This document contains a resume for Raghuveer S. summarizing his professional experience and qualifications. He has over 8 years of experience as a systems administrator managing Linux and Windows server infrastructures. His skills include NOC administration, application deployment, productivity improvement, technical support levels 1 and 2, systems installation and configuration, and VMware administration. He holds an M.S. in Computer Science and certifications in Microsoft technology and ITIL framework. Currently he works as a Senior Server Support Engineer for Stefanini India Pvt Ltd where he monitors servers globally and handles installation, configuration, and troubleshooting for Linux and Windows systems.

1. Raghuveer. S
Email: Raghuveer.sundararajan@gmail.com
Phone: +919900445231, 7019041500
OBJECTIVE
“Proven Success in Systems Optimization and Strategic IT Solutions”
Provenabilityto create and deliversolutionstiedto businessgrowth, organizationaldevelopment and
systems optimization. Skilled problem identifier and troubleshooter comfortable managing systems,
projects and teams in a range of IT environments.
HIGHLIGHTS OF IT SKILLS
Accomplishedsystemsadministrator with8.6years of experience managing server infrastructures and
data-center operations across multiple platforms (Linux, Windows).Effectively plan,install, configure and
optimize the ITinfrastructure to consistently achieve high availability and performance.
 NOC Administration
 Global Remote server
administration
 Application deployment
 Productivity Improvement
 Technical Support Level 1/
Level 2
 Systems Installation,
Configuration & Upgrading
 VMWare Installation and
Administration of Servers
 Windows Patches&
Updates
 Training & Mentoring
EDUCATION / TRAINING / CERTIFICATION
Annamalai UNIVERSITY —Chidambaram,TN
MasterofScienceinComputerScience(CS),2007
Annamalai UNIVERSITY —Chidambaram,TN
BachelorsinBusinessAdministration(Accounts),2005
VidyaVikas EducationTrustPolytechnic—Bengaluru,KA
DiplomainComputerScience(CS),2003
MicrosoftCertified TechnologySpecialist(MCTS),
WindowsServer2008Active Directory,Configuration.(Microsoft ID:9235105)
ITIL®V3Foundation,
ITIL® V3 FoundationCertifiedinITService Management(Reg No:5350422.20395035)
PROFESSIONAL EXPERIENCE
Stefanini India PVT LTD Bengaluru, March 2016 - Present
Senior Server Support Engineer
Responsibilities:
As Part of Windows/Linux Enterprise Computing team wemonitor Linux and Windowsservers and
troubleshoot the issues encountered remotely across the globe for a leading organization.
 Handle Level 1 and Level 2 related issue windowsand Linux.

2.  Install, Configure and customize Linux and Windows OS forservers as requested by the Business
Units.
 Responsible in handling various Business Unit requests for Linux servers such as software
installations, configurations, server builds and decommissions.
 PackageManagement with YUMand RPM(Installing, Updating and Rollback)
 Responsible in handling user administration for Linux servers such as creating, deleting,
modifying, locking, unlockingand managing user accountsand groups.
 Providedisk space utilization assistance and Volume Management – Raid and LVM
 Servers monitoring and their performance tuning.
 Handle and manage Job Scheduling on Linux servers. Troubleshoot server boot issues
 Improving system security by limiting users unauthorized root access. Monitor system and its issues.
 Deploy Patches on servers to make sure OS is up to date.
 Co-ordinate with vendors and have them x hardware related issues such as disk failures,
physical server connectivity issues.
 Check performance of Linux servers using: top, uptime, free, df, iostat, vmstat, fsck, Net stat, etc.
Performrestore activity using Symantec Netback up utility.
EFFONE TECHNOLOGIES —Rajajinagar, Bengaluru, July 2008 to March 2016
SeniorSystemsAdministrator
Hired as a full-time systems administrator followinginitial consulting role. ProvideLevel 1/Level 2
Technical Support to Onshore Team on Windowsadministration, networkoperating center (NOC)
administration, VMwareadministration, Also manage FTP servers, AD/DNS, solutions forclients and
employer.
Key Responsibilities:Member of 24/7 support team.
 Global Remote server administration support forapprox. 1700 physical and virtual servers.
 Technical support at Level2 support, supporting Windows 2008,2003 & 2000 servers, Linux server in
an enterprise environment.
 Managing Hardware and Softwareon Windows 2008 & 2003 servers including troubleshooting
 Experience with planning, installing, configuring/Troubleshooting,
 Application deployment in Linux environment using JBoss/WebLogic like CATS, CFS and FAS etc.
 Installation and administration of VMwareservers
 Working experience on End to End process including ordering for hardware, installation, configuration
and decommission of the servers
 Managing and administration Virtual Machines using VMware vCenter and VSphere client.
 Deploying Virtual machines and Physicalmachines and Installing and configuring SNMP service and
SNMP traps.

3.  Troubleshooting of the client related issues by taking remote session
 Provideaccurate and timely solution as per the defined SLA
 Commission and Decommission Servers as per the Datacenter standards and updated in a central
repository.
 Analyzing the client servers and providing suggestions to improve the performance and stability of the
servers.
 Managing user access related issues/security in the server and troubleshooting of issues
 Server/Service/User ProfileResets
 Working on ActiveDirectory User & Group Management issues.
 Handling low disk space & CPU usage issues.
 Installing and configuring SNMP service and SNMP Traps.
 Coordinating with networkteam to resolve ports issues on respective nodes and vendors for application
& product support if any unknown issue.
 Maintains and ensures that the Service Level Agreements (SLAs) are met.
 Documentation of any new activity for knowledge base.
ADDITIONAL ONSITE EXPERIENCE
THE AES CORPORATION— Arlington, VA, Sept 2012 to Jan 2013
Sr.SystemAdministrator/ Onsite PointofContact
Consulted with Client Company for the Migration project Of New ServiceDesk Tool.
Key Responsibilities:
 Standard Server build & installation and configuration of windowsserver 2008 R2.
 Ensure day to day operation of IT based on the ITILbest practices framework.
 ProvideLevel II 24/7 Support on Development, QA & ProductionServer
 Standard Server build & installation and configuration of windowsserver 2008 R2.
 Managing access to resources (Shared drive, local admin & terminal server access).
 Address operational systems issues including file and share permissions, user accountsand installing
applications.
 Build and administer virtual servers including resource allocationand optimization, including support,
configuration and maintenance.
 Documentation of all the activity for knowledge base.
ADDITIONAL IT EXPERIENCE
ConvergysIndiaPvtLtd —Bangalore, KA TechnicalSupportOfficer,2006

4. Personal Details
Father’sName : Sundararajan J
Mother'sName : LakshmiS
DateofBirth : 25th April 1983
Marital Status : Single
Gender : Male
PassportDetails : M5999668 (Expireon08/02/2025)
F2117120(Expiredon 16/02/2015)
VisaDetails : F6283407 USVisa B1/B2 Issued on 06 Sep 2012 Expires on 03 SEP 2022
Declaration
I herebydeclare that all the above information provided by me is true to the best of my knowledge and belief.
Place:
Date: (RAGHUVEER S)