1. 1
Abdel-majid AlShraideh
Software Quality Assurance Engineer
Objective:
To obtain a position that utilizes and improve my experience, knowledge, skills and abilities for the successful
completion of each job duty.
Personal Information
Education
2005 – 2010 Bachelor degree in Electric Engineering Tele-communication & Electronics, Jordan University of
Science & Technology.
Languages
Work Experience
Mobile: 00962-799-658032
Mail Address: Abedmshr@hotmail.com
Place and Date of Birth : 16th– March- 1987,Jordan
Marital Status : Single
Citizenship : Jordanian
o Arabic, Native Language.
o English, Fluent
o RealSoft Advanced Application (April 2015-Present):
Technical Support Team Leader.
QA Team Leader.
o LG Electronics (October 2010-April 2015):
Regional Engineer.
Softwaretest Engineer

2. 2
Professional Summary
RealSoft Advanced Application [April 2015 - Now]
Software QA Team Leader
Tasks & Responsibilities:
o Develop, implement & maintain a quality assurance plan for the products.
o Design test plans and define cases for functional, integration system, and user acceptance testing,
Scope of testing.
o Report and follow up bugs with development teams
o Interact with developers, system engineers & product leads to identify application defect
o Develop test plan & checklist for product (software, mobile applications, and Hardware testing).
o Meetings with the development teams and customers to collect all the requirements and their
expectations of our product.
o Tablets Hardware quality for Tablets (3G testing, Wi-Fi, Performance…etc.)
o Managing technical support team for Department of statistics (DOS) for hardware and software in
all around Jordan.
Technical support Team Leader
Tasks & Responsibilities:
o Develop technical design/architecture of new application features/functionalities as well as design
of the change requests implementations and the technical integrity of solutions.
o Design, implement and test software applications using a variety of technologies.
o Use analytic skills to interpret complex information and adapt; participate with the Enterprise
Architecture team to evaluate solution design and also collaborate and provide feedback to the
product development team; participate in projects with other IT professionals, deliver quality
applications and components within scope, on time.
o Participate in business continuous improvement efforts outside of the customer focused teams;
and provide guidance and direction to distributed teams, including onshore and offshore
resources.
o Support Customer Support and Business teams when there are issues in production environment.
o Develop proofs of concept for new solutions and technologies as well as recommendations for
changes to improve system performance and throughput and lower maintenance cost.
o Responsible for creating and maintaining all technical artifacts on the Platform. Provide technical
guidance to onshore/offshore development teams.
o Lead code reviews and incorporate learning into work practices. Oversee development and
change management methodologies are followed in the team.
o Estimation of delivery effort and managing work items for the team.

3. 3
Additional Responsibilities
o Conduct problem analysis and resolution.
o Practice basic characteristics of good working relationships.
o Articulate and mentor concepts in approach to problem solving.
o The position involves a variety of tasks with plenty of room for growth.
LG Electronics-Levant [Oct 2010 - April 2015]
May 2012 – April 2015
Regional Software Quality Engineer
Tasks & Responsibilities:
o Develop, implement & maintain a quality assurance plan for Field Teams [GCC, Iran and Turkey]
o Design test plans and define cases for functional, integration system, and user acceptance testing,
Scope of testing.
o Report and follow up bugs using HP Quality Center
o Interact with developers, system engineers & product leads to identify application defect
o Execute & implement call performance (CP) testing for LTE/WCDMA/GSM Networks.
o Develop test plan & checklist for product Mobile applications for the Field.
o Responsible of the after sales claims (collecting, Fixing).
o Pre-sales meetings with the operators to collect all the requirements and their expectations of our
product.
o Covering some basic testing in these countries using remote testing tools.
Oct 2010 - May 2012:
Mobile Field Test Engineer / Model Management
Tasks & Responsibilities:
1- Testing:
o Test different application and functionality of mobile devices. [Functional and Non-Functional]
o Execute and Manage network related testing. Under 2G/ 3G networks.
o Expertise in testing Multimedia, Call, Messaging, Data, Email, call performance etc.
o Fair hands on experience in Android & Java operating systems.
o Experience in HP Quality Center for defect management.
o Execute and manage field testing activities in MEA region.
2- Test Preparations:
o Scheduling & Planning for each model SW cycles based on marketing launch date.
o Defining test scope, for each SW cycle. Based on SW stability and R&D release notes.

4. 4
o Test case writing for new functionalities, based on specifications released by R&D.
o Preparing test schedule
3- Defects Management:
o Defects review: review all defects raised by Field or internal team, and prepare reports with SW
stability status.
o Defects Maintenance: A complete follow up with developers to get the issues fixed. By providing
all required data and analysis.
o Defects conclusion: deciding SW acceptance, and test closure.
o Handling customer claims and Voice of Customer.
Training Courses, Workshops:
o Call performance training (LTE-A ,VOLTE) (Seoul, Korea. 27 Oct 2014 – 31 Oct 2014
o Call performance training (LTE) (Dubai, UAE. 4 May 2014 – 8 May 2014)
o Project Management Professional training (Amman, 16th Oct 2013-7th Nov 2013)
o SW/ Resources Management Training. LG Soft India (Bangalore, India. 23rd Jul – 6th Aug 2010)
o SW Validation Training. LG Soft India (Amman, 22nd Nov 2010 – 2nd Dec 2010)
o Field Test Training 2010. LG Soft India (Amman, 8th Oct 2010 – 14th Oct 2010).
o Call performance training (Amman, 10 Nov 2012 – 30 Nov 2012).
Certifications:
o ISTQB (International Software Testing Qualifications Board), certified tester.
Skill set :
Optis-tool usage Hardware and Software.
o Testing & Defect Tracking tools:
o HP Quality center
References:
o Upon request.