Courtney Reese is seeking a new opportunity and has relevant experience in customer service roles. She has worked as a barista at Starbucks and held a leadership position as head of photo and shift lead at Walgreens. Most recently, she worked as a rehabilitation transporter, where she was responsible for safely transporting clients to rehabilitation destinations in the U.S. and abroad. Reese has a bachelor's degree in psychology from Middle Tennessee State University and lists strong interpersonal and problem-solving skills. She has also engaged in community service work with homeless youth and underprivileged children.

1. Courtney Elizabeth Reese
11295 Bowen Rd. Roswell, GA United States 30075 • 720-883-7330 •
creese7110@gmail.com
Objective
∙ Enthusiastic and honest individual with a great work
ethic who genuinely enjoys learning new objectives and
tackling challenges in diverse environments
∙ A hospitable, motivated, and creative individual with a
huge passion towards people from every culture, shape,
size, age, or color.
∙ A self-motivated, organized, positive leader with team-
building experience
∙ A goal-oriented, self-motivated problem solver with
multimedia skills seeks to join your team and make the
world a better place
Work Experience
10/2014 -
05/2015
Starbucks, Denver, CO US
Barista
• Prepare all Starbucks receipts with consistency •
educated on Starbucks different brews and know the
differences and tastes and acidity levels •provide
outstanding customer service •work cash register and be
able to drop registers and document tips and employees
hourly cash drawers after done with shift •Provide
outstanding beverages in a fast timely manner while
engaging the customers personally as you do so • Take
and record temperature of food and food storage areas
such as refrigerators and freezers. • Manage and order
products from the stockroom and sales floor
10/2012 -
08/2014
Walgreens, Marietta, GA US
Head of photo/ shift lead
WALGREENS: •make sure each day everything is up and
running with the photo equipment and keep up-to-date on
what our department is focusing on each month in
sales • order for the entire store and photo
department •train each employee thoroughly and
confidently in the photo department and set goals for
each employee along with meeting with each employee

2. individually every month to hear feedback and offer
constructive criticism and encouragement. •Scanning in
trucks and vendors in all departments of the store and
keeping records • Provide customer service by greeting
and assisting customers, and responding to customer
inquiries and complaints. • Monitor sales activities to
ensure that customers receive satisfactory service and
quality goods. •Inventory stock and reorder when
inventory drops to a specified level. • Assign employees to
specific duties. • Examine merchandise to ensure that it is
correctly priced and displayed and that it functions as
advertised. • Perform work activities of subordinates, such
as cleaning and organizing shelves and displays and
selling merchandise. • Establish and implement policies,
goals, objectives, and procedures for their department.
•Listen to and resolve customer complaints regarding
services, products, or personnel. • Coordinate sales
promotion activities, such as preparing merchandise
displays and advertising copy. •Evaluate employees' job
performance and conformance to regulations and
recommend appropriate personnel action.
04/2014 -
11/2014
Discreet transport service, INC, Atlanta, GA us
Rehabilitation transporter
Responsible for making a plan of action for each families
loved one to be transported or taken safely to whichever
rehabilitation or destination that fits best for their loved
one in the united states
fly with client to destination whatever the means of
transport needs to be (plane or car)
Responsible for making sure patient is cared for and safe
throughout transport to make it smooth and easy as
possible for them and with as much love as possible
Education
2009 - 2012 Middle Tennessee State University, Murfreesboro, TN US
Psychology GPA: 3.0
Skills
•Passionate and driven individual
•Compassionate and relatable to others
•Teachable

3. •Speaking
• Active Learning
• Management of Material Resources
• Management of Personnel Resources
• Administration and Management
•Sales and Marketing
∙ Strong interpersonal and communication skills
∙ Analytical and problem-solving skills
∙ Verbal communication
∙ Phone skills
∙ Listening
∙ Data entry skills
∙ People skills
∙ Customer service
COMMUNITY SERVICE: Volunteered at Chris kids in Atlanta GA
working with LGBT homeless youth. Volunteered at Atlanta
Union Mission a homeless shelter and program for homeless
men and women in Atlanta Throughout high school worked with
under privileged youth in after school study programs
Volunteer, Habitat for Humanity, 2010 Collection Volunteer,
Toys for Tots, 2005-2007
Coached little league basketball and soccer from 2002-2005
Worked with
YWAM (youth with a mission) completely their discipleship
training program in 2008.Worked in South Africa with gang
members and troubled youth from February 2009- May 2009
Traveled and spoke several times while involved with YWAM in
maximum security prison , mental health hospitals, schools,
and churches.