Swati Suresh Agarwal is seeking a position as an Application or System Administrator. She has 5 years of experience as a Senior System Engineer at Infosys. She has expertise in TSM Backup, SCCM 2012 implementation and administration, Appv packaging, and application and system administration. She is skilled in projects for setting up IT solutions across Windows enterprises. Key responsibilities include Citrix administration, application support, Nagios administration, server administration, change management, and troubleshooting.

1. S w a t i S u r e s h A g a r w a l
Mobile: +91-7620074031~E-Mail: swati_noblian121@yahoo.in
Seeking Positions as Application / System Administrator with a growth-oriented organization
PROFILE S UM M ARY
 A result-oriented professional with 5years of experience in System Administration; presently working as
Senior System Engineer in Infosys
 On educational front efficiently completed MCA (Science) form SavitribaiPhule Pune University
 Holds expertise in TSM Backup, SCCM 2012 implementation administration and Packaging, Appv Package and
Systems and Application Administration.
 Proven skills in projects for setting up IT Solutions across the Windows enterprise.
 Dexterous in preparation of Technical Reports and other documents.
 An effective communicator with strong technical, people management, interpersonal, analytical and problem-
solving skills.
C ORE C OM PETE NCIE S
 Citrix Administration
 Application Support
 Nagios Administration
 Application Administration
 Change Management
 Server Administration
 Liaison and Co-ordination
 Troubleshooting
 Training and Development
PE RS ONALITY T RAITS
 Collaboration
 Business Intelligence
 Tactful
 Flexible
 Optimism
 Resilience
ORG ANIS AT IONAL E XPE RIE NC E
Since Jun’11|| Senior System Engineer|| Infosys
Onsite Assignment: Stockholm, Sweden||8 Months||Team Analyst
Onsite Responsibilities:
 Worked as incident manager.
 Accountable forworking on:
o Upgrade of citrix7.5 .
o Migration of windows server from 2008 to windowsserver 2012.
o Migartion of P2v server
 Upgraded Netscaler to 11.0 and Saha 2 certification.
• Accountable for installing, configuring, managing, deploying and decommissioning Server OS, group policy
and security guidelines on dedicated hardware or virtual infrastructure.
• Creating and maintaining build configuration documentation.
• Responsible for the Setup and Administering:
o AD group policies, profiles, login scripts, directory structures per group guidelines.
o AD site and service management, DNS, DHCP, FMSO role management, Domain and trust
management, DFS and computer account management.
• Liable for supporting & troubleshoot areas of AD, DNS, DFS, DHCP, VMware,Citrix
• Performing scheduled server maintenance, in accordance with the Change Management procedures.
• Configuring and installing Nagios on the enterprise servers also its management of the console and
administration.
• SCCM 2012 administrators managed the deployment and security of devices and applications across and
packaging using SCCM.
• Working on upgrade of Citrix Xen app 7.5, involve in Upgrade of SCCM 2012 from 2007 and TSM server 7.2.
• Assisting the team in
o Planning and implementation of Server upgrade to 2012 and DC upgrade t0 2012.
o Implementation of SUP and automation in patching using SCCM 2012
• Responsible for running and configuring backups using TSM.
• Troubleshooting and supporting on Presentation Server 4.0 Presentation Server 4.5 XenApp 5 XenApp 6
XenApp 6.5 Administration as a primary resource in Onsite
OffshoreResponsibilities:

2.  Working as team lead for24x7 Team.
 Responsible forrunning and configuring backups using TSM.
 Liable forconfiguring and installing Nagios on the enterprise servers also its management of the console and
administration.
 Working On upgrade of SCCM 2012 sp1 to SCCM 2012 1604 version.
 Involvein operations of the Servers whichare monitored using the HP – Open View Operations (OVO)suite,
with HP - Service Desk solution providing Help Desk Operations functionality.
 Responsible forthe AD Management, providing Symantec Netbackup solution support.
 Handling the change and configuration management forWindows servers and NAS infrastructure.
 Generating and submitting monthly Backup report and analysing to ProjectDelivery Head.
 Co-ordinating DR tests under the guidance of the ProjectDelivery Head.
 Handling the PatchInstallation and implementing Desktop/Server Security Policy.
 Involvein Citrix Server Management.
 Creating and maintaining build configuration documentation.
Notable Task handled
• Implemented Nagios in all of the servers and Managed and Administered the same
• Server Administration
• SCCM
• Appv Package
• Application Administration
• XenApp 5, XenApp 6, XenApp 6.5 Administration.
AC AD E M IC D E T AILS
2015 MCA (Science) form SavitribaiPhule Pune University with 63.22
2011 BSC (ComputerScience) from Pune University 71.75
2008 12th from Maharashtra State Board with 71
2006 10th fromDe-Nobili School, Mugma, ICSE with 71.33
IT S KILLS
Operating Systems: Windows 2012, 2008, 2003
Enterprise Management and Backup tools: Citrix XenApp, TSM Backup, Appv Server, SCCM Package
Hardware: Dell Inc
Storage & Tape Library: IBM – Tivoli Sever Management Adminstrator
Certifications: IBM Tivoli Manager, SCCM 2012 and SCCM 2007,FEP
PE RS ONAL D E T AILS
Date of Birth: 14-10-1989
Sex & Marital Status: Female, Unmarried
Nationality: Indian
Passport No. : K4725783
Date of Issue: 31/07/2012
Date of Expiry: 30/07/2022