Navya Mithesh has over 5 years of experience in administrative, accounting, and back office roles. She holds a PGDBA-HRM from Symbiosis Centre for Distance Learning and a B.Com from Mumbai University. Her career objective is to utilize her skills and experience to contribute towards organizational goals. She is proficient in Microsoft Office and has strong communication, organizational, and problem-solving skills. Her previous work includes roles as a Sales/Service Coordinator at Logicom Distribution in Dubai and Secretary-Receptionist at Morya Real Estate. She also has over 5 years of experience as a Senior Associate at CRISIL Limited in Mumbai, where she conducted financial analysis and provided administrative support.

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NAVYA MITHESH
Email id: navyagail@gmail.com
Contact No: +971 557940873
CAREER OBJECTIVE:
To work as a valuable resource by utilizing my knowledge, skills, education and work experience and contribute towards
organizational goals and develop my career.
ACADEMIC PROFILE:
Course Institute/College/School University/Board Percentage Year of Passing
PGDBA-
HRM
Symbiosis, Centre for
Distance Learning, Pune
Pune University 65.29%
2013
B.Com
Mulund College of
Commerce, Mumbai
Mumbai University
57.00%
2008
H.S.C. Model College, Mumbai Maharashtra Board
73.50%
2005
S.S.C.
Manjunatha Vidyalaya,
Mumbai
Maharashtra Board
75.46%
2003
KNOWLEDGE AND SKILLS:
 Five years of professional level administrative, accounting and back office experience.
 Advanced computer skills in Microsoft programs that include Word, Excel, PowerPoint, Outlook as well as proficiency with
Internet browsers.
 Analytical, problem solving, and research skills. Ability to analyze/synthesize data and prepare reports of survey and/or
research findings.
 Excellent verbal and written communications skills. Demonstrated writing ability to prepare reports and business
correspondence
 Ability to multi-task and prioritize work accordingly to meet stringent deadlines while handling multiple projects with
varying deadlines.
 Strong organizational skills to maintain electronic and paper filing systems related to the communication functions of the
organization.
 Self-motivation and initiative to develop new strategies and ideas to improve the overall efficiency and effectiveness of
operations.

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WORK EXPERIENCE:
I. LOGICOM DISTRIBUTIONFZE,DUBAI.
SEPTEMBER, 2015- JANUARY, 2015 (Contract)
DESIGNATION: SALES/SERVICE COORDINATOR
DEPARTMENT: CISCO
JOB PROFILE:
 Responsible for Pre & Post Sales support to the sales team and the customers.
 Ensuring effective communication and satisfactory service.
 Handling all documentation & paper work related to sales.
ROLES AND RESPONSIBILITIES:
 Providing back office and administrative support to the sales team.
 Assisting the sales teamwith pre & post sales services and the distribution of any sales documentation.
 Preparing Quotations for the customers, processing the Purchase Orders and Sales Contracts.
 Preparing accurate sales invoices.
 Keeping track of renewals of contract.
 Coordinating with other departments and the client to provide the service most suitable to the client’s needs, cost and time.
 Efficiently responding to any online or telephone queries in a calm and friendly manner.
II. MORYAREALESTATE,DUBAI.
MARCH, 2015- MAY, 2015 (TEMP POSITION)
DESIGNATION: SECRETARY-RECEPTIONIST
JOB PROFILE: Responsible for providing general administrative and clerical support to Real Estate Manager.
Providing customer service by responding to tenant needs and requests.
ROLES AND RESPONSIBILITIES:
 Attending telephone calls, taking messages and answering inquiries within assigned scope of responsibility
 Scheduling appointments, maintains calendar, allocates supervisor’s time
 Preparing invoices, tenancy contracts and renewals.
 Payment of bills, booking tickets and hotel reservations.

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III. CRISILLIMITED-ASTANDARD &POOR’S COMPANY,MUMBAI.
DECEMBER, 2008- JUNE, 2014
DESIGNATION: SENIOR ASSOCIATE
DEPARTMENT: GLOBAL ANALYTICAL CENTRE
JOB PROFILE:
 Working on financial statements and ratio analysis mainly concerning annual reports, interim and quarterly reports of
Corporate Clients rated by CRISIL.
 Incorporate specific adjustments related to balance sheet, income statements, cash flow, pension and analytical treatments,
adjustments and ratios through interactive coordination and consultation with Standard & Poor’s Analysts.
 Responsible for providing general administrative support, maintaining client relations and quality management.
 Ensure accurate documentation of all internal and external communications, Process Manuals and Administrative Files.
 Maintain all regulatory mechanisms necessary to uphold the standard of Corporate Governance and ensure compliance,
authenticity and integrity of the data.
 Preparing Portfolio Review document on a quarterly basis for 30 different Industrial Sectors which is presented by Standard &
Poor’s Analyst in Ratings Committee Meeting.
ROLES AND RESPONSIBILITIES:
.
 Preparing a planner for the respective portfolio assigned, sourcing the filings for all the companies in the portfolio,
 Setting up email alerts, checking the calendar events for each company with a view to track all press release and financial
statements.
 Allocating the daily inventory of work in an equitable manner.
 Ensuring that all the files are processed as per their pre determined TAT
 Assist in research, preparation, and written documentation for special projects, presentations and meetings
 Ensuring total quality management in every process and financial updates.
 Preparing the Daily and Weekly MIS sheet which is shared for the Senior Management
 Handling client queries, maintaining team records, plan and coordinate board meetings.
 Imparting training to new entrants in the team and follow up sessions forqueries and providing refresher trainings.
 Setting up monthly calls with clients in order to discuss any feedbacks,queries, latest developments.
 Preparing Portfolio review document for S&P, preparing the Peer Comparison Tables, Aging Table, Graphs and other related
information as required by Analysts.
INITATIVES:
 Undertook Refresher Training Sessions during lean period with a view to ensure that the any training gaps and loop holes are
cemented and team is well versed with the conceptual nuances of the process.
 Preparing Inter Department News Letter on a quarterly basis, including the monthly quality index, accuracy chart, articles on
financial topics and any related subjects concerning the teamand the company as a whole.

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 Conducted Time & Motion study as part of Six Sigma Training to calculate time taken in processing each financial statement
as part of S&P Capital IQ project.
 Attended training on Compliance Management and Information Security.
PERSONAL DETAILS:
Date of Birth 30th July, 1987
Marital Status Married
Nationality Indian
Languages Known English, Hindi, Marathi, Malayalam
Address Apartment 105, Building No.43
Street 3, Discovery Gardens. Dubai 37316.
Visa Status Spouse Sponsored Visa.