1. ELLA H. STROUPE
125 Tanner Cove
Hernando, MS 38632
901-337-9104
ellstr51@gmail.com
Objective
To obtain a position in the insurance industry that allows for growth, while utilizing my
experience and communication skills.
Ability Summary
 Licensed Insurance Producer in TN and MS
 Versed in Citrix & Gateway insurance software
 Ability to navigate a computerized data entry system
 Proficient in Microsoft Office products
 Strong interpersonal skills to build rapport with prospective and existing customers
 Ability to multi-task
 Team oriented
 Ability to work independently
 Detail oriented
 Proactively identify and act on cross-sell opportunities
 Excellent customer service skills
 Comprehend specific company products while matching customer needs
Employment History
Insurance Sales Agent/CSR
03/2005 - 02/2015 Ed Braly Agency 8968 Hwy 64, Ste 103, Arlington, TN
 Solicited and wrote new property & casualty policies
 Promptly prepared quotes for prospective clients
 Presented and explained policy coverage to new clients
 Processed endorsements for existing client policies
 Addressed billing issues and processed payments for clients
 Assisted customers in filing insurance claims
 Maintained customer files and updated records as necessary
 Performed other customer service duties as required
Insurance Agent Assistant
04/2004 - 03/2005 Charles Burton Agency 8968 Hwy 64, Ste 103, Arlington, TN
 Collected information from potential customers and entered information in computer
to enable agent to provide accurate quotes
 Processed endorsements to customers' policies
 Received and applied customers payments and prepared bank deposits
 Answered phones and routed calls to appropriate person, taking messages as necessary

2. Parish Secretary
04/1998- 06/2004 St. Philip Episcopal Church 9380 Davies Plantation Rd,
Memphis, TN
 Maintained parish records and files, including membership data and transfers, as well
as invoice and receipt records
 Prepared service leaflets and prayer lists for regular and special services and programs
 Served as receptionist to clergy, screened and directed phone calls and offered
assistance to visitors
 Prepared monthly newsletter, calendar, reports and correspondence
 Organized schedules for laity serving in each church service
 Informed the rector of illnesses, births, or deaths pertaining to members, families and
friends of the parish
 Ordered office and church supplies
 Managed rentals and use of church facilities
 Handled invoicing, recording of payments, bank deposits, and payroll for the Parents'
Day Out program
Education and Training
Issuing Institution Location Qualification Course of Study
Central High School Memphis, TN High School Diploma General High School
Curriculum
Lee College Chattanooga, TN Ministerial Associate Ministerial Internship
Occupational License
Certification Title Issuing Organization Completion Date Expiration Date
Insurance Producer State of TN Dept. of
Commerce & Insurance
06/2004 03/2017
References Available on Request