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Presentation to UWS Student Experience Committee (SEC)
‘Personal Tutor Seminar’ Feb 2015
Student support and guidance:
reimagining the personal tutor system at UWS
School of Media, Culture & Society
Dr Neil McPherson
Assistant Dean (Education)
Challenges:
Visibility & consistency
Engagement & participation
Diversity of learner needs
Information and misinformation
Learning in instruction mode: educational &
institutional hierarchies
Q.11: I have been able to contact staff when I need to
Q.12: Good advice was available when I need to make study choices
Q.19: The course has helped me present myself with confidence
Benefits:
Educational guidance
Pastoral care
Personal development
• Progression and retention (see Thomas 2010)
• Belonging and ‘fit’
• Security and safety
Student support and guidance: reimagining the personal tutor system
A partnership model for student support and guidance
Heggie & McPherson 2014
A methodology & model for learning in partnership
A partnership model for student support and guidance
“…partnership working recognises that all members in the partnership have legitimate, but
different, perceptions and experiences. By working together to a common agreed purpose,
steps can be taken that lead to enhancements for all concerned. The terms reflect a mature
relationship based on mutual respect between students and staff”
(QAA 2012: 5)
Disrupting hierarchies
Sharing ownership
Supporting engagement
Promoting belonging
A partnership model for student support and guidance
“Challenge - all parties are encouraged to constructively critique and challenge practices,
structures and approaches that undermine partnership, and are enabled to take risks to
develop new ways of working and learning”
(HEA 2014)
Disrupting hierarchies
Sharing ownership
Supporting engagement
Promoting belonging
HEA. 2014. Framework for partnership in learning and teaching. York, Higher
Education Academy.
QAA. 2012. UK quality code for higher education chapter B5: Student engagement
draft for consultation, Gloucester: QAA.
References

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Rethinking the personal tutor system SEC Feb 2015

  • 1. Presentation to UWS Student Experience Committee (SEC) ‘Personal Tutor Seminar’ Feb 2015 Student support and guidance: reimagining the personal tutor system at UWS School of Media, Culture & Society Dr Neil McPherson Assistant Dean (Education)
  • 2. Challenges: Visibility & consistency Engagement & participation Diversity of learner needs Information and misinformation Learning in instruction mode: educational & institutional hierarchies Q.11: I have been able to contact staff when I need to Q.12: Good advice was available when I need to make study choices Q.19: The course has helped me present myself with confidence Benefits: Educational guidance Pastoral care Personal development • Progression and retention (see Thomas 2010) • Belonging and ‘fit’ • Security and safety Student support and guidance: reimagining the personal tutor system
  • 3. A partnership model for student support and guidance Heggie & McPherson 2014 A methodology & model for learning in partnership
  • 4. A partnership model for student support and guidance “…partnership working recognises that all members in the partnership have legitimate, but different, perceptions and experiences. By working together to a common agreed purpose, steps can be taken that lead to enhancements for all concerned. The terms reflect a mature relationship based on mutual respect between students and staff” (QAA 2012: 5) Disrupting hierarchies Sharing ownership Supporting engagement Promoting belonging
  • 5. A partnership model for student support and guidance “Challenge - all parties are encouraged to constructively critique and challenge practices, structures and approaches that undermine partnership, and are enabled to take risks to develop new ways of working and learning” (HEA 2014) Disrupting hierarchies Sharing ownership Supporting engagement Promoting belonging
  • 6. HEA. 2014. Framework for partnership in learning and teaching. York, Higher Education Academy. QAA. 2012. UK quality code for higher education chapter B5: Student engagement draft for consultation, Gloucester: QAA. References