiment de bureaux, comme le nouveau siège de Veolia à
Aubervilliersgénère 1 million de données par jour, soit 10.000 toutes les 10 minutes
environ". Le recours à des outils existants, développés pour les acteurs du Web ou de la
finance, des secteurs économiques plus en avance que le bâtiment dans la numérisation,
permet d'analyser facilement cette quantité de données, même en cas de forte demande
(plusieurs milliers de bâtiments). "Elle est gérée en analyse glissante sur des clusters de
serveurs. Les volumes sont compris entre quelques gigaoctets et un teraoctet au
maximum par bâtiment. On peut être rapidement 'challengés' au niveau de la montée en
puissance mais les technologies du cloud permettant de faire tourner les calculs sur des
serveurs à la demande existent déjà", assure-t-il. Une fois collectées et traitées, ces
données alimentent donc la partie simulation énergétique qui, à son tour peut nécessiter
un certain temps de calcul.
"Ce n'est évidemment pas du 'temps réel' à la milliseconde, ni même à la seconde. Nous
nous adressons à des energy managers, donc l'échelle de temps est plutôt de l'ordre de
l'heure. Chaque bâtiment peut être soumis à une dizaine de simulations par jour", nous
explique le co-fondateur d'Openergy. Mais la plateforme se révèle capable d'identifier
automatiquement les causes des éventuels écarts relevés entre les consommations
théoriques et réelles et de distinguer les responsabilités en cas de non-respect d'un
contrat avec garantie de performance. Mais qu'en est-il de la consommation électrique
des data-centers qui seront mobilisés pour résoudre toutes ces simulations numériques ?
N'effacera-t-elle pas les bénéfices attendus à l'autre extrémité de la chaîne dans les
bâtiments réels ? "Qu'on se rassure tout de suite : la dépense énergétique pour les calculs
est sans commune mesure avec les économies réelles ! Il existe un facteur 1.000 entre ces
deux grandeurs", précise Riad Ziour.
"Le marché de la garantie de performance énergétique est le marché de
demain", Riad Ziour
La plateforme virtuelle a d'ores et déjà été testée par certains grands acteurs comme
Engie (d'où sont issus les deux cofondateurs) et EDF sur différents cas concrets pour
mieux comprendre le comportement des bâtiments. Puis la partie temps réel a été
déployée chez Veolia, ainsi qu'à Saclay au centre R&D d'EDF. "Immobilière 3F l'a employé
pour vérifier la performance de logements nouvellement livrés tandis que Cofely l'utilise
pour ses contrats de garantie", nous dévoile le dirigeant. L'étape suivante, pour la jeune
pousse, sera donc de lever des fonds, afin d'accompagner son développement
commercial et opérationnel. Elle compte également améliorer son interface utilisateur, afin
de la rendre plus agréable. Mais Riad Ziour en est certain : "Le marché de la garantie de
performance énergétique est celui où il y a le plus de valeur ; c'est le marché de demain".

10. La start-up vise 2.500 bâtiments suivis en 2019.
Progress on business IoT adoption
slower than expected
Source URL: http://www.computerweekly.com/news/450413540/Progress-on-business-
IoT-adoption-slower-than-expected
The Economist Intelligence Unit last looked at business
IoT adoption in 2013. Its latest business adoption index
shows slow progress
The Internet of things business index 2017: transformation in motion report from the
Economist Intelligence Unit (EIU) has found that many companies have not evolved their
internet of things (IoT) strategies as far as they had hoped.
Based on a survey of 825 senior business leaders, almost six out of 10 (57%)
respondents agree “somewhat” or “strongly” with the statement: “Our progress with the
IoT has not happened as fast as we expected.”
When the EIU looked at the state of IoT business adoption in 2013, it found that, on
average, many worldwide were still in the research stage (at point 4 on a scale of 1 to 10)
and were slightly more likely to be using the IoT for internal operations and processes
than in external products or services.
The score for the use of IoT in external products and services has increased from 3.88 in
2013 to 4.33. Use of IoT for internal operations rose slightly from 4.25 in 2013 to 4.34 in
2016.
The EIU found that North America, Europe and Asia-Pacific have all made some progress
on external IoT products and services. However, it found that the North American index
for internal IoT adoption slipped from 4.00 in 2013 to 3.78 in 2016.
According to the EIU, a fall in oil prices in 2016 may have contributed to less of a
business need for energy efficiency. Only 1% of North American respondents identify
“energy management” as one of the areas where the IoT brought about the greatest
positive change, compared with 16% who expected this to be the case back in 2013.
Asia-Pacific’s score rose fractionally from 4.35 to 4.53, while European businesses had
the biggest index gain, with internal operations rising from 4.39 in 2013 to 4.64 in 2016.
The EIU found that 45% of businesses rate technology innovation as the most important
factor behind successful IoT strategies, while 32% put data analytics as the top success
criteria.
The report suggested that companies may find it hard to acquire the right data skills,

11. since IoT sensor data tends to be stream-based, while data scientists are more
accustomed to manipulating structured data.
SolarCoin showcased as Global
Renewable Energy Incentive at Event
Horizon
Source URL: http://www.electricchain.org/solarcoin-showcased-as-global-renewable-
energy-incentive-at-event-horizon/
February 20, 2017
ElectriCChain showcases SolarCoin as a Global Renewable Energy
Incentive at Event Horizon, Vienna
The Global Summit on Energy and Blockchain organized through GridSingularity was held
at the Vienna Imperial Palace, the Hofburg.
More than 500 people from 36 countries came together to discuss on how blockchain will
enable a revolution in the energy sector.
Speakers included Ed Hesse, CEO GridSingularity; Vitalik Buterin and Dr. Gavin Wood,
Ethereum Co-Founders; Christoph Jentzsch, CEO and Founder of Slock.it ; the Ministry of
Transport, Innovation and Technology of Austria ; the Secretary General at the World
Energy Council who described blockchain as the missing link in the energy system.
Dr. Herve Touati, managing director at the Rocky Mountain Institute also announced
launching the Energy Web Foundation. This non-profit foundation will attempt to be the
vehicle for the energy sector to explore the impact of blockchain collectively.
The two days focused on the opportunity of blockchain in the energy sector. But there
was also the chance to discuss the important topic of security as connected devices are
potentially unsecure.
A growing number of use cases and developments across the energy sector were
showcased including peer-to-peer energy trading, the sharing of connected devices, the
use of SolarCoin as a digital currency to incentivize for energy production and enable
local markets and facilitating access to energy.
Blockchain is the missing link in the energy system and will reduce energy costs
About ElectriCChain
ElectriCChainis an Andorran Non Profit which aims to accelerate blockchain technology in
the solar photovoltaic industry. ElectriCChain is specifically working towards the

12. integration of SolarCoin as a Digital Asset designed to incentivize the production of
renewable energy. Participating in the SolarCoin program can be done online, directly at
the www.solarcoin.org website. More than 250.000MWh of solar energy have been
incentivized through SolarCoin across 27 countries. ElectriCChain also develops solar-
blockchain dataloggers for solar installations.
Visit: www.electricchain.org and www.electraseed.com
About SolarCoin
SolarCoinwas developed with blockchain technology to generate an additional reward for
solar power producers. Solar installation owners registered to the SolarCoin network
receive a SolarCoin for each MWh of solar electricity they produce.
This Digital Asset will allow solar electricity producers to receive an additional reward for
their contribution to the energy transition, which will develop itself through network effect.
SolarCoin is the world’s largest community-based solar electricity reward program. Its
alternative digital currency may be claimed by individuals with solar-powered homes or
commercial solar electricity producers. The project promotes the use of clean,
environmentally sustainable energy, with the eventual goal of shifting the levelized cost of
energy away from fossil fuels. The project is currently worth more than $6 billion.
The SolarCoin Foundation and related affiliates are acting in the field of Blockchain
Technology and Digital Assets, with the following related internet sites and companies
participating: solarcoin.org, solarchange.co, solcrypto.com, electricchain.org, and
electraseed.com
The Mission of the SolarCoin Foundation is to help deliver more Solar Energy globally and
initiate the Energy Transition.
GRDF - Energycamp #6 – Comment l’IoT
et la data permettront-ils de créer de
nouveaux services B2C ?
Source URL: https://www.energystream-wavestone.com/2017/02/interview-grdf-
energycamp-6-liot-data-permettront-de-creer-de-nouveaux-services-b2c/
[…]
Dans le cadre de sa mission de service public, dans
quelle mesure GRDF intervient auprès des fabricants de
chaudières ?

13. GRDF apporte sa vision de la maintenance de demain à l’ensemble des fabricants
mais aussi à la filière.
[…] Les chaudières connectées rendent aujourd’hui possible le diagnostic à distance et
demain la maintenance prédictive.
Hier, en cas de panne, le client devait d’abord contacter le service de maintenance. Un
technicien intervenait alors sur place pour établir un diagnostic, en prenant avec lui
certaines petites pièces usuelles. Si la panne nécessitait le remplacement d’une pièce
plus spécifique ou une intervention plus importante, le chaudiériste devait alors
commander la pièce puis faire intervenir à nouveau un technicien pour réaliser l’opération
de maintenance.
Aujourd’hui, en cas de panne, l’exploitation des données de la chaudière connectée
permet ainsi au SAV une analyse de l’état de l’équipement à distance et une identification
de l’origine de la panne (si le client a donné son aval pour que les données soient
directement envoyées au SAV). Le SAV peut alors, soit intervenir à distance, soit faire
intervenir un technicien, qui ne se déplace ainsi qu’une seule fois. L’analyse préalable de
la panne est alors clé pour vérifier la disponibilité des pièces de maintenance. Elle réduit
les déplacements du technicien et le temps d’indisponibilité de la chaudière.
Enfin, la transmission de données par la chaudière peut s’avérer précieuse pour étendre
la durée de vie de l’appareil, en anticipant la défaillance d’une pièce grâce à la
maintenance prédictive. Avec ces nouvelles solutions connectées, les SAV bénéficieront
d’une réduction possible de leurs coûts grâce à une gestion de leur stock et une gestion
plus souple des équipes. Côté client, cette anticipation permettra, à terme, de ne plus
jamais connaître de panne de chaudière.
Et pour le consommateur, quels sont les apports ?
Pour les consommateurs de gaz, les nouvelles solutions apportent un meilleur
confort et des économies d’énergie. L’utilisation de chaudières intelligentes permet en
effet d’anticiper et de mieux répondre aux besoins énergétiques d’un bâtiment, en se
basant sur la météo, l’inertie thermique du bâtiment, ou encore les habitudes de
consommation des occupants. Par ailleurs, les équipements de nouvelle génération
entraînent des économies substantielles pour le consommateur, grâce à la chaudière à
condensation par exemple (30% d’économies d’énergie).
Où en est-on dans la mise en place de ces solutions
économes et plus propres ?
En France, les équipements connectés n’en sont encore qu’à leurs débuts.Alors que
près de 10% des foyers américains sont équipés de solutions connectées, en France ce
taux n’est que de 0,3%. Bénéficiant pourtant d’une couverture internet plus dense, le
parc français semble propice au développement des solutions connectées.
2017 devrait être l’année des équipements connectés dans le secteur de l’énergie, avec
l’arrivée sur le marché de nouvelles chaudières connectées.

14. On observe deux temps en matière de développement des équipements connectés, qui
répondent chacun à un besoin :
La gestion du confort est une première étape. Elle répond à un besoin des clients,
de mieux gérer la température au sein du logement. Pour y répondre, les fabricants
ont développé des solutions digitales de pilotage, soit en interne, soit en nouant un
partenariat.
Les premiers thermostats connectés apparaissent sur le marché français en
septembre 2013 et sont proposés par des acteurs issus du monde de
l’informatique (ndlr : tels que Google et son Nest par exemple). Ces solutions
entraînent d’une part une véritable rupture technologique et apportent d’autre part
une nouvelle expérience à l’utilisateur, liée au pilotage à distance du chauffage.
Ce pilotage peut être effectué depuis un smartphone, une tablette ou directement
depuis un ordinateur. Les thermostats connectés sont proposés en version
monozone ou multizone et s’installent dans le logement aussi facilement que les
thermostats classiques (ndlr : découvrez nos articles sur les thermostats
connectés).
Les chaudiéristes prennent le relais et développent à leur tour des thermostats
connectés. La connaissance fine de leurs chaudières, de plus en plus modulantes,
leur permet de proposer une offre de pilotage de la chaudière encore plus précise.
Performants et fiables en régulation, les thermostats connectés des chaudiéristes
prolongent la durée de vie des installations de chauffage. Reliés à une chaudière au
gaz, ces produits se positionnent aujourd’hui à la pointe de la technologie et
permettent d’introduire les solutions gaz naturel dans le monde du smart. La
connectivité apporte une image moderne, d’avenir, et valorise l’équipement en
apportant simplicité, souplesse et confort à l’utilisateur final.
L’offre des chaudiéristes se développe à grande vitesse et même si certains ont
une légère longueur d’avance dans ce domaine, l’ensemble des acteurs devraient
être en capacité de proposer ces solutions d’ici la fin de l’année 2017.
La seconde étape est l’optimisation de la maintenance des chaudières, grâce à des
réseaux de chaudières connectées. Le besoin pour les chaudiéristes est de pouvoir
communiquer avec leur parc de chaudières, afin d’optimiser leurs processus de
maintenance notamment. Là encore, deux stratégies pour la transmission des
données : soit le passage par la box internet du client, soit par un partenariat avec
un opérateur télécom de l’Internet des Objet (IoT), comme e.l.m. leblanc et Sigfox
ont pu le faire.
L’ensemble de ces développements dans le domaine des objets connectés promet
une nouvelle ère pour les solutions gaz naturel. Chez GRDF, nous souhaitons être
moteur dans cette transformation.