Santu Mitra has over 15 years of experience in customer relationship management and project coordination roles in the aviation and trade fair industries. He has a proven track record of effectively managing teams, meeting project deadlines, resolving issues, and building strong client relationships. His past roles include project manager, passenger services supervisor, and floor supervisor where he consistently delivered results on time and gained repeat business. Mitra has extensive experience with aviation software and reservations systems and holds qualifications in business management, personality development, and fraud detection.