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LORRAINE A. DOLD
8011 Farley St, #207
Overland Park, KS 66204-1473
(316) 258-9020 – Cell
lorraine.dold@yahoo.com
CAREER OBJECTIVE
Use executive-level management experience and skills to assist health care organization.
SUMMARY OF QUALIFICATIONS
Successful executive-level management to human service organizations. Currently employed in
the for-profit sector. Strong leadership in public education, and community development. Ability
to articulate a vision, commitment to organizational efficiency and excellence. Skilled in
facilitating people to utilize resources across public and private sectors. Recognized as creative,
innovative, and passionate. Commended as a “charismatic leader.” Expertise in:
Executive-level Management Consensus Building Problem Solving
HCBS Waiver Services Home Health Strategic Planning
Community Outreach Resource Development Diversified Funding
People with Disabilities Early Childhood Education Case Management
Public Speaking Public Relations Fundraising
Creative Marketing Coalition Building Capital Campaigns
Special Events Grant Development Facility Management
Staffing/Recruitment Telecommuting Advocacy
PROFESSIONAL EXPERIENCE
ANOTHER DAY, INC., ANOTHER DAY HOMECARE, INC., GLENN PROPERTIES Lenexa, KS
CHIEF OPERATING OFFICER (COO) Kansas City & Wichita Offices March 2012-Present
(Another Day Companies connect people to quality HCBS services/supports/staff to help them
remain in their homes in Kansas and Missouri. Another Day-KS is a statewide Financial
Management Services Provider/Billing/Payroll Agent contracted with KDADS, Managed Care
(Amerigroup, Sunflower, and United Health Care) and all 27 CDDOs. Another Day–MO contracts
with DMH/DHSS, Regional Offices for provision of Agency Direct/SHC and Home Health Services.
Oversee all functions pertaining to position of COO for for-profit (S Corp) companies dedicated to
serving people in need of support and assistance to enhance their quality of life by promoting
independence and participation in all aspects of the community. Contribute to and execute the
vision of directors/owners in formulating, reviewing, revising, and implementing policies for
sustainability and growth of Another Day Companies. Develop and administer all in-home
programs in accordance with KS and MO regulations/requirements and stated purpose. Be the
professional, knowledgeable, and compassionate “face” of Another Day Companies.
LORRAINE DOLD
Resume, Page 2
Manage the companies’ daily operations (financial, physical, and human resources) in a prudent
manner as delegated by the absentee Owners/Board.
 Provide services and supports to help hundreds of individuals in KS and MO receive quality
services in their home through Medicaid Waivers (I/DD, FE, PD, TA, TBI, Autism, Hope, PAM,
Community Integration, Home Health) and private pay
 Oversee recruitment, training, and management of Care Providers
 Match Care Providers to Individuals in need of supports
 Abide by all Medicaid/States/County/Individual contracts and agreements in the provision of
services, billing and payment to workers (accurately and timely)
 Recruit, hire, supervise medical personnel and all in-office employees
 Oversee the operations of the facilities of Glenn Properties
 Remain current with ongoing changes impacting field such as: DOL/FLSA, COI/DR, Natural
Supports, Integrated Waiver, and State budgets.
 Promote Another Day in the communities that it serves and work to expand the business in
conjunction with the business plan of the Board
ANOTHER DAY, INC. Lenexa, KS (Telecommuted with Owners/Seattle, Washington)
DIRECTOR OF REGIONAL OPERATIONS/STRATEGIC DEVELOPMENT November 2011-March 2012
(Researched, developed, executed all contractual relationships with KS State Agencies, MCOs,
CDDOs during statewide KanCare, FMS, AuthentiCare, transitions. Telecommuted from home in
Wichita, KS with Owners in Seattle, Washington, and employees in the Lenexa, KS Office.)
DOLD CONSULTING, Wellington, KS
CONSULTATION AND ASSISTANCE August 2009-November 2011
(Dold Consulting provided consultation, strategic development, creative ideas, designs, assistance
to individuals, and companies serving people facing unique challenges including end of life.)
Designed, adapted spaces, places, and services to provide children, people with disabilities,
medically fragile, and aging with creative solutions to live fulfilled, healthy, dignified lives.
 Consultation with community service provider expanding payroll agent services under various
waiver programs for self-directing individuals/representatives
 Consultation and facilitation to early childhood organization collaboration efforts
 Consultation, design, facilitation, and execution of early childhood outdoor classroom concept
 Secured quality services in hospitals, homes, ICFs, LTCFs for elderly, cancer, stroke victims
RAINBOWS UNITED, INC., Wichita, KS
PRESIDENT/CHIEF EXECUTIVE OFFICER July 1988-August 2009
(Rainbow United offered therapy, special education, child care, and an array of other services to
children with disabilities and their families at numerous locations in Wichita and Butler County.)
Oversaw all functions attendant to position of president/CEO for not-for-profit organization with
an annual budget of $13 million. Established vision for long-term sustainability and growth.
Assisted high profile 30-member board of directors in formulating, revising, and implementing
agency policy. Developed and administered all agency program activities in accordance with
stated purpose. Provided information to board of directors on changing community and state
needs to enable them to modify agency programs and services accordingly. Supervised
execution of programs to ensure maximum benefits. Advocated for special needs children and
their families. Collaborated with businesses and community partners. Managed agency’s
financial, physical, and human resources under various corresponding Committees of Board.
 Served over 2,600 individuals annually; served only100 children in 1988.
 Achieved designation as lead agency for tiny-k infant/toddler services in Sedgwick and Butler
counties, enabling agency to serve more than 600 children, primarily in family homes.
LORRAINE DOLD
Resume, Page 3
 Grew agency to rank as largest Kansas provider of children’s case management for over 600
children; developed “wrap-around” outreach services such as family support, respite care,
supportive home care, latch key, specialized foster care, and attendant care
 Increased growth of annual budget from less than $1 million in 1988 to $13 million
 Led employee growth from 60 employees in 1988 to 445 employees during tenure
 Oversaw four successful capital campaigns resulting in over $10 million in capital resources
 Developed significant diversification of funding to include both private and public sources
 Developed 100 member auxiliary support organization to friend-raise, fundraise, volunteer
 Formed Charitable Foundation, Inc., 509(a) 3 supporting organization, to build endowment
 Directed execution of several annual high profile special events
 Directed design/implementation of marketing plan for print, radio, TV, and web-based media
 Executed new annual fundraising event that generated over $100,000 by third year
SOUTHWEST/WEST CENTRAL EDUCATIONAL COOPERATIVE SERVICE UNITS, Marshall, MN
DIRECTOR OF SPECIAL EDUCATION FOR REGIONAL PROJECTS July 1985-July 1988
Managed Regional Special Education Projects covering a 1,200 square mile rural area of 118
counties and serving 105 school districts. Directed needs assessment, developed federal, state,
and regional grant applications, and designed and implemented services responsive to identified
needs. Managed $1 million annual budget. Documented and evaluated project activities.
Facilitated intra-interagency coordination. Supervised professional staff, including occupational
therapists, audiologists, hearing specialist, and facilitators for at-risk and emotionally behaviorally
disordered; oversaw microcomputer specialist, vision, early childhood, severe/profound, and
transition consultants. Led the Regional Comprehensive System of Personnel Development.
YORK SCHOOL DISTRICT, York, NE
PROGRAM SUPERVISOR July 1979-July 1985
Supervised pre-school and elementary education programs serving children with developmental
disabilities age’s birth through eight years. Oversaw staff recruitment, placement, training,
evaluation, student assessments, and coordination of services. Served as school and community
liaison, offering child and/or family support through identification of community and state
resources. Coordinated efforts of support personnel to achieve best educational alternatives for
all levels of children with disabilities in the School District of York and contracting districts.
REGIONAL V MENTAL RETARDATION SERVICES, Lincoln, NE
PROGRAM SUPERVISOR – York Child Development Center July 1975-July 1979
Performed duties consistent with those of School District of York, under the regional Mental
Retardation Office with program and certified staff absorbed by public school. Oversaw smooth
transition for children and families while providing students appropriate individualized services.
LORRAINE DOLD
Resume, Page 4
EDUCATION AND CREDENTIALS
MASTER OF ARTS, Educational Administration/Special Education, 1984
University of Nebraska, Kearney, NE
Endorsements (1980-1984): Supervisor of Spec Ed; Mental Retardation; Early Childhood
BACHELOR OF SCIENCE, Art Education/Graphic Design, 1972
University of South Dakota, Vermillion, SD
Additional Certificates/Training:
 Ethics, Kansas Department of Aging and Disability Services/Community Services and
Programs Division/Medicaid Fraud Control Unit, 2015
 Guardianship in Kansas, Kansas Department of Aging and Disability Services/Community
Services and Programs Division, 2015
 In-Home Services Certification/Designated Manager, Missouri Department of Social
Service/Medicaid Audit and Compliance Unit, 2015
 Early Childhood Outdoor Play Inspector, National Program for Playground Safety,
University of Northern Iowa, Cedar Rapids, IA, 2010
 Center for Creative Leadership, Colorado Springs, CO. 2003
 The Institute for Child Care Design, Harvard University, Graduate School of Design,
Office of Executive Education, Cambridge, MA, 2002
Detailed listing of presentations and training available upon request
REFERENCES: Available upon request
LORRAINE DOLD
Resume, Page 5
PROFESSIONAL RECOGNITION
Nonprofit Chamber of Service – Outstanding Board of Directors for Large Organizations - 2009
Kansas Health Foundation Leadership Ambassadors – Fellows Class of 2004
Child Care Information Exchange Network – Exceptional Director (Program Development) 1996
Kansas Chamber of Commerce and Industry – Leadership Kansas, Class of 1992
Nebraska Association for Retarded Citizens – Special Education Teacher of the Year, 1983
Outstanding Young Women of America – 1983
Region V Mental Retardation Services Distinguished Service Award – 1978 and 1980
PROFESSIONAL ASSOCIATIONS AND MEMBERSHIPS
Wichita Downtown Rotary (Rotary International Paul Harris Fellow)
Sedgwick County Early Childhood Coordinating Council
Association of United Way Executives
Kansas Association of Special Education Administration
Sedgwick County Alliance of Rehabilitation Efforts
Kansas Association of Rehabilitation Facilities
National Child Care Directors Network
National Association for the Education of Young Children
American Association on Mental Deficiency
The Association for the Severely Handicapped
National Association for Retarded Citizens
United School Administrators
Kansas Division of Early Childhood, Council for Exceptional Children
Sedgwick County Alliance for Persons with Disabilities
Kansas Corporation for Change
Past Membership – Boards, Committees and Offices:
Sumner County Early tiny-k Advisory Committee Facilitator - 2010 - Present
Wichita State University - Hugo Wall School of Urban & Public Affairs Advisory Board
Women in Public Administration - 2007-Present
Visioneering Wichita, Birth – K Alliance – Co-champion, 2006-2009
Sedgwick County Family & Youth Commission Board of Directors – Early Childhood Committee
InterHab – Executive Committee; chair, Children’s Services Task Force
Kansas Special Education Advisory Council
Kansas Interagency Coordinating Council on Early Childhood Developmental Service – Steering
Committee; Funding Committee
Project Freedom Consortium – Drug Affected Babies Task Force
Special Education Advisory Council for U.S.D. 259, Wichita Public Schools – vice chair
Association of United Way Executives – chair
Department of Health & Human Services, Region VII, Administration for Children & Families
Technical Assistance Project for Child Care
Child and Family Services of South Central Kansas Consortium
Sedgwick County Interagency Coordinating Council for Preschoolers with Disabilities – chair;
Steering Committee
Connecting Point Advisory Council
Wichita Downtown Rotary Foundation Board – member

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LORRAINE A Dold Resume 4-2016 - Copy

  • 1. LORRAINE A. DOLD 8011 Farley St, #207 Overland Park, KS 66204-1473 (316) 258-9020 – Cell lorraine.dold@yahoo.com CAREER OBJECTIVE Use executive-level management experience and skills to assist health care organization. SUMMARY OF QUALIFICATIONS Successful executive-level management to human service organizations. Currently employed in the for-profit sector. Strong leadership in public education, and community development. Ability to articulate a vision, commitment to organizational efficiency and excellence. Skilled in facilitating people to utilize resources across public and private sectors. Recognized as creative, innovative, and passionate. Commended as a “charismatic leader.” Expertise in: Executive-level Management Consensus Building Problem Solving HCBS Waiver Services Home Health Strategic Planning Community Outreach Resource Development Diversified Funding People with Disabilities Early Childhood Education Case Management Public Speaking Public Relations Fundraising Creative Marketing Coalition Building Capital Campaigns Special Events Grant Development Facility Management Staffing/Recruitment Telecommuting Advocacy PROFESSIONAL EXPERIENCE ANOTHER DAY, INC., ANOTHER DAY HOMECARE, INC., GLENN PROPERTIES Lenexa, KS CHIEF OPERATING OFFICER (COO) Kansas City & Wichita Offices March 2012-Present (Another Day Companies connect people to quality HCBS services/supports/staff to help them remain in their homes in Kansas and Missouri. Another Day-KS is a statewide Financial Management Services Provider/Billing/Payroll Agent contracted with KDADS, Managed Care (Amerigroup, Sunflower, and United Health Care) and all 27 CDDOs. Another Day–MO contracts with DMH/DHSS, Regional Offices for provision of Agency Direct/SHC and Home Health Services. Oversee all functions pertaining to position of COO for for-profit (S Corp) companies dedicated to serving people in need of support and assistance to enhance their quality of life by promoting independence and participation in all aspects of the community. Contribute to and execute the vision of directors/owners in formulating, reviewing, revising, and implementing policies for sustainability and growth of Another Day Companies. Develop and administer all in-home programs in accordance with KS and MO regulations/requirements and stated purpose. Be the professional, knowledgeable, and compassionate “face” of Another Day Companies.
  • 2. LORRAINE DOLD Resume, Page 2 Manage the companies’ daily operations (financial, physical, and human resources) in a prudent manner as delegated by the absentee Owners/Board.  Provide services and supports to help hundreds of individuals in KS and MO receive quality services in their home through Medicaid Waivers (I/DD, FE, PD, TA, TBI, Autism, Hope, PAM, Community Integration, Home Health) and private pay  Oversee recruitment, training, and management of Care Providers  Match Care Providers to Individuals in need of supports  Abide by all Medicaid/States/County/Individual contracts and agreements in the provision of services, billing and payment to workers (accurately and timely)  Recruit, hire, supervise medical personnel and all in-office employees  Oversee the operations of the facilities of Glenn Properties  Remain current with ongoing changes impacting field such as: DOL/FLSA, COI/DR, Natural Supports, Integrated Waiver, and State budgets.  Promote Another Day in the communities that it serves and work to expand the business in conjunction with the business plan of the Board ANOTHER DAY, INC. Lenexa, KS (Telecommuted with Owners/Seattle, Washington) DIRECTOR OF REGIONAL OPERATIONS/STRATEGIC DEVELOPMENT November 2011-March 2012 (Researched, developed, executed all contractual relationships with KS State Agencies, MCOs, CDDOs during statewide KanCare, FMS, AuthentiCare, transitions. Telecommuted from home in Wichita, KS with Owners in Seattle, Washington, and employees in the Lenexa, KS Office.) DOLD CONSULTING, Wellington, KS CONSULTATION AND ASSISTANCE August 2009-November 2011 (Dold Consulting provided consultation, strategic development, creative ideas, designs, assistance to individuals, and companies serving people facing unique challenges including end of life.) Designed, adapted spaces, places, and services to provide children, people with disabilities, medically fragile, and aging with creative solutions to live fulfilled, healthy, dignified lives.  Consultation with community service provider expanding payroll agent services under various waiver programs for self-directing individuals/representatives  Consultation and facilitation to early childhood organization collaboration efforts  Consultation, design, facilitation, and execution of early childhood outdoor classroom concept  Secured quality services in hospitals, homes, ICFs, LTCFs for elderly, cancer, stroke victims RAINBOWS UNITED, INC., Wichita, KS PRESIDENT/CHIEF EXECUTIVE OFFICER July 1988-August 2009 (Rainbow United offered therapy, special education, child care, and an array of other services to children with disabilities and their families at numerous locations in Wichita and Butler County.) Oversaw all functions attendant to position of president/CEO for not-for-profit organization with an annual budget of $13 million. Established vision for long-term sustainability and growth. Assisted high profile 30-member board of directors in formulating, revising, and implementing agency policy. Developed and administered all agency program activities in accordance with stated purpose. Provided information to board of directors on changing community and state needs to enable them to modify agency programs and services accordingly. Supervised execution of programs to ensure maximum benefits. Advocated for special needs children and their families. Collaborated with businesses and community partners. Managed agency’s financial, physical, and human resources under various corresponding Committees of Board.  Served over 2,600 individuals annually; served only100 children in 1988.  Achieved designation as lead agency for tiny-k infant/toddler services in Sedgwick and Butler counties, enabling agency to serve more than 600 children, primarily in family homes.
  • 3. LORRAINE DOLD Resume, Page 3  Grew agency to rank as largest Kansas provider of children’s case management for over 600 children; developed “wrap-around” outreach services such as family support, respite care, supportive home care, latch key, specialized foster care, and attendant care  Increased growth of annual budget from less than $1 million in 1988 to $13 million  Led employee growth from 60 employees in 1988 to 445 employees during tenure  Oversaw four successful capital campaigns resulting in over $10 million in capital resources  Developed significant diversification of funding to include both private and public sources  Developed 100 member auxiliary support organization to friend-raise, fundraise, volunteer  Formed Charitable Foundation, Inc., 509(a) 3 supporting organization, to build endowment  Directed execution of several annual high profile special events  Directed design/implementation of marketing plan for print, radio, TV, and web-based media  Executed new annual fundraising event that generated over $100,000 by third year SOUTHWEST/WEST CENTRAL EDUCATIONAL COOPERATIVE SERVICE UNITS, Marshall, MN DIRECTOR OF SPECIAL EDUCATION FOR REGIONAL PROJECTS July 1985-July 1988 Managed Regional Special Education Projects covering a 1,200 square mile rural area of 118 counties and serving 105 school districts. Directed needs assessment, developed federal, state, and regional grant applications, and designed and implemented services responsive to identified needs. Managed $1 million annual budget. Documented and evaluated project activities. Facilitated intra-interagency coordination. Supervised professional staff, including occupational therapists, audiologists, hearing specialist, and facilitators for at-risk and emotionally behaviorally disordered; oversaw microcomputer specialist, vision, early childhood, severe/profound, and transition consultants. Led the Regional Comprehensive System of Personnel Development. YORK SCHOOL DISTRICT, York, NE PROGRAM SUPERVISOR July 1979-July 1985 Supervised pre-school and elementary education programs serving children with developmental disabilities age’s birth through eight years. Oversaw staff recruitment, placement, training, evaluation, student assessments, and coordination of services. Served as school and community liaison, offering child and/or family support through identification of community and state resources. Coordinated efforts of support personnel to achieve best educational alternatives for all levels of children with disabilities in the School District of York and contracting districts. REGIONAL V MENTAL RETARDATION SERVICES, Lincoln, NE PROGRAM SUPERVISOR – York Child Development Center July 1975-July 1979 Performed duties consistent with those of School District of York, under the regional Mental Retardation Office with program and certified staff absorbed by public school. Oversaw smooth transition for children and families while providing students appropriate individualized services.
  • 4. LORRAINE DOLD Resume, Page 4 EDUCATION AND CREDENTIALS MASTER OF ARTS, Educational Administration/Special Education, 1984 University of Nebraska, Kearney, NE Endorsements (1980-1984): Supervisor of Spec Ed; Mental Retardation; Early Childhood BACHELOR OF SCIENCE, Art Education/Graphic Design, 1972 University of South Dakota, Vermillion, SD Additional Certificates/Training:  Ethics, Kansas Department of Aging and Disability Services/Community Services and Programs Division/Medicaid Fraud Control Unit, 2015  Guardianship in Kansas, Kansas Department of Aging and Disability Services/Community Services and Programs Division, 2015  In-Home Services Certification/Designated Manager, Missouri Department of Social Service/Medicaid Audit and Compliance Unit, 2015  Early Childhood Outdoor Play Inspector, National Program for Playground Safety, University of Northern Iowa, Cedar Rapids, IA, 2010  Center for Creative Leadership, Colorado Springs, CO. 2003  The Institute for Child Care Design, Harvard University, Graduate School of Design, Office of Executive Education, Cambridge, MA, 2002 Detailed listing of presentations and training available upon request REFERENCES: Available upon request
  • 5. LORRAINE DOLD Resume, Page 5 PROFESSIONAL RECOGNITION Nonprofit Chamber of Service – Outstanding Board of Directors for Large Organizations - 2009 Kansas Health Foundation Leadership Ambassadors – Fellows Class of 2004 Child Care Information Exchange Network – Exceptional Director (Program Development) 1996 Kansas Chamber of Commerce and Industry – Leadership Kansas, Class of 1992 Nebraska Association for Retarded Citizens – Special Education Teacher of the Year, 1983 Outstanding Young Women of America – 1983 Region V Mental Retardation Services Distinguished Service Award – 1978 and 1980 PROFESSIONAL ASSOCIATIONS AND MEMBERSHIPS Wichita Downtown Rotary (Rotary International Paul Harris Fellow) Sedgwick County Early Childhood Coordinating Council Association of United Way Executives Kansas Association of Special Education Administration Sedgwick County Alliance of Rehabilitation Efforts Kansas Association of Rehabilitation Facilities National Child Care Directors Network National Association for the Education of Young Children American Association on Mental Deficiency The Association for the Severely Handicapped National Association for Retarded Citizens United School Administrators Kansas Division of Early Childhood, Council for Exceptional Children Sedgwick County Alliance for Persons with Disabilities Kansas Corporation for Change Past Membership – Boards, Committees and Offices: Sumner County Early tiny-k Advisory Committee Facilitator - 2010 - Present Wichita State University - Hugo Wall School of Urban & Public Affairs Advisory Board Women in Public Administration - 2007-Present Visioneering Wichita, Birth – K Alliance – Co-champion, 2006-2009 Sedgwick County Family & Youth Commission Board of Directors – Early Childhood Committee InterHab – Executive Committee; chair, Children’s Services Task Force Kansas Special Education Advisory Council Kansas Interagency Coordinating Council on Early Childhood Developmental Service – Steering Committee; Funding Committee Project Freedom Consortium – Drug Affected Babies Task Force Special Education Advisory Council for U.S.D. 259, Wichita Public Schools – vice chair Association of United Way Executives – chair Department of Health & Human Services, Region VII, Administration for Children & Families Technical Assistance Project for Child Care Child and Family Services of South Central Kansas Consortium Sedgwick County Interagency Coordinating Council for Preschoolers with Disabilities – chair; Steering Committee Connecting Point Advisory Council Wichita Downtown Rotary Foundation Board – member