Chelsea Duncan is seeking a management role and has skills in customer service, training staff, and establishing rapport. She has over 10 years of work experience including roles as an event manager, teller, and therapist. Duncan also has experience modeling garments for photography shoots. She is proficient in Microsoft programs, communication, and problem solving.

1. Professional Summary
Skills
Work History
CHELSEA DUNCAN
113 Canebrake Drive, Greer, SC 29650 | (C) 8649912732 | cduncan030290@gmail.com
Customer service professional seeking a management role. Skilled in training staff and establishing
rapport with clients. Self-motivated with exceptional communication and computer capabilities.
Creative thinker, dedicated employee, eager to learn, and experience in wide range of job fields.
Creative problem solver
Exceptional communication skills
Trusted key holder
MS Windows proficient
Quick learner
Floor set design expertise
Proficient in cash management
Strong client relations
Local/state health laws knowledge
Cash flow management
Strategic sales knowledge
Mediation capability
Multi-line phone talent
Logo creation
Microsoft excel knowledge
Art history knowledge?
Canvas painting freelance artist
Studied dance, was a member of various
competition teams and studios for 20 years
Complex problem solver
Proficient in Adobe Acrobat
Interior design knowledge
Excellent phone etiquette
Safety and sanitation training
Subtle and effective sales skills
Critical and creative thinking
Highly organized
Excellent listening skills
Effective negotiator
Customer satisfaction
Team building expertise
Non profit organization involvement
Motivational techniques
Youth sports coach
Youth mentor
Responsible and reliable
01/2003 to 01/2014Event Manager and Coordinator
Chelsea's Catering – Greer, SC
Communicated with vendors regarding back order availability, future inventory and special
orders.
Politely assisted customers in person and via telephone.
Provided an elevated customer experience to generate a loyal clientèle.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on
invoicing and shipping problems.
Restocked inventory ever month and reviewed cash operation data to verify proper
replenishment.
Assisted customers with food selection, inquiries and order customization requests.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy
and resolving problems on the spot.

2. Education
Provided ongoing guest service, including giving fashion advice.
Maintained cleanliness and presentation of stock room and production floor.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Routinely answered customer questions regarding merchandise and pricing.
Asked open-ended questions to assess customer needs.
Responsible for the decoration, oversight, and completion of events.
Effective at leading a team as well as being a team player
01/2014 to 06/2014Teller
TD Bank – Greenville, SC
Answered numerous calls per day by addressing customer inquiries, solving problems and
providing new product information.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Earned management trust by having the responsibly of opening and closing store.
Politely assisted customers in person and via telephone.
Recommended, selected and helped locate and obtain out-of-stock product based on customer
requests.
Answered product questions with up-to-date knowledge of sales and store promotions.
Conducted weekly walk-throughs with the manager to discuss interior visual displays, including
store window presentation.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on
invoicing and shipping problems.
Scheduled weekly inventory pickups and deliveries with vendors.
10/2014 to CurrentTherapist
Early Autism Project – Greenville, SC
Worked with interdisciplinary team members to evaluate children's progress and recommend
appropriate learning plans.
Addressed behavioral and learning issues with parents and team members.
Fostered reasoning and problem solving through active exploration games and activities.
Monitored clients' educational progress with individual charts and files.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Identified signs of emotional and developmental problems in children and reported to parents.
Allowed for ample outdoor discovery time each day.
Conducted in-home visits to maintain client and family relationships while meeting the clients
individual needs.
Established daily routines that were easy for the children to follow.
Observed and monitored client behavior and responses to treatment.
Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
Aided parents in arranging medication evaluations and psychological testing.
CurrentModel
Hannah Underwood Photography – South Carolina
Modeled garments such as dresses, coats, underclothing and swimwear.
Experienced in on location shooting and special choreography in preparation for fashion exhibits.
Suggested style changes to the creative team.
Applied makeup in accordance with clothing style.
Accessorized all clothing for photo shoots according to brand-specific guidelines.
Served as creative contribution while on set.

3. Additional Information
2008High School Diploma:
Greer High School - Greer, SC
Member of the Key Club, Chess Club, Student Council Vice President, National Art Honor
Society, and Peer tutoring
Junior Varsity and Varsity Cheerleader
Varsity Swim Team member
Graduated with a 3.8 GPA
Asked to speak at graduation
Member of Homecoming court and was the 2008 homecoming Queen
Member of senior gallery
Hold titles in Miss Leflambeau and Miss GHS
nonenone: psychology
Anderson University - Anderson, SC
Coursework in APA and MLA format, Statistics, and Microsoft programs
Awarded the Hope Scholarship and AU dance team scholarship
Member of psychology club
Member of AU dance team
Student from 2008 to 2010
nonenone: transfer courses
Greenville Technical College - Greenville, SC
Coursework in Undergraduate studies
Student from 2010 to 2013
Maintained a 3.0 GPA
Due to extenuating circumstances I have yet to complete a degree. However, I plan to attend Liberty
College in the summer to finish my education.