This document provides a summary of Anand Chellappa's professional experience and qualifications. It lists his contact information and over 9 years of experience designing, deploying, and managing data networks including LAN, WAN, routers, switches, and firewalls. It also details his current role as a Technical Lead at Cognizant Technology Solutions where he leads project management, implements projects, and provides technical support.

1. Personnel Data/ Compliance Sheet
NAME: ANAND CHELAPPA.D
MOBILE NO: +919941419919.
EMAIL ID: anand.network@gmail.com
EDUCATION BACKGROUND: B.TECH, IT
SUMMARY OF EXPERIENCE :
Nearly 9 Years of experience in Design, deployment, support, implementation, troubleshoot, administration, Management, Tested
the High-end Technologies of Data Networks (LAN/WAN/), Cisco ONS MUX, Metro Backbone & Basestations All Over India.
(STM4, STM1, DS3, E1 Links) Core Cisco Routers (CRS, GSR Series) & Core Cisco Switches (6500 & 4000 & 3550 Series)
Provisioning, troubleshooting, testing, VPN.
Technical Environment:
Certifications
− ITIL Foundation.
− ITIL Service Operation.
− CCNA.
Trainings
− CCNA.
− CCNP.
− CCIE Routing & Security.
Area of Interest Technical & Project Management.
Network Proficiency LAN / WAN Architect & Implementation
− Active Component
− Passive Component
− IP Protocol
− Security
− Switches (Layer- 2 & 3), Routers, Cisco PIX & ASA.
Routers: CRS, GSR.
Services: IP Routing & Switching & Firewall.
− UTP Cable, Fiber cable, Lease Line.
− RIP, OSPF, EIGRP.
− Site to Site VPN.
SELECTED EXPERIENCE:
Confident, leadership driven Project noted for possessing a unique combination of technical abilities and customer relationship
skills.
Functions especially well in creative environments where people are empowered to solve the most complex, challenging
assignments. Has particular expertise with:
· Conceptualizing/Designing Systems
· Presenting Ideas
· Implementing Projects/Systems
· Training/Teaching Others
Cognizant Technology Solutions >> Technical Lead >> Feb 2013 to Till Date
 Leading Project management office (PMO) team to implement projects.
 Project ‘lead focal’ for client technical team.

2. Personnel Data/ Compliance Sheet
 Implementing projects according to Projects managers & Program managers.
 Involving in all Technical meetings before the projects at earlier stage to understand the technologies involved in projects.
 Played a main role as a decision maker in projects.
 Spearheading activities like designing, implementing client network.
 Providing IS / IT management including AS-IS assessment, Gap Analysis, design, deployment and support of IT
infrastructure to the organization and data centre management includes implementation and planning of the network
infrastructure.
 Anchoring installation, configuration and maintenance of Cisco Switches, Routers, Firewalls, network monitoring systems,
providing security solutions in implementing for mail, internet browsing and web applications.
 Handling deployment and support of the following:
 DHCP, FTP and DNS services
 LAN/WAN Network
 Managing routing protocol like RIP, RIP2, IGRP, EIGRP, OSPF and BGP.
 Executing management and assessing the organization polices and recommending the changes and implement based on the
ITIL best practices.
 Documenting the existing process and procedure, preparing weekly and monthly reports.
 Completing the tasks with in SLA and trained the team to complete the job with in SLA.
 Conducting regular meetings with clients and discuss the changes.
 Interacting with NSS & Clients and providing end to end support.
 Managing a team of onsite and offshore team members and working closely with the project team and supporting them to
complete their day to day activities.
 Taking ownership of all incidents.
 Providing root cause analysis, Reason for changes & implementing the required changes.
 Implementation of new Customer locations.
 Upgraded the IOS Between Switches & Routers using TFTP.
 Forcing the Config file between Switches & Routers using TFTP.
 Managing Routers & L2, L3 Switches.
 Managing Cisco PIX & ASA Firewalls.
 Configuring of Cisco ASA Firewall & Interface Config of inside & outside.
 Configuring Site to Site VPN.
 Configuring Basic ACL in ASA to permit the ICMP access.
 Configuring DHCP, HTTP, Telnet Access on the ASA.
 Enabling the Authentication with Routing Protocols of RIP & OSPF between ASA & Router.
 Configuring IBGP & EBGP.
 Configuring DHCP, Inter Vlan Routing, HSRP, VRRP, GLBP in Switch.
 Configuring Priority & Preemt in HSRP & using the redundant link with different vlan traffic.
 Configuring New Vlan with extended RouteMap in core switch and Static Vlans in the Access Ports.
 Knowledge in Ether Channel to utilize the redundant links.
 Implementation of New Uplinks to the Access Switches.
 Configuring & Allowed the MAC Addresses to enable the Port Security in the Access Ports.
 Configuring the Trunk between & VTP Domain Core & Access Switches.
 Created the new Vlan provisioning for testing new Servers.
 Maintain updated NOC LAN Network Route MAP.
 Best Level Troubleshooting and Support for Clients Main & Sub Locations.
 Supporting for Change Managements and Documenting all the Processes Supporting for New Connectivity.
 Able to solve all client issues.
Additional Skills:
 Completed ITIL Foundation Certification.
 Completed ITIL Service Operation Certification.
 Completed Cisco CCIE Security Training.
CSS Corp >> Senior Technical Support Engineer >> Aug 2011 to Feb 2013
 Technical Support of Enterprise-class business data for Alcatel PBX.
 Involved in lab simulations and verifying the configurations remotely.
 Follow-up activity with team R&D for product issues and keeping track on observation sheet for the bug fix.
 Coordinating with Business partners according to the Switch and PBX issues.
 Finding the root cause for the switch and PBX reset issues of analyzing the different logdebug file.

3. Personnel Data/ Compliance Sheet
 Extending the communication till client level for better understanding of issues.
 Educating the BP and client with proper inputs of product oriented knowledge when communicating.
 Providing the latest update to BP and clients with proper followups.
 Supporting the ACD issues to BP and clients.
 Conducting the step by step troubleshooting according to the issues.
 Checking the working method of the configuration functions and comparing to the client's issue.
 Providing the clear information about the configuration changes to resolve the client's issue.
 Managing the proper escalations to the next level.
 Providing the knowledge to clients about the call routing configurations to ACD and MLAA from AA.
 Testing the functionality of Internal numbering plan on both public and private options.
 Managing the Time ranges about normal and restricted hours in OXO.
 Providing the proper privilege levels to the phone sets using Barring and restoration services.
 Managing the group functionality with various groups as Pickup groups and Broadcast groups and hunt groups.
 Functional knowledge of hardware part of PABX with various CPU boards and MIX, AMIX, Ethernet LAN Switch boards.
HCL Technologies Ltd. BPO Services >> Network Engineer >> Sep 2009 to May 2011
 Implementation of new POP HUB Stations.
 Upgraded the IOS Between Switches & Routers using TFTP.
 Forcing the Config file between Switches & Routers using TFTP.
 Done Basic Switch Configurations.
 Configuring Routing Protocols of EIGRP & OSPF & BGP between ASA & Router.
 Configuring Inter Vlan Routing.
 Configuring HSRP, VRRP, GLBP in Switch.
 Configuring New Vlan with extended RouteMap in core switch.
 Knowledge in Ether Channel to utilize the redundant links.
 Configuring the Port Security in the Access Ports to establishing MAC Block.
 Implemented the VTP Domain to Core to Access Switches.
 Created the new Vlan provisioning for testing new Servers.
 Handling Change Managements.
 Documenting all the Processes Supporting for New Connectivity.
 Able to solve the switching issues.
Qualifications:
 Participated in SWAY communication training.
 Participated the Security Program Held on CSS Premises.
 Participated Language lab for various accent.
 Participated the Security Program Held on HCL Premises.
 Under gone the VPN & MPLS VPN Training Held on Star City by Junicys Technology.
 Done Cisco CCNP Switching Coarse in SANS Bound Solutions.
 Done Firewall coarse in Junicys Techno park.
Additional Skills:
 Providing the Techtips about the experienced knowledge from issues.
 Organizing the Knowledge sharing sessions in local teams.
Talent Maximus :-
Client :- SIFY TECHNOLOGIES CHENNAI >> Network Operational Engineer >> Oct 2006 to Sep 2009
 Implementation of new location T2/T3/T4 PoP and Base-station and Maintain design under the region.
 Ensure standard Router and Switch Configurations are maintained.
 First Level Troubleshooting of network related issues.
 Carryout periodic backup of Router and Switch configurations.
 Conduct network troubleshooting and handling of incident and problem managements as well as implement network changes
as required.

4. Personnel Data/ Compliance Sheet
 Implement WAN technologies.
 Participate in Global change control to communicate network changes and implementation plan/schedule.
 Participate in planning meetings and ensure standards are implemented.
 Create and maintain up to date logical network documentation & Provide technical direction to Entry level Engineers for
network implementations.
 Provide operational support, including resolve infrastructure problems and Respond promptly to out of hours support and
callbacks.
 Familiar with typical environment setups staging and production.
 Perform Basic Problem Determination & Resolution.
 Evaluate, test, and deploy all Network upgrades to the IDC infrastructure.
Nebula Computers Private LTD :-
Client :- WIPRO INFOTECH >> Customer Support Engineer >> Jan 2006 to Jul 2006
 Deploying the Tier II Switches & DSLAM (24,48,64,120,240,480 PORTS) in BSNL for National Location.
 Provisioning and Integrating the Media Converter.
 Provisioning, troubleshooting, maintenance, monitoring of IP DSLAMS & 3COM Switches.
 Made the interconnection between the DSLAMS & Switches via the BSNL Stream using Fibers.
 Coordinated to BBRAS, Banglore & Pass the Vlans in TI.
 Extended the NE Line for each port from the DSLAM,
 Checked the Internet & Browsing speed uniquely for each port from verity of DSLAMs.
 Worked in Fiber Model Environment, (SC, FC, LC).
 Attended the Acceptence Test on BSNL.
 Collecting the Equipement Installaion Documents from the Customer.
 Escelated to Project Leader with proper Documents, & Complete project details.
 Documented all the processes.
Additional Skills:
 Able to coordinate amongst different operational and business teams to work specific service and network issues.
 The ability to manage changing priorities and to handle several Engineering tasks concurrently with minimum assistance
required to help set priorities.
 Able to take the lead to get complex issues resolved. Interact with vendor assistance for more difficult issues.
 Proactive solution for many activities.
Certification:
 Cisco Certified Network Associate.