Respond to... According to the Forbes article, the forces that are transforming how people are made are globalization and regulation. “They still drive manufacturing companies, nevertheless, there are additional forces that must be taken into accounts such as digitization, personalization, smart products and connectivity and servitization.” (Ambruch, 2013, section 3.1). Quality is all about constantly meeting or surpassing the clients’ needs and hopes. As Vonderembse & White (2013, section 2.3) stated, “It is evaluated based on the reliability and responsiveness of service.” Digitization is a process toward altering over raw data into a shape that can be used by a computer, which can be shared with individuals worldwide. Digitization is important as it assists in improving global collaboration or teamwork, which “is important because it allows, manufactures to simulate and validate any product configurations and designs before they are built” (Ambruch, 2013, section 3.2). Personalization incorporates the voice of the customer, which describes what customers want and what they like and do not like. “Listening to the voice of the customer is essential to be a successful organization” (Vonderembse & White, 2013, section3.1). As consumer demand continues to evolve, manufacturers must answer to the desires of the customer. Though, responding to the needs of the customer is not always the most cost-effective way. Variety upsurges cost, and possible decreases quality. Producers frequently use the voice of the purchaser to better understand their customers, and to make certain quality does not suffer. Smart products and connectivity refer to our smart devices and how we connect to the rest of the world. This is important because future technologies will allow our smart products to connect and converse directly with others. For example, smart thermostats control a growing array of home devices, transmitting data about their use back to manufacturers. This ability often leads to servitization. Servitization is the process of increasing value by adding services to products. It is important because it creates value-added capabilities to consumers, which are distinctive and sustainable over competitors (Elliott, 2014). It is also a process of business innovations that lead to the integrated supply of goods and services improving the satisfaction of customer needs, performance allowing the generation of competitive advantages. It is beneficial because it is a means to create value-added capabilities to consumers, which are distinctive and sustainable over competitors. Servitization is a process of business innovations that often leads to an integrated supply of goods and services improving the needs of customers, performance and allowing the generation of competitive advantages. “Future manufacturers will need to look beyond the single product sale transaction to stay competitive because technology will be taking the lead and setting the standards” .

1. Respond to...
According to the Forbes article, the forces that are transforming
how people are made are globalization and regulation. “They
still drive manufacturing companies, nevertheless, there are
additional forces that must be taken into accounts such as
digitization, personalization, smart products and connectivity
and servitization.” (Ambruch, 2013, section 3.1). Quality is all
about constantly meeting or surpassing the clients’ needs and
hopes. As Vonderembse & White (2013, section 2.3) stated, “It
is evaluated based on the reliability and responsiveness of
service.”
Digitization is a process toward altering over raw data into a
shape that can be used by a computer, which can be shared with
individuals worldwide. Digitization is important as it assists in
improving global collaboration or teamwork, which “is
important because it allows, manufactures to simulate and
validate any product configurations and designs before they are
built” (Ambruch, 2013, section 3.2).
Personalization incorporates the voice of the customer, which
describes what customers want and what they like and do not
like. “Listening to the voice of the customer is essential to be a
successful organization” (Vonderembse & White, 2013,
section3.1). As consumer demand continues to evolve,
manufacturers must answer to the desires of the customer.
Though, responding to the needs of the customer is not always
the most cost-effective way. Variety upsurges cost, and possible
decreases quality. Producers frequently use the voice of the
purchaser to better understand their customers, and to make
certain quality does not suffer.
Smart products and connectivity refer to our smart devices and

2. how we connect to the rest of the world. This is important
because future technologies will allow our smart products to
connect and converse directly with others. For example, smart
thermostats control a growing array of home devices,
transmitting data about their use back to manufacturers. This
ability often leads to servitization.
Servitization is the process of increasing value by adding
services to products. It is important because it creates value-
added capabilities to consumers, which are distinctive and
sustainable over competitors (Elliott, 2014). It is also a process
of business innovations that lead to the integrated supply of
goods and services improving the satisfaction of customer
needs, performance allowing the generation of competitive
advantages. It is beneficial because it is a means to create
value-added capabilities to consumers, which are distinctive and
sustainable over competitors.
Servitization is a process of business innovations that often
leads to an integrated supply of goods and services improving
the needs of customers, performance and allowing the
generation of competitive advantages. “Future manufacturers
will need to look beyond the single product sale transaction to
stay competitive because technology will be taking the lead and
setting the standards” (Ambruch, 2013, section 3.2).
Globalization “is a process of interaction and
integration among the people, companies, and government of
different nations” (Vonderembse & White, 2013, section 3.2). It
is a process driven by global trade and venture while being
aided by information technology. The benefits include
consumers being able to have access to more products and
services worldwide. The manufacture and the source of the
material will become irrelevant; the best value will be in the
price. Producers should be able to create, build and sell to from
wherever in the world” (Ambruch, 2013).

3. Lastly, regulation is a principle that rules under a law designed
to control behavior (Vonderembse & White, 2013). The benefit
of having regulation is that it makes a company accountable and
sets the standards for consumer protection. As Ambruch (2013)
indicated, multiple leaders, are under the impression that world-
wide products agreement will be the most developed to
coordinate tactics and planning.
Reference
Ambruch, B. (2013, October 21). The forces that are
transforming how products are made. Forbes. Retrieved from
http://www.forbes.com/sites/ptc/2013/10/21/the-six-things-that-
are-transforming-how-products-are-made/
Vonderembse, M. A., & White, G. P. (2013).
Operations management
[Electronic version]. Retrieved from
https://content.ashford.edu/
Respond to...
In order for a firm to build quality into its products, firms need
to adapt to the customers needs, and continue to strive to make
products and services better (Ambruch, 2013). Creating
products that do not meet todays technological advancements,
and the customers needs will make an organization not be
competitive in todays global market. Some of the key factors
according to Ambruch (2013) are smart products and
connectivity, servitization, digitization, personalization,
globalization, and finally regulation. Smart products and
connectivity allow for smart connected devices to communicate

4. and connect users to information quickly and efficiently. These
items are growing exponentially common throughout homes,
personal devices, and even cars. Smart products are developing
into a tool for transmitting data about their use back to
manufactures to help serve the customer better (Ambruch,
2013). Servitization involves firms developing different
capabilities to provide a service to enhance the manufactures
traditional product. This involves improving a product or
service to attract consumers. Manufactures have been utilizing
digital technologies to help improve global collaboration and to
expand regional manufacturing prosses, and digitization allows
manufactures to validate a variety of product configurations
before they are built (Ambruch, 2013). Consumers now-a-days
want products and services to conform to them, and
manufactures are continuing to evolve to meet the needs of the
customers through personalization and product diversity.
Globalization is the process of starting to operate business on
an international scale. With continuous global market
expansion, manufactures must be able to design, build, service,
and sell to and from anywhere around the world (Ambruch,
2013). With regulations always changing, manufacturers must
continue to adapt with the changes in law, to include the
requirements of local customs. The identified forces are
transforming how products are made, and smart products and
connectivity, servitization, digitization, personalization,
globalization, and regulation are the driving forces that enable a
firm to build quality into its products.
References
Ambruch, B. (2013).
The forces that are transforming how products are made (Links
to an external site.)
.
Forbes
. Retrieved from

5. http://www.forbes.com/sites/ptc/2013/10/21/the-six-things-that-
are-transforming-how-products-are-made/