Carolyn Hutt has over 21 years of experience in healthcare, including as a certified coder and medical instructor. She has held various roles such as practice administrator and director of coding and education. Currently she is the Acting Director of Reimbursement Support Services at McKesson Specialty Health, where she leads projects related to coding certification, provider education, and the transition to ICD-10.

1. Carolyn Marie Hutt
2495 Sawdust Road
Apt 606
The Woodlands TX
USA 77380
tel: 817.964.6547 fax: 832.601.6545 email: carolyn.hutt@gmail.com
Profile I have been in healthcare greater than 21 years. I am a Certified Coder and Certified
Instructor with the American Academy of Professional Coders (AAPC). I began as
a pharmacy technician in 1991, I obtained my medical assisting degree in 1995 and
my coding certifications in 1998. I have worked with the revenue cycle processes,
billing and coding since 1998 and at the same time was adjunct faculty at Omaha
College of Health Careers, Alegent School of Medical Assisting and Iowa Western
Community College teaching the medical assisting programs. I started my own coding
program at Iowa Western Community College five years prior to joining US Oncology
and was a contract instructor for Clarkson teaching E/M to 1st, 2nd, and 3rd year
residents. Prior to joining US Oncology I had my own consulting business with a
focus on E/M documentation and auditing, E/M education, coding, billing and the
revenue cycle. During this same time period I was the Reimbursement Coordinator
for Oncology Hematology West. My responsibilities included but were not limited to;
Tracking metrics (A/R, DSO, denial trends), patient assistance and drug replacement
programs. I implemented a new practice management system and was instrumental in
building a bone marrow transplant program. I joined US Oncology in Jan 2007 as an
Associate Director of Reimbursement. In this position I was responsible for tracking
metrics for DSO, A/R, denials and working with the practices in the network to
assess processes and create efficiencies. In June of 2010 I joined Texas Oncology,
an affiliated practice for Texas Oncology as a Practice Administrator. My main
responsibility was the metrics, budget, staff, and physicians at 3 locations and 2
satellite offices. I was promoted to Director of Coding and Education in Jan 2012
due to my background and the need with ICD - 10. Shortly after my promotion, I
was contracted by McKesson Specialty Health as Acting Director of Reimbursement
Support Services as the current director went on FMLA. I have initiated the coding
certification program for the US Oncology network, created a comprehensive provider
education program, and am the project lead for ICD-10. I understand the assessment
requirements for ICD - 10 readiness and have worked with a team to create a training
program and project plan to ensure compliance.
Experience Practice Administrator June 2010 - January 2012
Texas Oncology (Fort Worth, TX)
• Increased PDP by 150 percent in 6 months, took one satellite office to a full
day and opened another satellite office 1/2 days. Successfully ran 3 full-time
practices and the two satellite offices with 7 physicians and 1 mid-level. Created
an anti-coagulation clinic and a genetic risk assessment clinic with the assistance
of the mid-level and physicians while reducing DSO and AR over 120. I was
also successful in recovering 1/2 million dollars of indigent drug and beginning
a program for our uninsured patients with the social workers.
Acting Director Reimbursement Support Services January 2007 - present
McKesson Specialty Health (The Woodlands, TX)
• Coding Certification program initiated with 125 students in the first class. The
first student to take the CPC exam passed after the completion of the program.

2. This program utilizes the Professional Medical Coding Curriculum from the
AAPC to teach basic coding skills for ICD-9, CPT, and HCPCS to the students.
In addition, anatomy and physiology and medical terminology is addressed with
a more in-depth view to prepare for the ICD-10 training.
• Comprehensive provider education to enhance the understanding of the E/M
guidelines and the Medical Necessity policy with CMS. This education is provided
via webinars or on-site in a group or one-on-one setting. This education has
been requested by the physicians as we gear towards the messaging of medical
necessity and addressing the concerns and findings of RAC audits.
• ICD-10 project lead for the network of practices at McKesson Specialty Health.
This project included an assessment of IT systems, applications and vendors in
addition to business processes and staff expertise. Setting up work streams for
communication, vendor strategy, payer strategy and change management along
with the integrated project plan and business case development.
• Hired new team of certified coders and instructors with expertise in multiple
areas to assist with ’Ask the Expert’ questions, surgery, E/M, radiation, medical
oncology and hematology reviews. They assist with webinar educational presentations
and the coding certification program.
• Enhanced the quality of educational materials and offerings to take the knowledge
in the network to another level and provide the practices with the tools they
need to do their job.
Associate Director Of Reimbursement January 2007 - June 2010
US Oncology (Houston, TX)
• I was responsible for the West region practices, evaluating DSO, AR over 120,
bad debt and credit balances. I worked with the practices to put in best
practice processes and provide education for billing and coding. I was also
responsible for setting up the audit processes and educating the providers. I
was the temporary Business Office Manager while they hired a director at the
Sacramento practice and successfully increased their PDP and decreased their
denials and AR. Eventually I supported the entire network with EM education
and setting up the quarterly audit processes. I completed the Green Belt
training, the Leadership series and the Change Management workshop, at the
same time I was the subject matter expert for the Leadership workshop and
presented on reimbursement and the Revenue Cycle. I put together tool kits
for research, revenue cycle, and E/M.
Education Diploma May 1994 - December 1995
Omaha College Of Health Careers
• Purchased by Vatterott College
Diploma May 1969 - May 1981
Rock Port R II School
Skills • Certified Professional Coder
• Approved Instructor for the AAPC
• Medical Assistant
• Pharmacy technician
• Successful educator and presenter.