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RIDHWAN SABUR
56/188 Balaclava Rd, Marsfield, NSW, 2122
M: 0413 706 094
Email: sabur.ridhwan@gmail.com Australian Citizen
__________________________________________________________________________________
Professional Objective
I would like to see myself as an industry expert in the field that I work. I love working with customers
as I enjoy helping others. I communicate really well and have a very positive attitude showing energy
and enthusiasm. I also plan and manage well which leads me to hope that I will lead an organisation
someday. I believe that people learn every day from other people. This continuous learning is a source
of improvement and joy. I thrive in an environment of learning and servicing people. I look forward to
a career of professional achievements, customer satisfaction and contributing to the industry that I
work in.
Professional Skills
Customer Service
Product support
Stock management
Cash management
Team management
Organization skills – planning, estimating, managing funds, acquiring approvals, etc.
Personal Attributes
Team work
Problem solving skills
Excellent communicating skills
Good negotiating skills
Experience
Data Blitz Manila, Philippines
Sales and Customer Assistant (Part time) June 2013 - June 2014
At the Blitz store, I assisted customers with selection of games,help them with trouble shooting of
problems they faced with installation and running of games. I also managed product stock levels by
updating the inventory sheet. I was also rostered as the cashier receiving and handling customer
payments. My specific responsibilities were as follows.
Assist customers with product selection
Respond to and revolve customer queries
Maintain product stock
Marsel
Assistant handyman (Part time) Contract work 1 month
Filling cracks to prepare for painting
Installation of expansion joints
Painting walls
Cleaning, and pasting on skirtings
General clean up
International School Manila (ISM)
Rock Painting Stall at the International Day
As the President of Digital Animation Club, I managed this project to plan, organize, setup and run a
Rock Painting stall at the International Day event at ISM. This project was funded entirely by the
team members, except the stall. I facilitated the discussion on stall activities and products, planned the
activities, purchases and preparation for the event. Based on the Club Treasurer’s computation, I
decided on the cost of the products that will be sold at the stall. I assigned team members to the
preparation activities and rostered the stall activities. We sold well, recovered the expenditure and
made profit.
International School Manila (ISM)
Volunteering at CCVOrphanage
I participated in this activity 4 times between 2010 and 2013. Chosen Children’s Village (CCV) is an
orphanage for the disabled children in the Philippines. I volunteered to spend a week each time to stay
at the orphanage and help the children with learning, cleaning, gardening, cooking, and light
recreational activities. My objective was to help these children and bring a smile in their faces. In the
process,I learned about the essential needs of the underprivileged, how they lived, what makes them
happy, and an overall awareness of how the society can help them.
Leadership Achievements
President ofDigital Animation Club – As the President, I was responsible for the approval
of all activities of the club. I presented the proposed club activities to the school
administration and acquired approval. I organized equipment from school computer lab for
the participants. I participated in club promotional ideas and activities, such as fund raising
activities at school events by selling digital art work, animation show, movie night, selling
food.
Vice president ofReal Club – I organised and managed student excursion on sporting
activities such as cycling or hiking. I presented cost estimates to school and received school
funds, organized the transportation and food for participants.
President ofSouth Asian Cultural Club – This club promoted South Asian culture and
history of which two of the key attractions were cooking and Bollywood dancing. As the
President, I planned the events and activities.
Education
International School of Manila Manila, Philippines
High school diploma May 2014
Macquarie University Sydney, Australia
Currently Undergraduate Program – Bachelor of Arts major of Interactivity and Games
Extra-Curricular Activities
School drama
2012 – The Book Thief
2013 – Inspector General
School Orchestra
2008 – 2010 – Intermediate Band
2012 – 2014 – Symphony Band
TFN: 388417273
Availability
Monday: 2:30pm – 9pm
Tuesday: 9am – 9pm
Wednesday: 1pm – 9pm
Thursday: 3pm – 9pm
Friday: 9am – 9pm
Saturday: 9am – 9pm
Sunday: 9am – 9pm

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Ridhwan Sabur resume for customer service roles

  • 1. RIDHWAN SABUR 56/188 Balaclava Rd, Marsfield, NSW, 2122 M: 0413 706 094 Email: sabur.ridhwan@gmail.com Australian Citizen __________________________________________________________________________________ Professional Objective I would like to see myself as an industry expert in the field that I work. I love working with customers as I enjoy helping others. I communicate really well and have a very positive attitude showing energy and enthusiasm. I also plan and manage well which leads me to hope that I will lead an organisation someday. I believe that people learn every day from other people. This continuous learning is a source of improvement and joy. I thrive in an environment of learning and servicing people. I look forward to a career of professional achievements, customer satisfaction and contributing to the industry that I work in. Professional Skills Customer Service Product support Stock management Cash management Team management Organization skills – planning, estimating, managing funds, acquiring approvals, etc. Personal Attributes Team work Problem solving skills Excellent communicating skills Good negotiating skills Experience Data Blitz Manila, Philippines Sales and Customer Assistant (Part time) June 2013 - June 2014 At the Blitz store, I assisted customers with selection of games,help them with trouble shooting of problems they faced with installation and running of games. I also managed product stock levels by updating the inventory sheet. I was also rostered as the cashier receiving and handling customer payments. My specific responsibilities were as follows. Assist customers with product selection Respond to and revolve customer queries Maintain product stock Marsel Assistant handyman (Part time) Contract work 1 month Filling cracks to prepare for painting Installation of expansion joints Painting walls Cleaning, and pasting on skirtings General clean up
  • 2. International School Manila (ISM) Rock Painting Stall at the International Day As the President of Digital Animation Club, I managed this project to plan, organize, setup and run a Rock Painting stall at the International Day event at ISM. This project was funded entirely by the team members, except the stall. I facilitated the discussion on stall activities and products, planned the activities, purchases and preparation for the event. Based on the Club Treasurer’s computation, I decided on the cost of the products that will be sold at the stall. I assigned team members to the preparation activities and rostered the stall activities. We sold well, recovered the expenditure and made profit. International School Manila (ISM) Volunteering at CCVOrphanage I participated in this activity 4 times between 2010 and 2013. Chosen Children’s Village (CCV) is an orphanage for the disabled children in the Philippines. I volunteered to spend a week each time to stay at the orphanage and help the children with learning, cleaning, gardening, cooking, and light recreational activities. My objective was to help these children and bring a smile in their faces. In the process,I learned about the essential needs of the underprivileged, how they lived, what makes them happy, and an overall awareness of how the society can help them. Leadership Achievements President ofDigital Animation Club – As the President, I was responsible for the approval of all activities of the club. I presented the proposed club activities to the school administration and acquired approval. I organized equipment from school computer lab for the participants. I participated in club promotional ideas and activities, such as fund raising activities at school events by selling digital art work, animation show, movie night, selling food. Vice president ofReal Club – I organised and managed student excursion on sporting activities such as cycling or hiking. I presented cost estimates to school and received school funds, organized the transportation and food for participants. President ofSouth Asian Cultural Club – This club promoted South Asian culture and history of which two of the key attractions were cooking and Bollywood dancing. As the President, I planned the events and activities. Education International School of Manila Manila, Philippines High school diploma May 2014 Macquarie University Sydney, Australia Currently Undergraduate Program – Bachelor of Arts major of Interactivity and Games Extra-Curricular Activities School drama 2012 – The Book Thief 2013 – Inspector General School Orchestra 2008 – 2010 – Intermediate Band 2012 – 2014 – Symphony Band TFN: 388417273
  • 3. Availability Monday: 2:30pm – 9pm Tuesday: 9am – 9pm Wednesday: 1pm – 9pm Thursday: 3pm – 9pm Friday: 9am – 9pm Saturday: 9am – 9pm Sunday: 9am – 9pm