The document is a resume for Josephine Alan seeking a position at Family Youth Intervention transitional living for youth. It summarizes her work experience including an internship at Family Youth Intervention providing services and supervision for at-risk youth. Previous roles involved assisting individuals with special needs, elderly clients, and delinquent mortgage accounts. Her education includes an Associate's degree in Human Services from Baker College and general business courses at Macomb Community College.

1. Josephine Alan
46624 Oak Pointe Dr. - Macomb, MI 48042
jojoalan@att.net - (586) 306-7955
LinkedIn: Public Profile
https://www.linkedin.com/in/josephine-alan-83058983
Objective: Seeking a position at Family Youth Intervention transitional living for youth.
Committed in improving the welfare of at-risk youth. Motivated to build effective working
relationships with client’s families and interdisciplinary staff, to ensure needs are met and
positive developments are made in client lives.
WORK EXPERIENCE
Internship: Family Youth Intervention March 30, 2016 to present
 Provide information or refer individuals to public or private agencies or community
services for assistance.
 Provide client supervision and maintain appropriate documentation
 Submit reports and review reports or problems with superior
 Ensure proper movement and supervision of youth
 Creating and guiding youth in life skills, regarding everyday living: Time
management, coping skills, stress management, money management.
 Reading training manuals and books to ensure positive results in implementation of
assisting youth during the transitional Living, from homeless to self-sufficiency.
Life Long Advocacy Julie Berger September 07, 2015to present
 Community outings, and special needs events. Coordination of client’s daily chores
 Working on client’s behavior outburst (redirecting) and calming techniques
 Arts and crafts, assisting client in some academic workbooks at client’s level
Life Long Advocacy Rosa Staneck May 01, 2015 to September 01, 2015
 Taking client out in the community shopping, parks
 Crafts, reading, writing, playing on client’s level
 Meals, and Dressing bed time routine reading bed time stories
 Calming techniques: massage with oils and removing client from stressor
Peace of Mind Home Care March 3 2015 to April 23, 2015
Responsibilities
 Provide respite care when client is resting and or not feeling well
 Shower, Dressing Providing assistance with elderly client
 Cleaning for Client for daily needs, when client soils and after bathing and meals
Transfer of Patient: transferring client from bed to wheel chair to kitchen table

2. Life Long Advocacy Amanda Hashemi December 14-March 2015
Responsibilities
 Respite care: during client sleeping, paper work and preparing for client’s needs
 Help with daily tasks, cleaning up after meals, dressing, showering
 Complete records at end of day with daily events that took place during shift
 Provide assistance with chores assisting with arts and crafts, games and activities
 Meals, errands, respite care, prompting client with doing physical activities
Flagstar bank - Troy, MI - January 2011 - January 2013
Responsibilities
 Responsible for delinquent accounts, advising mortgagers of programs available and
referring to loss mitigation/when applicable.
 Assuring at the end of each call there is either a payment, or a referral for assistance.
 While working with several different programs, maintaining accuracy and speed.
 Maintained high performance and the top of my collection team.
 Team player and get along with a diversity of people.
 Dependable and always on time. I am confidant, and optimistic.
Asset Acceptance LLC - Warren, MI - August 2008- December 2011
 Utilize various means of skip tracing to locate customers: Accurint, Lexis Nexis
 Adhere to FDCPA and state and federal laws and regulations in Michigan
 Good communication skills with a diversity of customers.
Rosa Lo Medico - Warren, MI - July 2001 – 2004
 Medical and personal needs for the patient: shopping, doctors’ appointments, laundry.
 Ordering of medication and medical equipment: prescription drugs, wheel chair, etc.
 Coordinating with doctors and home care specialist: occupational, speech therapist.
 Organization and timely reactions and decisions in clients declining disease.
Education
Baker College Clinton Township
Associates in Human Services
Present-2016-graduate June 11, 2016
Certificate in General Business
Macomb Community College
1998 to 2002
Computer skills Word 2013- Power Point -Windows 10-Excel 2013