This document provides Gregory Eales' curriculum vitae and experience background. It outlines his education, employment history working for various audio/visual companies over 20 years, roles and responsibilities in each position. It also describes his experience with various AV technologies like Crestron, AMX, Polycom, Cisco and certifications. The document aims to showcase Gregory's diverse experience in consulting, designing, installing and supporting complex AV systems for different organizations.

1. Gregory Eales
Curriculum Vitae experience and
background
July 2016

2. Gregory Eales – Curriculum Vitae experience and background
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Contents
1. Curriculum Vitae 3
1.1. Personal Information 3
1.2. Formal Education 3
1.3. Employment History (Most Recent First) 4
1.4. TOA Electronics Southern Africa (February 2008 – April 2010) 6
1.5. Own Website Development Business (2007-2008) 7
1.6. Magnetic Storm (1997-2007) 8
1.7. Avitech Systems (1994-1997) 9
1.8. LE Bricknell and Sons (1992-1994) 9
1.9. Delta Motor Corporation (1990-1992) 9
2. Experience and background 10
3. Career Development Objectives 11
4. Preferred Geographic Location 12
5. Industry Achievements 13
6. Experience and Vendor Qualifications 14

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1. Curriculum Vitae
1.1. Personal Information
1.2. Formal Education
Port Elizabeth Technical High School (1985-1989)
Matriculated from PETHS, now Newton Technical High School, at the end of 1989.
Followed a technical education path and passed with matric exemption.
Studied in the electrical / electronics workshop and passed matric with an NTC3.
Education has been furthered predominantly with vendor specific training and
online studying.
Name: Gregory Eales
ID Number: 7204105015086
Married with 3 Sons
Nationality: South African.
Current Residential Address:
12 Water Road
Walmer
Port Elizabeth
South Africa

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1.3. Employment History (Most Recent First)
1.3.1. Dimension Data (May 2010 – Present)
Currently employed as a Senior Interactive Media engineer at the Port Elizabeth branch.
During the scope of my work and duties I have been involved in the full scope of AV
activities from the initial consulting phase, through detailed design right down t o project
management, onsite installation and after sales support.
I have gained valuable knowledge and experience around network environments and while
there have been other specialists that have been responsible for the network configuration I
have had the opportunity to work with them and gain valuable network experience.
The scope of responsibilities included but was not limited to the following.
 Training and mentoring colleagues
 Consulting
Consulting with customers and establishing and understanding their specific
requirements so that a high level design could be drafted.
 Detailed Design
Assisting the sales team and solutions architect with detailed designs for AV
systems.
Detailed Stardraw designs for all larger AV installations including high level
conceptual designs, detailed block diagrams, rack layouts, cable schedules, site
layouts.
 Bills Of Materials
Undertaking the Bill of materials and initial budget costing of the proposed solutio ns.
Engaging with suppliers and vendors to establish the best equipment fit and cost to
arrive at the required solution.
 Technical Support - Being responsible for technical support on a broad range of
audio-visual equipment including video conferencing infrastructure.
 Technical Lead
Being technical lead on all large projects in the region as well as some projects in
other regions. Have been the primary programmer for AMX, Crestron and other AV
technologies in within the region.
 Installation and Configuration
Installing configuring and maintaining video conferencing endpoints and
infrastructure including video conferencing bridges, management systems and IP /
ISDN gateways.
This has recently included the regions first Acano deployment. (Acano is a best of
breed cross platform collaboration solution)

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Advancements in Skills
I am passionate about staying up to date with the latest trends and developments and am
committed to furthering my skills wherever possible and appropriate.
List of the main achievements to date.
 Crestron P301 – Advanced Programming Skills
 AMX – Advanced Programming Skills
 Polycom Video Conferencing – Certified Videoconferencing Engineer (CVE).
 Polycom Video Conferencing – Infrastructure Classroom Training
 Infocomm - Renewed Infocomm CTS
 Infocomm - Attended all three training modules of CTS -D training in South Africa
 Cisco – Attended and passed Cisco CICND1 and CICND2 Video conferencing
training
 Currently studying Cisco CCNA and intends to pursue the Cisco network certification
track as well as the video conferencing and collaboration specialisation.
 Undertook and passed the Acano expert level 1 training and exam.
Some of the projects undertaken
 A large number of simple presentation rooms both with and without video
conferencing.
 A number of more complex presentation environments with integrated Crestron or
AMX control systems.
 Coega Development Corporation – Implementation, configuration and ongoing
support for video conferencing enDpoints and infrastructure consisting of a
Tandberg Video Conferencing Bridge, Tandberg Gatekeeper, Tandberg ISDN
Gateway and Tandberg Management Suite
This has now been replaced with an Acano solution.
 NMBM – AV Systems design, installation, configuration and support of their
Integrated Public Transport System operations centre.
 NMMU – Quite a number of auditoriums and lecture venues.
 NMMU 3D Laboratory – Installation, configuration and support of a Christie 3D
projector in the mechanical engineering visualisation environment.
 ABSA Bank – Installation of various presentation and VC rooms at the ABSA bank
regional offices and training centre.
 Consultation Design and Implementation of a network centric Crestron Digital Media
solution including AV streaming for the NMMU HRTEM laboratory.
 VW Group South Africa – AV installations of varying complexity including Video
Conferencing in a variety of different venues

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1.4. TOA Electronics Southern Africa (February 2008 – April 2010)
Due to a broad background and experience throughout the Audio industry g ained
employment as the National Technical Manager at the Port Elizabeth Head Office of
TOA Electronics South Africa
TOA electronics Southern Africa (Previously Classic Acoustics) is the primary importer
of TOA products for sub-Saharan Africa and sells TOA products through a dealer
network to end users.
Gregory’s diverse roles include the following:
 Providing dealer support to the growing network of dealers and resellers of TOA
products.
 Providing support to the junior technicians in the Cape Town and Johannesburg
branches.
 Designing Audio systems using CAD software (Stardraw Audio).
 Providing technical support for TOA products
 Providing first line service and repair support for TOA products.
 Ordering of spares for TOA products.
 Providing product training for TOA products
 Building up of PA systems in the technical facility including programming, fault -
finding and pre-commissioning the system prior to despatch into the field.
 Keeping up to date with the new TOA products
 Evaluating and reviewing the system designs of other technical and sales staff to
ensure that they are complete and correct.
During the course of his duties he became proficient at programming the TOA range of
products including the following
 M-9000 – Digital Matrix Mixer (Crestron controllable)
 D-901 - Digital Matrix Mixer (Crestron Controllable)
 VX-2000 – Fire Evacuation System
 SX-2000 – Digital Networked Fire Evacuation System
 N-8000 – IP Based intercom system
 NX-100 – IP based network Audio Adaptor
Training was undertaken together with some TOA colleagues from Germany on EASE
(Enhanced Acoustic Simulation Engineers) software.
Used this engineering design resource when evaluating and designing sound systems for a
variety of venues.
Involved in the design phase of many of the companies projects.
Involved in building and pre-commissioning the equipment racks and in some many cases
on-site commissioning and programming.

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Some of the projects are listed below for reference purposes
 Gonubie Mall East London – TOA VX2000 Evacuation System
 Kenyan Airport Authority – TOA VX2000 Evacuation System
 Moffet on Main – TOA VM2000 Evacuation System
 Angolan Reserve Bank – TOA VX2000 Evacuation System
 Cape Town Civic Centre – TOA VX2000 Evacuation System.
 Matimba Power Station - TOA VX2000 Evacuation System.
 Koeberg Nuclear Power Station – TOA SX-2000 Digital Evacuation System
 Cape Town International Airport – Networked Public Address System.
 Langebaan air force base – IP based N-8000 Intercom system
1.5. Own Website Development Business (2007-2008)
Started my own website development and hosting business in 2007 with a financial partner
and was involved in the design and hosting of websites for clients.
The focus was primarily aimed at the ecommerce sector of this developing market.
While sufficient technical skills were present, due to slow business growth and cashflow
issues a decision was taken to return to my previous line of experience in the audiovisual
sector.
I applied and successfully took up full time employment at Classic Acoustics as t heir
National Technical Manager.
Classic Acoustics underwent an International takeover by their parent company and
therefore became TOA Electronics South Africa.

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1.6. Magnetic Storm (1997-2007)
Started at Magnetic Storm in the role of service and installatio n manager of Audio-visual
systems. It was an extensive multi-role position and extended over a period just short of 10
years.
Initially responsible for maintenance and repair of their Hire equipment as well as providing
technical assistance with quotations and tenders to sales staff. He grew into the position of
being responsible for the project management of all their installations and projects. As this
portion of the business developed and additional staff were employed, Moved into a more
managerial role and was responsible for assisting and training fellow colleagues in their
knowledge and skills development.
During this period became self-taught and skilled in using Stardraw AV CAD design
software for all audio-visual and sound system designs. He underwent AMX training under
Future Media and was contracted in as the local AMX programmer on all their local AMX
projects. This progressed to doing the subcontract programming work for Dimension Data
and other local AV companies.
Undertook Crestron programming training under their local distributor, Electrosonic and
became certified with them as a programmer. Subsequently became the responsible person
on all Magnetic Storms Crestron programming projects until leaving the company in 2007.
Developed skills in the AV industry during tenure at Magnetic Storm with the installation,
programming and maintenance of projectors, AV switching equipment as well as AMX and
Crestron Control Systems.
Also completed an international CTS qualification with Infocomm Intern ational during this
time.
Some of the larger projects handled during this time are listed below.
 Port Elizabeth Airport – TOA V1000 Public Address System
 Boardwalk Casino – Casino Floor foreground music system
 Boardwalk Casino – Supersport Bar Sound System
 Boardwalk retail area – Installation of the public address system
 Boardwalk conference Centre – Installation of the Audio System
 Boardwalk Amphitheatre – Sound System
 Hemingways Casino East London - Casino Floor foreground music system
 Pezula Hotel – Fire and Evacuation SystemPezula Hotel – Background Music
System
 Pezula Hotel – Conference Room AV Systems
 Rhodes University - Crestron control systems and AV installations in lecture Venues
 Multiple Churches – Installation of Sound Systems
 UPE Senate Hall and other venues – AV Equipment and AMX Control System
 The Edward Hotel – AV Equipment and Crestron Control System
 Lake De La Vie conference Centre - AV Equipment and Crestron Control System
 ICC World Cup - Stadium Sound System at St Georges Park
 ICC World Cup - Stadium Sound System at Buffalo Park East London

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1.7. Avitech Systems (1994-1997)
Joined Avitech Systems in much the same role as previous employment with roles and
responsibilities much the same. Left Avitech to further his career at Ma gnetic Storm who
specialised in the entertainment and hire areas of the Audio Industry.
1.8. LE Bricknell and Sons (1992-1994)
Worked at LE Bricknell and sons as their in-house service manager repairing amplifiers and
other audio equipment.
Was responsible for client liaison and overseeing as well as carrying out repairs. He also
was involved in building up equipment racks for the company’s projects.
Was also very involved in the companies installations and projects during this time covering
a wide range of audio equipment including 100V line public address systems, low
impedance audio systems, Fire and Evacuation systems, Intercom Systems, Remrad
telemetry systems, Nursecall and many other electronic systems.
Was unfortunately retrenched when the company went into liquidation.
1.9. Delta Motor Corporation (1990-1992)
Started as an electronics mechanician apprentice at Delta Motor Corporation and worked
through a range of basic handskills.
Moved around various areas of the manufacturing and vehicle assembly plants assisting
with electronic fault-finding, maintenance and repairs on PLC’s , CNC machines, welding
controllers and other electronic equipment.
Spent time within the factory service station where he did fault finding and repairs on the
various vehicle electronic systems including engine management systems.
Decided to specialise in the vehicle electronics area which unfortunately was not possible
therefore decided to leave to pursue a career in the Audio -visual industry.

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2. Experience and background
Invaluable experience over a wide range of Audio-visual product lines has been gained over
the past 20 years.
AV technology has evolved from analogue to digital and is converging rapidly within the
network.
Having being in charge of many varied projects and being the primary technical lead in a
broad variety of installations has led to a broad and multi-faceted background of experience
within the industry.
Being in a multi-faceted role within the particular field of expertise has led to broad
experience in the multiple phases of a typical client engagement.
 Engage and consult with the client,
 Engage LOB managers and other consultative parties to understand the scope of
what is required.
 Research and design an appropriate fit for the determined requirement.
 Do a detailed system design including CAD. (Stardraw AV)
 Liaise with suppliers for quotations and put together a bill of materials for the
recommended design
 Undertake budgetary costings and consider alternative products where appropriate.
 Take the engineering lead on the project implementation co -ordinating with the
client, project management team and installation teams as required.
Having been the programming lead for most of the projects he has undertaken has led to
gaining a deep understanding of both the installation and configuration of the products
deployed.
With the convergence of networks happening at an ever increasing pace it has been
important to continuously further technical skillset and knowledge. Being a keen and
enthusiastic online researcher and learner has ensured this with the focus being
predominantly on the IP-centric areas of AV technology.
A strong interest and passion for the collaboration and converged communication
technology areas particularly centred on Telepresence products as well as the convergence
with typical desktop collaboration products such as Cisco IPT, Lync and Cisco Jabber
together with browser based communication platforms such as WebEx.
Cisco and Polycom infrastructure platform classroom training has been undertaken although
due to the rapid pace of development in this area and the increasing use of virtualisation
refreshment training in this technology area is required from time to time.

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3. Career Development Objectives
Being employed by Dimension Data was an ideal opportunity to further skills and knowledge
and currently the intention is to obtain CCNA with a view to continuing to the Cisco CCNA
Collaboration specialisation.
In the current working environment there are a wide range of network, IPT and security
engineers and so the focus has been on the AV and Telepresence specialist roles.
I would like to further my career and move more into a consultative and design role
(Solution Architect) where my wealth of skills and experience can be put to good use in
discussing and understanding clients requirements and then putting together appropriate
collaboration solutions to meet those requirements together with other team members.
The following typical roles or a combination of them could be appropriate for consideration.
 Telepresence support –
Remotely monitor and assist with managing and supporting telepresence units and
infrastructure over the network.
 Control system design management and support – Remotely program, manage and
support Crestron control systems including Crestron Roomview. (Commercial and
educational sector)
 Consult, Design and program Crestron control systems and Audio-visual solutions
for telepresence rooms, boardrooms and other appropriate meeting facilities such as
auditoriums and conference rooms . Crestron Digital Media is a strong interest and
passion.
 Be part of a multi-faceted team that focusses on seeking and developing
opportunities with educational institutions for blended learning or distance learning
solutions. This is a currently emerging market area.
 Command and control environments – Consult and design appropriate audio-visual
solutions for command and control environments including video walls and multiple
displays utilising a network centric topology.
 Consult, design and assist with broader collaboration solutions.
There are many other roles that may be appropriate so if there is a likely opportunity in a
particular business area it can be discussed and considered.
Currently career development is limited in the Port Elizabeth area and currently I am
seeking to further my career, specialisations and seek international exposure and
experience particularly in the United States.

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4. Preferred Geographic Location
The final general geographic area in which to settle has not been finally determined but
currently the following states are being considered.
 Kentucky
 North Carolina
 South Carolina
 Georgia
 Alabama
Currently the preferred area is Charlotte, North Carolina although opportunities in other
areas would be considered.

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5. Industry Achievements
Due to actively demonstrating ongoing client commitment and technical exce llence formal
recognition and a number of awards have been obtained while at Dimension Data including
the prestigious CEO award which is achieved due to nominations by customers and
consideration by colleagues.

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6. Experience and Vendor Qualifications
Some of the main vendor product lines and AV institutions that Gregory has
accumulated experience with over the years that are US based include the following.
6.1.1. Polycom Video Conferencing Endpoints and Infrastructure
Gregory is a Certified Videoconferencing Engineer (CVE) and has attended the
installation and configuration classes for Polycom Infrastructure.
6.1.2. Cisco Telepresence Endpoints and Infrastructure
Gregory has installed and configured a range of Cisco telepresence endpoints and
has a working understanding of the telepresence infrastructure.
He is currently studying towards the CCNA Collaboration certification so that he can
specialise in converged Voice and Video networks centred on Cisco Call Manager.
The CCNA collaboration qualification is a fairly new one in the Cisco training
schedule and the classroom and lab courses have not yet been conducted in South
Africa.
6.1.3. Biamp Systems
Gregory has installed and commissioned a number of Biamp Nexia VC and TC units
to complement the Video Conferencing products and has a good understanding of
their general product portfolio.
This product line has recently released an expanded range of their Tesira product
line which can integrate with Cisco Call manager making BYOD functionality easier
to achieve for a larger number of attendees in audio-only meeting rooms.
6.1.4. Crestron Control Systems
Gregory has installed and programmed a number of Crestron Control systems and is
currently studying towards Digital Media certification.
He has already achieved the advanced Crestron programmer certification.
The Digital Media training and certification program currently is due to be
undertaken in South Africa towards the end of the year. It is the intention to
undertake this certification program when it is available subject to management
approval.
Gregory has been the primary consultant, client liaison and implementation engineer
and programmer for a recent Crestron Digital Media deployment in the High
Resolution Transmission Electron Microscope (HRTEM) Laboratories for the Nelson
Mandela Metropolitan University in Port Elizabeth. This cutting edge implementation
will allow the university to stream the images directly from the microscopes to
clients, customers and education outreach events worldwide at high resolution while
ensuring effective communication using Video Conferencing technology.

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6.1.5. AMX Control Systems
Gregory has achieved the highest programming certification with AMX control
systems but in recent years has focussed primari ly on Crestron products.
6.1.6. Infocomm CTS
Gregory is a current Infocomm CTS titleholder and has recently renewed his
certification this year. He has also completed all the required modules for the CTS -D
certification but has not formally achieved this certification.
6.1.7. Extron AV switching and control Systems
Extron manufacture a broad range of AV switching and processing and control
equipment.
Gregory has had training on some Extron product lines as well as some
implementation experience with their products.
6.1.8. Christie Video Systems
Gregory has installed a variety of Christie products including the following
A 3D Christie projector for a mechanical engineering faculty to allow 3D visualisation
for Autocad.
Christie Video Wall in a Command and Control environment for an Integrated Public
Transport System.
6.1.9. Triple Play IPTV and Digital Signage
While specialisation and certification in IPTV has not been officially undertaken
experience and knowledge about the IPTV and digital signage market segments has
been gained.
6.1.10. Network centric public address and public safety systems
Much design and implementation experience has been gained in the deployment of
communication systems in environments as diverse as shopping centres and
airports.
While public address systems are simply for announcements the more complex
public safety system provides for this as well as automated voice evacuation and full
end-to-end system monitoring.
These systems are becoming increasingly network centric and can be integrated with
Cisco Call manager.

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6.1.11. Other Manufacturers
Products from the following manufacturers have also been widely used and much
experience gained.
 Kramer electronics
 Bose Audio Systems
 Electrovoice
 Rane
 QSC
 Dalite Projection Screens
 Samsung and NEC displays
 Epson projectors