LW-ExecCoord-Resume

1. 3938 W. 178th Street #1
Lorena Del Rocio Wagner Torrance, CA 90504
Mobile: 424-558-7252
Email: loreewagy@gmail.com
I have leadership skills, work well under pressure with no supervision. I have
exceptional customer service skills and am a strongly motivated person with
excellent organizational skills.
WORK EXPERIENCE
7/2009 – Present California Hospital Medical Center Los Angeles, CA
Executive Coordinator – LA Best Babies Network
 Executive Coordinator to Executive Director and Director of Programs. Duties
include maintaining appointment calendar, prepare documents, presentations
and assist with preparation for scheduled meetings
 Prepare logistic planning documents and post-seminar document development
for the many workshops, seminars, trainings and symposiums developed by the
Network for the Care Quality, Best Babies Collaborative, Learning Collaborative
and Policy
 Coordinates preparations for Learning Sessions for the LA County quality
improvement collaborative and other workshops for the LABBN: Coordinating
Meeting Logistics, developing work plans and timelines, preparing meeting
materials, assuring appropriate record keeping, communication, meeting
evaluation and follow-up
 Coordinate monthly conference calls with collaborative teams for activity
reporting
 Design and translated patient educational teaching publications used for
trainings distribution
 Programmed various database using Microsoft Access
 Create many reports/documents using: MS Word, Excel, and PowerPoint,
proficient in Outlook and PDF Maker
8/21/06–6/2009 California Hospital Medical Center Los Angeles, CA
Care Quality Administrative Coordinator – LA Best Babies Network
 Coordinates preparations for Learning Sessions for the LA County quality
improvement collaborative and other workshops for the LABBN: Coordinating
Meeting Logistics, developing work plans and timelines, preparing meeting
materials, assuring appropriate record keeping, communication, meeting
evaluation and follow-up
 Assist with identification clinical guidelines for use by the collaborative and/or
assist with the identification and/or development of toolkits and documents for
Learning Sessions
 Coordinate monthly conference calls with collaborative teams for activity
reporting
 Assist with and coordinate data collection procedures for collaborative teams
 Provide administrative support to Director of Programs. Duties include
maintaining appointment calendar, prepare documents, presentations and assist
with preparation for scheduled meetings
 Provide administrative support for other program staff on specified projects as
requested
 Programmed various database using Microsoft Access
 Proficient in MS Office (Excel, Outlook, PowerPoint, Word, Access) and Adobe
(Acrobat Professional)
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2. Lorena Del Rocio Wagner
8/1996 – 8/2006 California Hospital Medical Center Los Angeles, CA
Administrative Assistant – Women’s Health Center
 Work closely with Director of Clinic on various projects and presentations
 Program providers schedule in Medi-Syn Scheduling System
 Update and maintain Management Guidelines for a busy OB/Gyn Clinic
 Maintain current revisions to Clinic’s Policies and Procedures
 Maintain Payroll hours in KRONOS for 65 employees
 Created and maintained various monthly reports related to the OB/Gyn Clinic
 Write memos, reports and presentations using EXCEL, MS Word, MS Publisher,
PowerPoint and now learning MS Access
 Develop and maintain resources for providers referrals
 Design many Bilingual Patient Education brochures (English and Spanish)
 Create many forms for the Clinic daily use: letters, superbills, consent forms;
logs, etc.
 Arrange with vendors for services, prepare agendas, gather and organize
supporting information production and distribution
 Maintain Clinic employees (i.e. MDs, CNMs, MAs, LVNs, etc.) licensure and
certifications up to date
 Control access and ensures confidentiality to sensitive information such as staff
personnel files
 Completed Insurance applications for all the physicians and nurse-midwives for
credentialing with IPAs
 Helped in the development and implementation of the group prenatal care –
“Centering Pregnancy”
 Filing, Answering Phones, Excellent Customer Service Skills and organizational
skills
 Order supplies as needed using Office Depot Web Site and Lawson
 O r g a n i z e m e e t i n g s f o r d i f f e r e n t o c c a s i o n : S t a f f ; R e p s’ In-Services;
Celebrations; Christmas Party for entire hospital – Employees’ Activity
Committee
 Received many acknowledgments for my flexibility and willingness to help the
Clinic Staff when short-staffed
EDUCATION
University of Phoenix Gardena, CA
Masters – Completion – February, 2010
Major: Business Administration
Loyola Marymount University Los Angeles, CA
Bachelor's Degree
Major: Biology
SKILLS Excellent customer service skills with the goal of exceptional care and service.
 Excellent organizational skills  Peripherals trouble shooting
 Work well in team settings  Typing: 55 wpm
 Software Proficiency: Word, Excel, MS  Strong Oral and Written
Publisher, PowerPoint, MS Outlook, Communication Skills
Internet and KRONOS  Multi-phone lines
 MS Access  Filing: Alpha and Numeric
 Able to manage heavy work load  Self-Motivated
 Able to meat deadlines  Forms/Brochure Design
 Fast Learner  Innovative Report Design
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3. Lorena Del Rocio Wagner
LANGUAGES
Spanish – Speak, Read and Write
REFERENCES
Sharl Talan, MPH, CHES Public Health Research Associate
805-551-4743
Margo Kennedy, CNM Certified Nurse-Midwife
818-502-0888
Betsy Jenkins, CNM, MPH Director, Women’s Health Center
Eisner Pediatrics
323-376-2471
LETTERS OF RECOMMENDATION
Available Upon Request
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