Sylvia Jones is seeking a customer service or production role where she can utilize her skills in customer service, QuickBooks, shipping, and production management. She has over 15 years of experience in customer service and production management roles for various companies. She is proficient in Microsoft Office, QuickBooks, shipping software, and has intermediate Spanish skills.

1. 863-521-4904 sylviaacostajones@gmail.com
Sylvia Jones
Objective ToprovideexcellentCustomerServiceandget the jobdonein an efficientandtimelymanner.
I am a mature,self motivated, dependableemployeeandwillingandabletolearnand take on any tasks
assigned.
Professional
Highlights
Customer Service
 Billing-QuickBooks
 CreditCardReceiving Payments-UpdatingCustomerAccounts
 Service-IncomingCalls,inquiries,phoneorders
Production
 DownloadingRetail/Wholesaleorders
 Updatingretail websites/Orderfulfillment
 ShippingUPS/USPS
Managerial
 Co-Edikit/ CustomerService-Production
 CRT International/ProductionManager/leadingateamof3otheremployees
 SSDesigns/AssistanttoSupervisorforProductionfloorupto15employees.
Skills
Activities
 CustomerService
 QuickBooks/Billing
 ShippingUPS/USPS
 Managerial
 MicrosoftOfficeSuite
Life Church-Greeter
ChurchMissionTrip-
Nicaragua
Sat. August 1- Sun. August 9th
2015
2014
EloiseThanksgivingOutreach
Photography, Cooking& Art
 GraphicDesign
 AdditionalLanguages-SpanishIntermediate

2. Employment
History
Customer
Service/Production
Co-Edikit Lakeland, Fl Salary$12.25HR
2004-June17th 2015 Positionended
Production
Manager
CRT International 2000-2004
Assistant
Production
Supervisor
SS Designs, Winterhaven, Fl 1990-2000
Education KeiserUniversity
Studied
Graphic Design
2008-2009
Lakeland,FL
HighSchool
Diploma
References
Cheryl Caldwell / Owner / Co-Edikit
863-802-1000 work
863-255-0037 cell
Jamie Doran/ Owner/ Co-Edikit
863-802-1000 work
863-255-7037 cell
Ron and Cheryl Adams
Crt International- previous Owners
386-986-9583
Jamie Green/ Production Supervisor at SS Designs
863-965-2576