The candidate has over 30 years of experience in healthcare education and management. She directed a $21 million federally funded project across 13 states and 20 community colleges on electronic health records and was named Employee of the Year at Blue Cross Blue Shield of North Carolina. She has held leadership roles in health information technology programs and community colleges, developing innovative educational strategies, and has received numerous awards for her work in healthcare education.

1. PROFILE
 Project director of $21 million dollar federally funded project to implement and direct
education across 13 states with 20 community colleges in the implementation and
management of the electronic health record (EHR) and meaningful use and
 Proactive leader with history of successful recruitment, training/development leadership of
teams with commitment to superior service
 Proven value and dedication as a team member demonstrated by longevity and progression
through career
 Exceptional ability to evaluate industry trends and use findings toward designing and
executing innovative strategies
 Dynamic communication, presentation, relationship building and problem-solving abilities.
 Excels at interaction with broad populations including senior management, students,
customers, service staff as well as clients and external contractors
 Proven abilities to plan, develop, and deliver continuing education as an independent
contractor
KEY ACHIEVEMENTS
 Employee of the Year Award Blue Cross Blue Shield of North Carolina
 President and Distinguished Member, North Carolina Health Information Management
Association
 Recipient, American Health Information Management Association Pioneer Award, 2010
 Co-author and principal investigator, Office of the National Coordinator Region D HITECH
Workforce Training Program. Forged a $21 million dollar training program to enable the
implementation and maintenance of the Electronic Health Record in 13 states utilizing 20
CAHIIIM accredited community colleges
 Partner, Office of the National Coordinator Curriculum Development project for HITECH
Workforce Training Program in collaboration with Duke University and University of Alabama
at Birmingham
 Initiation of distance learning technology for one of the first HIT accredited academic programs
in the US to offer education via this media
 Outstanding Educator, Pitt Community College
CAREER PATH
Region D HITECH Workforce Training Program Project Manager
Department Chair, Health Information Technology Program
Region D HITECH Workforce Training Program January 2010 – September2013
Pitt Community College
Project Manager
 Exhibited leadership in managing the implementation of educational programs in 20 community
colleges across 13 southeastern states.
 Performed diverse managerial activities ranging from staffing, training and performance evaluation
to workflow planning, policies/procedures development and daily information analysis and feedback.
 Innovatively developed and launched targeted marketing strategies to optimize student
enrollment, including direct mailings, community interaction, local advertising, and events production.
 Established relationships and interacted effectively with key EHR leaders and users throughout
the region and nation
KAY GOODING, MPH, MAED,
RHIA
252-916-2075
mkgooding@gmail.com
306 Cooper Street
Winterville, NC 28590

2. KAY GOODING PAGE 2 OF 2
Pitt Community College – Greenville, NC 2012-December 2013
1990-2010
Department Chair, Health Information Technology Program - Resuming this responsibility in
addition to HITECH, July 2012
 Leadership of all aspects of daily operations with provision of quality customer/student service,
effective resource operations management, with effective ability to manage multiple functions.
 Demonstrated communication and interpersonal relation abilities in creating integral partnerships
with students, educational peers, healthcare facilities/clinical sites and college administrators.
Blue Cross Blue Shield of North Carolina, Greenville, NC 1985-1990
Professional Relations Representative
 Liaison with providers of 27 county area in the development of a participating provider plan
 Directed local staff serving providers throughout area
 Negotiated participating physician contracts with 95% of the providers in this area
 Developed, led and/or taught provider relations workshops throughout area
East Carolina University, Greenville, NC 1975-1985
Instructor/Assistant Professor
 Student recruitment, advisement and relationship maintenance with graduates
 Proficiently designed and delivered educational presentations to health care practitioners,
administrators and students.
 Exhibited advanced communication and analytical skills in developing delivery of continuing
education.
Pitt County Memorial Hospital, Greenville NC 1974-1975
Assistant Director, Health Information Management Department
 Cooperatively managed 40+ employees of HIS department and interacted with ancillary
departments.
 Designed and coordinated workflow utilizing appropriate methodology
 Directed team process to coordinate functions and special assignments of the HIS department to
optimize utilization of human capital and operations resources.
EDUCATION
 Bachelor of Science, Health Information Administration – East Carolina University
 Masters in Public Health, Health Administration – University of North Carolina – Chapel Hill
 Masters in Educational Administration – East Carolina University
 Continued credential maintenance through continued education- 1974 – Present
PROFESSIONAL AFFILIATIONS
 American Health Information Management Association (AHIMA)
 North Carolina Health Information Management Association (NCHIMA)
 Healthcare Information Management and Systems Society (HIMSS)
 Eastern Area Health Education Center (EAHEC)