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GIVING THE BEST AND THE NEW UNDER ONE ROOF
RETAIL MANAGEMENT
5/24/2016 1
LOGO
Contents
Conclusion5
Functions2
Retail Industry - India3
Trends in Retail Formats4
R Retail – An Intro1
5/24/20162
LOGO
Let us start with a question
Is there any thing common our local Jagadamaba’s
store and Big bazar?
What is it ?????
Think for while before we start.
5/24/20163
LOGO
RETAILING
It is defined as a activities or steps used to sell a product or
service to consumers for their household, personal or domestic
consumption.
Retail derived from French word Retaillier meaning ‘ to cut a
piece off or to break bulk’
A retailer is a person, agency or institution which is in the
business of reaching the goods, merchandise or services to the
ultimate consumers.
5/24/20164
LOGO
Functions
1. Sorting
2. Breaking Bulk
3. Holding stock
4. Additional Services.
5. Communication Channel
6. Advertising and Distribution
5/24/20165
LOGO
Sorting
Manufacturers usually make one or a variety of products and
would like to sell their entire inventory to a few buyers to reduce
costs.
Consumers prefer variety of goods and services and buy in
required quantities.
So retailers has to buy goods in reasonable quantities and selling
them to consumers in small units
5/24/20166
LOGO
Breaking Bulk
To reduce transportation costs, manufacturers and whole
sellers typically ship large cartons of the product.
Retailers then divided into small units for individual
consumption needs.
Ex : Groceries and Fruits.
5/24/20167
LOGO
Holding Stock
They offer the service holding stock for the manufacturers.
It allows availability of products to consumers.
It helps to keep prices stable and enables the manufacture to
regulate production.
5/24/20168
LOGO
Additional services
They ease the change in ownership of merchandise by
providing services that make it convenient to buy and
use products.
They provide product guarantees, after sales services
and dealing with consumer complaints.
They also provide credit and hire- purchase facilities.
5/24/20169
LOGO
Channel of Communication
They act as communication channel between
producers, whole sellers and the consumers.
Manufacturers learn sales forecasts, delivery delays
and customer complaints.
5/24/201610
LOGO
Advertising and Transport Functions
Small manufacturers can use retailers for advertising and pre-
payment of merchandise.
This in turn can lead to image and brand building of goods and
services offered by any firm.
5/24/201611
LOGO
Activities of Retailers
Arranging
assortment of
offerings
Breaking Bulk
Providing services Holding stock
RETAILERS
5/24/201612
LOGO
Arranging Assortment
An assortment is a retailer’s selection of merchandise.
Retailers have to select the combination of assortments of various
categories.
It must include substitutable items of multiple brands, SKUs and
price points.
Ex : MORE is a grocery chain has an assortment of fast moving
brands.
The assortment plan is governed by location, size and store
image
5/24/201613
LOGO5/24/201614
LOGO
S
5/24/201615
LOGO
RETAIL INDUSTRY IN INDIA
A Curtain raiser
5/24/201616
LOGO
Evolution of Indian retail
5/24/201617 17
Weekly Markets
Village Fairs
Melas
Convenience Stores
Mom and Pop/Kiranas
PDS Outlets
Khadi Stores
Cooperatives
Exclusive Brand Outlets
Hyper/Super Markets
Department Stores
Shopping Malls
Traditional/Perv
asive Reach
Government
Supported
Historic/Rural
Reach
Modern Formats/
International
Source of
Entertainment
Neighborhood
Stores/Convenienc
e
Availability/ Low
Costs /
Distribution
Shopping
Experience/Efficienc
y
LOGO
Indian retail Industry
5/24/201618
 Organized retail consists of 8 % and expected to reach by
20 % by 2020.
Indian retail market will be USD 750-850 Billion by
2015.
100 % FDI in Single brand retailing and 51% in Multi
brand retailing.
LOGO
Global Retail Development Index(2014) & India
5/24/201619
India ranked 20th in world by AT Kearney with a market
attractiveness of 36.8% and a country risk of 39% .
High operating costs, low bargaining power with vendors.
Real estate cost and space availability are important issues
in Indian retail industry.
LOGO5/24/201620
LOGO5/24/201621
LOGO5/24/201622
LOGO5/24/201623
LOGO5/24/201624
LOGO5/24/201625
LOGO5/24/201626
LOGO5/24/201627
LOGO5/24/201628
LOGO
Reasons for fragmented retailing
 Poverty
 Low per capita income
 Savings-focused and less indulgent mindset
 Poor infrastructure facilities
 Restriction on intra-state good movement
 High taxes
 Expensive supply chain
5/24/201629
LOGO5/24/201630
FDI acceptance among Indian states
LOGO5/24/201631
LOGO5/24/201632
LOGO5/24/201633
LOGO5/24/201634
LOGO5/24/201635
LOGO5/24/201636
LOGO
Biggest issues in Indian FDI policy
1) 50 % investment in Back end infrastructure.
2) 30 % sourcing from small industries
5/24/201637
LOGO
Challenges for International players
a) Availability of retail spaces.
b) High real estate and rental costs.
c) Clarification on certain policy - back end infrastructure .
d) Governmental procedures and political risk
e) Skilled manpower
f) Infrastructure and currency fluctuations
g) Right set of partners.
5/24/201638
LOGO
Constraints in Indian Retail Industry
Policy neglect
Shortage / high cost of real estate
Complex regulatory regime
Inefficiency in supply chain
Paucity of expert management and trained staff
Availability and cost of funds
5/24/201639
LOGO
Trends in Retail Outlets
1. Mom and Pop stores and Traditional stores.
2. Department stores
3. Discount stores
4. Category Killers
5. Specialty stores
6. E-tailers
7. E-stores or Virtual stores
5/24/201640
LOGO
Mom and pop stores
Traditional stores
Department stores Ex : Big Bazar, More etc
Specialty retailers Ex : Timezone, Tanishq
Discount stores : Ex- Wal-mart, K-mart, Reliance, Bigbazar etc
5/24/201641
LOGO
 Category Killers
They are giant retailers that dominate one area of merchandise.
They can purchase other items which are related with their
merchandise
Ex:- Office depot, home depot
Specialty stores
They concentrate on one type of merchandise.
Ex :- Body shop, Ravlon shops
5/24/201642
LOGO
E- tailers
They are strictly online retailers.
Ex :- Amazon , Flipkart
E-stores or Virtual stores Ex: Online portals maintained by
different retailing giants ex: Amazon, Wal-mart.
5/24/201643
LOGO
Retail - Opportunities
 Indian Consumer is changing
 Changes offer retailing opportunity
 Many opportunities – in Retail & Food Services
 Enabling Conditions Exist for achieving Success.
 Can provide placements for you people
5/24/201644
LOGO5/24/201645
LOGO5/24/201646
LOGO
Conclusion
1. Organised retail has huge potential in India.
2. Retail industry is dynamic nature.
3. It adds convenience and better choice for consumers.
5/24/201647
LOGO5/24/201648

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Retail management

  • 1. LOGOwww.themegallery.com GIVING THE BEST AND THE NEW UNDER ONE ROOF RETAIL MANAGEMENT 5/24/2016 1
  • 2. LOGO Contents Conclusion5 Functions2 Retail Industry - India3 Trends in Retail Formats4 R Retail – An Intro1 5/24/20162
  • 3. LOGO Let us start with a question Is there any thing common our local Jagadamaba’s store and Big bazar? What is it ????? Think for while before we start. 5/24/20163
  • 4. LOGO RETAILING It is defined as a activities or steps used to sell a product or service to consumers for their household, personal or domestic consumption. Retail derived from French word Retaillier meaning ‘ to cut a piece off or to break bulk’ A retailer is a person, agency or institution which is in the business of reaching the goods, merchandise or services to the ultimate consumers. 5/24/20164
  • 5. LOGO Functions 1. Sorting 2. Breaking Bulk 3. Holding stock 4. Additional Services. 5. Communication Channel 6. Advertising and Distribution 5/24/20165
  • 6. LOGO Sorting Manufacturers usually make one or a variety of products and would like to sell their entire inventory to a few buyers to reduce costs. Consumers prefer variety of goods and services and buy in required quantities. So retailers has to buy goods in reasonable quantities and selling them to consumers in small units 5/24/20166
  • 7. LOGO Breaking Bulk To reduce transportation costs, manufacturers and whole sellers typically ship large cartons of the product. Retailers then divided into small units for individual consumption needs. Ex : Groceries and Fruits. 5/24/20167
  • 8. LOGO Holding Stock They offer the service holding stock for the manufacturers. It allows availability of products to consumers. It helps to keep prices stable and enables the manufacture to regulate production. 5/24/20168
  • 9. LOGO Additional services They ease the change in ownership of merchandise by providing services that make it convenient to buy and use products. They provide product guarantees, after sales services and dealing with consumer complaints. They also provide credit and hire- purchase facilities. 5/24/20169
  • 10. LOGO Channel of Communication They act as communication channel between producers, whole sellers and the consumers. Manufacturers learn sales forecasts, delivery delays and customer complaints. 5/24/201610
  • 11. LOGO Advertising and Transport Functions Small manufacturers can use retailers for advertising and pre- payment of merchandise. This in turn can lead to image and brand building of goods and services offered by any firm. 5/24/201611
  • 12. LOGO Activities of Retailers Arranging assortment of offerings Breaking Bulk Providing services Holding stock RETAILERS 5/24/201612
  • 13. LOGO Arranging Assortment An assortment is a retailer’s selection of merchandise. Retailers have to select the combination of assortments of various categories. It must include substitutable items of multiple brands, SKUs and price points. Ex : MORE is a grocery chain has an assortment of fast moving brands. The assortment plan is governed by location, size and store image 5/24/201613
  • 16. LOGO RETAIL INDUSTRY IN INDIA A Curtain raiser 5/24/201616
  • 17. LOGO Evolution of Indian retail 5/24/201617 17 Weekly Markets Village Fairs Melas Convenience Stores Mom and Pop/Kiranas PDS Outlets Khadi Stores Cooperatives Exclusive Brand Outlets Hyper/Super Markets Department Stores Shopping Malls Traditional/Perv asive Reach Government Supported Historic/Rural Reach Modern Formats/ International Source of Entertainment Neighborhood Stores/Convenienc e Availability/ Low Costs / Distribution Shopping Experience/Efficienc y
  • 18. LOGO Indian retail Industry 5/24/201618  Organized retail consists of 8 % and expected to reach by 20 % by 2020. Indian retail market will be USD 750-850 Billion by 2015. 100 % FDI in Single brand retailing and 51% in Multi brand retailing.
  • 19. LOGO Global Retail Development Index(2014) & India 5/24/201619 India ranked 20th in world by AT Kearney with a market attractiveness of 36.8% and a country risk of 39% . High operating costs, low bargaining power with vendors. Real estate cost and space availability are important issues in Indian retail industry.
  • 29. LOGO Reasons for fragmented retailing  Poverty  Low per capita income  Savings-focused and less indulgent mindset  Poor infrastructure facilities  Restriction on intra-state good movement  High taxes  Expensive supply chain 5/24/201629
  • 37. LOGO Biggest issues in Indian FDI policy 1) 50 % investment in Back end infrastructure. 2) 30 % sourcing from small industries 5/24/201637
  • 38. LOGO Challenges for International players a) Availability of retail spaces. b) High real estate and rental costs. c) Clarification on certain policy - back end infrastructure . d) Governmental procedures and political risk e) Skilled manpower f) Infrastructure and currency fluctuations g) Right set of partners. 5/24/201638
  • 39. LOGO Constraints in Indian Retail Industry Policy neglect Shortage / high cost of real estate Complex regulatory regime Inefficiency in supply chain Paucity of expert management and trained staff Availability and cost of funds 5/24/201639
  • 40. LOGO Trends in Retail Outlets 1. Mom and Pop stores and Traditional stores. 2. Department stores 3. Discount stores 4. Category Killers 5. Specialty stores 6. E-tailers 7. E-stores or Virtual stores 5/24/201640
  • 41. LOGO Mom and pop stores Traditional stores Department stores Ex : Big Bazar, More etc Specialty retailers Ex : Timezone, Tanishq Discount stores : Ex- Wal-mart, K-mart, Reliance, Bigbazar etc 5/24/201641
  • 42. LOGO  Category Killers They are giant retailers that dominate one area of merchandise. They can purchase other items which are related with their merchandise Ex:- Office depot, home depot Specialty stores They concentrate on one type of merchandise. Ex :- Body shop, Ravlon shops 5/24/201642
  • 43. LOGO E- tailers They are strictly online retailers. Ex :- Amazon , Flipkart E-stores or Virtual stores Ex: Online portals maintained by different retailing giants ex: Amazon, Wal-mart. 5/24/201643
  • 44. LOGO Retail - Opportunities  Indian Consumer is changing  Changes offer retailing opportunity  Many opportunities – in Retail & Food Services  Enabling Conditions Exist for achieving Success.  Can provide placements for you people 5/24/201644
  • 47. LOGO Conclusion 1. Organised retail has huge potential in India. 2. Retail industry is dynamic nature. 3. It adds convenience and better choice for consumers. 5/24/201647