Content Management and Business Intelligence

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We have all these different mechanisms for information delivery - isn't it time they all just got along?

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  • Content Management and Business Intelligence

    1. 1. Using Content Management to Power Business Intelligence The Industry View Jon Collins Freeform Dynamics Ltd +44 7799 671371 [email_address] www.freeformdynamics.com
    2. 2. Agenda <ul><li>The current landscape – 3 mountains </li></ul><ul><li>Brief histories </li></ul><ul><li>Bringing the sides together </li></ul><ul><li>Where can CM help? </li></ul><ul><li>A word of caution </li></ul><ul><li>How to combine BI and CM </li></ul>
    3. 3. The Current Landscape – 3 Mountains © James Harris Gallery
    4. 4. A Brief History of Business Intelligence <ul><li>Decision Support Systems </li></ul><ul><li>The wondrous RDBMS </li></ul><ul><li>ETL and OLAP </li></ul><ul><li>The even more wondrous Data Warehouse </li></ul><ul><li>Bringing it all together – Master Data Management </li></ul>
    5. 5. How much do you use the following now and how will this change over the coming 2 years? Figure 8
    6. 6. A Brief history of Content Management <ul><li>Document Image Processing </li></ul><ul><li>Document Management </li></ul><ul><li>Workflow </li></ul><ul><li>Enterprise Content Management </li></ul><ul><li>Enterprise Search </li></ul><ul><li>Digital Rights Management </li></ul>
    7. 7. What is the status of your capability in the following areas?
    8. 8. BI and CM should not be seen as separate <ul><li>Do you regard the inclusion of unstructured data held on servers (documents, emails and so on) as a legitimate data source for BI? </li></ul>
    9. 9. But then, nor should collaborative tools! <ul><li>How much do you use the following for information access and delivery now and how will this change over the coming 2 years? </li></ul>Figure 7
    10. 10. Specifically, where can CM help? <ul><li>Given the volumes, diversity and physical distribution of information within your business, do you recognise any of the following potential issues? </li></ul>
    11. 11. Number of key information management solutions fully implemented LEADING ADOPTERS <ul><li>The leading adopter group claim to have fully implemented all 4 key information management solutions: </li></ul><ul><li>Workflow & document mgmt </li></ul><ul><li>Email archiving & retrieval </li></ul><ul><li>Federated search & discovery </li></ul><ul><li>Centralised records mgmt </li></ul>
    12. 12. Given the volumes, diversity and physical distribution of information within your business, do you recognise any of the following potential issues?
    13. 13. How to combine BI and CM? <ul><li>Put the business first </li></ul><ul><li>Lead with Enterprise Architecture </li></ul><ul><li>Model Once, Use Many </li></ul><ul><li>Set Tangible Goals </li></ul>
    14. 14. Up the Mountain © Carpkazu
    15. 15. Thank You Jon Collins, Service Director Freeform Dynamics Ltd [email_address] © 2007 www.freeformdynamics.com

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