This resume is for Saudamini Srivastav seeking a challenging career that allows her to demonstrate her skills and improve her knowledge. She has over 10 years of experience in roles such as General Manager, Business Development Manager, and Team Lead for immigration processes. Her experience includes managing branches, developing marketing strategies, auditing applications, and improving organizational processes. She has a B.Tech in Computer Science and qualifications in computer skills such as various programming languages, testing tools, and project management tools.

1. RESUME
SAUDAMINISRIVASTAV
Email:anursrivastav@gmail.com
9000345020
Career Objective:
Seeking a challenging career in an organization that provides me an opportunity to demonstrate my skills
and improve my knowledge and be a part of the team that works dynamically towards the goals of the
organization.
Strengths:
· Quick & self learning, knowledge sharing, job accountability, smooth communication with
others
· Result oriented with sense of commitment, managing work effectively & time delivery.
· Good self planning & tracking, team player, treating people with respect.
· Highly Diligent, and possess integrity coupled with good interpersonal and communication skills
· Proactive at work
QUALIFICATION
Academic
 B Tech (CsIT) from Indur Institute of Tech JNTU
 10+2 from Kendriya Vidyalaya National Police Academy
 10th CBSE Board Kendriya Vidyalaya National Police Academy
COMPUTER SKILLS
 Operating Systems : Windows/XP/2000
 Database : MS-Access,Oracle 9i, SQL Server 2000
 Languages :. NET, SQL, Visual Basics 6.0
 Testing tools : Win runner, Load runner , QTP
Knowledge On:
 Immigration Process Expert for Canada,New Zealand, Denmark
 Recruitment and procurement process for Overseas Education
 Software Engineering Institute - CMMI Model v 1.2
 Agile Methodologies- Scrum
 ISO 9001, TL 9000, ISO 27001, ISO 20000 & ITIL Framework.
 Six sigma - Greenbelt
Exposure on Tools (Project Management,Configuration Management)
· Sales Force
· Digite
· Visual Source Safe (VSS)

2. Work experience
1. Organization: SIEC Education Pvt Ltd
Period: 2nd
April 2014 to Till Date
Designation: General Manager
Summary
 Manage 4 branches of SIEC PAN India offices for Business generation, product development,
Training and recruiting staff and monitoring the daily progress.
 Present new products and services and enhance existing relationships
 Prepare marketing and advertising strategy and campaigns.
 Auditing the applications and approving the documentation.
 Attend industry functions, such as association events. Seminars and conferences,and provide
feedback and information on business development, market scenario and creative trends.
 Conduct Education Fairs, college and school events and in house activities to promote
universities for all SIEC branches.
 Identify opportunities for campaigns, services, and distribution channels that will lead to
an increase in sales.
 Using knowledge of the market and competitors, identify and develop the company’s
unique selling propositions and differentiators.
 Submit weekly progress reports and ensure data is accurate.
 Forecast sales targets and ensure they are met by the team
2. Organization: Jerusalem Overseas Career
Period: May 2011 to Till Date
Designation: BusinessDevelopment Manager
Summary
 Set service level agreements for end-user applications and service provided.
 Developing company's business by introducing new products and services.
 Pro actively monitoring changes to the immigration regulations. Briefing and counseling staff on
the changes.
 Prepare marketing and advertising strategy and campaigns.
 Auditing the applications and approving the documentation.
 Develop staff potential by training them on quality and standard procedures.
 Provide support to all the staff by solving their problems and client escalations.
 Monitor the organizational reports to measure the performance
 Improving the processes by defining the corrective and preventive actions.
 Maintaining contacts with the vendors and clients

3. 3. Organization: Y-Axis Career Overseas
Period: Nov 2009 to May 2011
Designation: Team Lead (Immigration Process)
Summary
 Improve the efficiency of the Process.
 Improve control of service level and quality.
 Set service level agreements for end-user applications and service provided.
 Improve relationships with client as a client relation officer.
 Develop staff potential by training them on quality and standard procedures.
 Managing staff training schedule and maintaining manuals.
 Setting objectives for all the departments in the organization
 Maintaining the quality of the process by minimizing defects
 Provide support to all the staff by solving their problems and client escalations.
 Improving the processes by defining the corrective and preventive actions.
 Conducting daily and weekly process Audits
 Designing corrective and preventive measures for the non conformances
 Taking part in the management meetings
4. Organization: Tanla Solutions
Period: 21st March 2007 to 28th Nov 2008.
Designation: Jr SQA
Summary
SQA
 Ownership of the project from Quality perspective throughout the SDLC, Scrum implementation.
 Review report prepared by SQAs and first level of escalation for any quality issues.
 SQA reporting like calculating review efficiency, defect / effort prediction, calculating health
index etc.
 Matrix analysis for the projects and support functions.
 Conducting Audits (Monthly Audits, Release Audits, Configuration Audits, Metrics
Audit} on the assigned projects – Planning the audit, report Non –
 Conformances, tracking them to closure.
 Facilitating the Project managers in closing the NCs and metrics analysis.
 Interacting with clients regarding the performance of the project.
SEPG
 Assist SEPG –Lead in conducting the SEPG meeting
 Maintaining the org wide process assists
 Handle process improvement suggestions and implement them to closure
 Defining the metrics applicable to different life cycles project and Support
functions
 Preparing the Quality Dashboard
MRM
 Assist Management Representative (MR) in conducting the MRM meetings &
 External/Internal Audits
 Preparing Process Performance Baselines (PPB) and Process Performance
 Model (PPM)

4. Six sigma
 Executing the Green belt Project on the Quality Department Prioritized Pain area
 in consultation with Six sigma mentor
 Business Process Management
 Defined and Implemented Process,Policies and framework for
 Logistics and Infrastructure Department.
 Quality Control
 Company Secretary
 Human Resource
Training
 Taken Metrics training to Project Team members in the organization.
 Taken QMS and SDLC training to fresher and Project Team members in the
organization.
 Taken trainings on SCRUM Process to the project team members.
 Other:
 CMMi L3 Assessment Journey
 ISO Surveillance 9001 and 27001 audits
 PCMM Gap Analysis
PROFESSIONAL TRAININGS ATTENDED:
 CMMi v 1.2 Intro Training – at Tanla Solutions, Hyderabad
 PCMM Intro Training by KPMG– at Tanla Solutions, Hyderabad
 Internal auditor Training on QMS (ISO 9001:2000) – at Tanla Solutions,
Hyderabad
 Agile - Scrum Master Training by Pete Deemer from Scum Alliance- at Tanla
Solutions, Hyderabad
 Six sigma –Green Belt Training- at Tanla Solutions, Hyderabad
PERSONAL DETAILS
· Father: Dr.Late.S.R. Srivastav
· Husband: Mrinal Gour
· Date of Birth : 01/07/83
· Languages known : English, Hindi
· Mother tongue : Hindi
· Hobbies : Music, Craft Making, Interior designing
· Marital status: Married
· Place : Hyderabad
(Saudamini Srivastav)
7/ 8 2016