Michael Markham has over 25 years of experience managing training programs and events around the world. He is skilled at needs assessment and developing cost-effective training solutions. As an event program manager at Intel, he boosted sales through web-based training and generated over $90 million and 20,000 business leads through seminars. He has also developed certification exams and media training programs to facilitate adoption of new technology.
Looking for a strong individual that understands creativity, profitability and how to tie these to the bottom line and get buy in from other areas of the company.
Visionary engineer, who undertakes complex assignments, meets tight deadlines and delivers superior performance. Possesses practical knowledge in project management, digital markeing, business intelligence and TI. Applies strong analytical and planning skills in a daily work and reduce unnecessary investment of time and work. Operates with a strong sense of urgency and thrives in a fast-paced setting. Looking for learning and developing essential aptitudes to improve my professional career, grow professionally, and achieve self-addressed goals.
Passionate Payment Executive with proven experience in: project and product management, revenue generation, financial forecasting, driving change, new technology and global leadership. Thrives in pressures of tight deadlines and adapts well to changes in priorities. Comfortable in delivering presentations for trainings, clients and C level executives.
• Project Management - 15 years of driving major projects with exceeded results.
• Product Management - 10+ years of successfully owning products from start to finish
• Revenue Generation - Drove $500MM of long term benefit with several strategies that I developed.
• Financial Forecasting - Managed millions of $ in short and long term budgets; including major re-planning during significant budget changes. Consistently exceeded goals for yearly and long term budgets.
• Driving Change- Years of leading change from process improvements to changing internal culture to migrate 2MM merchants to a new processing platform.
• New Technology - Led New product evaluation (mobile, wireless, ID, etc.) for FDC and have several patents for contributing in the development of a new all in one terminal. Continue to be a new technology advocate in all my roles.
• Global Leadership – 8 years of effectively leading diverse Global teams in NA, EMEA, JAPA and LAC.
Client-focused account and relationship manager, dedicated to exceeding client expectations and maintaining strong, fruitful working relationships with customers to gain their trust and respect. Skilled at maximizing sales by managing all accounts systematically and logically. Adept at collaborating with internal teams and clients including c-suite executives to develop comprehensive plans that deliver exceptional results.
Looking for a strong individual that understands creativity, profitability and how to tie these to the bottom line and get buy in from other areas of the company.
Visionary engineer, who undertakes complex assignments, meets tight deadlines and delivers superior performance. Possesses practical knowledge in project management, digital markeing, business intelligence and TI. Applies strong analytical and planning skills in a daily work and reduce unnecessary investment of time and work. Operates with a strong sense of urgency and thrives in a fast-paced setting. Looking for learning and developing essential aptitudes to improve my professional career, grow professionally, and achieve self-addressed goals.
Passionate Payment Executive with proven experience in: project and product management, revenue generation, financial forecasting, driving change, new technology and global leadership. Thrives in pressures of tight deadlines and adapts well to changes in priorities. Comfortable in delivering presentations for trainings, clients and C level executives.
• Project Management - 15 years of driving major projects with exceeded results.
• Product Management - 10+ years of successfully owning products from start to finish
• Revenue Generation - Drove $500MM of long term benefit with several strategies that I developed.
• Financial Forecasting - Managed millions of $ in short and long term budgets; including major re-planning during significant budget changes. Consistently exceeded goals for yearly and long term budgets.
• Driving Change- Years of leading change from process improvements to changing internal culture to migrate 2MM merchants to a new processing platform.
• New Technology - Led New product evaluation (mobile, wireless, ID, etc.) for FDC and have several patents for contributing in the development of a new all in one terminal. Continue to be a new technology advocate in all my roles.
• Global Leadership – 8 years of effectively leading diverse Global teams in NA, EMEA, JAPA and LAC.
Client-focused account and relationship manager, dedicated to exceeding client expectations and maintaining strong, fruitful working relationships with customers to gain their trust and respect. Skilled at maximizing sales by managing all accounts systematically and logically. Adept at collaborating with internal teams and clients including c-suite executives to develop comprehensive plans that deliver exceptional results.
In this presentation I have described my management philosophy and methods that I have developed and actively use through my teams to deliver impact and customer success
Is your L&D department perceived as a service provider in the eyes of your CEO, or are you a strategic partner with a seat at the table? In this session, learn about the successful learning and development transformations at two organizations, Reuters and Cargill. See the multiyear plans they executed, the metrics they used to hold themselves accountable, and the millions in savings they delivered by migrating to reusable digital formats. At the end of this session, you’ll be armed with an action plan to lead your own transformation — from service provider to strategic partner.
1. MICHAEL C. MARKHAM
41774 NW Oak Way / Banks, OR 97106 / (503) 206-1116 / mcm11@frontier.com
PROGRAM MANAGER TRAINING & EVENTS
Results-oriented professional with 25+ years’ experience leading training programs and performance-based initiatives to support
customers and marketing functions around the world. Expert diagnostic and needs assessment skills to identify and resolve
performance / training issues, presenting cost-effective solutions appropriate for organization’s size, scope, and mission. Particularly
effective developing and implementing technology training / performance-based plans to facilitate understanding critical to meeting
organizational learning requirements. Successful leveraging key relationships to achieve aggressive training and performance
goals. Well-versed reorganizing, streamlining, and strengthening training programs to capitalize on efficiencies and cost reductions.
CORE LEADERSHIP COMPETENCIES
• Program & Project
Management
• Global Training & Marketing
Programs
• Curriculum Development
• Classroom Facilitation • Event Planning & Coordination • Marketing Communications
• Training Needs Assessment • Web & Computer-Based Training • Performance-Based
Management
PROFESSIONAL EXPERIENCE
Event Program Manager, Intel Corporation, Hillsboro, OR 2000 – Present
Selected to manage and direct training programs, tradeshows, and seminars in support of marketing and customer functions for a
billion dollar semiconductor firm. Facilitate major projects with several subcontractors and outside agencies. Influence channel
resale partners with collateral and strategies to drive sales. Implement a large-scale series of webinars delivered world-wide
targeted at finding and educating new customers on new and updated products and technologies. Develop launch strategies for
new and refreshed products. Review and evaluate the effectiveness of training content and objectives, ensuring training programs
are aligned with customer requirements. Selected Highlights:
• Boosted sales by designing and implementing web-based training programs to educate channel sales team and retail
customers on both wireless/wireline LAN products.
• Generated $90 million in qualified leads by designing and developing a “Roadshow Seminar Series” for 3 consecutive years
including content, logistics, and an invitation & registration system that enabled 3,000+ people to attend across 23 cities
worldwide.
• Managed and produced over 230 webinars viewed live and on-demand by over 20,000 attendees world-wide and brought in
over 15,000 business leads.
• Captured new business on a consistent basis by launching an onsite training program to deliver seminars and demonstrations
to customers via an online invitation and registration system.
• Established and maintained a “Speakership Program” that generated more than 100 technical speakerships at conferences
throughout the world each year.
• Oversaw $1.5 million dollar budget to build and coordinate a successful and innovative booth and sponsorship presence at
large and medium sized conferences and events critical to targeting and attracting diverse audiences.
• Oversaw logistics and placement of up to 25 demos for the very popular Technology Showcase - Intel Developers Forum.
Senior Instructional Systems Designer, RWD Technologies, Idaho Falls, ID 1999 – 2000
Led analysis, design, and development of high quality training and performance improvement projects to support customers
including Hewlett-Packard, AutoDesk, Fujitsu, and the Lawrence Livermore National Laboratory. Created company training policy
and procedures. Prepared and delivered training via CD-ROM and Internet media platforms. Conferred with stakeholders to identify
training needs based on processes, changes, and other factors. Selected Highlights:
• Prepared certification examinations for various vendors that were part of an e-commerce certification website.
• Developed and implemented media training programs to facilitate the understanding and adoption of new technology
curriculum.
Principle Instructional Technologist, Idaho National Laboratory, Idaho Falls, ID 1991 – 1999
Directed the design, development, and implementation of nationwide training and performance-based programs and workshops for
Department of Energy and related contractors. Selected Highlights:
• Oversaw budgets of $300,000+ to design and execute cutting-edge Internet and technology-based training products and
services to improve and maximize knowledge and performance for the Department of Energy.
• Reduced training costs by 40% by rolling out cost-effective instructor training initiatives (“Train the Trainer”) across
organization.
EDUCATION
• Master of Science in Instructional Technology, Utah State University, Logan, UT
2. • Bachelor of Arts in Communications (Media Design & Research), Brigham Young University, Provo, UT