What makes ALA’s 2016 Annual Conference & Expo the must-attend event of the year? It’s the education, networking, solutions and resources from more than 200 business partners in the Exhibit Hall, the ability to connect with speakers after their sessions, and more.
Workforce Trends: The Importance of Diversity–The Old Minority Will Become th...Centerfor HCI
The fact that the United States is transitioning from a nation whose majority population is white to a nation in which the majority of the population will soon be people of color.
Leveraging the newly released Talent Trends report and tying the insights into how small businesses (SMBs) can apply modern recruitment strategies/tactics to find quality candidates by using LTS.
LinkedIn Talent Solutions offers a full suite of tools to help you find, attract, and hire top candidates. To learn more, visit us at: bit.ly/contacttalentsolutions.
LinkeIn: How to attract and engage millennial talentAndy, Xinbin Hu
LinkedIn presentation for Aug 25 Millennial Hiring and Management event.
The millennial generation makes up 35% of the workforce globally. By 2020, they will be 46% of the world's working population - 60% of them will be in Asia. It's more important than ever to understand millennials and develop a strategy to engage them, but how? How do companies make themselves appealing to this game-changing generation?
To find out, we are honored to invite experienced HR industry experts and millennials themselves to an interactive session, which will cover:
Millennials - who they really are
Why are millennials important to your company
What entices millennials to join a company
How to use social and digital channels to attract millennial talent
What’s the secret sauce of high retention rate among millennial employees
You will have a chance to listen to the following experts share their knowledge and experience, and interact with them and the millennials during the fireside chat and Q&A session.
Mandy Wong, Talent Brand Consultant, LinkedIn Talent Solutions
Kelvin Chua, Senior Executive Advisor, CEB
Bocco Chen, Senior Human Resources Manager, The Hong Kong Jockey Club
Delton Li, Head of Talent Acquisition - Personal Banking, Bank of China
(Hong Kong)
Angie Sung, Regional Talent Development Manager, Hilti Asia
Joyce Lai, Associate Consultant, Stanton Chase International
What makes ALA’s 2016 Annual Conference & Expo the must-attend event of the year? It’s the education, networking, solutions and resources from more than 200 business partners in the Exhibit Hall, the ability to connect with speakers after their sessions, and more.
Workforce Trends: The Importance of Diversity–The Old Minority Will Become th...Centerfor HCI
The fact that the United States is transitioning from a nation whose majority population is white to a nation in which the majority of the population will soon be people of color.
Leveraging the newly released Talent Trends report and tying the insights into how small businesses (SMBs) can apply modern recruitment strategies/tactics to find quality candidates by using LTS.
LinkedIn Talent Solutions offers a full suite of tools to help you find, attract, and hire top candidates. To learn more, visit us at: bit.ly/contacttalentsolutions.
LinkeIn: How to attract and engage millennial talentAndy, Xinbin Hu
LinkedIn presentation for Aug 25 Millennial Hiring and Management event.
The millennial generation makes up 35% of the workforce globally. By 2020, they will be 46% of the world's working population - 60% of them will be in Asia. It's more important than ever to understand millennials and develop a strategy to engage them, but how? How do companies make themselves appealing to this game-changing generation?
To find out, we are honored to invite experienced HR industry experts and millennials themselves to an interactive session, which will cover:
Millennials - who they really are
Why are millennials important to your company
What entices millennials to join a company
How to use social and digital channels to attract millennial talent
What’s the secret sauce of high retention rate among millennial employees
You will have a chance to listen to the following experts share their knowledge and experience, and interact with them and the millennials during the fireside chat and Q&A session.
Mandy Wong, Talent Brand Consultant, LinkedIn Talent Solutions
Kelvin Chua, Senior Executive Advisor, CEB
Bocco Chen, Senior Human Resources Manager, The Hong Kong Jockey Club
Delton Li, Head of Talent Acquisition - Personal Banking, Bank of China
(Hong Kong)
Angie Sung, Regional Talent Development Manager, Hilti Asia
Joyce Lai, Associate Consultant, Stanton Chase International
The Child Labour (Prohibition And Regulation ) Act, 1986mahesh lone
This Act is a weak piece of legislation as it does not contains any provision of rehabilitation of the child labour. However the punishment prescribed is deterrent. Also in almost all industries child labour is prohibited.
CONCELLOS: Cariño, Cerdido, Mañón e Ortigueira
A comarca de Ortegal atópase na costa nordeste da provincia da Coruña entre o Océano Atántico e o Mar Cantábrico. O territorio sitúase arredor da ría de Ortigueira, incluíndo as puntas de Estaca de Bares e Ortegal, cunha costa na que se combinan impresionantes cantís con rías, enseadas, esteiros e praias. No interior as terras baixas, formadas polos vales dos ríos Mera, Baleo e Maior e dous sistemas de serras: no oeste o Macizo da Capelada e no leste unha aliñación formada polas serras da Coriscada e Faladoira.
É unha comarca con grandes valores naturais nas serras, na costa e nos ríos.
איך להפוך מותג פשוט למותג יוקרה: 3 טיפים להצלחהGil Horsky
מותגים רבים שמנסים להפוך את המותג שלהם ליוקרתי יותר מגלים שמתיכת המותג שלהם מעלה בדרך אותנטית וברת קיימא הוא תהליך מאתגר משציפו. מציאת נקודת ההשקה בין שני דרישות השווקים הללו מצריכה מגע קסם מצד מנהלי המותג והשיווק. הנה שלושה צעדי מפתח שיאפשרו למותגים להפוך את פורטפוליו המוצרים שלהם ליותר יוקרתי
Social media tools offer unprecendented marketing and reputational development opportunities for professionals who depend on building their business through trust and referrals. This presentation offers background on social media and practical tactics for using SM tools.
Social media has taken the business world by storm. Many companies struggle as they try to build successful strategies with social networking tools. When used purposefully, these media can communicate not only products and services, but also business goals, vision, mission, and values. Social networking has great potential in marketing, sales, customer service, and recruitment efforts. Human resource professionals can be catalysts in addressing the social media challenge in their organizations. This workshop will describe common business uses of social media with real life examples. As a result of this program, participants will be able to:
• Identify the business benefits of social networking
• Leverage social media to increase effectiveness of corporate communication
• Build a successful social media strategy within their companies
• Measure social media ROI (Return on Investment).
The BounceBack St. Louis team conducts two day workshops for those in career transition. Day 1 covers conducting a personal skills assessment, finding companies who hire those occupations, searching for jobs, understanding company culture and creating a great resume.
New Content Marketing Research and Resources [Webinar]LinkedIn
LinkedIn hosted a webinar entitled "New Content Marketing Research and Resources" in which Taylor Schreiner, Director of Insights for LinkedIn Marketing Solutions, and Valter Sciarrillo, Head of Measurement, presented new research and resources for marketers looking to better measure and drive success with their content marketing efforts. Check out this presentation from the webinar.
Want more LinkedIn Marketing Solutions insights and resources? Visit our page here: http://business.linkedin.com/marketing-solutions/social-media-strategy.html?src=s-ss
The Child Labour (Prohibition And Regulation ) Act, 1986mahesh lone
This Act is a weak piece of legislation as it does not contains any provision of rehabilitation of the child labour. However the punishment prescribed is deterrent. Also in almost all industries child labour is prohibited.
CONCELLOS: Cariño, Cerdido, Mañón e Ortigueira
A comarca de Ortegal atópase na costa nordeste da provincia da Coruña entre o Océano Atántico e o Mar Cantábrico. O territorio sitúase arredor da ría de Ortigueira, incluíndo as puntas de Estaca de Bares e Ortegal, cunha costa na que se combinan impresionantes cantís con rías, enseadas, esteiros e praias. No interior as terras baixas, formadas polos vales dos ríos Mera, Baleo e Maior e dous sistemas de serras: no oeste o Macizo da Capelada e no leste unha aliñación formada polas serras da Coriscada e Faladoira.
É unha comarca con grandes valores naturais nas serras, na costa e nos ríos.
איך להפוך מותג פשוט למותג יוקרה: 3 טיפים להצלחהGil Horsky
מותגים רבים שמנסים להפוך את המותג שלהם ליוקרתי יותר מגלים שמתיכת המותג שלהם מעלה בדרך אותנטית וברת קיימא הוא תהליך מאתגר משציפו. מציאת נקודת ההשקה בין שני דרישות השווקים הללו מצריכה מגע קסם מצד מנהלי המותג והשיווק. הנה שלושה צעדי מפתח שיאפשרו למותגים להפוך את פורטפוליו המוצרים שלהם ליותר יוקרתי
Social media tools offer unprecendented marketing and reputational development opportunities for professionals who depend on building their business through trust and referrals. This presentation offers background on social media and practical tactics for using SM tools.
Social media has taken the business world by storm. Many companies struggle as they try to build successful strategies with social networking tools. When used purposefully, these media can communicate not only products and services, but also business goals, vision, mission, and values. Social networking has great potential in marketing, sales, customer service, and recruitment efforts. Human resource professionals can be catalysts in addressing the social media challenge in their organizations. This workshop will describe common business uses of social media with real life examples. As a result of this program, participants will be able to:
• Identify the business benefits of social networking
• Leverage social media to increase effectiveness of corporate communication
• Build a successful social media strategy within their companies
• Measure social media ROI (Return on Investment).
The BounceBack St. Louis team conducts two day workshops for those in career transition. Day 1 covers conducting a personal skills assessment, finding companies who hire those occupations, searching for jobs, understanding company culture and creating a great resume.
New Content Marketing Research and Resources [Webinar]LinkedIn
LinkedIn hosted a webinar entitled "New Content Marketing Research and Resources" in which Taylor Schreiner, Director of Insights for LinkedIn Marketing Solutions, and Valter Sciarrillo, Head of Measurement, presented new research and resources for marketers looking to better measure and drive success with their content marketing efforts. Check out this presentation from the webinar.
Want more LinkedIn Marketing Solutions insights and resources? Visit our page here: http://business.linkedin.com/marketing-solutions/social-media-strategy.html?src=s-ss
Training on harassment and discrimination prevention is critical to set clear rules and to establish important legal protections. But to remain competitive in today’s diverse and global workplace, organizations must also focus on their culture, and the ability of employees to effectively collaborate. In a diverse workplace, even subtle personal differences (including those not protected by employment laws) impact employee productivity and engagement.
This interactive webinar will be a live, guided demo of ELT’s new online Diversity & Inclusion training course for managers and employees. We will cover how diversity training supports business and cultural goals, discuss the benefits of training beyond legal compliance, and provide a practical overview of diversity training best practices.
Social media has taken the business world by storm. Many companies struggle
as they try to build successful strategies with social networking tools. When used
purposefully, these media can communicate not only products and services, but also business goals, vision, mission, and values. Social networking has great potential in marketing, sales, customer service, and recruitment efforts. Learn about common business uses of social media through real life examples. Discover how to leverage social media to increase effectiveness of corporate communication; how to build a successful social media strategy within your company;
and how to measure social media ROI (Return on Investment). Be the catalyst
for managing the social media challenges in your organization!
Are you an ISV looking for new ways to engage with CIOs?
Download this ISV Express Guide to "Speak fluent CIO".
You'll learn to:
• Engage and influence CIOs through your content.
• Understand CIOs' focus and challenges.
• Personalize your marketing materials.
• Evaluate content that resonates.
1. Call: 020 8088 7700
EMAIL: info@learningheroes.com
WEB: www.LearningHeroes.com
GET IN TOUCH...
USE THE MODULES ON your LMS
or
use our LMS for free!
2. New courses added every week
based on customer suggestions
CONTENTS
Personal Development 3
Management & Leadership 3
Customer Service 3
Sales Mastery 3
I.T. Skills 3
Communication and Social Skills 3
Policy & Compliance 4
Health & Safety 4
Toolbox Talks 4
Health & Wellbeing 4
Project Management 5
Finance Skills 5
Human Resource 5
Care Certificate 6
Housing 6
Retail 6
FCA Compliance 6
3. COMMUNICATION & SOCIAL SKILLS
Making Meetings Matter
Agenda Setting
Report Writing Skills
Manage Meeting Personalities
Interview Techniques
I.T. SKILLS
Start Using Microsoft Excel
Start Using Microsoft PowerPoint
Start Using Microsoft Outlook
Start Using Microsoft Word
SALES MASTERY
Introduction
Qualify Your Lead
Know Your USPs
Features, Advantages and Benefits
Do Your Research
The Pitch
Asking Questions
Closing
Power of Silence
Taking Notes
Objection Handling
Follow Up
How to Influence
Be Likeable
Use Humour
Leave Something Behind
Authority and Social Proof
Scarcity
Commitment
CUSTOMER SERVICE
Customer Service Success
Complaints Handling
Telephone Etiquette
Key Account Management
Customer Loyalty Effect
Inspirational Leadership
Effective Delegation
Managing Change
Giving and Receiving Feedback
SMART Targets
The Mindful Leader
Unconscious Bias
MANAGEMENT & LEADERSHIPPERSONAL DEVELOPMENT
Team Working Excellence
Decision Making
Communicating Effectively
Productivity & Time Management
Presenting with Power
Coaching Skills
Managing Stress
Negotiation & Influencing People
Conflict Management
Being Assertive the Right Way
Emotional Intelligence
Developing Resilience - Change Your Thinking
Includes Animated
E-Learning Modules
Available as SCORM 1.2,
SCORM 2004 and TinCan.
Animated Explainer Videos
Playable from intranetsites, staff area displayscreens or mobiles.
PAGE 3
4. HEALTH & WELLBEING
Be Active
Healthy Eating at Work
Kick the Habit
Workplace Hygiene
Mental Wellbeing
TOOLBOX TALKS
Working Alone
Working at Height
Importance of Good Housekeeping
Carbon Monoxide Poisoning
Alcohol at Work
Introduction to Fire Safety
Fire Classification & Equipment
Fire Prevention
Fire Detection & Response
Legionnaires’ Disease
Equipment: Falling Objects
Eye Protection
Step Ladder Safety
Electrical Cord Safety
Confined Spaces
Workplace Vehicle Safety
Safe Working with Lift Trucks
Head Protection
Construction Dust
Needles, Syringes and Sharp Objects
Noise & Hearing Protection
Falls: General Protection & Awareness
Dangers of Working at Night
Incident Reporting
HEALTH & SAFETY
Working Safely
Identifying Hazards and Risk Control
Manual Handling
Slips & Trips
DSE Awareness
Fire Safety Awareness
COSHH Essentials
Dangers of Sleep Deprivation
DSE Self-Assessment
POLICY & COMPLIANCE
Equality & Diversity in the Workplace
Social Media Awareness
Harassment & Bullying at Work
Data Protection
Bribery Act
Understanding Cyber Security
Anti-Money Laundering
Safeguarding
Mental Health at Work
Alcohol and Drugs at Work
Consumer Rights
Payment Card Industry Awareness
Modern Slavery and Human Trafficking
Environmental Awareness
Includes Infographics
To be used as a poster or as
reference material to reinforce
the message.
INCLUDES Artwork and images
To create your own coursematerials.
PAGE 4
5. HUMAN RESOURCE
Defining HR
Right People/Right Role
Importance of Training
Performance Reviews
Legal Responsibilities
Discipline and Grievance
Effective Absence Management
Termination of Employment
Use our Workbooks and Offline
Activities to speed up
implementation!
FINANCE SKILLS
Finance Introduction
The Accounting Equation
The Balance Sheet Explained
Income Statements Made Simple
The Cash Flow Statement
How to Maintain a Healthy Cash Flow
Analyse Financial Health with Ratios
Budget Like a Boss
PROJECT MANAGEMENT
Introduction to Project Management
Project Strategy & Business Case
Project Preparation
Project Design
Project Development & Testing
Training and Business Readiness
Support and Benefits Realisation
Close Your Project Successfully
PAGE 5
6. library add-0ns
FCA COMPLIANCE
Treating Customers Fairly
RETAIL
Connect with the Customer
Service at the Fitting Room
Service at the Till
HOUSING
Adult Safeguarding for Housing
Risk and Compliance in Housing
CARE CERTIFICATE
Introduction to Care Certificate
Safeguarding Adults
Safeguarding Children
Managing Stress
Working Securely
Lone Working
Fluid & Nutrition
Understand Your Role
Infection Prevention & Control
Medication & Healthcare
Duty of Care
Fire Safety
COSHH
Introduction to Health and Safety
Moving and Assisting
Equality and Diversity
Work in a Person Centred Way
Communication
Privacy and Dignity
Awareness of Mental Health, Dementia and
Learning Disability
Basic Life Support
Handling Information
Your Personal Development
USE OUR Pre-reading texts
To prep delegates to get the
most out of classroom
courses.
Includes Promotional Resources
Everything you need to
drive take up.
PAGE 6
7. Call: 020 8088 7700
EMAIL: info@learningheroes.com
WEB: www.LearningHeroes.com
GET IN TOUCH...
http://offers.accreditedskills.com/suggest-a-course
Suggest your own
can’t find what you’re looking for?
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