RCS is a residential mortgage servicer and investor focused on credit-sensitive loans. It was formed in 2006 to manage non-performing loans and has specialized capabilities and available capacity. RCS uses a high-touch servicing strategy involving intensive borrower outreach and data-driven decision making to maximize asset values through loan modifications or other resolutions. It has experience servicing over $6 billion in non-performing loans and partnerships with the FDIC and other financial institutions. RCS can provide outsourced servicing, purchase non-performing loans, or partner with banks seeking servicing or loss mitigation solutions.

1. Residential Credit Solutions
Residential Mortgage Servicer
Highly Confidential

2. Executive Overview
Residential Credit Solutions, Inc (“RCS”) is an integrated investment and servicing company focused on
borrower interaction on credit-sensitive residential mortgage loans
• Formed in 2006 in anticipation of mortgage crisis, with experienced management and specialized servicing capabilities
• Fully licensed, agency rated, and approved servicer by HUD, Fannie Mae and Freddie Mac
FITCH: U.S. residential primary servicer rating for subprime product 'RPS3+’; U.S. residential special servicing rating assigned a t 'RSS3+‘
Standard and Poor’s: Residential Mortgage Subprime and Special Servicer – ABOVE AVERAGE Ranking
• Significant available capacity and scale to effectively manage mortgages at all stages of performance
Preservation of asset value is at the core of RCS’s strategy
• Special servicing infrastructure with proven effectiveness in resolving sub and non-performing mortgages
• Focus on effective loss mitigation tools utilizing a best practices servicing model
• Highly-rated HAMP participant since program inception
• RCS has delivered results for its own investors, in a $2 billion joint ventures with the FDIC, for Fannie Mae, and with other
leading financial institutions and partners
RCS is a value-added partner
• Mortgage special servicing capacity without legacy problem asset burdens encumbering most existing mortgage servicers
• Loss mitigation expertise; proven capabilities in contacting borrowers and working with them to resolve loans/reduce losses
• Capital willing and able to invest significant capital to purchase non-performing loans
RCS is a scale mortgage servicing and investment business that has specialized capabilities and
available unencumbered capacity
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3. RCS Servicing Strategy
RCS Objective: Maximize Value of Loan Portfolios
• Maintain performance on current loans through disciplined borrower outreach and early loss mitigation
• Cure non-performing assets utilizing intensive collection strategy, consultative approach and experienced staff
• Achieve timely resolutions using non-foreclosure collateral based solutions when a borrower based solution is not possible
• Effectively manage process and timelines through real estate sale in the event foreclosure is necessary
Intensive, Data Driven Decision
Preparation and Accelerated Transfer High Touch Collection Strategy
Making throughout Life of Loan
• Extensive up front modeling to identify • High staffing ratio to ensure • Daily analysis of borrower contact
likely resolution strategies intensive coverage and high borrower efforts and loss mitigation pipeline
• Review and analysis of each 60 day+ contact rate reports to ensure goals are met
delinquent asset prior to servicing • Experienced and highly trained loan • Face to face borrower outreach
transfer to develop the initial loss counselors and loss mitigators when borrowers can’t be reached
mitigation approach • Borrower contact efforts begin through conventional methods
• Proactive management of transition within hours of servicing transfer • Consistently updated real estate
period minimizes costs and optimizes • 60+ day calls are dialed manually to market and timeline information
servicing: maximize borrower contact • State of the art systems and NPV
‒ Immediate implementation of • Loss mitigation staff are encouraged decision tools
predetermined servicing strategy to stay on the phone with borrowers • Senior management leadership
upon servicing transfer as long as necessary to develop a actively involved in process
resolution strategy.
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4. RCS Approvals and Affiliations
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5. RCS Fitch Rating
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6. RCS Partnerships with the FDIC
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7. RCS Solutions
Banker Options Considerations RCS Solutions
• NPL’s off balance sheet
RCS is active in
Sell Whole Loans • Capital/Focus now toward new lending Bid/Purchase NPL’s
RCS has improved
• Special Servicers improve performance
Outsource Servicing performance on $6B+ in
• Variable cost structure
NPL’s
RCS can provide a
• Financial guarantee or specific loss protection performance guarantee
Loss Shared Servicing
on mortgage portfolio on a specific pool of
residential loans
RCS can improve
• Utilize specialists for specific servicing task
Limited Outsourcing performance with
• No transfer of servicing required
component work
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8. Contact Information
Rudy Orman
Senior Vice President and Director of
Business Development and Marketing
O: (813) 632-0614
C: (813) 415-1362
rorman@residentialcredit.com
rorman1@bloomberg.net
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