Michelle Maldonado is applying for an electronics technician position. She has over 9 years of experience repairing computers, military simulators, and their components. Her skills include troubleshooting hardware and software issues, disassembling and rebuilding systems, and providing quality customer service. She has an Associate's degree in Electronics and is pursuing a Bachelor's in Information Technology. She is requesting consideration for the position based on her education and extensive experience repairing electronics.

1. • MICHELLE CHERIE MALDONADO
(502) 530-3512
mlamb@vt-lccs.org
223 Whisp Brook Circle, Louisville KY 40229
Dear Hiring Manager,
As a highly experienced Electronics Technician with CSRA already, I believe I would be a perfect fit
for this position.
With over nine years’ experience repairing computers and military simulators, I am well practiced in
diagnosing issues, breaking down systems, and completing high-quality repairs. My on-the-job
experience has given me a well-rounded skill set which includes but is not limited to:
• Consulting with customers to quickly determine problems and come up with solutions.
• Performing quality repairs quickly, correctly, and ethically.
• Disassembling systems and rebuilding them.
• Troubleshooting both hardware and software issues including viruses.
• Providing first-rate service and quality repairs.
I am very good at figuring out how new electronics equipment works, how to repair components
with little or no information or schematics and getting it up and running again. I never send out a
product to my customers, until it is thoroughly inspected for quality. I have done repairs on many
different computers, simulated weapons, cables, and air compressors. I also, have 9 years’ experience
trouble shooting with customers over the phone. I have learned a great deal about researching and
ordering my own parts and IC’s. I was also, in charge of keeping a 100% inventory of my parts.
In addition to my experience and personal qualities, I have Associate’s in Electronics and am working
towards my Bachelor’s in Information Technology. I will have my Bachelor’s degree within the next
year. Please review my attached resume for additional details regarding my expertise and career
achievements.
If you contact my references, two of which are customers, you will see that I work above and beyond
to keep my customers happy.
Thank you for your time and consideration.
Sincerely,
Michelle Cherie Maldonado

2. MICHELLE CHERIE MALDONADO (LAMB)
(502) 530-3512
mlamb@vt-lccs.org
223 Whisp Brook Circle, Louisville KY 40229
OBJECTIVE
Work in a challenging career that will utilize my education and
experience in the troubleshooting and repair of electronics equipment with
the opportunity for progression and growth within the company.
EDUCATION
[Sept 2013-Dec 2016] Working towards my Bachelor’s in Information
Technology at Sullivan University.
[ 14 May 2007 ] Associate in Applied Science from Elizabethtown
Community and Technical College
Certificates
Electronics Mechanic Apprentice
 Computer Maintenance Technician I
 Electronics Technician Apprentice
 Electronics Tester
[ Dec 2007 ] LMTS Training at Camp Shelby, MS.
WORK EXPERIENCE
[11/2015-now] CSRA, Louisville KY
Experienced in the repair of laser based electronic small arms
simulators. CSC bought all of Pulau Electronics Contracts. I am
performing the same basic job that I was for Pulau Electronics.
LMTS Technician II
 Provide technical support to all LMTS operators in the field and
verify they have the correct components to keep their systems
running.
 Troubleshoot and repair scoring devices, lasers, USB Control
Boxes, targets, and cables.
 Reload software and Bios settings on laptops.
 Record After Action Reports, parts lists, and other
documentation with multiple Microsoft Office programs such as
Excel, Word, and Power Point
 Research multiple complex components for various new systems.
 Track LMTS inventory, research necessary parts and venders, and

3. order supplies as needed.
[7/2008-11/2015] Computer Science Corporation, Louisville KY
Experienced in the repair of laser based electronic small arms
simulators. CSC bought all of Pulau Electronics Contracts. I am
performing the same basic job that I was for Pulau Electronics.
LMTS Technician II
 Provide technical support to all LMTS operators in the field and
verify they have the correct components to keep their systems
running.
 Troubleshoot and repair scoring devices, lasers, USB Control
Boxes, targets, and cables.
 Reload software and Bios settings on laptops.
 Record After Action Reports, parts lists, and other
documentation with multiple Microsoft Office programs such as
Excel, Word, and Power Point
 Research multiple complex components for various new systems.
 Track LMTS inventory, research necessary parts and venders, and
order supplies as needed.
NSTD Technician II
 Repair NSTD cables, valves, and other electronic equipment for
site.
 Track NSTD inventory and order parts as needed.
EST Technician II
 Provide trouble call support to field site technicians and operators
to help in troubleshooting and component replacement saving
countless monies in man hours and shipping.
 Proficient in maintaining multiple reports generated in the
Maximo Data Base.
 Troubleshoot and repair all the components of the EST system.
 Troubleshoot various EST weapons, such as, Cubic M16s, M4s,
M203s, AT4s, shot guns, M9s, and FATs M16s and M4s.
 Knowledgeable on hard drive software ghosting applications.
 Quality Control.
[ 05/2007 – 7/2008] Pulau Electronics, Radcliff KY 40160
Experienced in the repair of laser based electronic small arms
simulators.
LMTS Technician
 Troubleshoot and repair scoring devices, lasers, USB Control
Boxes, targets, and cables.
 Reload software and Bios settings on laptops.
 Record After Action Reports, parts lists, and other
documentation with multiple Microsoft Office programs such as
Excel, Word, and Power Point
 Research multiple complex components for various new systems.

4. EST Technician
 Proficient in troubleshooting and component replacement saving
countless monies in man hours and shipping.
 Proficient in maintaining multiple reports generated in the
Maximo Data Base. Provide trouble call support to field site
technicians and operators to help
 Troubleshoot and repair all the components of the EST system.
 Knowledgeable on hard drive software ghosting applications.
 Quality Control.
MILITARY
[ 09/2004-07/2006] Served in the Army Reserves at Ft. Knox, KY as a
75C (Personnel Management Specialist): update and supervise 150
soldiers’ personnel records.
[01/2002 -01/2003] Served in the Kentucky Army National Guard at Ft.
Knox, KY as a Personnel Management Specialist.
[08/1989 -08/1996] Served in the Illinois Army National Guard in
Sullivan, IL as a Personnel Management Specialist.
REFERENCES
ED Voss Army Trainer/TADDS Facilitator for IL (217) 369-3281
William Gaines Stoop Training Support Center Manager, Camp Shelby,
MS (601) 558-2375
Mark Black Electronics Tech III/Rover, CSRA (502) 310-2367