1) The document contains Noel Djejerito's resume, which details his educational and professional background. 2) He has over 15 years of experience in quality assurance, production supervision, and data analysis roles in various manufacturing and BPO companies. 3) He is currently pursuing a Master's degree in Industrial Engineering and Management from Polytechnic University of the Philippines with only 3 units remaining.

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Blk 1, Lot 17 Pagkalinawan Extension Phase I Ibayo Tipas Taguig City
09162203639
noejer0926@gmail.com
OOOOOOOObbbbbbbbjjjjjjjjeeeeeeeeccccccccttttttttiiiiiiiivvvvvvvveeeeeeee:::::::: To further my knowledge and skills by working in a dynamic and progressive environment, and to
contribute to the improvement of the organization and to commit in part to teaching young minds to
an educational institution that shapes them to be a person of genuine character.
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8 years’ work experience as Quality Analyst and Reports Analyst of a BPO company which caters
to insurance needs and services.
6 years’ work experience as Production Supervisor and as Quality Assurance Engineer combined
in manufacturing companies which produces products for computers, mobiles, cars and home
appliances.
Became a Licensed Professional Secondary Teacher major in Mathematics in 1 year of study while
working full time at RR Donnelley.
Currently, a student of Polytechnic University of the Philippines Graduate School taking up Masters
of Science in Industrial Engineering and Management with only 3 units left and thesis to complete.
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Quality Analyst: RR Donnelley
Accident & Health – Business Processing 9th Floor Eastgate Center, 169 EDSA, Mandaluyong City
September 12, 2012 to present
Quality Controller / Report Analyst:
Accident & Health – Claims July 16, 2007 - September 12, 2012
Primary Responsibility:
Conducts audit of processed claims, insurance applications, cancellations, endorsement, adjustments,
outbound calls and email inquiries on policies and claim events for quality and analyzes for trends and
recommends remedial training as needed based on external and internal quality specifications (client
claims and policies from Australia, New Zealand, Hongkong, Singapore & Philippines).
Provides floor support to Business Processing and Claims Administrator and intervenes in the process
when necessary, answers questions and ensure resolutions of claim’s issues.
Gives Business Processing and Claims Administrator regular and constructive feedback to identify traits
that make agents work at their best.
Performs comprehensive analysis of performance and initiates quality measures and improvement
program from the missed opportunities on processed claims.
Handles claims and business processing cases during high volumes, or as requested by immediate
superior to support the operations.
Prepares and finalizes daily, weekly and monthly summary of customary claim to QA Manager.
Provides coaching and update reports for Claims Handlers to see their current performance.
Award received: Performance awardee

2. Quality Assurance Engineer JAE Philippines, Inc.
Special Export Processing Zone
Gateway Business Park, Javalera, General Trias, Cavite
December 20, 2005 to July 14, 2007
Primary Responsibility:
Implements, maintains as well as recommends improvements on the quality plan set by the quality
assurance department.
Conducts periodic training to quality control (QC) inspectors pertinent to the ISO (e,g., ISO 9001:
awareness training on semi-annual basis; and ISO 14001 awareness) set standards.
Develops, evaluates and revises QC section test instruction including acceptance limit of products as
well as the total quality assurance plan (TQAP).
Conducts and controls training of manufacturing key personnel and QC inspectors regarding quality
matters
Monitors and assists production engineering and manufacturing department to improve the quality and
inspection of their respective section.
Prepares monthly analysis report on quality inspection report on various products.
QA Supplier-in-Charge
Coordinates with suppliers regarding quality related matters, which includes issuance of Rejection Slips
and Suppliers request for product approval and conformity.
Develops efficient record of rejection issues to properly monitor supplier’s response to claims issued to
them.
Additional jobs: Customer Window, 5S Secretariat
Data Entry Supervisor SPI Technologies
Carmelray Industrial Park 2, C3-7 Punta, Calamba City, Laguna
November 9, 2004 to September 26, 2005
Primary Responsibility:
Leads a group of 15 transact analysts who keep records on all the rebates submitted by outsource
clients.
Conducts analysis and makes necessary adjustments on the output from the client and images
analyzed by the staff.
Finalizes and edits reports needed by the management to assess manpower performance.
Act as Officer-in-charge by the absence of Shift Supervisor or as scheduled.
Quality Assurance Engineer II NIDEC PHILIPPINES CORPORATIONS – Parts and Components Division
Quality Assurance Department
North Science Avenue Extension, SEZ, Laguna Technopark, Biñan, Laguna
December 01, 2003 to July 15, 2004
Primary Responsibility:
Ensures technical know-how of the team members.
Prepares necessary documents such as process management plan, inspection plan, inspection standard
and pertinent data sheets.
Prepares analysis on the problems encountered within the production and make recommendation for
improvement.
Also performs other jobs such as: Quality Control Sub-leader (Team Title: 3Q-UP10: Inspector
Gadget)

3. Production Supervisor IONICS EMS Inc., 7
Light Industry and Science Park of the Philippines II
# 16 Ring Road St., Brgy. La Mesa, Calamba City, Laguna
June 5, 2001 to February 5, 2003
Primary Responsibility:
Conducts planning and scheduling of manpower in production.
Ensures proper implementation of SOP’s, manufacturing instructions and/or changes.
Monitors utilization of manpower, action plans and controls.
Conducts performance evaluation of subordinates and timely study on how to improve standard time.
Performs other functions such as: Ionics EMS Inc., 7 and 4: Quality Control Circle Member
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Labor Laws; ISO 9002; Supervisory Training; Chemical Safety; Waste Management; Production
Planning - IONICS EMS INC. 7 LISPP II, # 16 Ring Road St., Brgy. La Mesa, Calamba City, Laguna
ISO 14001 (Environmental Management System) - IONICS EMS INC. 4 LISPP I, Fusion St., Cabuyao.
Laguna
Supervisory Skills Development - SPI Technologies, Carmelray Industrial Park 2, C3-7 Punta,
Calamba City, Laguna
Coaching for Success - SPI Technologies, Carmelray Industrial Park 2, C3-7 Punta, Calamba City,
Laguna
Managing Mental Models – The Heritage Hotel - Manila, Roxas Blvd. Corner EDSA Pasay City
The Art of Creative Thinking – The Rockpoint Hotel - Laguna, Pansol, Calamba City
Failure Mode & Effect Analysis – JAE Philippines, Gateway Business Park, Cavite
Statistical Process Control – JAE Philippines, Gateway Business Park, Cavite
Measurement System Analysis - JAE Philippines, Gateway Business Park, Cavite
Internal Auditor Training Course - JAE Philippines, Gateway Business Park, Cavite
Problem Solving and Root Cause Analysis – RR Donnelley Eastgate Center, Mandaluyong City
Customer Experience Management - ACE Insurance/RR Donnelley/ Business Maker Academy,
Eastgate Center, Mandaluyong City
Customer Experience Transformation: Ignite - ACE Insurance/RR Donnelley/ Business Maker
Academy, Philippine Stock Exchange Tower, Ortigas Center, Pasig City

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Graduate School 2013-Present: Polytechnic University of the Philippines, Sta Mesa, Manila
Masters of Science in Industrial Engineering and Management
College 2013-2014: Institute of Creative Computer Technology (ICCT - Main) – Cainta, Rizal
Certificate in Teaching Profession – Secondary Education Program
Professional License Teacher – Major in Mathematics (August 2014 LET Passer)
LET Rating: General Education: 80%; Professional Education: 80% & Mathematics: 78%
General Average: 79.20%
1994-2000: Aquinas University of Legazpi City
Bachelor of Science in Computer Engineering
Scholarship: (CHED) Private Education Students Financial Assistance
1994-1995: Bicol University of Legazpi City
Certificate in Business Entrepreneurship (one semester)
Dean's lister for one semester
Short Courses October – December 2002: Meralco foundation Institute
Program Logic Formulation with Basic C++ Language Programming
AUTOCAD 2000i (2D & 3D Design, Drafting and Color Rendering)
August – September 2012: Meralco foundation Institute
Web Page Designing Using Dreamweaver
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Reading, meeting friends and traveling to new places of interest
Loves new challenges in information and technology development and in sports
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Filipino and Bicol as primary languages
English as secondary language
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Honey Lyn Patalay-Lerado
Quality Manager – RR Donnelley
Eastgate Center 9th Floor 169 EDSA Mandaluyong City
Contact Number: 0917 702 0768; Email: honeylynpatalay@yahoo.com
Manuel Inahid
Master Teacher 3, Department of Education – Antipolo City
CTP Instructor – ICCT – Main Campus Cainta Rizal
Contact Number: 0998 983 2926; Email: spiderdad30@gmail.com
Engr. Vicky Cruz, MIEM, DBA
Masters of Science in Industrial Engineering and Management – Chairperson
College of Engineering – Former Dean
Polytechnic University of the Philippines Graduate School
Contact Number: 0908 814 4923; email: vickcruz@gmail.com