1. Shannon Cuthbertson
4500 Williamson Rd. • Marion, New York, 14505 • (585) 683-5493 • cuthbertson08@gmail.com
OBJECTIVE To obtain a position as a social worker, with specific interest in working with individuals with mental
illness.
EDUCATION Greater Rochester MSW Collaborative Program Nazareth College of Rochester
The College at Brockport/Nazareth College Bachelor of Science in Social Work
Masterof Social Work May 2001
May 2011 Helen Guthrie Field Work Award
Licensed 9/2011
PROFESSIONAL Canandaigua VAMC, Canandaigua,NY(12/4/11-present)
MHICM SocialWorker
 Facilitates psychoeducationalgroups to Veterans fromthe VRC programand the Domiciliary program.
 Provide crisis intervention,casemanagementservices,and supportive counseling,when needed,toassist
Veterans with ongoing support towardtheirrecoverygoals relatedto mentalhealthandsubstanceabuse
treatment.
 Maintains accuratedocumentationin Veteran’s medicalchart,such as psychosocialassessments,treatment
planning,suicideriskassessments,NYS advance directives,etc.utilizing CPRS, MHS, and Medora computer
programs.
 Maintainseffective communication with involved providers as an interdisciplinary team to ensure needsof
Veterans are addressed and appropriate interventions are implemented. .
 Networkand developrelationships with community agencies toprovide additionalcommunity resourcesto
Veterans,coordinatingservices as needed.
 Continuously participate in educationaltrainings offeredto incorporate newinformationin currentpractices
and developawarenessofchanges in the socialworkfield.Recently completedand obtainedcertificationfor
MasterSocialSkills Trainer.
Lakeview Mental Health Services, Geneva,NY(11/01-12/11)
EXPERIENCE Rehab Coordinator,Residential Services (7/10-12/11)
 Coordinate allrequired paperworkforup to 29residents,ensuringtimely completion ofalldocumentation
including physician authorizations and utilization reviews.
 Provide oversight to 7staffmembers across two programs,supportingprofessionaldevelopment through
consistentfeedbackon client interactions andinterventions.
 Monitorsystems aroundstaffoversightofmedications,as wellas performing weekly audits ofmedication
charts.
 Participate in routine on-callrotationcoveringfourresidentialsites,respondingto crisis situationsand
maintaining documentationon allreported incidents.
 Support staffwith varietyoffunctions suchas apartmentinspections and recreation activities.
 Ensure compliance with OMHregulations at alltimes.
Ontario SCM ProgramSupervisor (3/06-7/10)
 Supervisedteamof7 Case Managers,conducting individualmonthly supervisions,leadingdaily morning
meetings,and actingas liaisonbetweenstaffandProgramManager.
 Maintaineda 15:1 caseload,completingdocumentationwithin OMHguidelines, andadvocatingfor
consumers needsandconcerns amongoutside service providers.
 Assisted clientswith linkage to community resources,benefits andentitlements,andservice providers.
 Coordinatedmonthlybilling reports,andmanaged petty cashfor Case Management team.
 Participated in hiring process forCase Managers,reviewingapplications,conducting interviews and
providing agency trainings to newhires.
SPOA Referral Coordinator (7/04-3/06)
 Received and recordedallincoming referrals forhousingandcase management services in Seneca and
Ontario Counties.
 Worked in conjunctionwith programmanagers,countyadministrators,referringagents and referred
individuals.
 Conducted screeningsandassessmentinterviews with each referral,ensuring complete documentation.
Supportive Case Manager (11/01-7/04)

2.  Worked with adult clients with mentalillnesses includingSchizophrenia,MajorDepressive disorders,
Obsessive-Compulsivedisorders and Personality disorders.
 Respected andmaintainedrights and confidentialitywhile demonstratinga positive attitude towardsclients,
staffand outside service providers.
 Maintainedaccurateandtimely records ofprogressnotes,serviceplans for30:1 caseload.
GRADUATE Veteran’s Affairs, Canandaigua, NY (9/10-4/11)
FIELD WORK Social Work Intern (560 hour placement) - Managed caseload of three veteran’s with Schizophrenia,
Bi-Polar Disorder and Alcohol Addictions as part of Mental Health Intensive Case Management
(MHICM) program. Created partnerships and connected veteran’s to community resources,and acted
as advocate with DSS. Assisted clients with identifying personal goals,and developed individual
service plans. Worked as part of interdisciplinary team to coordinate services and treatment.
PROFESSIONAL Social SkillsTraining (2011) Master Trainer for Social Skills Training (2015)
DEVELOPMENT Mandated Reporting (2010) Suicide Prevention Champion (2014-Current)
Recovery Transformation Committee (current)