1. AVIK MANDAL
PRESENT ADDRESS: 49/45, 6-CROSS JAKKASANDRA, 1ST
MAIN ROAD, KORMANGALA 1ST
BLOCK.
BANGALORE – 560034
PARMANENT ADDRESS: Flat#:C1, 189E, Kasba Road. Kolkata - 700042
CONTACT NO: +91-9433493311/8088391943 E-MAIL: avikmandal123@gmail.com
LOCATION PREFERENCE: KOLKATA; Passport #: K1198689; PAN #: AZAPM5830B
SNAPSHOT
 A budding engineer with B.Tech (Electronics and Instrumentation) from Netaji Subhash Engineering
College, Kolkata.
 An one & half month Certified training in Industrial Control and Automation, Webel Automation and
Convergence Academy(Providing a basic knowledge of Siemens PLC’s, HMI, SCADA).
 Subject of interest: C PROGRAMING, DATASTRUCTURE, Microprocessor (8085), Digital Electronics,
 Hobbies: Watching & playing cricket, football, Tennis, Listening to music, Net-Surfing, watching Movie.
ACADEMICAL
Academic Qualifications:

2. Degree /
Certificate
Discipline Institute Board /
University
Year of
Passing
Aggregate % / CGPA
Graduation
B.Tech. in
Electronics
and
Instrumenta
tion
Netaji Subhash
engineerin
g College
WBUT 2012 6.9
12th
Science
Jagadbandhu
Institution
WBCHSE 2006 50.6
10th
NA
Jagadbandhu
Institution
WBBSE 2004 67.63
ACADEMIC PROJECT
PROJECT TITLE : Instrumentation Project on Magnetic Flow Meter.
PERIOD : 4 Months
OVERVIEW : Installation of a Magnetic Flow Meter on a pipe line to measure flow of service water
& to study the criticality of installation & calibration.
EXPERIENCE SUMMARY
SKILL SET : UNIX, TIBCO, LAYER 7, WSG, LINUX, SOLARIS, WEBSHERE, DB, STORAGE, SQL.
WORK EXPERIENCE : 3 years in WIPRO TECHNOLOGY
TRAINEE : WIPRO INTERNAL TRAINING (RLL-28 May'12 Batch TIS Data Center-1)
TRAINEE DETAILS : 3 Months TRAINING ON BELOW SUBJECTS:
Solaris, Linux, Windows, SQL Server Admin, Database, Storage, Web-sphere,
DB2 LUW
PROJECT : CISCO-ACCOUNT (CIS_IT_ATS_ ES_SMTI_SUPP)
ROLE : UNIX Administrator TIS-L2.1
PROJECT DETAILS:
CLIENT : Cisco Systems, Inc.
PROJECT TITLE : CIS_IT_ATS_ ES_SMTI_SUPP
DOMAIN : UNIX Admin

3. DURATION : September 2012, till date
TEAM NAME : Integration
TEAM SIZE : 16
Description:
Cisco is the worldwide leader in networking that transforms how people connect, communicate and collaborate.
At Cisco (NASDAQ: CSCO) customers come first and an integral part of our DNA is creating long-lasting customer
partnerships and working with them to identify their needs and provide solutions
That supports their success.
Founded in 1984 by a small group of computer scientists from Stanford University, Cisco engineers have been
leaders in the development of Internet Protocol (IP)-based networking technologies since the company's inception.
This tradition of innovation continues with industry-leading products in the core areas of routing and switching, as
well as advanced technologies in areas such as Unified Communications, Network Security, Video, Virtualization
and Cloud Computing.
Provides Integration services that are pertinent to data movement and application to application integration.
These services include Lightweight Enterprise Service Bus with data mapping and data transformation service,
near real-time and batch data replication services, web-services management, Database event propagation
service.
Roles and Responsibilities:
TIBCO ADMINISTRATION:
• Installed and upgraded various TIBCO components in various environments and Work Stations
• Installed and configured TIBCO EMS servers for newly created environment.
• Created and configured various Queues and Topics and implemented ACLs.
• Created Users, groups and Roles in EMS servers for newly created environment.
• Configured, deployed and migrated TIBCO projects across different life cycle environments using TIBCO
Admin GUI and scripted deployments.
• Configured the processes and EMS servers for fault tolerance for high availability and load balancing
• Performed Root Cause Analysis of defects noticed in production and coordinated resolution.
• Worked on Production environment clean up and reorganizing applications based on Line of Business.
• Configured, deployed, started and stopped applications with App-Manage utility.
• Created Deployment document templates.
• Supported the QA, Integration and UAT Testing.
• Supported 24/7 cross shifts when code deployment plan for production environment.
• Involved in client interaction for the change requests in services and for updates.
• Prepared deployment plans as part of the pre-deployment plans.
• Login at Unix Host through SSH and Analysed the logs of applications for specific types of errors and
participated in problem resolution.
• Good in managing client/customer expectations
• Monitoring all EMS server across all the life cycles using CISCO Enterprise management application
• Monitoring the alerts and taking the prior action to avoid high impacts on PROD servers
• Involved in analysing RCA and Fix for the severe issue during the P1/P2 calls

4. • Involved in CRs which is implemented across all the lifecycles.
• Participated in monthly and quarterly Releases as POC
• Providing P1/P2 support for highly business impacted incidents.
AXG (ACE XML gateway):
• Creating Sub-policies in AXG
• Providing Access to gateway and policy
• Promoting and migrating service group to different life cycles.
• Troubleshooting issues related to configuration
• Monitoring the gateway status through EMAN
• Start/stopping the gateways through SSH
• Managing the performance health and service health in AXG gateway
Layer7 (Secure span gateway):
• Involved in configuring single node and multiple node ssg gateways.
• Creating service group or policies in Layer 7
• Creating SOAP and REST services under service groups
• Creating groups and users and providing access to layer7 gateways, service groups and Services
• Created LDAP Identity provider
• Creating JMS destinations
• Managing Certificates, stored passwords, roles , audit sinks
• Promoting and migrating service group to different life cycles.
• Troubleshooting issue in Layer 7 policy configurations and gateway level issues
• Providing P1/P2 support during the high priority incidents
• Monitoring the logs and gateway status through splunk
• Managing cluster wide properties
• Performing start/stop action of process(SSG, ORS) on gateway through SSH
• Good knowledge on using assertions
• Managing Service SLAs
• Analyzing the gateway performance
CESB(Cisco Enterprise service bus) : It’s a customise tool of Oracle service Bus(OSB), Now days we are working
on it,.
• We can login at OSB console and sub-console as admin.
• Configure & modify the policy/service as per client requirement in all environments.
• Checking the status of running server.
• I have cleared Nonprod and prod sudo access at CESB Host. So have access to login at related host.
• We can check the error log at the Host, and trouble shoot & fix the issue.
• Start/Resume/Suspend/Shutdown/Restart the server from host level and also from console.
• Promote policy/project in different lifecycle.
We are working in UNIX and Windows, both environments. We are using windows 7 as base OS and through
SSH and telnet we are connecting UNIX host where all application are running.
PERSONAL DOSSIER

5. Date Of Birth : 15th
Feb 1989
Languages Known : ENGLISH, HINDI, & BENGALI
Permanent Address : 189E, KASBA ROAD, KOLKATA – 700042
DECLARATION
I HERE BY DECLARE THAT ALL INFORMATION WRITTEN ABOVE IS TRUE TO BEST OF MY KNOWLEDGE.
DATE:
PLACE: KOLKATA SIGNATURE:

6. Date Of Birth : 15th
Feb 1989
Languages Known : ENGLISH, HINDI, & BENGALI
Permanent Address : 189E, KASBA ROAD, KOLKATA – 700042
DECLARATION
I HERE BY DECLARE THAT ALL INFORMATION WRITTEN ABOVE IS TRUE TO BEST OF MY KNOWLEDGE.
DATE:
PLACE: KOLKATA SIGNATURE: