1. Patsy Thornton
Fort Worth, TX
patsy_amira_riley@yahoo.com - 682-703-1741
Work Experience:
Restaurant Manager:
DUNKIN DONUTS & BASKIN ROBBINS - Fort Worth, TX
January 2010 to Present
Responsibilities:
Manage a team of about 20 people.
Inventory
Cash and safe audits
Profit and Loss Review
Make schedules and adjust forecasts for labor
Adjust bakes using Jerra systems
Used Radiant to run reports for management of labor, food and paper cost and payroll.
Hire, train and fire employees.
Took self assessments to build sales, guest counts, and create action plans.
Accomplishments :
Grew store into the third highest in sales out of 17 stores (began as a low volume).
Transitioned the store from a stand alone Dunkin Donuts to a full Dunkin Donuts and
Baskin Robbins Combo store.
Transitioned a major remodel.
I also trained several restaurant managers to take over their own stores.
Skills Used:
Use of Microsoft applications (Word, Excel, etc.)
Use of Jerra concept systems for productions.
I used the Radiant-Red Prairie systems for data collection of sales, and cost of goods.
Certifications: Serve Safe Certified through 12/16/2018
Assistant Manager:
Dairy Queen - Danville, VA
May 2001 to November 2009
Responsibilities:
Manage Shifts with a staff of about 15 people
Control labor and food cost
Inventory count and review

2. Making of schedules
Prepping of cakes and other products
Maintained equipment
Accomplishments :
Helped to build a good customer base and grow sales.
Skills Used :
Inventory
Waste Management
Exceptional Customer Service
Scheduling
Helped with the hiring, training, and firing processes
Education
High School Diploma in General Studies
George Washington High School - Danville, VA
2004