Chandan Gupta has over 6 years of experience as a technical support engineer and web integrator. He currently works at Clover InfoTech as a technical support engineer, where he resolves technical issues, performs testing, and ensures smooth operation of web applications. Previously, he worked at Master Software System as a web integrator, where he designed educational web pages and quizzes. He has skills in languages like Java, databases like SQL and MySQL, and tools like Eclipse. He holds a B.Tech in Computer Science and Engineering.

1. CHANDAN GUPTA
S/O
Mr. Kamlesh Kr. Gupta
C/O
Dr. Praveen Gupta Email-Id : chandan2k13@gmail.com
Monalisa Housing co-op Society Ltd. Contact-No: +91-8446280587
C-04, F-15, Borivali (W) – 400103
Professional Experience:
1) 6 months with Clover InfoTech, Andheri (E) - Mumbai as a Technical Support Engineer (17-
MAR-2016 till Present)
 Fetching records from Database for providing quick and accurate solutions as per requirement
of Client.
 Resolving daily technical issues and queries through mails and calls for better understanding of
clients and their requirements.
 Doing manual testing on UAT server for better required enhancement of Web application and
Web services.
 Performing modification in coding of developed Web App and Web Services as per business
standard.
 Making records of technical error and logical issues as per generated by system along with their
optimal solution.
 Monitoring each and every flow of Web services along with their process and procedures for
smooth running of Web Application.
 Making backup of previous records and log files for future purpose and ensuring their
availability at the occurrence of any technical issue and related queries.
 Deploying patches on UAT and Production server for up gradation of new weekly
implementation of business plan and standard.
 Assigning tickets to respective team members along with closure for any incident, request, and
changes as defined protocols.
 Targeting daily agenda along with some different technical and logical requirements as per
business standards and protocols.
 Solving general queries of (NEFT and IMPS) transactions related with date and time as per
standard of RBI settlement and NPCI settlement Reports.
Technical Skills:
Languages : Core Java, JDBC, JSP, XML, Struts, Hibernate, SQL, PL/SQL, HTML
Databases : MSSQL server 2008 R2
Middleware : Apache Tomcat
IDE’s – Eclipse
Domain – BFSI
Clients – RBL Bank LTD.
2) 3 Years 3 months with Master Software System Pvt. LTD. Bandra(E) - Mumbai as a Web
Integrator (25-NOV-2012 till 17-MAR-2016).
 Designed Quizzes (Web Pages) for student of KG-12th standard as per requirement of client.
 Categorized questions along with their answer as per given specific standard as guided by
clients and Project manager.
 Mapped XML files of modified Web Application and Web Services as per business standard.
 Performing modification in coding of developed Web App and Web Services as per business
standard.
 Making records of technical error and logical issues as per generated by system along with their
optimal solution.
 Monitoring each and every flow of Web services along with their process and procedures for
smooth running of Web Application.

2.  Making backup of previous records and log files for future purpose and ensuring their
availability at the occurrence of any technical issue and related queries.
 Resolving daily technical issues and queries through mails and calls for better understanding of
clients and their requirements.
 Doing manual testing on UAT server for better required enhancement of Web application and
Web services.
 Targeting daily agenda along with some different technical requirements as per business
standards.
Technical Skills:
Languages : Core Java, JDBC, JSP, XML, Struts, HTML, Javascript
Databases : MYSQL server
Middleware : Apache Tomcat
IDE’s – Eclipse
Domain – E-Learning
Client – Learning Mate Solutions Private Limited Andheri(E).
Qualification
 B. Tech (Computer Science & Engineering) From Kamla Nehru Institute Of Technology,
Sultanpur, Uttar Pradesh in 2012.
 B.sc (Part I) From T. D, Degree College, in 2007 Jaunpur, Uttar Pradesh
 12th From T. D. Inter College in 2006, Jaunpur, Uttar Pradesh
 10th From N. B. Inter College in 2004, Jaunpur, Uttar Pradesh
Personal Details
Date OF Birth : 04-Jan-1989
Nationality : Indian
Declaration
I hereby declare that all the information shared above is true to the best of my knowledge and belief.
CHANDAN GUPTA