Tony Yuhong has over 15 years of experience in the telecommunications industry focusing on optical transmission networks. He has worked for Alcatel-Lucent, Tellabs, and Coriant in roles such as new product introduction specialist, technical support specialist, and project implementation supervisor. Tony has extensive knowledge of SDH, WDM, OTN, and other optical networking technologies and protocols. He is skilled at system testing, troubleshooting, customer training, and technical support.
ISO Certified, SW K-TEC(HQ) is located in Seoul Korea where low business risk is ensured, and SWE (manufacturing facility) is located in Yantai China where manufacturing infrastructure is well established and conveniently accessible from Korea and anywhere on the globe
Since its foundation in 1989, SW K-TEC has been successfully serving customers for over 25+ years, and over 13 years of experience in China has enabled our stable operation-capability
ISO Certified, SW K-TEC(HQ) is located in Seoul Korea where low business risk is ensured, and SWE (manufacturing facility) is located in Yantai China where manufacturing infrastructure is well established and conveniently accessible from Korea and anywhere on the globe
Since its foundation in 1989, SW K-TEC has been successfully serving customers for over 25+ years, and over 13 years of experience in China has enabled our stable operation-capability
Wireless Telecom professional having 12+ years in Radio System profile having experience of Technology support to Product Development ( RF) and Customer by System Integration (ToT) with Radio Protocol / Product Testing ( RAN ) to achieve Quality & Company’s objectives.
1. 1
YU HONG(Tony)
Birthday: 04.04.1975
Mobile: 0086-133-8817-6933
Gender: Male
Birth Place: Chongqing
E-mail: tony.yuhong@gmail.com
SUMMARY OF QUALIFICATIONS
More than 15 years of working experiences in the telecommunication industry,
mainly focus on the optical transmission network (SDH/WDM/OTN/ASON);
including more than 10 valued years in ALCATEL-LUCENT and 5 years in
Tellabs/Coriant as a New Product Introduction and Sr. technical support
specialist. Excellent performances were recognized by the company for
several times.
Well understand the system architecture and composition of the optical
transmission equipment and network. Having advanced knowledge and rich
experience in system test (such as POC/BMT/License/Certification test/Bid
test/field trial), technical presentation, new products introduction, system
demonstration, customer training, and troubleshooting. Be familiar with and
skillful in using the Optical/OTN/SDH/Ethernet test instrument from different
vendors (such as EXFO, JDSU, Anritsu…).
Technical knowledge includes SDH, WDM, ASON, OTN, PTN, MSTP, TMN,
SDN, Ethernet and IP (got CCNA certification, and passed the Router test for
CCNP). Keep up with the latest WDM/OTN/100G/400G/CDC
ROADM/Coherent optics/Flex grid/SDN technologies.
Work experience/on-job training in Italy/France/United states/Korea/Malaysia
for customer test/project implementation and streamline the support procedure.
Working together with R&D experts from other countries to make sure the
result can meet/exceed the Chinese specifications.
2. 2
PERSONAL STRENGTHS
Extraordinary ability of fast learning new technology and product
Equipped with fluent English listening, speaking, reading and writing,
capable of freely communicating technical issues with foreign engineers
Global vision and international/strategic perspective
independent and self-motivated, pro-active work attitude
Rich of experience in SDH/WDM/OTN/PTN/ASON network, skillful in
troubleshooting and problem analysis
Be familiar with all kinds of optical and data test instruments
Keep up with the new technologies, such as next-gen WDM/ROADM,
100G+…..
Having an energizing impact on team members
Helping the team to evaluate ideas and concepts which contribute to team
success
Maintaining a positive team climate
WORKING EXPERIENCE
Coriant (acquired Tellabs on 2013)
Sr. Technical Support Specialist
2013.12-present
Provide technical support to customer and partner.
Project solution and network design
Provide feature request to product house and suggestion for system
architecture
Technical clarification and communication with customer
Provide support to pre-sale team for solution and bid.
Handle the test regarding Optical products and NMS
Knowledge transfer to team and customers
Key Projects involved
100G OTN trial in Hunan Unicom, 2015
100G OTN/DWDM test for China Unicom, 2015 Beijing
100G DWDM backbone expansion project for China Unicom, 2014&2015
100G DWDM test for China Unicom,2014 Beijing
DWDM product license test, Academy of Telecommunication Research of
MIIT,2014
3. 3
Tellabs
Sr. Customer Support Engineer
2010.9-2013.12
Provide technical support to customer and partner.
Project solution and network design
Provide support to pre-sale team for solution and bid.
Handle the test regarding Optical products and NMS
Knowledge transfer to team and customers
Key Projects involved
Support Hunan Unicom OTN project
Support the ASON project for Fuzhou Power
Support the OTN project for Yunnan Power
Migrate the NMS for Yunnan Power
Handle the OTN test for Southern Power Grid in Guangzhou
Handle the OTN test for State Grid Corporations of China in Beijing
On-job training for OTN and ASON technology in project of Time Dot Com, Malaysia,
Got ASON training in Chicago, United states
Got Kepner Tregoe training(method of troubleshooting and problem analyzing) in
Helsinki, Finland
ALCATEL LUCENT
Team leader of New Products Introduction
2007-2010.8
As coordinator to arrange and handle the new technology/ products tests
including qualification test, acceptance test, interworking test with other
vendors, bench market test and demo.
Provide technical clarification to the customer; Communicate with
customer for new technology/ products issues.
Provide technical features request and strategy suggestion to R&D for new
products development.
Provide technical support to field engineer for new products’ first project
application/implementation and key projects.
Get trained from R&D for new technology/products transfer, following up
the latest advanced technology/products.
Provide technical introduction/training to engineers and customer, prepare
handbook/operation guideline to field engineer.
Provide suggestion for national standard discussing.
Coordinate with R&D for solving products bugs
Plan team work and sustain team productivity
4. 4
Help the team to maintain their workload and reach their goals
Key Projects involved
On-job training for ROADM technology in Milan, Italy, 2007
ROADM test for China Mobile in Beijing, 2008
On-job training for 40G technology in Paris, France, 2008
Support the ROADM/MSTP network for Shanghai Mobile, 2008
WDM system test and 40G project implementation support for CNC, 2008
40G WDM system test including interworking test for China Telecom in Beijing and
Paris, France; 2008 and 2009
40G WDM system test for China Unicom in Beijing, 2009
License test in the MITT(Ministry of Industry and Information Technology) for
latest OTN product in Beijing, 2009 and 2010
Support the first project of latest OTN product application in Next Generation
Broadcast network for Shanghai Oriental Cable TV, 2009--2010
40G WDM system test including interworking test for China Mobile in Beijing, 2010
Team leader of Level 2 Technical Support
2003-2007
From 2003 worked in TEC(Technical Expert Center, changed to TAC later) of
CSC(Customer Support Center),which was the first Level 2 support center
founded in Alcatel China.
Provide technical support to field engineer and customers, including
troubleshooting, root cause analysis, preparing malfunction analyze report,
official clarification report to customer.
Provide detailed guideline/procedure to customer and field engineer for
system migration, upgrade and troubleshooting
Debug and modify system on site, including modifying the configuration,
guaranteeing smooth operation of system and satisfying the requirement in
the contract
Handle all kinds of tests and demo for SDH/WDM/OTN/MSTP products;
Coordinate with R&D for solving products bugs
Provide technical introduction/training to engineers and customer.
Support presales for system planning and configuration
Key Projects involved
On-job training for technical support process and set up support channel for China in
Milan, Italy, 2003
Harbin Metro SDH/WDM Network implementation management and support for
Heilongjiang CNC, 2003 and 2004
Provide one week technical(SDH/WDM) training for Heilongjiang CNC, 2003
Support the CWDM technical issue for Beijing Telecom, 2004
5. 5
Provide one week technical(SDH/WDM) training for Shaanxi Unicom, 2004
MSTP test for China Unicom, Beijing, 2004
Factory test of WDM system for China Telecom Nation Backbone project, Triest, Italy,
2004
National Backbone WDM project(Wuhan-Changsha-Guangzhou and
Nantong-Shanghai) support for China Telecom, 2005
Provincial SDH/WDM Backbone project support and provided network optimized
proposal for Shandong CNC, 2005
Northeast Ring of National SDH/WDM Backbone project implementation and
optimization for China Mobile, 2005
National Backbone SDH/WDM project(Chengdu-Kunming-Guiyang) support and
provided network optimized proposal for China Telecom, 2005
SDH/WDM network support for Guangdong Mobile, 2005
SDH and WDM malfunction support for Jiangsu Mobile, 2006
Support WDM/ROAM network implementation for France Telecom in France, 2006
CWDM test for CNC Beijing, 2006
WDM system test including multi-vendor interworking test for China Mobile, Beijing,
2007
CWDM product selection test for Southern Korean Telecom, Soul, 2007
SDH/WDM network support for Guangdong Unicom, 2007
SDH and WDM malfunction support for Jiangsu Power Grid, 2007
Project Implementation Supervisor Engineer
2000-2003
Be in charge of project implementation
Maintain good relationship with customer
Coordinate with sales to fight for new contract
Provide technical training and products introduction to customer
Handle the system test for projects
Impress the customer with good service and high quality of ALCATEL
products
Deal with all kinds of request from customer.
Be responsible for all technical issues of the project
Key Projects involved
Project implementation of SDH/Video coding/decoding equipment for Shanxi Cable
TV, 2000
MSTP test for China Telecom, 2000
Project implementation of SDH/Video coding/decoding equipment for Hunan Cable
TV, 2000 and 2001
National Backbone SDH/WDM project(Xi’an-Chengdu-Chongqing) project
implementation for China Telecom, 2001
National SDH backbone project implementation for China Unicom, 2001
6. 6
Nation Backbone DXC project implementation and customer training for China
Telecom, 2002
Provincial SDH/WDM network project implementation for Guangdong Unicom, 2002
Heilongjiang Backbone SDH/WDM network construction management and
implementation for Heilongjiang CNC, 2002 and 2003
Provide one week technical training for Heilongjiang CNC, 2003
Troubleshooting for random bit error issue on SDH network for Chongqing Unicom,
2003
THE 10TH INSTITUTE OF CHINESE MINISTRY OF ELECTRONICAL
INDUSTRY
Electronical Research & Development Engineer
1997 - 2000
Develop and test the electronica control modules in aviation and
spaceflight field
TRAININGS AND HONORS AWARDED
Trainings:
Cisco Certified Network Associate(CCNA) and Cisco Certified Network
Professional(CCNP) training
40G/100G transmission key technology and OTN application
Customer service
Team working
Presentation skill
Business English
Emotion and Pressure management
Train to trainer
Honors:
Outstanding Achievement Award, Q1 of 2015 Shanghai R&D
2010—2014 MVP of global service team several times
Yearly “best technical documentation”, 2009
Yearly individual MVP award of Alcatel Shanghai Bell, 2008
2008—2010 quarterly MVP team award for many times
2008—2010 the monthly “best technical documentation” for many times
“Best Team” award, 2005
7. 7
EDUCATION
1993-1997
Got recommendation for admission to the University of Electronic Science
and Technology of China from Chongqing Jianshan middle school,
graduated as Bachelor of Science Degree in Electronics Engineering