1. DAVID W. DICKEY
403 Horseshoe Lane NE ∙ Winter Haven, FL 33881
(863) 287-9898 ∙ dwd403@gmail.com
Eighteen years of progressive experience in Information Technology. Founded I.T. services firm
providing exceptional service to small and medium-sized businesses. Recently sold the business and
am looking for the right opportunity to effectively utilize my business experience and communication
and relational skills to create value and growth.
 Strong emphasis in customer relationships
 Results-driven leader
 Excellent technical troubleshooting skills
 Proven business development acumen
 Contract development and negotiations
 Technical and product expertise
 Experienced team builder
 Financial forecasting and budgeting
PROFESSIONAL EXPERIENCE
OWNER/OPERATOR 2005 - 2015
Syntegrity Solutions, LLC d/b/a “Acuerent Technology” Winter Haven,FL
www.acuerent.com
In 2005 I founded an IT services business with the written mission of becoming “the preferred provider of
IT services and support to small and mid-sized business in and around Polk County, FL.”
 Created business from the ground up. Services include planning, design, procurement,
installation and support of local area networks for small and mid-sized businesses.
 Managed several IT projects involving network architecture, hardware deployments, GPS
mapping solutions and wireless technology.
 Technically proficient with Microsoft Windows Server (2003, 2008, SBS 2011, 2012) and
workstation (XP, Vista, 7, 8.1) operating systems, Exchange 2003/2007/2010, Symantec Backup
Exec, Crashplan data backup software, GFI Max Remote Management, Mail Essentials online
spam filtering, TCP/IP Networks, VPN technology, LAN/WAN design/installation/support,
Remote desktop, SQL Server, Various remote access tools.
 Merged in 2008 with Acuerent Technology, LLC, a SAAS (“software as a service”) provider
specializing in the development and hosting of an ERP web-based application utilized by federal
crop insurance providers.
 Spearheaded a Managed Network Services division, while also developing new business for both
the SAAS and MNS divisions.
 Within two years, Acuerent Technology had grown from three employees to eleven, and
experienced a revenue growth of over 800%.
 Responsible for four direct reports, team building (hiring/firing), internal operations as well as
business development.
 Negotiated GSA contract and interfaced with government buyers as well as other government
contractors.

2.  Interfaced with CIOs, CFOs and CEOs of large insurance and reinsurance companies in regard to
business development, client relationship management and contract negotiation.
 Negotiated the sale of Acuerent Technology to its largest software customer, an insurance
company.
 During the four post-acquisition years I continued to own and operate the IT services business,
which I then sold in 2015.
NETWORK ADMINISTRATOR 1999 - 2005
BP/Amoco Fabrics and Fibers Bainbridge, GA
 Managed local area network comprised of multiple Windows servers and 150+ client computers
 Developed and implemented data protection policies and procedures as well as disaster recovery
plan
 Managed I.T. budget and procurement
 Project management
I.T. CONTRACTOR 1997 - 1999
TEK Systems Jacksonville, FL
Worked with various companies and agencies (Bank of America, Prudential, Florida Department of
Business and Professional Regulations, MAYO Clinic) on short term contracts, gaining experience
required to hold a permanent position in an IT support role.
 Project team member – Y2K testing and preparation
 Image workflow administration – document image workflow and virtual storage and retrieval
 Microsoft networking and PC troubleshooting and repair
EDUCATION
MASTERS OF SCIENCE 2004
Florida State University Tallahassee, FL
Management Information Systems
3.83/4.0 GPA
BETA GAMMA SIGMA – National honors society for business excellence
BACHELOR OF SCIENCE 1995
Florida State University Tallahassee, FL
Family, Child and Consumer Sciences
Minor in Psychology