- Michelle Cullen seeks an administrative role, bringing 12 years of experience managing staff, volunteers, and systems in education and business settings. - She has strong communication, organizational, and multitasking skills, and experience in areas like sales, purchasing, hospitality, and graphic design. - Her resume details employment history including roles in school administration, managing a café, reception work, and internal sales, demonstrating a variety of achievements across sectors.

1. Michelle Cullen
bmtcullen@iinet.net.au
MOB: 0479069122
Resume April 2016 1 The Cullens
SUMMARY
 Team driven, energetic, reliable, tenacious, flexible, adaptive, innovative and autonomous with 12 years’
experience managing staff members/ volunteers in various capacities.
 Having a can-do attitude and intermediate ability to set up new administration systems (Microsoft Office
Suite).
 Highly developed communication skills dealing with customers, internal and external stakeholders.
 Experience in sales (Bishop Merchandising – internal sales),
 Buying (stationery for Northside Christian College) and hospitality (various capacities).
 Organized with attention to detail and ability to multitask.
 Approachable, personable and flexible to change and new challenges.
 Working in different fields – both as part of a team and autonomously.
EMPLOYMENT HISTORY
2010 – 2016 Northside Christian College
Administration
Key responsibilities include:
- Coordinating and corresponding with volunteers and parents telephonically and electronically
- Basic Graphic Design i.e. Café Menus, price lists, signs under the auspices of the Public Relations
and Media department.
- Coordination of volunteer rosters.
- Responsible for maintaining a Café ordering system called Flexi schools and managing all
parental and staff queries thereon.
- Purchasing stationery and other specialized items for the entire school staff.
- Liaising with staff members from Principal to teacher aid level.
- Relief reception duties.
- Being the “go to person” responsible for campaigns such as “Secret Santa” for a staff of in excess
of 200 members.
Hospitality
- Setting up and tearing down common room and board room for both in house and external
functions/ catering
- Working autonomously and part of a team under the direction of the school chief administrator
and Catering Manager.
Achievements - Maintaining various administration systems and building onto those in the College Café
- Being the protocol driven correspondent for the Catering Manager
- Completing daily administration duties (laminating and photocopying of all booklets) using
excellent time management skills.
- Assisting with relief reception and hospitality.
- Wearing many different “hats” and giving equal care to all that I do.
- Played a key part in the implementation, support and administration of a new online ordering
system (Flexi schools).

2. Michelle Cullen
bmtcullen@iinet.net.au
MOB: 0479069122
Resume April 2016 2 The Cullens
2009 (Jan – Dec) Northside Christian College
College Café Convener
Key responsibilities included managing a team of volunteer parents including all the responsibility
of roster and administration system set-up. Daily running and delegating of tasks involved with a
College Café. Dealing with parents and teachers alike with regard to sorting of issues in the College
Café. Ordering and buying from catering suppliers. (Negotiating pricing structure is my prowess).
Achievements - Set up all administration systems (i.e. order sheets, checklists, stock lists, programs, price
comparison tables etc).
- Being relational afforded the College Café having a loyal volunteer base whom I could call upon
daily.
2008 Northside Christian College
Volunteer and Casual Hospitality
- Worked alongside a chef in various capacities both in the school, for the church and outside
catering. Some work was paid and some casual.
1994 – 2007 Paterson Dyke Chartered Accountants (S.A.)
Reception/ Secretary
- Key responsibilities included managing three staff members in terms of daily duties and their
responsibilities.
- Receipting, banking, running a petty cash system and paying weekly wages (this included
managing staff members’ pension funds).
- Typing various correspondences and sorting out minor queries with Tax Office.
- Being responsible for the formation of Close Corporations and consulting with a large customer
base.
Achievements - Achieved excellent results in terms of customer relations and multitasking
- Having a “can do” attitude and being the only P.A. for the business
- Running a busy appointment book for senior Chartered Accountants.
1991 – 1993 Bishop Merchandising
Internal Sales
Key responsibilities included sales and Invoicing, teaching customers various screen printing
method. Responsibilities included financial performance and working in a competitive industry
which was results driven.

3. Michelle Cullen
bmtcullen@iinet.net.au
MOB: 0479069122
Resume April 2016 3 The Cullens
Achievements - Achieved excellent results in terms of customer relations, buying and sales
- “Head hunted” by the competitor due to results achieved
- Offered the responsibility to set up and manage the graphic arts section of the business
QUALIFICATIONS
Licenses and Certificates available on request.
 Diploma in Human Resource Management
 Diploma Business Administration
 Certificate IV Business
 Certificate IV Human Resources
 Certificate III Business Administration
 Med train Certificate in Medical Terminology (older than 3 years)
 Typing Skills 44.8 wpm with 99.11 accuracy
COMPUTER SKILLS
 MS Office (Outlook, Word, Excel, Powerpoint)
 Lotus
 Flexischools, SchoolPro and TASS
 Online Ordering systems associate with Buying
PROFESSIONAL ORGANIZATIONS
Christian School
INTERESTS
 Reading
 Renovating
 Entertaining friends/ Cooking
 Volunteering
REFEREES
Penny Robinson, Business Owner and Chef
Penelope's Pantry
Northside Christian College – 33531266 - 0406160240
Chris Richards, Business Manager
Northside Christian College - 33531266
Dawn Baillie, Line Manager
Northside Christian College - 33531266

4. Michelle Cullen
bmtcullen@iinet.net.au
MOB: 0479069122
Resume April 2016 4 The Cullens
Mrs Samantha Baker, friend – 0415763689/ 45255265
Sbaker158@eq.edu.au